6 helpful hints to avoid small talk SNAFUs

1. Trade Tips:
Mastering the Art of Small Talk
Helpful hints for public relations
and marketing professionals
By Shannon R. Mouton
6 helpful hints to avoid small talk SNAFUs

2. Six Simple Steps
The keys to successful small
talk are quite simple.

3. 1 Ask
Poignant questions get people talking
about themselves – who doesn't love
talking about themselves and how
important they and their lives are.

4. 2 Listen
Ask follow-up questions and refer to the
earlier conversations to when following-up
later.

5. 3 Focus
Be present in the conversation and don't
let your mind drift while the person is
speaking.

6. 4 Look
Convey confidence with eye contact and let
the speaker know you're listening and it also
makes you memorable when you follow-up.

7. 5 Nod
Let the speaker know you are paying attention.

8. 6 Exit Stage Left
When the conversation becomes
uncomfortable, it's alright to politely
disagree with the speaker.

9. To learn more about McKinney & Associates, visit www.mckpr.com
McKinney & Associates was founded in 1990 with a commitment to
social justice that has prevailed for more than 20 years. From the
beginning, McKinney has passionately and skillfully practiced public
relations with a conscience for local, national and international
organizations.
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