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What Do Partners Really Want From Vendors? Elay Cohen, salesforce.com Michael Volk, Fishnet Mark Parrinello, Kovarus John Eaton, Xtech Sales: Channel & Partner Management
Safe Harbor Statement ,[object Object],[object Object],[object Object]
We have an amazing conference ahead of us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The product management team is here for you ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demo grounds What’s possible with PRM
We’ve built innovative tools for the channel From Tool Kit to PRM leadership in less than 24 months Idea to Release for a Top 50 Idea = 2.2 Qtrs
Our secret: Maniacal focus on user success Products in the portal Role hierarchies Accounts in the portal Partners create opportunities Campaign history Forgot password Approval workflow Approval inbox Contact level sharing for channel managers Reassign leads by a partner Joint selling Vote Over 80,000 Votes In Less than a Year!
And here is a sneak preview of the Salesforce Network Update Subscribe Bringing The Power of the Community  to Enterprise Collaboration Invite Share
35,000 customers. One Network. Instant Integration.
PRM has brought tremendous ROI benefits to many
Tens of millions in new deal registrations Challenge Internal use only Solution Results The program is global and its driving net new pipeline and revenues to the bottom line. “ ” —  VP Alliances, Bobby Napiltonia ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best practice channel adoption strategies drives channel revenues  ,[object Object],[object Object],[object Object],[object Object],Internal use only ,[object Object],[object Object],Salesforce PRM is the cornerstone of our entire channel model. The reps love it and our partners are using it.  “ ” GM North American Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non-traditional dealer channel “energized” by PRM  ,[object Object],[object Object],[object Object],[object Object],Internal use only ,[object Object],[object Object],We now know what our dealers are doing and our dealers have better tools to do their jobs.  “ ” Director, Dealer Relations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Optimize your channel partner relationships  Time to value   Portals in minutes Easy administration Partner success Partner self-service Deal collaboration
And the community of channel tools and support is growing ,[object Object],Implementation specialists Channel Apps
500% increase in partner transactions in 6 months
PRM Adoption is unprecedented in channel history ,[object Object],[object Object]
Channel conflict is still top “vendor” issue ,[object Object],[object Object]
[object Object]
Enough from me, let’s hear what our panel has to say Michael Volk, COO Fishnet Mark Parrinello, VP Sales Kovarus John Eaton, CEO XTech
About Leading solution provider and integrator Plus 50 more vendors  Works with…
What are your top 5 business challenges today?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What would you tell a vendor to change? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About Leading technology integrator Top 5 vendors we work with
What are your top challenges today? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What would you tell a vendor to change? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are your top challenges today? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What would you tell a vendor to change? ,[object Object],[object Object],[object Object],[object Object]
QUESTION & ANSWER SESSION
What’s next? Get a one on one demo Get it now & start a pilot Learn More http://blogs.salesforce.com/prm/ http://www.appexchange.com
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],We strive to improve, t hank you for filling out our survey. ,[object Object],[object Object]

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S C P001 Cohen 091707

  • 1. What Do Partners Really Want From Vendors? Elay Cohen, salesforce.com Michael Volk, Fishnet Mark Parrinello, Kovarus John Eaton, Xtech Sales: Channel & Partner Management
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  • 5. We’ve built innovative tools for the channel From Tool Kit to PRM leadership in less than 24 months Idea to Release for a Top 50 Idea = 2.2 Qtrs
  • 6. Our secret: Maniacal focus on user success Products in the portal Role hierarchies Accounts in the portal Partners create opportunities Campaign history Forgot password Approval workflow Approval inbox Contact level sharing for channel managers Reassign leads by a partner Joint selling Vote Over 80,000 Votes In Less than a Year!
  • 7. And here is a sneak preview of the Salesforce Network Update Subscribe Bringing The Power of the Community to Enterprise Collaboration Invite Share
  • 8. 35,000 customers. One Network. Instant Integration.
  • 9. PRM has brought tremendous ROI benefits to many
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  • 19. Enough from me, let’s hear what our panel has to say Michael Volk, COO Fishnet Mark Parrinello, VP Sales Kovarus John Eaton, CEO XTech
  • 20. About Leading solution provider and integrator Plus 50 more vendors Works with…
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  • 23. About Leading technology integrator Top 5 vendors we work with
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  • 30. What’s next? Get a one on one demo Get it now & start a pilot Learn More http://blogs.salesforce.com/prm/ http://www.appexchange.com
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