1. Dominique N. Washington
Address: 8646 Forrest Avenue
Philadelphia, PA 19150
Phone: 215-880-2802
Email: domnichole88@gmail.com
Objective: To obtain a lasting position, where I can maximize my skills, knowledge and overall
experience, as well as grow within a company to further both their and my success.
Education:
Bachelor’s of Science in Business and Public Affairs - West Chester University of PA - 2011
Qualifications:
 Knowledge of Microsoft Computer applications with capabilities to compose documents, reports,
charts and power point presentations.
 Direct sales experienced which involved promoting companies and generating business.
 Outstanding customer service and satisfaction with over 5 years of direct customer relations.
 Excellent communication and interpersonal skills with abilities to communicate accurately by
telephone, email, video and other forms of media.
 Great organizational skills.
 Strong teamwork and independent performance skills.
Work History:
KBZCommunications: Partner Support Representative (2015)
- Place product orders and provide technical support to our partners
- Gather data and feedback from partners; make observations about their needs, and influence
products to satisfy their requirements
- Collaborate with different teams such as Sales, Invoicing and our Internal Service Contracts
departments to ensure partner orders are handled and completed in a timely/efficient manner.
JG Wentworth: Underwriter/Risk Analyst (2013-2015)
As an underwriter my duties are to process large amounts of information. It is crucial that I
confirm if information has been submitted completely and accurately. Review credit history and
background information. Conduct bankruptcy reviews and consult with our legal department to make sure
state guidelines and statues are complied with. Key qualities are to pay close attention to detail, work
quickly and effectively and maintain organization. Databases that are used daily for this position include
PACER,NASP and Westlaw.
Lincoln Technical Institute (2012-2013),Anthem Institute (2011-2012): Admissions
Representative/Counselor
My duties were to contact prospective students and recruit them for the programs of that
educational institution. To complete this task I was to use many different forms of communication to

2. reach the prospects. Make between 100-200 calls per day. Schedule and conduct interviews. Complete
enrollment paper work. Maintain proper follow-up with students to get them on track for class starts. Act
as a guidance counselor to help students with personal and school related issues and lastly make a full-on
effort to help these students better themselves.
Franklin Mint Federal Credit Union (2010-2011), Kohl’s Department Store (2007-2010): Bank
Teller/ Sales Associate
Through both banking and retail, helping customers was a huge part of my job description and
this experience has allowed me to successfully work with and for people with many different
circumstances and backgrounds. Money handling was a huge factor in both positions as well, which
proves my ability to be honest and loyal to my career. I was to also order checks,banks cards,store credit
cards,etc. for customers,which pushed me to be very organized and precise.