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Exploring Business Association
SMARTER
REWARDS
CAN
GIFT CARDS
- SMARTER
WAY TO
REWARD
• Freedom of choice
• Convenient
• Higher perceived value
• Operational Ease
• Part spendable
• Reloadable
Qwikcilver – Pioneer and Leader in Gift Card Solutions
Throughput of
US$ 50 M annually
Leading the
end-to-end Merchant
Branded Card Solutions
revolution!
3 Million+
transactions
per month
Over 4 M Cards
under management
Presence in 300+
cities & towns
Over 10,000
Points of Sale
RBI license to
issue pre-paid &
semi closed loop
programs
90% of Gift
Cards in India
processed by
Qwikcilver
300% Growth
YOY over last 2
years
Because we
launch &
manage
Gift Cards
We do Online,
Social, Mobile Program
Management
We manage
the help desk
We manage
the logistics
Total Solutions!
We provide MIS
We sell and
redeem Gift Cards
across all channels
Wide choice of Solutions. Lightning fast delivery
Strategic
Partnership with
WINNER
BEST PREPAID SERVICE PROVIDER IN INDIA
GLOBAL PREPAID AWARDS,MUMBAI, 2012
FINALIST
BEST PREPAID ORGANIZATION
GLOBAL PREPAID AWARDS, LONDON,
2011
Awards & Recognition
• Same day Shipping
Advantage
• Variable Denomination
• Instant Delivery( e GV)
• Customizable Templates
• In store Usage
• Exclusive Brand Offers
e commerce
Large format
department stores
Apparel / Fashion F&B / Entertainment /
Personal Care
Specialized Retail
Wide Choice of Brands
One Platform, several solutions!
Loyalty
Programs
Pre Paid Card Gift Cards Mobile App
Corporate Credit E-Gift Card Food Court
Corporate
Incentives
Promotions Reverse EMI Discount CardEmployee R&R
Solutions
Corporate Gifting Service
Channel Promotion
Programs
Employee Rewards &
Recognition Programs
Consumer Promotions
Corporate Solutions offered by Qwikcilver
Customized solutions
Program
Conceptualization and
Design
Technology
Program Management and
Support
MIS / Data Management
Qwikcilver Offerings
Customized Solutions
Program
Conceptualization
& Design
Design Program
construct &
process Flow
Card / Kit design .
Warehousing &
Logistics
Brand interaction,
Negotiation &
Sourcing
Technology
Microsite
development
Payment gateway
support
Real time
issuance &
redemption of
rewards
woohoo Mobile
App
Program
Management &
Support
Relationship
manager
Call center / Tech
support
Rewards
catalogue
management
Promotion &
communication
MIS / Data
management
Self service
Reports
Dashboards
Exception reports
End to end Solutions
Customized Reward Card - Samples
Customized Gift Boxes- Sample
Rewards Microsite - Sample
Case Study – Channel Promotion Program
A company which
specializes in online
textbook rentals,
homework help,
scholarships, course
reviews and internship
matching.
Client
- Large no. of Tutors
- Physical catalogue
- Manual Redemption
- Delays in fulfilment
- Multiple Escalations
- Dissatisfaction
Background
/Requirement
- Integration of rewards
points to online catalogue
using APIs
- Customized Redemption
site
- Multiple reward options
- Computation Logic
Qwikcilver
Solution
Client Benefits
 99% dip in User Escalation.
 100% Automated process.
 Instant Reconciliation and Reporting .
 100% Control through API interface.
 50% Decrease in cost of operation.
 Improved redemption percentage.
 Admin Dashboard & Reports
 Instant Gratification. Reward points get
converted instantly into gifting options.
 Wide range of options in Gift rewards.
 Instant updates through SMS and Email
 6 *12 Hrs. Helpline and Helpdesk support
End user Benefits
Case Study – Consumer Promotion Program
Client
A privately owned
multinational
computer technology
company, which
develops, sells and
supports computers
and related products
and services
Background/Requirement
Client used to launch
brand promotion
programs for
consumers. Due to
size of the program,
they had issues
tracking and
reconciling payments
made by consumers
during promotion
QwikcilverSolution
Seamless web based
program which
provided benefits to
consumer using 3
simple steps.
Common platform for
Payment, Redemption
and Issuance of
Promotion.
Client Benefits End user Benefits
 Unified and simplified Payment tracking
 Reduction in Operating Cost
 Seamless Customized real-time reporting.
 Reduction in customer escalations compared to
previous programs.
 Admin Dashboard & Reports
 Instant Gratification of rewards.
 Personalized SMS and email
communication
 6 *12 Hrs Helpline and Helpdesk support
THANK YOU
Qwikcilver Solutions Pvt. Ltd.
Brigade Manae Court
#111, 1st Floor, 5th Block
Koramangla Industrial estate
Bangalore - 560095
India
Dipankar Sahay
Regional Sales Manager – Strategic Accounts
9167374752
Dipankar.sahay@Qwikcilver.com

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Exploring Business Association Rewards with Gift Cards

  • 3. GIFT CARDS - SMARTER WAY TO REWARD • Freedom of choice • Convenient • Higher perceived value • Operational Ease • Part spendable • Reloadable
  • 4. Qwikcilver – Pioneer and Leader in Gift Card Solutions Throughput of US$ 50 M annually Leading the end-to-end Merchant Branded Card Solutions revolution! 3 Million+ transactions per month Over 4 M Cards under management Presence in 300+ cities & towns Over 10,000 Points of Sale RBI license to issue pre-paid & semi closed loop programs 90% of Gift Cards in India processed by Qwikcilver 300% Growth YOY over last 2 years
  • 5. Because we launch & manage Gift Cards We do Online, Social, Mobile Program Management We manage the help desk We manage the logistics Total Solutions! We provide MIS We sell and redeem Gift Cards across all channels Wide choice of Solutions. Lightning fast delivery
  • 7. WINNER BEST PREPAID SERVICE PROVIDER IN INDIA GLOBAL PREPAID AWARDS,MUMBAI, 2012 FINALIST BEST PREPAID ORGANIZATION GLOBAL PREPAID AWARDS, LONDON, 2011 Awards & Recognition
  • 8. • Same day Shipping Advantage • Variable Denomination • Instant Delivery( e GV) • Customizable Templates • In store Usage • Exclusive Brand Offers
  • 9. e commerce Large format department stores Apparel / Fashion F&B / Entertainment / Personal Care Specialized Retail Wide Choice of Brands
  • 10. One Platform, several solutions! Loyalty Programs Pre Paid Card Gift Cards Mobile App Corporate Credit E-Gift Card Food Court Corporate Incentives Promotions Reverse EMI Discount CardEmployee R&R
  • 11. Solutions Corporate Gifting Service Channel Promotion Programs Employee Rewards & Recognition Programs Consumer Promotions Corporate Solutions offered by Qwikcilver
  • 12. Customized solutions Program Conceptualization and Design Technology Program Management and Support MIS / Data Management Qwikcilver Offerings Customized Solutions
  • 13. Program Conceptualization & Design Design Program construct & process Flow Card / Kit design . Warehousing & Logistics Brand interaction, Negotiation & Sourcing Technology Microsite development Payment gateway support Real time issuance & redemption of rewards woohoo Mobile App Program Management & Support Relationship manager Call center / Tech support Rewards catalogue management Promotion & communication MIS / Data management Self service Reports Dashboards Exception reports End to end Solutions
  • 17. Case Study – Channel Promotion Program A company which specializes in online textbook rentals, homework help, scholarships, course reviews and internship matching. Client - Large no. of Tutors - Physical catalogue - Manual Redemption - Delays in fulfilment - Multiple Escalations - Dissatisfaction Background /Requirement - Integration of rewards points to online catalogue using APIs - Customized Redemption site - Multiple reward options - Computation Logic Qwikcilver Solution Client Benefits  99% dip in User Escalation.  100% Automated process.  Instant Reconciliation and Reporting .  100% Control through API interface.  50% Decrease in cost of operation.  Improved redemption percentage.  Admin Dashboard & Reports  Instant Gratification. Reward points get converted instantly into gifting options.  Wide range of options in Gift rewards.  Instant updates through SMS and Email  6 *12 Hrs. Helpline and Helpdesk support End user Benefits
  • 18. Case Study – Consumer Promotion Program Client A privately owned multinational computer technology company, which develops, sells and supports computers and related products and services Background/Requirement Client used to launch brand promotion programs for consumers. Due to size of the program, they had issues tracking and reconciling payments made by consumers during promotion QwikcilverSolution Seamless web based program which provided benefits to consumer using 3 simple steps. Common platform for Payment, Redemption and Issuance of Promotion. Client Benefits End user Benefits  Unified and simplified Payment tracking  Reduction in Operating Cost  Seamless Customized real-time reporting.  Reduction in customer escalations compared to previous programs.  Admin Dashboard & Reports  Instant Gratification of rewards.  Personalized SMS and email communication  6 *12 Hrs Helpline and Helpdesk support
  • 19. THANK YOU Qwikcilver Solutions Pvt. Ltd. Brigade Manae Court #111, 1st Floor, 5th Block Koramangla Industrial estate Bangalore - 560095 India Dipankar Sahay Regional Sales Manager – Strategic Accounts 9167374752 Dipankar.sahay@Qwikcilver.com