Updated Resume

Over 7 years of experience, with SMEs(manufacturers & exporter) and E-commerce Industry. Major skills include Strong leadership ability, Business development, Client relationship, Staff development & training, Operational excellence, handling customer conflict, Service quality & sales. Seeking the role for utilize my strong skills. Willing to relocate.

Dinesh Kumar Sharma
Contact: +91 – 8947932281,
E-mail: dkhandelwal786@gmail.com
Objective: To find a challenging position in a rapidly going organization like yours, where I can utilize my
Strengths to produce exceptional results and grow with the organization by making best use of the available
resources.
Profile Summary
A dedicated professional offering 7 years of experience overseeing B2B E-Commerce Portal, channel sales,
online business sales and team management in areas of Sales Analysis and Reporting.
• A self-starter, creative thinker, possessing excellent technical as well as management skills.
• Specializes in Business Development, E-Commerce, E-Marketing.
• Currently associated with Aladinn Technology Pvt. Ltd, a growing local SEO Company.
• Responsible for staffing, training, supervision and evaluation of new resources.
• Responsible for directing the appropriate resources efficiently by developing strategies to
maximize business productivity.
Skills and Capabilities
• Strong leadership ability
• Sales, Product & Market Analysis
• Vendor sourcing and negotiations
• Customer Relationship
• Team Building And Handling, Hiring, Training and Supervising
• Proficient in handling MS tools (Excel, Word and PowerPoint).
Work Experience & KRA’S
BRANCH MANAGER
(Branch Manager- Sales, Operations, resources, administration and Client Relationship)
Aladinn Technology Pvt. Ltd. (January 2018 to Present)
Work Profile - In this Role I am directly involved in the hiring, training and supervising the branch,
involved in everything from monitoring performance to coordinating promotional activities, competitors
analysis and compiling reports for use in operational forecasting. My ultimate motive is to amplify the client
network and client base. I am also responsible for guiding the sales department appropriately so as to
achieve operational targets and this by making available specific business plans and programs. In order to
ascertain the fulfillment of particular portfolios of business performances, I observe the overall progress of
the sales team.
Role & Responsibilities: -
• Direct all operational aspects including distribution, operations, customer service, human
resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Manage budget and allocate funds appropriately
• Figure out the areas of improvement and propose corrective actions that meet challenges and
leverage growth opportunities.
• Network to improve the presence and reputation of the branch and company.
BRANCH SALES MANAGER
(Team Manager- Sales, Operations and Client Relationship)
TDI International India Pvt. Ltd. (May 2015 to December 2017)
Project - ALIBABA.COM
TDI is the authorized channel partner of ALIBABA.COM in ASIA, SME Partner of GOOGLE INDIA, ASIAN
PARTNER of YAHOO.
TDI is the pioneer of organized airport advertising in India and has the largest network of outdoor
advertising inventory in the country. TDI has exclusive advertising rights across 9 airports and 73 Delhi
metro stations in India. TDI also has a boutique internet and mobile advertising divisions, MAD, which
provides innovative digital solutions to corporate across the country.
Role & Responsibilities: -
• Build partnerships for local firms through placement of trained and carefully selected interns
• First employee to start with the Jaipur team as a field representative. Mentored and coached new
batches and organized a successful team of 10+ members.
• Complete responsibility of operational and financial management/performance of the team
• Brand promotion through online marketing and channel partners.
• Handling online business through relevant tools for reporting and analysis.
• Managing sales support and field technical teams.
• On time completion of operational tasks and consistently meeting the profit goals
• Ensuring effective and reliable communication with client and providing internal support solutions.
• Address employee/client complaints and resolve conflicts / problems
• Lead Chinese Delegation from Alibaba on a special company project as coordinator.
SR. EXECUTIVE – CLIENT SERVICING
Indiamart Intermesh Ltd (May 2013 to May 2015)
Indiamart.com is India’s largest online B2B marketplace for Small and Medium Size Businesses connecting
buyers with suppliers. The company offers a platform & tools to over 12 Lac suppliers to generate business
leads from Lac of buyers, who use the platform to find reliable & competitive suppliers.
Role & Responsibilities: -
• Building and maintaining healthy business relations with corporate & institutional clients.
• Meeting the new Clients and achieving the targets.
• Space selling and corporate tie ups.
• Client Retention.
SALES EXECUTIVE – CLIENT ACQUISITION
SNPA SPEED (Jan 2012 to March 2013)
Promotion and marketing of the business, sometimes to new or niche markets. Sourcing products and
destinations to meet consumer demands for bespoke travel and sustainable tourism.
Role & Responsibilities: -
• Selling travel products and tour packages.
• Taking part in familiarisation visits to new destinations to gather information on issues and
amenities of interest to consumers.
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.
• Dealing with customer enquiries and aiming to meet their expectations.
ACHIEVEMENTS
• Star Manager Award in Alibaba.com from China Team.
• 1-Star Certified Service Representative from China Team.
• 2-Star Certified Service Representative From China Team.
• Letter of appreciation by the Alibaba’s Chinese Delegation.
• Lead college in various Intercollegiate Cricket Competitions and won prizes.
EDUCATION
Course Institution Year Score
BCA Rajasthan University 2008 - 11 60%
Intermediate (MEC) Rajasthan Board 2008 59%
SSC Rajasthan Board 2005 75%
Personal Details
Name Dinesh Kumar Sharma
Gender Male
Marital Status Unmarried
Father’s Name Sh. S. L. Sharma
Hobbies Travelling
Nationality Indian
Languages English, Hindi
Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge.
Date: Dinesh Kumar Sharma
Place: Jaipur

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Updated Resume

  • 1. Dinesh Kumar Sharma Contact: +91 – 8947932281, E-mail: dkhandelwal786@gmail.com Objective: To find a challenging position in a rapidly going organization like yours, where I can utilize my Strengths to produce exceptional results and grow with the organization by making best use of the available resources. Profile Summary A dedicated professional offering 7 years of experience overseeing B2B E-Commerce Portal, channel sales, online business sales and team management in areas of Sales Analysis and Reporting. • A self-starter, creative thinker, possessing excellent technical as well as management skills. • Specializes in Business Development, E-Commerce, E-Marketing. • Currently associated with Aladinn Technology Pvt. Ltd, a growing local SEO Company. • Responsible for staffing, training, supervision and evaluation of new resources. • Responsible for directing the appropriate resources efficiently by developing strategies to maximize business productivity. Skills and Capabilities • Strong leadership ability • Sales, Product & Market Analysis • Vendor sourcing and negotiations • Customer Relationship • Team Building And Handling, Hiring, Training and Supervising • Proficient in handling MS tools (Excel, Word and PowerPoint). Work Experience & KRA’S BRANCH MANAGER (Branch Manager- Sales, Operations, resources, administration and Client Relationship) Aladinn Technology Pvt. Ltd. (January 2018 to Present) Work Profile - In this Role I am directly involved in the hiring, training and supervising the branch, involved in everything from monitoring performance to coordinating promotional activities, competitors analysis and compiling reports for use in operational forecasting. My ultimate motive is to amplify the client
  • 2. network and client base. I am also responsible for guiding the sales department appropriately so as to achieve operational targets and this by making available specific business plans and programs. In order to ascertain the fulfillment of particular portfolios of business performances, I observe the overall progress of the sales team. Role & Responsibilities: - • Direct all operational aspects including distribution, operations, customer service, human resources, administration and sales. • Assess local market conditions and identify current and prospective sales opportunities. • Develop forecasts, financial objectives and business plans. • Manage budget and allocate funds appropriately • Figure out the areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. • Network to improve the presence and reputation of the branch and company. BRANCH SALES MANAGER (Team Manager- Sales, Operations and Client Relationship) TDI International India Pvt. Ltd. (May 2015 to December 2017) Project - ALIBABA.COM TDI is the authorized channel partner of ALIBABA.COM in ASIA, SME Partner of GOOGLE INDIA, ASIAN PARTNER of YAHOO. TDI is the pioneer of organized airport advertising in India and has the largest network of outdoor advertising inventory in the country. TDI has exclusive advertising rights across 9 airports and 73 Delhi metro stations in India. TDI also has a boutique internet and mobile advertising divisions, MAD, which provides innovative digital solutions to corporate across the country. Role & Responsibilities: - • Build partnerships for local firms through placement of trained and carefully selected interns • First employee to start with the Jaipur team as a field representative. Mentored and coached new batches and organized a successful team of 10+ members. • Complete responsibility of operational and financial management/performance of the team • Brand promotion through online marketing and channel partners. • Handling online business through relevant tools for reporting and analysis. • Managing sales support and field technical teams. • On time completion of operational tasks and consistently meeting the profit goals • Ensuring effective and reliable communication with client and providing internal support solutions. • Address employee/client complaints and resolve conflicts / problems • Lead Chinese Delegation from Alibaba on a special company project as coordinator.
  • 3. SR. EXECUTIVE – CLIENT SERVICING Indiamart Intermesh Ltd (May 2013 to May 2015) Indiamart.com is India’s largest online B2B marketplace for Small and Medium Size Businesses connecting buyers with suppliers. The company offers a platform & tools to over 12 Lac suppliers to generate business leads from Lac of buyers, who use the platform to find reliable & competitive suppliers. Role & Responsibilities: - • Building and maintaining healthy business relations with corporate & institutional clients. • Meeting the new Clients and achieving the targets. • Space selling and corporate tie ups. • Client Retention. SALES EXECUTIVE – CLIENT ACQUISITION SNPA SPEED (Jan 2012 to March 2013) Promotion and marketing of the business, sometimes to new or niche markets. Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism. Role & Responsibilities: - • Selling travel products and tour packages. • Taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers. • Liaising with travel partners, including airlines and hotels, to manage bookings and schedules. • Dealing with customer enquiries and aiming to meet their expectations. ACHIEVEMENTS • Star Manager Award in Alibaba.com from China Team. • 1-Star Certified Service Representative from China Team. • 2-Star Certified Service Representative From China Team. • Letter of appreciation by the Alibaba’s Chinese Delegation. • Lead college in various Intercollegiate Cricket Competitions and won prizes.
  • 4. EDUCATION Course Institution Year Score BCA Rajasthan University 2008 - 11 60% Intermediate (MEC) Rajasthan Board 2008 59% SSC Rajasthan Board 2005 75% Personal Details Name Dinesh Kumar Sharma Gender Male Marital Status Unmarried Father’s Name Sh. S. L. Sharma Hobbies Travelling Nationality Indian Languages English, Hindi Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge. Date: Dinesh Kumar Sharma Place: Jaipur