This document discusses soft skills and personal development. It lists qualities like attitude, communication, and emotional intelligence that are needed for personal growth. It provides tips for cultivating a positive approach, being a team player, listening well, accepting criticism, improving habits, and practicing skills consciously. The overall message is that soft skills and self-improvement are important for success and should be continuously worked on through reflection, feedback, and patience.

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4. They are intangible qualities
required for a 360o development
of an individual.
Attitude Communication
Inter-Personal skills
Emotional
Intelligence
…to mention a few.
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5. • Remain Young, Never stop striving towards
perfection.
• Even-out, balance and create win-win situations
with grace.
• Control Impulsive behavior, Motivate oneself
and Persist in the face of frustration.
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7. • First of all, a Positive Approach to things.
• Work to excel yourself and demonstrate that.
– Be in pursuit of knowledge.
– Always be eager to learn.
• Learn to learn from mistakes and take
corrective action.
• Be a team player. Everyone is essential for
success.
– Not “I” or “You” or “Them”…it is “US”
• Be accountable for your own satisfaction.
Nothing great was ever achieved without enthusiasm.
Ralph Waldo Emerson 7
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8. • Do more than hear…listen. Be a good listener.
• Analyze and Synthesize (Step back).
• Articulate your thoughts using apt words that
“fit-the-context”.
• Respond (not react) by simplifying the
interchange.
– Attune yourself to the mental climate of the other
and minimize cross-purpose talk.
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9. • Goal is to build a Pleasing Personality.
– Be Reliable when making commitments.
– Maintain Consistency in approach.
– Understand difference between confidence
(healthy pride) and ego (negative pride).
– Preserve dignity of another person.
– Always be Open, it is a two-way street.
Trust a man and he will be trustworthy.
Treat a man with greatness and he will be great.
Ralph Waldo Emerson
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10. • When a mistake is made, accept it immediately
and willingly. Don’t pass the buck!
• When other person realizes and admits the
mistake, make way out to save his/her face.
– Preserve self-esteem.
• When you don’t have anything good to say
about a person, keep silence…avoid gossip.
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11. • Create a list identifying the areas to be
worked/improved upon.
• Work on cultivating-In pleasant habits
and removing-Out the unpleasant ones.
• Practice this on daily basis, in day-to-day
interactions with Co-workers, Subordinates and
Peers.
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12. • Self-Evaluation is one of the keys
– Continuous Reflection.
– Introspection.
• Spectator-Actor-Manager Approach
– You are the Spectator
• watch yourself Act.
– You are the Actor
• Act
– You are the Manager
• Co-ordinate the Actor and Spectator roles
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13. • Be open to constructive criticism and
feedback from people
– Formal feedback
• Peer Reviews, Subordinate Reviews, Manager Review
– Informal feedback
• Casual chats, Suggesting actions etc…
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15. • Emotional Hijacking
– In this state, our rational mind is controlled by
impulsive mind, and quick, angry and unreasonable
behavior results.
• Drying Enthusiasm.
– Giving up or discouragement due to not seeing
results according to expectations is a common
thing, however we must keep ourselves motivated.
When the road ahead becomes bumpy,
Don’t you ever become grumpy.
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16. • Doubting Thomas
– Results from lack of faith.
– Have faith that you will win and you shall
eventually.
– Let not doubt usurp the place of Faith
• Rising Frustration.
– In this state, regulating one’s mood becomes
difficult and this swamps the ability to think.
– Way out is to empathize and hope…even hope
beyond hope!
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17. • Be patient with yourself and keep going, allow
time for skills to develop.
• The more you practice, the better you get.
• Observe and do it consciously.
• Once you see where the holes are, go out and
put the missing pieces in place.
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19. To laugh often and love much;
to win the respect of intelligent persons and the
affection of children, to earn the approbation of
honest critics;
to appreciate beauty;
to give of one’s self, to leave the world a bit better,
whether by a healthy child, a garden patch or a
redeemed social condition;
to have played and laughed with enthusiasm and sung
with exultation;
to know even one life has breathed easier because you
have lived
-- that is to have succeeded.
Ralph Waldo Emerson
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21. • Sri Aurobindo’s Works
• Works of The Mother
• Life Beautiful
– Mr. M. P. Pandit
• Sharon Good
– http://www.goodlifecoaching.com
• The Times of India
• CNN
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