1. Dharmendra Singh
Email: dharmendrasingh1010@gmail.com Mobile : +91 9599564613
A1 201,SUMMER PALMS ,GREATER FARIDABAD ,HARYANA 121002.
Objectives
To pursue a challenging career in product management, sales management and account management with
an organization which can provide me an opportunity to contribute my utmost for mutual growth, and my
skills for excellence in sales field-my ultimate career destination.To be a part of an organization that
provides a constructive atmosphere to enhance my skills, broaden my thinking and take up challenges,
which in turn would contribute to the overall development of the organization.
SUMMARY
Experience with successfully managing all aspects ofdeveloping and managing the financial
products.
Establishing and monitoring productivity goals and leading cross-functionalteam on key projects
and determining and documenting new product requirement and developing sales forecasts.
9+ years of extensive experience in Banking Industry.
Leadership &Team working skills, Self-Motivated, Driven and Career focused Result-oriented
professionals.
WORK EXPERIENCE
HDFC BANK LTD, NEW DELHI JAN -2011 to Till Date
IMPERIA CLIENT RELATIONSHIP MANAGER,
# Absorbed in The Wealth Management Vertical of the bank as Manager at The Defense Colony, New
Delhi.
Responsibilities:
Being the face of the Bank for Ultra High Net worth Business and Individuals.
Ensuring all the customers are primarily banking with us.
Handling the total liability book size of 285 crore.
Being abreast of the latest in the Forex markets, Equity and Debt markets.
Deepen Existing Relationships and also acquire NTB imperia customers.
Manage 150 plus groups and Grow the CASA book size and generate the income.
Building CASA Portfolio and do cross sell of almost all assets and investment products.
Acquire more customers from the same existing groups.
Do a Financial needs analysis and risk profiling for the customers in portfolio.
Periodic portfolio review for all the customer and design a investment portfolio and plan based on
HDFC model portfolio.
Achievements:
1. I have been awarded as the “Top RM” for the entire Karnataka region for the financial year
2013-2014 by Zonal heads and Branch Banking Head.
2. Won a “NTB and Trade Forex” National Award and Certificate from Mr.Navin
Puri, Group Head, HDFC Bank Ltd in the financial year 2011-2012.
3. Qualified Insurance Contests from HDFC Life and won several Gifts and
Awards.
4. I have been awarded as “Hall of fame “for the auto loan business done in Dec 2014 and
June 2015
5. Achieved highest income in my region for the financial year 2012-2013 and 2013-14.
6. I have been rated best in the bank every year since joined the bank and has been
promoted from deputy manager to manager grade and preferred RM to Imperia RM.
2. STANDARD CHARTERED BANK, FEB-2009 – JAN 2011
Relationships Manager, Consumer Transaction Bank, HNI
Involved in Pre-sales and Sales-closing activities related with Current Account and Savings Account and
Third Party Products(like mutual funds, insurance) .Conducting detailed market study to analyze the latest
market trends and tracking competitor activities and providing valuable inputs for fine-tuning the marketing
strategies.
Responsibilities:
Reporting to City Head, Consumer Transaction Banking and update the business on daily basis.
Achieving team targets in CASA and all cross sell Products like mortgages, credit cards,
insurance, investments,personal loans etc.
Identify various past work experiences which can be used for generating new business.
Analyze customer behavior to define and quantify market segment opportunities.
Generating Business from existing customer references.
Building own CASA Portfolio and do cross sell of almost all assets and investment products.
Applying new ideas to grow up the business.
Managing good relationships with other departments ,
Arranging some marketing activities to generate new prospects.
Sourcing only premier customer to bank.
Achievements:
1.Won CASA Championship award for financial year 2009-2010 from Standard .
Chartered Bank
3.Won a Best Team Leader award from HR.
2.Won a product launch Quiz in Standard Chartered Bank and for the same,
Awarded I-Phone 3G from Mr.CDK Sai (Genereal Manager, SCB India)
KOTAK MAHINDRA BANK, BANGALORE DEC-2007 – JAN 2009
Assistant Manager, Retail Liabilities,
Responsibilities:
Reporting to Branch Manager and update the business on daily basis.
Acquire Premium Customer
Ensuring all the customers are routing CASA for their investments.
Deepen Relationship
Manage 200 plus groups and Grow the CASA book size.
Building CASA Portfolio and do cross sell of almost all assets and investment products.
Acquire more customers from the same existing groups.
Do a Financial needs analysis and risk profiling for the customers in portfolio.
Periodic portfolio review for all the customer and design a investment portfolio and plan based on
HDFC model portfolio.
Achievements:
1. Achieved highest CASA value in region and for the same got reward
from National Head Acquisition, Kotak Mahindra Bank Ltd – Mr. Mahesh
Balasubramanian.
2. Won Stars Jewels contest in the month of September for the same I rewarded a
Certificates from National Head Acquisition, Kotak Mahindra Bank Ltd
Mahesh Balasubramanian and Kotak Life Insurance Head.
3. IDBI BANK LTD, BANGALORE JAN-2007 – DEC 2007
Team Leader, Retail Liabilities,
Leading team of Executives and follow up involved in Pre-sales and Sales-closing activities related with
Current Account and Savings Account and Third Party Products(like mutual funds, insurance).Condu cting
detailed market study to analyze the latest market trends and tracking competitor activities and providing
valuable inputs for fine-tuning the marketing strategies.
Responsibilities:
Reporting to the manager of sales,responsible for managing all aspects ofsales operations
Directed the successfulstart up of a new sales facility achieving within the first quarter of
operation of sales.
Identify various past work experiences which can be used for generating new business.
Analyze customer behavior to define and quantify market segment opportunities.
Generating Business from existing customer references.
Academic Qualification
Certificate Board/University School/Collage Year
BBM
Bangalore University M S Ramaiah college of Art, Science
& Commerce,Bangalore
2006
Key Study during Work:
AMFI Certified (Advisory Module)
IRDA Certfified
Projects / Extra Curricular Activities:
Participated in organizing College events
Detailed project report on “Customer Satisaction for BPL appliances in Jaipur ”
Industrial Visits and Group projects on “COCA COLA ,BATA, WRIGLLEY
INDIA,KINGFISHER ” Bangalore
Languages known:
English (Spoken and written), Hindi (Spoken and written).
PERSONAL DETAILS
Date of Birth: 10th October 1985
Father’s name: Mr. Nirottam Singh
Languages known: English, Hindi,
Permanent address: A 1, 201 Summer Palms,Greater Faridabad,Hariyana.
Marital Status: Married
Sex: Male
Nationality: Indian
I hereby declare that the above mentioned information is true to the best of my knowledge and belief.
Place: New Delhi
Date: (Dharmendra Singh)