1. Construction Coordinator Duties
NJUNS Tickets Weekly: print new jobs from “Monday Pole Report”, Daily: print status updates/maps
(from Carol Hellon). Make CWOs for issue to Contractor and/or issue directly to Construction Team.
Close out all NJUNS tickets through the website.
Maintenance Print and acknowledge receipt of jobs from System (Sweep) or other TechOps Dept., build
CWOs in a timely manner- do not allow substantial build-up. Notate all CLI jobs and any other rush jobs
as “priority” in the Construction Work Order notes. Coordinate with originators of jobs to ensure
accurate work notes/drawings are placed in the workbook. Use ‘Reports’ tab on CWO website to track
jobs, contact Contractor if necessary to expedite completion.
Forced Relocate Print and acknowledge receipt of jobs (Power Companies, Municipalities, MDOT, etc).
Pull system maps and mark Scope of Work to coincide with provided maps. Onsite inspections must be
complete in a timely manner: coordinate with design/field personnel if necessary for clarification.
Weekly: be sure to keep tabs on work progress- route drawings, CCI design, CPR status and field work.
Give updates on progress as needed, notify when work is complete. Relocate requests from individuals
or private businesses should be treated as voluntary: do a site inspection, build and print a mock
workbook to determine cost and submit to requestor as an invoice. Once the invoice is paid, build a full
Joint Trench Print and acknowledge jobs from builders or Power Company, get any available maps or
designs. Onsite inspections are not always necessary, but are very helpful. Build CWO, send out for CCI
2. design (if New Build) and get invoice information as soon as possible, as well as email CWO to supervisor
for CPR request. Be sure to include all JT fees, permit costs and any aid to Construction (subscriber
invoice fees) in the workbook. Coordinate with Trenching Contractor for dates and manpower. Send
parts order for activation when CPR is approved. Weekly: keep tabs on progress/updates
Permits Apply for any Municipal, County, MDOT or Pole Permits needed for any job as soon as time and
information allows; include any fees in the workbook. Permitting can take anywhere from a few hours to
120 days: be sure to have information for specific jobs noted and be ready to discuss reasons for any
0625 Report Daily: check and print, send any completed, CWO-in-progress or improperly listed jobs to DL
West MI Bay City Escalation Team. Coordinate with System and TechOps Dept. supervisors as needed to
ensure jobs on the report are surveyed/completed quickly: there is a 10-day window before they are
escalated to management.
Map Updates All types of completed jobs that have changed the System Map layout must be given out
for updates. Submit all ‘completes’ needing map updates to DL MI CAD: contact Mike Simerson for the
proper format of the submissions.
BMC Remedy All ticket requests should be treated as urgent and entered on a same-day basis. Always
provide the CRQ ticket number to the requestor when ticket is submitted. Accurate data entry is
absolutely necessary to ensure ticket approval.
3. General Organization and accurate notes are the key to maintaining workflow: write ‘received’ and
‘complete’ dates on everything, file CWOs and in-progress work every day. Keep Outlook folders as clear
as possible, do not allow to ‘overflow’: save important emails and files on desktop or other Enterprise
areas granted for your use. Be sure to take part in all daily meetings, as well as Tuesday & Thursday
contractor calls. Follow Company Vehicle maintenance schedules and comply with all safety standards
set forth by the Safety Dept., the Safety Committee and the Construction Supervisor. Whenever
necessary, ask questions or for help from the Construction Dept. or any related Departments. Track
conversations, jobs, emails and any information as often as possible. Work on jobs from an “A to B”
perspective, not “A to Z”.