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Crafting a Three Legged Stool for Effective Collaboration - Daphne Bourne

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Crafting a Three Legged Stool for Effective Collaboration - Daphne Bourne

  1. 1. Crafting a Three Legged Stool for Effective Collaboration Daphne Bourne 2019
  2. 2. 2
  3. 3. 3
  4. 4. 4
  5. 5. “Preservatif" 5
  6. 6. 6 Common Language
  7. 7. 7
  8. 8. 8 Alex Schleifer Airbnb VP of Design
  9. 9. 9 E P D
  10. 10. 10 E P D
  11. 11. 11 D E S I R A B I L I T Y – C U S T O M E R S V I A B I L I T Y – B U S I N E S S O U T C O M E S P R O J E C T N A M E P R O B L E M S T A T E M E N T ( C U S T O M E R V A L U E P R O P O S I T I O N ) THIS IS FOR … PR ODU CT O WNER TECH LE AD DESIGN LEAD STATUS TO ALLOW … SO THAT / IN OR DER TO … D E S I R A B I L I T Y – C U S T O M E R P R O B L E M S F E A S I B I L I T Y – B U S I N E S S & T E C N O L O G Y I M P A C T A N D D E P E N D E N C I E S F E A S I B I L I T Y –   C O M P L E X I T Y & S I Z I N G R I S K V I A B I L I T Y – S O L U T I O N I D E A S
  12. 12. 12 D E S I R A B I L I T Y – C U S T O M E R S V I A B I L I T Y – B U S I N E S S O U T C O M E S P R O J E C T N A M E P R O B L E M S T A T E M E N T ( C U S T O M E R V A L U E P R O P O S I T I O N ) THIS IS FOR … PR ODU CT O WNER TECH LE AD DESIGN LEAD STATUS TO ALLOW … SO THAT / IN OR DER TO … D E S I R A B I L I T Y – C U S T O M E R P R O B L E M S F E A S I B I L I T Y – B U S I N E S S & T E C N O L O G Y I M P A C T A N D D E P E N D E N C I E S F E A S I B I L I T Y –   C O M P L E X I T Y & S I Z I N G R I S K V I A B I L I T Y – S O L U T I O N I D E A S Customer Value Proposition Desirability Viability Feasibility Channel s Risks New? Increas e % Solutions Cost Reduction Dependencie s Risks Complexity Known problems
  13. 13. 13 Benefits of the Canvas
  14. 14. 14 Added Vocabulary
  15. 15. 15 Discover Define Develop Deliver
  16. 16. 16 Team Health
  17. 17. 17 Team Health
  18. 18. 18 E P D
  19. 19. 19 E P D
  20. 20. 20
  21. 21. 21 • Challenge you all to give back to the DesignOps community too • Go to our Slack channel Peter made for us #attendees • In the next 7 days, I challenge you to share one tool, your favorite tool. • I’ll be putting up my lean canvas with some supporting information • You have 7 days! I’ll see you all on Slack
  22. 22. Thank You Daphne Bourne Email: daphne.bourne@capitalone.com

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