2. #b2bsummit
Brian Andersen
Partner, LUMA Partners
@bandersen2000
Focus: M&A Advisory, Corporate
Strategy and Capital Offerings
Previous: VP of Corp Dev at
Omniture & Interwoven; M&A Group
at Robertson Stephens
Former athlete now relegated to the
sidelines of his kids baseball / soccer
/ water polo games
4. #b2bsummit
LUMA Has Built a Global Brand via Content
Marketing
LUMAscapes are industry standards
viewed and downloaded over 1.9 million times
from 175 countries
22. #b2bsummit
Data is Enabling Cross-Channel Online Advertising
Social
Display
Mobile
Video
Search
Content Mktg
DATA
Email
23. #b2bsummit
… And Integrating the Customer Touch Points…
CRM
Advertising
Email
Commerce
Content Mgmt
Support
Lead Generation
DATA
24. #b2bsummit
… To Enable Multi-Stage Marketing
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
DMP
(cookie)
CRM
(user)
25. #b2bsummit
Email: The Critical Linkage
SALE
CRM
Display Video
DATA
Social
Email #
Advertising
Marketing
Identifiable Data
Anonymous Data
Inspired by:
Email hashes are cross channel and
cross device enabling adverting and
marketing integration.
26. #b2bsummit
Multi-Channel / Multi-Stage Marketing
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
DMP
(cookie)
CRM
(user)
27.
28. #b2bsummit
Predictive Marketing: the Core Capabilities
Insights
Other
In Store
Website
Email
Display
3. ACT
2. ANALYIZE/
PREDICT
1. CONNECT
Web Analytics OtherEcommerce POS
29. #b2bsummit
eCommerce Trend: Predictive Marketing
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
DMP
(cookie)
CRM
(user)
PREDICITIVE
MARKETING
PLATFORM
30. #b2bsummit
Multi-Channel / Multi-Stage Marketing
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
Mktg Auto
(B2B)
DMP
(B2C)
CRM
(user)
31. #b2bsummit
Multi-Channel / Multi-Stage Mktg (Salesforce)
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
Mktg Auto
(B2B)
DMP
(B2C)
CRM
(user)
32. #b2bsummit
Multi-Channel / Multi-Stage Mktg (Adobe)
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
Mktg Auto
(B2B)
DMP
(B2C)
CRM
(user)
33. #b2bsummit
Multi-Channel / Multi-Stage Mktg (Oracle)
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
Mktg Auto
(B2B)
DMP
(B2C)
CRM
(user)
34. #b2bsummit
Multi-Channel / Multi-Stage Mktg (Demandbase)
Awareness
Consideration
Intent
Lead
Website
Sale
Retention
Reactivation
Brand
Advertising
DR
Advertising
Lead Gen
Content Mgmt
Commerce
Support
Email
Retargeting
DATA
DATA
Loyalty
Mktg Auto
(B2B)
DMP
(B2C)
CRM
(user)