1. 5414 S. Honore, Chicago Il. 60609 773-899-0242 Cell / 773-863-9709 Home
Dawn J. Centeno
Objective To utilize the administrative skills, knowledge, and experience acquired during my years employed with the Chicago
Department of Public Health to assist and strengthen an organization or program in need of supportive services.
Experience 2009 – Present CDPH STI/HIV/AIDS Division (Lakeview) Chicago, Illinois
Administrative Assistant II
• Assist Medical Director with the planning and management of the STI Clinics.
• Schedule, coordinate, and facilitate, monthly staff meeting for STI Clinics.
• Coordinate clinic coverage calendars, special events, and projects for the five STI Clinics.
• Collect data from five clinic sites and generate monthly reports (Turnaways, HIV Reports, Clinic Surveys, etc.)
• Create specials forms and/or tables for collecting data required by grants.
• Use the KRONOS system to maintain daily time records for the STI staff including edits, vacation request,
and sick leave.
• Generate Time records as needed (i.e. Absentee Report, Time History)
• Assist Clinic staff with patient triage and registration.
• Coordinate an assist with the implementation of STI billing.
• Assist with the training and development of STI staff with respect to registration and front desk procedures.
2002 – 2009 CDPH Greater Englewood Healthy Start Chicago, Illinois
Administrative Assistant II
• Assist Program Director with the planning and management of the Healthy Start Program.
• Schedule, coordinate, and facilitate, monthly Consortium meetings and Community meetings.
• Coordinate events and projects for the Healthy Start Program.
• Attend community meetings speaking on behalf of the Healthy Start Program.
• Prepare and maintain minutes for staff meetings, Consortium meetings, Case staffing, and committee meetings.
• Maintain daily time records in Kronos for the Healthy Start staff including edits, vacation request, and sick leave.
• Generate Time records as needed (i.e. Absentee Report, Time History)
• Assist Program Supervisor with maintenance of the Healthy Start budget.
• Maintain inventory of all office supplies ordering when necessary and adjusting budget accordingly.
2001 - 2002 CDPH TeenREACH Program Chicago, Illinois
Administrative Assistant II
• Assist Coordinator with the maintenance of the TeenREACH after school program.
• Prepared reports for the Illinois State Board of Education.
• Attend community meeting on behalf of the TeenREACH Program.
• Maintain daily time records in Kronos for Teen REACH staff
• Prepare Vouchers for Payment of outside vendors and contract staff.
• Maintain personnel files.

2. 1998 - 2002 CDPH Hearing and Vision Program Chicago, Illinois
Administrative Assistant II
• Assist Program Manager with maintenance of program including quality control activities.
• Coordinated and conducted a tutorial and training schedule for prospective testers.
• Presented information during monthly in-services held for CPS School Nurses, Principals, and Pre-school teachers.
• Maintain daily time records in Kronos for Hearing and Vision Staff
Education
May 2012 Kennedy King College Chicago, Illinois
Associate of Arts, Business Administration
1986-1990 Hirsch Metro High School Chicago, Illinois
General Studies
2016-Current Walden University (Online) Minneapolis, Minnesota
Bachelors of Science, Business Communication
Additional
Professiona
l Activities
• Presented during the National Medical Association Convention held in Chicago at the McCormick Place 1998 on behalf of
the Chicago Department of Public Health Hearing and Vision Program. “The Importance of Referral and Follow-up”
• Represented the Chicago Department of Public Health during Chicago Public Schools monthly in-services for Principals,
School Nurses, and State Funded Pre-school Teachers.
• Met with the Alderman of the Englewood and West Englewood as a Liaison for the Healthy Start Program.
• Attend National and Regional Conferences as a Representative of the Greater Englewood Healthy Start Program
• Meet with Consortium committees to strategize activities for program participants and healthcare providers in the
Englewood and West Englewood Community.
• Participated in the CDPH Six Sigma program for STI with STI Clinical Services.
• Participated in the CDPH Quality Improvement Program with Partner Services.
Computer
Skills
•
• Microsoft Office 2007
• Internet Explorer
• Department of Finance/ Kronos Cata System
• CHAMPS/Cerner (PWPM, Power Chart, Patient Registration/Billing System)
• Illinois Department of Health and Human Services Eligibility Website
• SharePoint
• ECM- Electronic Medical Records Program

3. • 4Medica – University of Illinois Lab Results system
References: Upon Request