http://www.repeatbusiness-guaranteed.co.uk t: 01202 233433 Why your restaurant needs to give customers a great mobile experience

1. R
ESTAUR
AN
TS
&
M
O
BILE
W
HY
YOUR
RESTAURANT
NEEDS
A
M
OBILE
EXPERIENCE

2. GROW YOUR BUSINESS
Grow your restaurants bottom line with an on-point mobile
experience.
By starting up a few mobile projects, restaurants can enjoy:
 more customers
 more business
 more revenue

3. MOBILE INDUSTRY
7 out of 10 people in the UK who own a
smartphone

4. ANDROID & IPHONE STATS
Most Popular Smartphone VS. Most
Popular iOS

5. W
HY M
OBILE?
94%
of sm
artphone
users
look
for local
inform
ation
on
their phone, and
90%
take
action
as
a
result

6. UK M COMMERCE IS BOOMING!

7. WHY MOBILE?
 48% feel frustrated and annoyed when
they get to a site that’s not mobile-
friendly.
 36% said they felt like they’ve wasted
their time by visiting those sites.
67% say that
they’re more likely to
buy a product or
service from a
mobile-friendly site.
48% said that if a
site didn’t work well
on their
smartphones, it
made them feel like
the company didn’t
care about their
business.

8. RESTAURANTS LEAD MOBILE
SEARCHES
The role of mobile in restaurant searches can not be underestimated.
•In 2013 a staggering 81% of mobile users conducted a search for a restaurant via
their mobile device.
•Three-quarters of those searchers made dining decisions based on those mobile
search results.
•80% said it was important that they could view menu information.

9. TYPES
OF M
OBILE
EXPERIENCES
Mobile
Apps
Mobile
Websites
QR Codes

10. MOBILE APPS FOR RESTAURANTS
 Easy for developers to make
 Boosts business esp. from existing
customers
 People who are already fans of your
restaurant are likely to download
your app.
(If they need a push : contest,
coupons, other incentives)
 Increase your orders, visits, customer
base, buzz, customer satisfaction,
and ultimately, revenue.

11. APPS GIVE CUSTOMERS OPTIONS
• View menu items and daily
specials.
• Submit orders for delivery or
pickup.
• Make reservations.
• Submit comments and
feedback.
• Post to your social media
profiles.
• Obtain coupons.
• Participate in loyalty and reward
programs.
• And more!

12. QR CODES
• QR codes take a user directly
to your site on a smartphone
or tablet without typing a
single letter.
• Simply scan and you're there!
• Can be placed in ads,
storefront windows, and
elsewhere to take a customer
directly where you want them
to go.
• FREE to make, easy to use.

13. 1.Customers spend more when
using online & mobile apps.
2.Customers are already using
restaurant ordering apps. (40%
of customers have already
placed an order online.)
3.It keeps your business fresh.
4.Your competitors may already
be ahead of you. (20% of quick-
service restaurants already
allow customers to submit
orders with their mobile
phones)
5.You can share information
and generate business. (Nearly
40% of customers report that
they’d like to get an email each
day from a favorite restaurant
detailing the specials of the
day.)
6.Mobile orders boost return
business.
7.Mobile orders can become a
significant percentage of your
business.
8.You’ll make more money.
8 REASONS YOUR RESTAURANTS NEEDS A
MOBILE ORDERING APP

14. WHY MOBILE APPS?
FACT: Your customers prefer
apps over mobile websites.

15. WHY OUR COMPANY?
• We make mobilising your business simple & pain free
• We help bring in new business and increase repeat customers
• We handle everything from start to finish
• We’re mobile experts
• We’re extremely affordable
• We’re fast & easy to use

16. Apps can
display
• Information on
services
• Restaurants menu
(text or PDF)
• All locations
visible in Maps
• One click calling
• Events and
more…
INFORMATION

17. LINKS TO SOCIAL NETWORKS
•Customers can link to your social
media pages.
•Increase Facebook fans.
•Increase Twitter followers.
•Approximately 40% of social
media users access their
accounts through mobile
devices.

18. LOYALTY COUPONS
GPS coupons
When at your location, customers
can ‘check in’ and receive bonuses.
QR code coupons
Used to replace stamp cards.
Increase customer loyalty!
28% of customers reported that they are
“Extremely Likely” to increase their visits
to a business if they have a loyalty reward
card for them. (Total Research Corp &
Custom Marketing Corp’s Loyalty Monitor Study)

19. LIVE
UPDATING
TAKE
FULL CONTROL OVER
YOUR
APP
CONTENT
- Display special events
- Specials of the week/day
- Loyalty coupons
- Image gallery
- Everything inside the app!

20. PUSH
NOTIFICATIONS

97%
read
rate
com
pared
to
4%
em
ail read
rate
The cheapest and most
effective way to reach out to
your customers. Update
your customers
instantly.
•Promote special offers
•Happy hour deal
•Important updates
•and more!