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HR As A Business Partner
Designing Strategic Initiatives
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OBJECTIVES

• Examine Executive Motives
• Perform Cultural Assessment
• Prescribe Organizational Strategy
Nchra   hr as a strategic partner designing strategic initiatives
EXECUTIVE GOALS

1. Increase Shareholder Value
2. Maximize Resources

3. Fulfill Board of Director’s Expectations
GAP ANALYSIS

1. Business Issue
2. Performance Initiative
…what performance initiative does the business
issue create?
SOLUTION

1. Awareness (Communication)
2. Ability (Learning)
3. Willingness (Desire to Participate)
4. Performance (Tracking)
3 TYPES OF RESULTS

1. Operational Results (Score Card)
2. Impact Results (Data)
3. Business Results (ROI)
Measurable Results

Strength of Evidence

Results

Impact

Examples of Program
Impact Metrics

Operational

•
•
•
•
•

Change in sales
Participants at goal
High test scores
Participation rates
Hit rates on website

Examples of
Operational Metrics
• Enrollment
• Redemption Rate
• Pieces Mailed

Degree of Importance

Examples of
Business Results Metrics
Showing Causation
• Sales vs. control group
• Response rate in test
• Return on investment
Cultural Assessment
How Do You Score?
Current
Programs

Performance
Development

COMPANY

Departmental
Directives

Core
Values
Current Programs

What Programs Work at Your Company?
• Employee Recognition Programs
• Incentive Programs
• Training
• Events
• Corporate Citizenship
• Other Benefits
Core Values in the Workplace

• Can your employees recite your core values?

• Are core values promoted in the workplace?
• Are core values part of the hiring process?

• Do core values have leverage in performance
assessment?
Departmental Objectives

• What are the top objectives of any given
department?
• Design performance initiatives around these
objectives.
Performance Development

• How does your organization develop talent?
• Is there alignment between personal and
organizational goals?
• How do we measure progress?
Nchra   hr as a strategic partner designing strategic initiatives
Current Programs

• Create Measurable initiatives!
• Communicate a Consistent program strategy!
• Produce Results!
Core Values in the Workplace

• Educate The Mission
• Use Core Values in the Hiring Process
• Measure Core Value Practices

• Eliminate Fluff Perception
Departmental Objectives

• Incent Business Critical Behaviors
• Recognize Special Contributions
• Level the Playing Field

• Create a Model for Measurement
Performance Development

• Set Clear Expectations
• Reward Progress
• Create New Challenges

• Define a Path for Advancement
Nchra   hr as a strategic partner designing strategic initiatives
Nchra   hr as a strategic partner designing strategic initiatives
Contact

David J Kovacovich
david.kovacovich@biworldwide.com
www.linked.com/in/davidkovacovich
www.davesweeklythought.blogspot.com

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