1. H I N D S C O U N T Y H U M A N R E S O U R C E A G E N C Y
2013 Annual Report
h e l p i n g f a m i l i e s , s t r e n g t h e n i n g c o m m u n i t i e s

2. h e l p i n g f a m i l i e s ,
s t r e n g t h e n i n g
c o m m u n i t i e s

3. As we close another fiscal year, we are excited about our accomplishments.
Though our programs were impacted by the federal sequester, we were able to push
forward and continue providing all of our current programs and the same quality
of service to our citizens. Not knowing what the future holds in the upcoming
fiscal year, HCHRA remains poised to continue our efforts to help thousands of
individuals and families.
This annual report provides highlights from HCHRA’s activities and
accomplishments for the fiscal year ending on September 30, 2013. While this
report provides statistical information reflecting the Agency’s dedication and
loyalty to the children and families served in Hinds County, Mississippi, comments
from parents and clients are also included to better reflect the lives that the statistics
represent and to show the impact that our program has on these lives.
As we reflect on the achievements of the past year, I am confident that with the
help of our many supporters and the commitment of our entire team, there will be
many more accomplishments for HCHRA in the ensuing year. HCHRA desires to
successfully prepare children for bright futures and help disadvantaged families by
helping to break cycles of poverty that continue to bind and destroy dreams and
dreamers.
We hope that this report will provide insight on the importance of Community
Action Agencies, especially Hinds County Human Resource Agency.
We thank you for your continued support.
Sincerely,
Kenn Cockrell
President & CEO
L E T T E R F R O M T H E P R E S I D E N T & C E O
HCHRA 2013 Annual Report 1
“HCHRA desires to
successfully prepare
children for bright futures
and help disadvantaged
families by helping to
break cycles of poverty
that continue to bind
and destroy dreams
and dreamers.”

4. The Beginning: Community Action Agencies
In 1961, President John F. Kennedy’s Council on Juvenile Delinquency, one of
his “New Frontier” initiatives, along with the Ford Foundation and the City of New
York, funded Mobilization for Youth (MFY) to correct conditions that led to juvenile
delinquency. MFY organized neighborhood councils composed of neighbors, local
officials, service providers, school boards and city councils to implement plans. The
concept was called community action, and it looked like an effective and inexpensive
way to solve problems. The Ford Foundation was funding other projects, including one
in New Haven, Connecticut, which recruited people from all sectors of the community
to come together to plan and implement programs to help low-income people. MFY
and New Haven are often cited as the models for Community Action Agencies. Hinds
County Human Resource Agency (HCHRA) is a Community Action Agency.
In 1964, President Lyndon Baines Johnson expanded the policy ideas initiated
in the Kennedy administration in his War on Poverty, and the Office of Economic
Opportunity was born. New education, employment, training, and work experience
programs were begun. Congress bypassed state and local governments and provided
directfundingofcommunitygroups,thefoundationofthecommunityactionconcept.
Community Action In Hinds County
Inthesummerof1967,HCHRA’sprogenitorwascreatedastheCommunityServices
Association. This Agency was discontinued in June 1975 and reborn as HCHRA in
April 1976. The Hinds County Board of Supervisors became the sponsoring agency of
HCHRA and provided financial and other support. The City of Jackson donated space
and resources.
Former executive directors of Community Services Association, listed
chronologically, were Henri Franks, E.L. Lipscomb, Joe W. Hemingway, Ben Bradley,
Emma Sanders, and Colonel James Davis. Former executive directors of HCHRA,
listed chronologically from April 1976, were Rudolph Jackson, Charles Jones, and
Curtis Jordan. Kenn Cockrell, current executive director, assumed this position in July
1993. He had previously served as interim director of HCHRA for three months in the
spring of 1991, and as deputy executive director from 1987 to1993.
Historically, the Agency has administered a wide expanse of programs designed to
assistthoseinthecountywhomostneededhelp.Fromthestart,familiesandyouthwere
primary focal points. The first programs offered included Head Start, Neighborhood
Youth Corps, youth development, summer recreation, family planning, legal services,
comprehensive health, emergency medical and food services, and alcohol abuse
services. As new community needs were identified, programs were tailored to help
meetthem.Theseincludedflooddisasterrelief,transportation,energycrisisassistance,
weatherization of homes, a food bank, the Hunger Coalition, a tutorial program for
youth offenders, day care, and rental assistance.
A B O U T H C H R AHCHRA is the community
action agency for Hinds
County, Mississippi, and
has provided services
to low-income citizens
for more than 37
years. By continuing to
develop opportunities
for success, HCHRA
works methodically to lift
families and communities
out of poverty and into
self-sufficiency.
2013 HCHRA Volunteer
Board of Directors
• Wayne Goodwin, Chairman
• Andrea McDaniel,Vice Chairman
• Gisele Champlin, Secretary
• Karen Quay, Assistant Secretary
• Ann Burton
• Brenda Butler
• Gloria Green, Attorney
• Geraldine Haslett
• Donald McWilliams, CPA
• Dr. Ronald Moore
• Lolita Ross
• George Smith
• Priscilla Sterling
• GlennWilkerson
2 HCHRA 2013 Annual Report

5. Agency Overview
HCHRA is the Community Action Agency for Hinds County, Mississippi, and
has provided services to low-income citizens for more than 37 years. By continuing
to develop opportunities for success, HCHRA works methodically to lift families and
communities out of poverty and into self-sufficiency. HCHRA’s mission is to empower
Hinds County citizens to become self-reliant and realize their full potential, and
we continue to move this mission forward by providing an array of comprehensive
programs and services focusing on early childhood development and human services.
Through the Head Start/Early Head Start Programs and Department of Community
Programs and Services (DCP), HCHRA works to address the needs of families
holistically.
Led by President and CEO, Kenn Cockrell, HCHRA employs approximately 400
individuals. A 15-member Board of Directors representing the public sector, private
sector, and the poor provides oversight and establishes policy for the Agency. Each
year more than 30,000 citizens are served through the Agency’s three Neighborhood
ServiceCenters,thirteenHeadStartcenters,twoHeadStartsatellitesites,andfourEarly
Head Start facilities. HCHRA’s vision is to become an agency that is able to successfully
coordinate and integrate all available resources and services for the impoverished and
disenfranchised citizens within Hinds County.
Going Forward
• HCHRA will stream-line processes, automate systems, conduct holistic client
assessments and implement other innovative approaches to remain customer-based
and outcome-focused by furthering development in Community Action’s three core
levels of service: family, agency and community.
• HCHRAwillimproveprogramstabilitybydevelopingandfollowingacomprehensive
strategic plan that is developed through a comprehensive needs assessment of the
agency and community to improve the range and administration of services offered
to our clients and families.
• HCHRAwillexpandandincreaseopportunitiesandimprovedirectservicestobetter
serve vulnerable populations including pre-school children, the elderly, citizens with
disabilities and the working poor.
• HCHRA looks to improve its community by renovating and constructing Head
Start centers and Neighborhood Service Centers; increase community resource
development by maintaining a strong volunteer program; and increase partnerships
and coalition building to expand collaborative efforts to avoid service duplication or
overlapping for our clients and families.
HCHRA 2013 Annual Report 3
HCHRA Policy Council
• Alicia Jackson, Chairman
• Chera Harper,Vice Chairman
• Andrea McDaniel
HCHRA Board Liaison
• Kyla Chase, Secretary
• Tameka Stamps, Assistant Secretary
• Doris Blalock
Community Representative
• Zandra Branch
Community Representative
• Kenitra Bullie
Community Representative
• Amanda Coleman
Community Representative
• Brad Collier
Community Representative
• Nykia Cooper-Townsend
Welcome Center
• Heather Furlow
Eulander Kendrick Center
• Felicia Harley, Martin Center
• Sheena Harris, Mary C. Jones Center
• Mario Hays, Sr.
Community Representative
• Erica Jackson
Della J. Caugills Early Head Start Center
• Kendra Johnson
Community Representative
• Larhonda Johnson
Willowood Developmental Center
• DeLisa Jones, South Jackson Center
• Eric Lollis, Community Representative
• Deborah Martin, Midtown Center
• Annie Morgan,Westside Center
• Adama Rodgers, Holy Ghost Center
• Rosalind Shearry
Annie S. Smith-Tougaloo
Early Head Start Center
• Nakeithea Stuckey
Richard Brandon Center
• KatrinaWallace
Isable Elementary School
• RobertaWatkins, Edwards Center
• EllaWooten
Oak Forest Early Head Start Center
• Edwards Early Head Start Center
(Vacant)
HCHRA’s vision is to become an agency that is able
to successfully coordinate and integrate all available
resources and services for the impoverished and
disenfranchised citizens within Hinds County.

6. Early Head Start Centers
1Annie Smith – Tougaloo / 132 Vine Street, 601-956-3397
Edwards / 105 Williamson Avenue, 601-852-5364 or 601-852-4798
Oak Forest / 3023 Ridgeland Drive, 601-371-1415 or 601-371-1420
Della J. Caugills / 3383 Terry Road, 601-371-4270
Head Start Centers
Richard Brandon / 5920 N. State Street, 601-956-2865
Edwards / 105 Williamson Avenue, 601-852-4771
Gertrude Ellis / 7293 Gary Road, 601-371-1704 or 601-371-1469
Holy Ghost / 1145 Cloister Street, 601-354-1451
Isable Elementary School (Satellite Head Start Classroom) / 1716 Isable Street, 601-960-5310
Mary C. Jones / 2050 Martin Luther King Drive, 601-353-5891
Eulander Kendrick / 642 Morgan Drive, 601-878-5232
Martin / 555 Roach Street, 601-355-5416
Midtown / 134 E. Fortification Street, 601-353-6389
Oak Forest / 3023 Ridgeland Drive, 601-371-1415 or 601-371-1420
St. Thomas / 3850 Norrell Road, 601-866-7619
South Jackson / 3020 Grey Boulevard, 601-371-2156
Welcome / 2873 Old Adams Station Road, 601-885-8103
Westside / 1450 Wiggins Road, 601-922-0542
Willowood Developmental Center (Satellite Head Start Classroom)
1635 Boling Street, 601-366-0123 ext. 116
T: Limited transportation is provided at these designated Head Start Centers.
T
T
T
T
T
T
Success Stories
One of our greatest stories of progress and
achievement this school year is about a three-
year-oldstudentwithDown’ssyndrome.We’llcall
her“Hope.”WhenHope’smotherwassixmonths
pregnant with her, the doctors determined that
she would be born with Down’s syndrome. Her
parentswereconvincedthatnoonecouldpossibly
care for Hope the way they would. So, they
decided that the mother would quit her job to
stayhomeandcareforHopeonceshewasborn.
There was a Head Start center near their home;
but some friends at church suggested that Head
Start would not adequately meet her needs and
strongly felt that Hope would get much better
education and care at a private day care center
located in a neighboring county. Hope’s parents
weren’t sure how they could afford day care, but
it would be necessary. Hope’s parents researched
their options. At the invitation of the staff, they
scheduledavisittotheHeadStartcentertodiscuss
Hope’s needs and what services the center could
offer. Hesitant, but willing to give it a try, Hope’s
parentsenrolledherattheHeadStartcenter.
Upon her enrollment, the Head Start staff
immediately paired Hope with a disability aide,
and set up language therapy sessions, as well
as special instructional services sessions. The
disability aide said that she and the other staff
immediately fell in love with Hope’s beautiful
spiritandsawthatshehadthepotentialtomake
great progress. Within one month, Hope was
potty trained and would let you know she had
togobytellingyouwhileshewasrunningtothe
restroom. She was sitting at the table for meals
and instruction; and could now properly hold a
forkandspoon.Overthecourseoftheschoolyear,
Hopebeganusingwordsandformingsentences.
She learned to properly hold a pencil and wash
her hands while singing her version of “Old
McDonald.”
During one of their many conversations, the
disability services specialist provided information
toHope’smotheronhowtoapplyforSSIbenefits,
given Hope’s diagnosis. As a result, Hope now
receives financial assistance to help her parents
coverthecostsofherspecializedcare.
Serving All of Hinds County
Hinds County Human Resource Agency has 17 Head Start and Early Head
Start Centers located throughout Hinds County. Clients and Head Start families
can obtain services at one of the Agency’s three Neighborhood Service Centers
and at its Central Office location, which are also conveniently located throughout
the county.
[Continued page 5]
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4 HCHRA 2013 Annual Report

7. HCHRA 2013 Annual Report 5
Neighborhood Service Centers
Edwards NSC / 105 Williamson Avenue, Edwards, MS
Shady Grove NSC / 2118 Ridgeway Street, Jackson, MS
Fannie Jackson NSC / 630 Morgan Drive, Terry, MS
HCHRA Central Office
258 Maddox Road, Jackson, MS
Hope’s development, academic progress, and the
financialassistanceshereceivedwererewardsfar
greater than any the family expected; but Hope’s
independencewashermother’sgreatestreward.
•
Ms. Shawana Pierce is the epitome of
strength and perseverance.When her son was a
HeadStartstudent,shesigneduptoattendnight
classes to prepare to get her GED. Due to some
personal challenges, she dropped out of the
class,butnever forgotthe life lessons and words
ofencouragementfromtheteacherswhohelped
her to realize that she was something special.
Remembering those words of encouragement
and wanting to be the best example for her
children, Ms. Pierce went to a church member
and borrowed just enough money to register
to take the GED exam and passed; and she
immediately enrolled in Hinds Community
College.Whileattendingcollege,shelostherjob,
her daughter became ill, and Ms. Pierce had to
withdraw from school. She came to the Agency
seekingassistancewithutilitybillstostabilizeher
home life, but found a whole lot more. During
orientation,shelearnedofjobopeningswiththe
Agencyandappliedforapositionasabusdriver
for the Head Start program. Her case manager
connected her with the “Dress for Success”
program, which fitted her with business attire
and helped her prepare for the interview. She
was hired.The Agency was also able to provide
her with tuition assistance which allowed her to
go back to school and earn her associate degree
from Hinds. Ms. Pierce continues to work for
Head Start and is currently pursuing a bachelor’s
degreeinSocialWorkatJacksonStateUniversity.
The mailing address for HCHRA and all of its Head Start Centers is
P.O. Box 22657, Jackson, MS 39225-2657.
HCHRA has 17
Head Start and Early
Head Start Centers
located throughout
Hinds County.

8. During the 2012-2013 fiscal year, HCHRA continued its mission of empowering
disadvantagedcitizenstobecomeself-reliantandrealizetheirfullpotentialbyproviding
direct and indirect services.
More than 30,000 citizens in Hinds County were assisted through HCHRA
programs.
ClientsServedThroughHCHRACommunityProgramsandServices
H I N D S C O U N T Y H U M A N
R E S O U R C E A G E N C Y P R O G R A M S
6 HCHRA 2013 Annual Report
Program Outcomes
144
people gained employment; 105
obtained skills for employment.
2,066
elderly household nutritional
needs were met.
2,057
infants and children obtained
age-appropriate immunizations,
medical, and dental care.
2,355
infants’ and children’s health
and physical development were
improved as a result of
adequate nutrition.
1,023
children who participated in
pre-school activities were
developmentally ready to
enter Kindergarten.
Over 4,500
people, including the elderly
and citizens with disabilities
were transported.
More than
$1.5 million
returned to the Hinds County
economy through tax services.
26%
n Black or African American (91%)
n White (9%)
Race
91%
9%
8%
7%
n 0-5 (4%)
n 6-11 (6%)
n 12-17 (7%)
n 18-23 (8%)
n 24-44 (26%)
n 45-54 (26%)
n 55-69 (18%)
n 70+ (5%)
Ages
26%
18%
6%
5%
4%
HCHRA continues its
mission of empowering
disadvantaged citizens
to become self-reliant
and realize their full
potential.

9. HCHRA 2013 Annual Report 7
Program Outputs
7,635
families received home
energy assistance.
8,200
pre-plated lunches were
served through congregate
meals program.
14,174
meals were delivered to
homes in Hinds County.
2,355
children enrolled in Head
Start and Early Head Start;
28 pregnant women were
enrolled in Early Head Start.
285,887
miles were driven covering
48,575 trips via the rural
transportation programs for
citizens, including the elderly
and disabled.
604
citizens received tax services.
n 0-8 (4%)
n 9-12/Non-Graduate (17%)
n High School Graduate/GED (42%)
n 12+ Some Post-Secondary (27%)
n 2 or 4 Year College Graduate (10%)
Education
4%
42%
17%
27%
10%
Family Type
n Single Parent Female (26%)
n Single Parent Male (3%)
n Two-Parent Household (8%)
n Single Person (56%)
n Two Adults No Children (7%)
3%
8%
26%
56%
ClientsServedThroughHCHRACommunityProgramsandServices
Of the total volunteer hours contributed
by the community, 384,862
hours were donated by low-income
individuals to Commumity Action, which
equals to 185 full-time
employees.
Total Volunteer Hours: 397,720
97%
from individuals
of low-income
ContributedHo
urs
7%

10. 8 HCHRA 2013 Annual Report
CommunityServiceBlockGrant(CSBG)
Arangeofopportunitiesincludingemployment,education,incomemanagement,
housing, transportation, health and safety, and nutrition is provided by CSBG. While
these services and activities have measurable outcomes, they also have a potentially
major impact on poverty in Hinds County.
Funding Source: U.S. Department of Health and Human Services through the MDHS Division
of Community Services
LowIncomeHomeEnergyAssistanceProgram(LIHEAP)
Designed to assist low-income households with paying household energy bills,
LIHEAP offers special provisions to reach and serve homebound, elderly and
disabled persons in Hinds County.
Funding Source: U.S. Department of Health and Human Services through the MDHS Division
of Community Services
VolunteerIncomeTaxAssistance(VITA)/EarnedIncome
TaxCreditProgram(EITC)
VITA provides free tax preparation for low to moderate income wage earners in
Hinds County.
Funding Source: United Way of the Capital Area
2,498
families received energy
efficient light bulbs.
7,884
received fuel assistance.
Over 10,500
individuals in 3,576
unduplicated households
received LIHEAP assistance.
110 fans and 15air
conditioners were distributed to
seniors, disabled and low-income
families through a partnership
with Entergy.
LIHEAP Data
CSBG Snapshot
105 obtained skills/competencies required
for employment
144 were unemployed and obtained a job
65 achieved “living wage” employment and/or benefits
223 were prevented from
being homeless
604 = $1.5 million
Returned to
Hinds County
Returns were
completed
HCHRA offers a set of services that are tailored and coordinated
to meet the complex needs in multiple life domains, either
sequentially or concurrently, of a specific individual or family at
a specific point in time based on the individual’s/family’s goals.

11. HCHRA 2013 Annual Report 9
RuralPublicTransportationProgram
Offering safe, reliable and accessible
transportation to citizens of rural Hinds
County is the primary goal of this program.
Priority is placed on serving the elderly
and disabled. HCHRA provides demand
response, fixed route and contractual
services in accordance with its sub-grant
agreement with the Mississippi Department
of Transportation.
Funding Source: Federal Transit Administration through the Mississippi Department of
Transportation
TitleXXandTitleIIIBTransportationPrograms
Title XX and Title IIIB Transportation Programs help elderly residents in
Hinds County maintain their independence and mobility by providing them with
transportation to obtain goods and services, which include medical and dental
treatment, social and community services. This program provides nearly 40,000 trips
for seniors every year.
Funding Source: Mississippi Department of Human Services, Division of Aging and Adult
Services through the Central Mississippi Area Agency on Aging
Passenger Data
7,993
General Public/Other (17%)
39,663
Elderly (81%)
919
Disabled (2%)
Jackson 55
“Serving
all of Hinds
County”
Trip Data
n Nutrition 33,823 (69.6%)
n Employment 6,285 (12.9%)
n Shopping/Personal 5,601 (11.5%)
n Other 2,324 (4.8%)
n Education/Training 420 (.9%)
n Medical 105 (.2%)
69.6%
4.8%
12.9%
11.5%
.9%
.2%

12. 10 HCHRA 2013 Annual Report
Home Delivered Meals
39,405 Meals Served
1,342 Seniors
Congregate Meals
9,025 Meals Served
711 Seniors
SeniorMealsPrograms
• Home Delivered Meals
(Meals on Wheels)
HCHRA’s Rural Trans-
portation Program
provides nutritious and
well-balanced meals five
days a week to elderly and
disabled persons in Hinds
County who are unable to
leave home without assis-
tance.
• Congregate Meals Through
a partnership with United Way, HCHRA provides the more seasoned citizens in
the community with this program, which offers meals at sites where the seniors
can meet, participate in activities, and socialize.
Funding Source: Central Mississippi Planning and Development District
Retired&SeniorVolunteerProgram
Operating in Hinds, Madison and Rankin Counties, this program assists
individuals age 55 and older with identifying volunteer opportunities that put their
skills and life experiences to work for their communities.
Funding Source: Corporation for National and Community Service
Retired & Senior
Volunteer Program
131 Volunteers
9,509 Hours Served

13. HCHRA 2013 Annual Report 11
Hinds County Human Resource Agency
is committed to ensuring that children who finish
our Head Start program are prepared when they
enter the kindergarten program.
H E A D S T A R T / E A R L Y H E A D S T A R T
P R O G R A M I N F O R M A T I O N
HCHRA administers the Head Start Program offering comprehensive child
development services to more than 2,000 pre-school children in Hinds County.
The program has experienced exponential growth since starting in 1986 with 800
children enrolled. HCHRA now operates 13 (thirteen) Head Start Centers and two
(2) satellite classrooms, serving toddlers ages 3 and 4, and four (4) Early Head Start
Programs, which serve eligible expecting mothers and children (from birth to age
three).
HCHRA’s Head Start and Early Head Start programs served 2,355 children
(including 66 who received special education) during the 2012-2013 school
year. HCHRA staff attended to the developmental needs of these children in 106
classrooms, five days a week, for 182-216 days per year, for a minimum of six hours
each day. 1,023 children were developmentally ready to enter kindergarten in 2013.
Twenty-eight pregnant women also received support through the Early Head Start
program.
Funding Source: U.S. Department of Health and Human Services, Administration for Children
and Families. The Mississippi State Department of Education, Child and Adult Care Food
Program also provides reimbursement for the operation of child nutrition services
Enrollment Data
2,355
Total Enrollment
Early Head Start
n Under 1 (29) n 2 year old (21) n 3 year old (32) n Pregnant Women (28)
n 2 year old (65) n 3 year old (1,013) n 4 year old (1,167)
Head Start
1,023
Kindergarten Ready
1,013 1,167
“Since my children were
accepted in Head Start,
not only was I able to
continue my education,
but I was given the
opportunity to complete
my intern at my children’s
Head Start center.”
– E.W.
“My daughter was born
three months early and I
was told she would never
be on the same level
as other kids her age.
But, I must say, she is
experiencing something
different at Head Start.
Thanks for the time,
patience and knowledge
you have given my child.”
– M.S.

14. 12 HCHRA 2013 Annual Report
Staff Professional
Development
Each school year begins with Pre-Service
training.Thetrainingsessionshelptoorientate
current and new staff to Head Start policies
and procedures. Listed below are some of the
various topics covered during Pre-Service:
General
• OSHA Compliance
• Child Abuse and Neglect Identification
and Reporting
• Reducing StressThroughTeamwork
• Bus Monitoring/Bus Stop Procedures
• EffectiveTechniques for Challenging
Behaviors
Children’s Services Division
• Language,Vocabulary and Literacy
Development
• Early Math
• Classroom Operational Procedures
• Corporal Punishment Policy
• Supervision of Children
• Computerized Anecdotal Notes
Nutrition Services Division
• Menu Components
• Accurate Records Maintenance
• USDA Food Buying Guide Instruction
• Food Protection Guide Instruction
• Inventory Maintenance
Facilities & Field Services Division
• Work Place Safety
Transportation
• Transportation Safety
Head Start & Early Head Start Teacher Qualifications
Baccalaureate
Degree
Advanced
Degree
Associate
Degree n Head Start Teacher n Early Head Start Teacher
21 4
66 19
24
Teacher Data
Race: 244 – Black or African American 4 – White
111 114 23
Head Start Head Start Teacher Early Head Start
Teachers Assistants Teachers
Head Start Teacher Assistant Qualifications
Baccalaureate
Degree
Child Dev.
Associate
Advanced
Degree
Associate
Degree
No
Qualifications
n Enrolled in Baccalaureate Prog. (14)
n Enrolled in Associate
Degree Prog. (12)
n Enrolled in CDA (8)
3
3
8 810
4
4
21
46 9
2

15. The children in our Head Start and Early Head Start programs represent a
variety of cultural and ethnic backgrounds including African American (2,270),
Hispanic/Latino (32), White (24), and Biracial/Multi-racial (27).
HCHRA 2013 Annual Report 13
Children Served:
2,245 – Head Start
110 – Early Head Start
Families Served:
2,093 – Head Start
101 – Early Head Start
Average Monthly Enrollment
Head Start/Early Head Start:
100%
Eligible Children Served:
95%
Enrollment Below
Federal Poverty Line:
1,726 – Head Start
78 – Early Head Start
Transportation:
420 – Head Start
N/A – Early Head Start
• Data from 2012-13 Program
Information Report (PIR)
The children in our program represent a
variety of cultural and ethnic backgrounds.
n Black or African American (107)
n Multi-Racial (3)
Head Start Children
n African American (2,163)
n Hispanic (32)
n White (24)
n Multi-Racial (24)
n Unspecified (2)
Early Head Start Children
107 2,163

16. “Our child has
Down Syndrome. The
social worker at the
center told us about the
many services available
through the Head Start
program and helped
us make an informed
decision about sending
our child to Head Start.”
– H.F.
Head Start parents can be
assured after leaving their
children with Head Start
staff, they will have been
cared for and given sound
educational instruction.
•
Of the 327 two-parent
families we serve, 196
have only one parent/
guardian employed.
420
Head Start Children
Transported Daily
14 HCHRA 2013 Annual Report
To help aid parents/guardians with reliable transportation to school, HCHRA
transported 420 Head Start children daily.
In addition to many other HCHRA Head Start services, medical and dental
screenings and care were provided to over 90% of enrolled children. To further
meet their health needs, mental health and disability services were made available
to the children/families we served.
Total Families Head Start & Early Head Start 2,194
Health
Insurance
Medical
Access
Dental
Services
Well-Child
Check-Ups
2,070
1,957
2,051
2,210
1,287
1,975
1,705
2,169
0
n Single-parent (1,867)
n Two-parent (327)
1,867
327
n Unemployed (1,075)
n Employed (1,119)
1,075
1,119
287,668
meals were served to
children throughout
the school year.
83
children identified
to receive disability
servicesn At Enrollment n End of School Year
Additional Services Provided

17. HCHRA 2013 Annual Report 15
HCHRA administers the
Head Start Program
offering comprehensive
child development
services to more than
2,000 pre-school
children in Hinds County.
The program has
experienced exponential
growth since starting in
1986 with 800 children
enrolled.
1,023
children were
developmentally ready
to enter kindergarten.
•
Volunteers:
1,831
Head Start Volunteers
586
Agency Volunteers
397,720
Total Volunteer Hours
Family Services
Head Start not only prides itself on the educational instruction of our children,
but also on the benefit of providing empowerment services to our families. In
addition to providing an education to our children, we provided 549 Head Start
families and 42 Early Head Start parents with assistance in one or more of the
following areas: emergency/crisis, mental health, parenting education, housing
assistance, job training, substance abuse prevention and treatment, adult education,
child abuse and neglect services, and domestic abuse.
Parents’
Education Level
n Associate Degree, Vocational
School, or some college
(1,076)
n High School Graduate or GED
(599)
n Less than High School
Graduate (479)
n Advanced Degree or
Baccalaureate Degree (30)
599
479
1,076
Parents Attending
Job Training/School
n Not Attending Job Training/
School (2,002)
n Attending Job Training/
School (192)
2,002
192

18. 16 HCHRA 2013 Annual Report
Galileo Online AssessmentTechnology
Hinds County Human Resource Agency’s Head Start Program utilizes the
Galileo Online Assessment Technology to assess all children twice yearly. This
process helps not only to determine a child’s present achievement level, but also to
develop learning plans as needed for each child. The chart below reflects outcomes
in our six domains of learning for each assessment period in 2012-2013.
SixDomains
ofLearning
PercentageLearned
PeriodOne
PercentageLearned
PeriodTwo
Overall
Improvement
Early Math 32% 64% 32%
Language 52% 81% 29%
Literacy 35% 66% 31%
Nature & Science 27% 55% 28%
Physical Development & Health 44% 74% 30%
Social & Emotional Development 43% 70% 27%
(Period One: August 2012-Decemeber 2012 / Period Two: January 2013-July 2013)
“Head Start
taught my son the
importance of empathy,
respect, patience and
determination. You
taught him how to feel
valued among his peers
and how to be a team
player. With the loving
environment you created,
you always made him
feel connected, capable
and courageous, and you
always made him feel
that he counts.”
– L.M.
•
“I am grateful to
Head Start for helping
to provide housing for
my 3 year old daughter
and me while we were
homeless.”
– J.J.
Child Outcomes in Domains of Learning
Period2Period1
32%
64%
52%
81%
35%
66%
27%
55%
44%
74%
43%
70%
Legend:
n Early Math
n Language
n Literacy
n Nature & Science
n Physical Development
& Health
n Social & Emotional
Development

19. HCHRA 2013 Annual Report 17
Activity Parent’sRole
At-Home Curriculum Support
Activity Calendar
Share time each day of the month with children
doing the various outlined activities
Parental Educational Continuum
Request Form
Document input on the specific skills they wish
to be implemented in the classroom/curriculum
Galileo Individual Development Profiles
With teacher, review information issued as a
guide to measure and track children’s skills sta-
tus and as a tool for sharing skills that parents
would like for their children to learn
Volunteer Opportunities
Attend/Assist on field trips including transition-
al field trips (those taken as children transition
from Head Start to public schools)
OtherParent
InvolvmentActivities
SupportingYour Child’s
EducationWorkshop
Financial Resources
for Higher Education
Healthy Marriage
Workshops Parent Newsletters
GovernanceTraining
Parenting Support Group
Leadership Development
Parent Education FieldTrips
Child Abuse
Prevention
GED Classes
Parent Involvement & Support
Activities to encourage parental involvement and on-going support:
Parent involvement is essentially an on-going cycle of support:
Throughout the school year, parents have
numerous opportunities to volunteer and
participate in activities at their child’s center. At
Head Start we understand the earlier parent
involvement begins, the more powerful the effects.
HCHRA has SMART Board
interactive whiteboards in
all Head Start classrooms.
This innovative technology
offers children a hands-
on, interactive approach
to learning opportunities.
SMART Boards have
increased children’s
technological skills.
Our highly qualified
staff fosters partnerships
with parents/families,
school district staff,
community partners,
decision-makers, and others
to ensure the appropriate
goals are established to
improve school readiness
for children participating
in Head Start and Early
Head Start.

20. 18 HCHRA 2013 Annual Report
Early Head Start
Head Start
2013 Expenditures 2014 Budget
n Personnel Costs $666,374.97 $714,233.00
n Fringe Benefits $206,077.43 $228,555.00
n Travel $0.00
n Supplies $50,736.20 $35,616.00
n Rents $6,159.96 $2,500.00
n Property & Equipment $0.00 $0.00
n Contractual Services $0.00 $6,750.00
n Repairs & Maintenance $7,988.12 $6,014.00
n T&TA $0.00 $200.00
n Food & Meal Costs $15,138.90 $25,000.00
n Grantee Inkind $172,804.03 $329,861.00
n Indirect Costs $169,216.27 $188,058.00
n Other $98,966.67 $80,339.00
TOTAL $1,393,462.55 $1,617,126.00
2013 Expenditures 2014 Budget
n Personnel Costs $6,114,930.84 $6,242,039.00
n Fringe Benefits $1,906,208.29 $1,997,452.00
n Travel $31,383.43 $56,704.00
n Supplies $456,511.28 $350,851.00
n Rents $158,671.16 $341,600.00
n Property & Equipment $3,015.00 $20,000.00
n Contractual Services $99,082.98 $222,240.00
n Repairs & Maintenance $233,513.29 $287,100.00
n T&TA $123,569.23 $128,697.00
n Food & Meal Costs $3,021.50 $1,000.00
n Grantee Inkind $6,343,690.18 $3,098,256.00
n Indirect Costs $1,551,522.27 $1,643,529.00
n Other $1,459,430.87 $1,133,992.00
TOTAL $18,484,550.32 $15,523,460.00
2013Expenditures2013Expenditures2014Budget2014Budget
Preparing Children
for the Future
• HCHRA partners with Jackson, Hinds, and
Clinton Public School Districts through an
Interagency Partnership Agreement. This
pact ensures open lines of communication,
which are critical as we each work toward
kindergarten readiness.
• Classroom staff visit kindergarten classrooms
and attend other events to become familiar
withthevariouspublicschoolactivities.
• HCHRA uses the Galileo Ongoing Assessment
Instrument to further ensure that the learning
domains (Early Math, Language and Literacy,
Nature and Science, Physical Health, Social
and Emotional Development, and Fine and
Gross Motor Skills) match the competencies
in the “Mississippi Guidelines for Four-Year-
Old Children,”which is developed through the
MississippiDepartmentofEducation.
• HCHRA Children’s Services Division assesses
four-year-olds each January in Alphabet
Knowledge, Numbers, Shapes, Colors, and
Name Identification andWriting. Classroom
teachers receive assessment score sheets
and prepare individualized activities/
experiences as further assurance that every
child is prepared for kindergarten.
•
Volunteers
Volunteering is essential to all programs. The
successoftheHeadStartprogramdependsupon
active participation of parents and others in the
community.We have a great group of volunteers
whogiveoftheirknowledge,timeandtalents.

21. HCHRA 2013 Annual Report 19
Other Agency Highlights
• HCHRA held its first LIHEAP Awareness Day for seniors and citizens with
disabilities. The event was held at Metrocenter Mall and more than 250 seniors
or citizens with disabilities attended. Approximately 170 received LIHEAP
assistance for gas or electricity. Attendees received energy-efficient compact
fluorescent light bulbs via CITGO-Venezuela Energy Efficient Lighting
Program and had the opportunity to meet with representatives from City
of Jackson Senior Services, Social Security Administration, Hinds County
Sheriff’s Department, and utility companies. Free legal services and health
screenings were also provided.
• Hinds County Project Head Start center administrators and Children’s Services
staff are Classroom Assessment Scoring System (CLASS) reliable. CLASS is an
observational tool that further encourages kindergarten readiness by focusing
on boosting the effectiveness of teacher-child interaction. It also supports
teachers’ unique professional development needs, sets school-wide goals, and
shapes system-wide reform at the local, state, and national levels.
• HCHRA implemented an apartment complex outreach effort, which resulted in
an increase of approximately 125 seniors and low-income households receiving
either LIHEAP or CSBG assistance.
• HCHRA offered tax assistance to 600+ citizens, which yielded more than $1.5
million in tax refunds. Low to moderate income individuals and families were
allowed to retain 100% of their refunds, eliminating expensive charges from
tax preparers and leaving families with more money to address household
obligations, establish savings accounts, and become more self-sufficient.
• TheHCHRAFiscalDepartmenthasreceivedcleanauditsforthe18thconsecutive
year. While managing various programs with multiple funding sources, this
group of savvy professionals operates with the utmost integrity and industry
knowledge.
• HCHRA has SMART Board interactive whiteboards in all Head Start classrooms.
This innovative technology offers children a hands-on, interactive approach to
learning opportunities. SMART Boards have increased children’s technological
skills and have provided space that invites active collaboration within the
classroom.
• HCHRA renovated parking lots at several Head Start centers throughout the
school year. Construction was also completed on a new, 70-car parking lot,
which included a bus loop at one of the larger centers to create greater safety and
accessibility.
The vast array of community services and programs
HCHRA provides are made possible by public and private
donations, local, state, and federal grants and contracts.
Community assessments
tell us that complex
problems like poverty
are rarely, if ever, solved
with simple solutions. The
environmental, emotional,
physical, and social
characteristics of those
who live on low income
are (typically) shaped by
generational and societal
messages, expectations,
and conditions that
preserve the status quo and
suppress opportunities for
individual development and
achievement. Helping people
to overcome entrenched
poverty and move toward
self-sufficiency requires a
long-term and multi-faceted
case management strategy
that integrates agency and
community resources.

22. 20 HCHRA 2013 Annual Report
Revenue & Expenditures
Hinds County Human Resource Agency is a public non-profit organization that ful-
ly complies with all IRS requirements. This includes filing and providing for public
inspection the Form 990. For more detailed financial information, visit our website
at www.hchra.org.
n Federal 19,303,321
n In Kind 6,843,694
n Other Grants/Contracts 169,166
n Donations/Investments 127,205
n Local Government 90,000
n State 11,149
TOTAL $26,544,535
n Head Start 20,756,071
n LIHEAP 2,439,171
n Child & Adult Food
Program 1,426,439
n CSBG 908,766
n Rural Transportation 570,306
n Home Delivered Meals 159,601
n Other 100,983
n Congregate Meals 70,295
n RSVP 47,762
n Elderly Transportation 38,031
TOTAL $26,517,425
Revenue Expenditures
HCHRA operates at the
highest level of integrity
and fiscal responsibility.
Since 1996, HCHRA has
consistently received
a clean audit. For 18
consecutive years,
auditors have reviewed our
financial statements and
found our records to be
accurate, complete, and in
accordance with Generally
Accepted Accounting
Principles.
HCHRA strives to ensure
that its operations are
carried out in a highly
ethical, transparent and
trustworthy manner.

23. h e l p i n g f a m i l i e s ,
s t r e n g t h e n i n g
c o m m u n i t i e s

24. H I N D S C O U N T Y H U M A N R E S O U R C E A G E N C Y
258 Maddox Road | Post Office Box 22657 | Jackson, MS 39225-2657 | 601.923.3930 | www.hchra.org
h e l p i n g f a m i l i e s ,
s t r e n g t h e n i n g c o m m u n i t i e s