1. DAVID KELLEY JR.
Inverness Road ● Norwood, MA 02062 ● lewisbar09@yahoo.com ● 781.888.2884
RESTAURANT GENERAL MANAGER
Enterprising and award-winning Restaurant General Manager with 27 years of achievements in
operations management, business development, administrative management, inventory coordination
and staff development within restaurant industry. Outstanding leadership with keen business acumen,
and broad-based success for optimizing outcomes for high-volume $2M restaurant, by aligning
operational objectives with business goals and customer needs. Customer-focused leader with strong
organizational skills for managing multiple portfolios; streamlining processes for improvements, and
directing teams for high-quality performance and timely delivery across competitive landscapes.
Effective communicator for team leadership, and forging relationships for organizational advancement.
CORE COMPETENCIES
OperationsManagement
Sales & Marketing
InventoryManagement
Staff Development
Staff Management
Accounts Payable/Receivable
Food Safety & Sanitation
HR/Payroll Management
BusinessDevelopment
Customer Service
Contracts Negotiation
Vendor Management
~ TECHNICAL PROFICIENCY ~
MS Office (Word, Access, PowerPoint, Excel) ● T.I.P.S. Certified
PROFESSIONAL EXPERIENCE
General Manager | RESTAURANT & GRILLE INC. | Norwood, MA 1989 – Present
Supervise high-performing team through ongoing staff counseling and discipline as necessary
Manage accounts payable, accounts receivable, and payroll in accurate and timely manner
Administer regular updates for new pricing and daily food specials into computer system
Create exceptional ‘customer experience’ by forging positive relationships with guests
Meticulously prepare weekly payroll to synchronize with projected revenue for week
Ensure consistent delivery of hospitable and high-quality service by staff, in adherence to
established policies and business initiatives
Manage initiation and negotiation of vendor contracts, while maintaining updated records
Key Accomplishments:
Instrumental in bar success as number 1 ranking within Greater Norwood in local newspapers for
past 15 years, and as number 1 ranking as ‘Top-Rated Bar’ in Greater Boston South in 2016
Named ‘Small Business Of The Year’ in 2015 by Neponset Valley Chamber of Commerce, while
receiving salute by Massachusetts State House for donations to local sports and charities
Featured in ‘100 Things A Patriots Fan Must Do Before They Die’, and ‘Wicked Good Burgers’
Achieve highest quality and rating for food safety and hygiene from county health department,
by ensuring high levels of cleanliness, organization, storage, and sanitation of food and beverage
EDUCATION / TRAINING
Bachelor of Science in Accounting, (National Deans List), St. JOSEPH’S COLLEGE, N. Windham, ME
Courses in Hospitality & Restaurant Management, Ecornell, ServSafe