RWDG Webinar: Using Data Governance to Improve Data Understanding

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Copyright © 2018 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real World Data Governance
Using Data Governance
to Improve Data Understanding
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
June 21, 2018 – 11:00 a.m. PT / 2:00 p.m. ET

Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2018. All rights reserved.
THE COUCHBASE
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Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2018. All rights reserved. 5
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#RWDG @RSeiner
Real-World Data Governance
Introduction
• Real-World Data Governance – Monthly Webinar Series
July 18, 2018 – Improving Data Analytics with Data Governance
August 16, 2018 – The Non-Invasive Data Governance Framework
Third Thurs @ 2pm EST – Register at TDAN.com, KIKconsulting.com, DATAVERSITY.net
• Non-Invasive Data Governance Book
ISBN 9781935504856 / Technics Publishing / Amazon.com
• Speaking @ Dataversity Events
Data Architecture Summit – Chicago – October 8-11, 2018
• Online Learning Plan
Non-Invasive Data Governance - DATAVERSITY Training Center
Seven Online Courses with Evaluations
https://training.dataversity.net/learn/public/catalog/view/18
• The Data Administration Newsletter (TDAN.com)
Twice Monthly – Data Articles, Columns, Blogs and Features
Produced by DATAVERSITY – Subscribe for emails
• KIK Consulting & Educational Services
KIKConsulting.com
Home of Non-Invasive Data Governance™

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#RWDG @RSeiner
• In this webinar we will discuss:
– Metadata associated with improving the understanding of data
– Selecting the appropriate metadata to improve understanding
– Selecting processes to govern associated with improving data understanding
– How improved understanding leads to improvements in project ROI
– Measuring data understanding to demonstrate governance performance
Using Data Governance to Improve Data Understanding
Agenda for Today’s Webinar

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#RWDG @RSeiner
• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Protection of Sensitive Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Protection of Sensitive Data and Data-Related Resources.
Defining Data Governance

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#RWDG @RSeiner
• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
Defining Data Governance
• The goal is to be:
 Transparent.
 Supportive.
 Collaborative.

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#RWDG @RSeiner
• What is our single biggest asset when it comes to improving data understanding?
– Metadata
– Metadata
– Metadata
– … You get the idea.
One Word Answer

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#RWDG @RSeiner
• Metadata is
– Data about data.
– Data stored in IT tools that improves both the business and technical
understanding of data and data-related assets.
One Word Answer

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• Out of all the different kinds of metadata …
– How do we pick the “right” metadata?
– Which metadata will improve understanding the best?
– Which metadata will most likely be used by a greater number of people?
Metadata Associated w/ Improving the Understanding of Data

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• Lots of metadata to choose from:
– Database Metadata
– Data Model Metadata
– Data Movement Metadata
– Business Rule Metadata
– Data Stewardship Metadata
– Application Component Metadata
– Data Access / Reporting Metadata
– Rationalization Metadata
– Data Quality Metadata
– Computer Operations Metadata
From ‘Questions Metadata Can Answer” – Robert S. Seiner – June 2018 TDAN.com

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• Lots of metadata to choose from:
– Database Metadata – about physical database design
– Data Model Metadata – about the logical design of the data
– Data Movement Metadata – where the data comes from and ETL logic
– Business Rule Metadata – instruction for how data must be handled
– Data Stewardship Metadata – information about accountability & ownership
– Application Component Metadata – how data is manipulated through systems
– Data Access / Reporting Metadata – who, what, why, when and how of reports
– Rationalization Metadata – mapping of data to other data
– Data Quality Metadata – standards, values, accuracy, confidence …
– Computer Operations Metadata – backup, recovery, access …
From ‘Questions Metadata Can Answer” – Robert S. Seiner – June 2018 TDAN.com

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• Look for metadata in tools / software that will improve data understanding
– Data Modeling Tools
– Data Movement Tools
– Metadata Repositories
– Business Intelligence Tools
– Master Data Tools
– Reporting & Analytic Tools
– Spreadsheets
– Catalogs / Glossaries / Dictionaries

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• Look for metadata in templates / artifacts that will improve data understanding
– Spreadsheets – Definitions, Mappings, Requirements …
– Common Data Matrix (Data Accountability Inventories)
– Governance Activity (RACI) Diagrams
– Questionnaires / Surveys

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• Answer these questions …
– What metadata is associated with improving data understanding?
– Why is metadata about Data Definition important?
– Why is metadata about Data Production important?
– Why is metadata about Data Usage important?

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• Factors in determining the best metadata to improve understanding
– What metadata do you think will improve people’s understanding of data?
– What metadata is available and where is the metadata located?
– What is the condition (quality) of the metadata that is available?
– Who is responsible for the quality of the metadata?
– What will it take to get the metadata into people’s hands?
– What will it take to get people to use metadata as part of their job?
Factors Associated with Selecting Metadata
Don’t be afraid of asking people what information
would improve their understanding of the data.

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• What metadata do you think will improve people’s understanding of data?
– What questions are stakeholders asking about the data?
– What information would lead to higher confidence in the data?
– What information would lead to efficient and effective use of data?
• What metadata do they think will improve people’s understanding of data?
– Go into meetings with a plan / list
– List metadata types that are available and the condition of that metadata
– Judge the value vs effort of providing that metadata
– Ask the question “in an ideal world … what information about the data …”

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• What metadata is available and where is the metadata located?
– Database metadata – database catalog
– Data modeling metadata – data modeling tools
– Reporting metadata – reporting & analytics software
– Information Security metadata – access and privilege tools
– Data access metadata – access and privilege tools
– Data mapping and movement metadata – ETL tools, coded data movement
– Data dictionaries and business glossaries – catalogs of data assets

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• What is the condition (quality) of the metadata that is available?
– Dimensions of data quality apply here
• Accessible
• Accurate
• Complete
• Consistent
• Relevant
• Timely
• Unique
• Owned
The condition of the metadata will dictate
the effort required
to make the metadata useful to the business community.

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#RWDG @RSeiner
• Who is responsible for the quality of the metadata?
– Author / originator of the metadata (metadata definer)
– Custodian of the metadata (metadata producer)
– Stakeholder of the metadata (metadata user)
• Is there formal process associated with the metadata?
– Ownership of the metadata
– Governance and change management of the metadata
– To provide access to the metadata

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#RWDG @RSeiner
• What will it take to get the metadata into people’s hands?
– Push technologies / approach
– Pull technologies / approach
– Consider effort to extract metadata from its source
– Effort to transform metadata to something meaningful
– Effort to move metadata from its source to the stakeholder
– Post metadata on the Data Governance internal site

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• What will it take to get people to use metadata as part of their job?
– Build metadata definition, production and usage into processes
– Make the metadata easy to access and use
– Make the metadata valuable to the stakeholders
– Communicate the availability of metadata to the stakeholders
– Teach the stakeholders how to access and use the metadata

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#RWDG @RSeiner
• Processes Associated with …
– Data Definition
– Data Production
– Data Usage
• Not “Data Governance Processes”
Rather … Governed Data Processes
Selecting Processes to Govern

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#RWDG @RSeiner
• Data Definition Processes Associated with Improving Data Understanding
– Data Modeling Processes
– Data Requirement Processes
– Business Glossary Processes
– Data Dictionary Processes
– Data Rationalization Processes
– Data Issue Resolution Processes
• Include the following in each process …
– Involve the “right” people at the “right” time for the “right” reason …
– Provide standards for what must be included in governed definitions
– Assuring quality data definition – Not cheeseburger definitions

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#RWDG @RSeiner
• Data Production Processes Associated with Improving Data Understanding
– Processes to educate data production stewards on …
• How the data must be produced
• How the data will be used
• The impact of data production
• The time that is spent correcting data errors
• The relationship between quality production and (in)correct decisions
– Validate data production through process (and use of technology)
• Does the data production meet the standards and requirements
• Data certification as data is entering the lifecycle
• Includes data that is produced outside the organization
• Partners must provide understanding of the data they produce

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• Data Usage Processes Associated with Improving Data Understanding
– Processes to educate users that data understanding assets are available
– Processes that assure that data sensitivity is communicated effectively
– Processes to assure that that stakeholders are accessing/using the metadata
– Processes to put the metadata in the stakeholders hands
– Processes to keep the metadata up to date (change management)
• Governing these Processes
– Will assure quality data use
– Will assure quality data protection
– Will assure successful data integration
– Will assure quality data reporting and use of the reports

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• Improvements in ROI associated with Value from Project Related Data
– Thorough data requirements are gathered and recorded
– Engaged stakeholders throughout data lifecycle
– Improved validation and certification of data quality
– Improved standardization and consistency in data and understanding
– Increased use of the data due to improved understanding
– Better use of data due to improved understanding
Improved Understanding Leads to Improvements in Project ROI

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• Improvements in ROI associated with Project Management
– Time to deliver successful projects
– Governed data processes
– Achievement of milestones
– Results in …
• Ontime delivery
• Maximized resource usage
• Reduced rework
• Improved customer experience
Improved Understanding Leads to Improvements in Project ROI

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• Is it possible to measure data understanding?
– “No” – or at the least, it is very difficult
• People have to want to understand the data to utilize resources
• People can only express the trouble they have understanding the data
• People are unwilling to quantify their understanding of the data
Measuring Data Understanding

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#RWDG @RSeiner
• Is it possible to measure data understanding?
– “Yes” – benchmarks will be required so “begin with the end in mind”
• Time spent learning the data / metadata
• Time spent massaging the data / metadata
• Time spent locating the data / metadata
• Percentage of the data with detailed understanding - metadata
• Volume of metadata that is available to improve data understanding
• Stakeholder satisfaction –
– How well they know the data
– How the metadata has impacted stakeholder understanding
– Impact on stakeholder productivity

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• Other measures of data understanding …
– Percentage of key data resources with detailed understanding provided
• Overall percentage of data that is documented
• Percentage of personal databases and spreadsheets that are documented
• Key Performance Indicator (KPI) data that is documented
• Mission critical data assets

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• Other measures of data understanding …
– Percentage of each data resource with detailed understanding provided
• Data Warehouse
• Data Lake
• Information Systems / Key Applications
• Insights & Analytic Data
• Dashboards / Reports

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#RWDG @RSeiner
• In this webinar we discussed:
– Metadata associated with improving the understanding of data
– Factors associated with selecting metadata
– Selecting processes to govern associated with improving data understanding
– How improved understanding leads to improvements in project ROI
– Measuring data understanding to demonstrate governance performance
Today’s Webinar

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643,
rseiner@tdan.com
@RSeiner @TDAN_com
Contact Information

RWDG Webinar: Using Data Governance to Improve Data Understanding

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