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Coaching Infographic v7 (1)
1.
Your Secret Game
Plan for Developing a Team of Superstars Coaching Employees Reviews of Coaching:25 Happy, repeat customers are the most powerful endorsement of coaching’s benefits. Coaching Leads to a More Positive Employee Experience:24 Happier employees lead to higher retention rates, better morale, and increases in productivity. Coaching Also Fosters Team-wide Growth:21 70% also enjoyed increased work performance, relationships, and communication skills; 80% reported more self-confidence.23 77% of executives also reported better relationships with immediate superiors.20 Benefits of Coaching to Organizations Include: These results are why 51% of companies have made coaching “crucial to their strategy.”11 Coaches Need to Show an Ability to:5 Coaching improves hard skills like job-specific performance and soft skills like working with others. See how coaching benefits employees and companies: 5 Must-Have Traits for Coaches4 Coaching helps employees unlock their potential, but the concept still remains a mystery to companies. Anyone can be coached: new hires can learn the keys to success, struggling employees can be course-corrected, and top performers can be trained for more senior roles. Coaching can be a company-wide initiative, so learn how tapping into it creates a higher performing team and a stronger bottom line! What is Coaching? 6 Types of Coaches3 Experts provide advanced knowledge Trainers improve job performance Evangelists spread messages Coaches ask questions for employees’ own self-discovery Mentors shoot for long-term growth Motivators help identify goals Pair employees with the coaching style that’s the best fit for their goals. Coaches should explain their strategy before engaging with employees. Clear about the process Seeks out different viewpoints Emphasizes real change Proven history of success Defines confidentiality Think coaching might help your team? You’re not alone – 60% of coaches are expanding their client base. Before you start a coaching initiative, here’s what to look for: Coaching develops employees’ skills, boosts performance, and proactively corrects issues and challenges1 Listen actively Reinforce positive behaviors Ask open-ended questions 61% Better Business Management6 48% Greater Organizational Strength7 39% Increase in Customer Service8 34% Reduction in Customer Complaints9 22% Strong Bottom Line Profits10 32% Higher Executive Retention Rate MANAGEMENT STRENGTH SERVICE RETENTION PROFITS of execs found better relationships with direct reports healthier relationships with direct supervisors increase in teamwork higher job satisfaction fewer conflicts stronger commitment to the company stronger client relationships reported an increase in their productivity 77% 71% 67% 61% 52% 44% 37% 53% felt more motivated 43% 50% 43% worked better with the team improved their performance 80% 72% 67% reported higher self confidence found better communication skills improved work/ life balance 99% are “somewhat” or “very satisfied” with the experience 96% would repeat the process 86% of companies feel they recouped their investment Cornerstone OnDemand is a leader in cloud-based applications for talent management. Our solutions help organizations recruit, train, manage and connect their employees, empowering their people and increasing workforce productivity. To learn more, visit csod.com/growth-editioncsod.com/growth-edition SOURCES © 2015 Cornerstone OnDemand, Inc. All Rights Reserved. Coaching is a game plan for building a great team. Match employees with a coach whose style can best guide them to success. Benefits range from increased productivity to healthier work relationships and a stronger bottom line. So open the coaching playbook and transform your company today! Coaching Transforms Executives’ Contributions:12
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