1. Danetia Janai Hardin
Cell: (313)926-1821
Danijai0921@gmail.com
OBJECTIVE: Fast and dedicatedlearner,withstrongorganizational skillslooking to obtain a position in a
growingcompanythat allowsforgrowthinthe fieldwhilealsoutilizingexperience in various aspects of
the workforce.
Education: 8/2001-6/2005: Martin Luther King Jr. Senior High School
High school diploma w/
International studies endorsements
9/2009-12/2010: Baker College of Clinton Twp.:
Early Childhood Education Program
4/2011-1/2012: Dorsey School of Culinary arts
Employment:3/2015- Present:800 Zero Debt
Position: Intake Specialist
Duties: attain required metrics for potential
customers, educate callers on debt mediation, qualify
potential customers for programs
9/2014-1/2015: Silver Shores Banquet Hall
Position: Reset
Duties: Set up for events, as well as the cleanup and
breakdown after each event.
4/2013-3/2014: Aditya Birla Minacs/ OnStar
Position: Csr
Duties: Handling inbound and outbound calls,
Assisting with navigation, sales

2. 8/2011-8/2012: Accurate Answering Service
Position: Operator
Duties: Customer service, answering and dispatching
Calls for over one hundred companies, monitoring
Burglar alarms
8/2010-12/2011: Underground Station
Position: Sales associate
Duties:Cash handling,sales,customerservice,
Answeringcalls,slightjanitorialwork,stockan
Inventory
Volunteerwork: RiverviewHospital 2001-2003, BlightBuster’s2002
Skillsand Qualifications:Typing38 wpm, 14 yearsof customerservice andcashhandlingexperience,
Detail oriented,Teamplayer,Responsible,efficient,andflexible
References: DerrickSmith;Supervisor@800 Zero Debt;313-683-3700
MalissaShepherd;ShiftLeader@Starbucks;313-320-3254
Shavonti Grant-Rollins;PharmacyTechnician@Walgreens;313-549-8113