1.
Marie Knight
Community Services Director
City of Orange
Which Came First, the Leader or
the Manager?
1. Please sign in with your Agency Name and the number of people attending
the webinar from your agency today.
2. Type the names of those wanting CEUs for this webinar with CEU after their
name. (Jodi Rudick, CEU)
3. Have you downloaded and printed a copy of your handouts?

2.
Leader vs. Manager
Discuss and
Share in your chat box (3 minutes)
Are they the same?
What makes them different?
Can you be both?

3.
What are you?
Let’s take a little Test to find out…

4.
Are You Mostly
“A”?
You are a Manager
*Concerned with ensuring the goals of the
organization are met.
*Have the position in the organization that
gives you the authority to accomplish
objectives through others.
*Are an excellent enforcer of established
rules, while leaders forge new frontiers.

5.
Are You Mostly
“B”?
You are a Leader
*Set corporate culture and establish an environment
where people can meet organizational goals.
*Concerned about motivating others.
*Set corporate direction and layout plans for meeting
or exceeding last year’s goals.
*Leaders build from the past while the trailblazer is
creating from the possibilities.

6.
Are You Mostly
“C”?
You are a Trailblazer
*Trailblazers set expectations based on the future and not the
past, on opportunities and not limitations.
*Paraphrasing the words of Robert Kennedy, there are those
who look at things the way they are and ask why, while
trailblazers dream of things that never were and ask why not?
*Trailblazers have the power to transform others, organizations
and society. They create positive legacies for future generations.

7.
Discuss and Share
in your chat box (2 minutes)
Which do you
want to be?
Why?

8.
What Do They Mean?
Leadership
The ability of an
individual to influence,
motivate, and enable
others to contribute
toward the
effectiveness and
success of the
organizations of which
they are members.
Management
Directing and controlling
a group of one or more
people or entities for
the purpose of
coordinating and
harmonizing that group
towards accomplishing
a goal.

9.
Leadership is
doing the right
things;
management is
doing things
right. - Peter Drucker

10.
Inbred Management
• People cling to old ways when confronted by a new
situation.
• They fail to define new goals with meaning and
challenge.
• Behavior is rooted in tradition rather than need.
• Institutionalized contentment: activity is secure and
stable, not venturesome.
• Old "wisdom" is passed on to new people with
antiquated approaches and methods.
• Low tolerance for criticism acts to stifle independent
thinking.

11.
Leader vs. Manager – Nine Truths
1.
2.
3.
4.
The manager administers; the leader innovates
The manager maintains; the leader develops
The manager accepts reality; the leader investigates
The manager focuses on systems and structure; the
leader focuses on people
5. The manager relies on control;
the leader inspires trust

12.
L vs M
Leader vs. Manager (continued)
6. The manager has a short-range view; the leader
has a long range perspective
7. The manager asks how and when; the leader asks
why and why not?
8. The manager has his or her eye always on the
bottom line; the leader has his or her eye on the
horizon
9. The manager accepts the status quo; the leader
challenges it.

13.
Yes or No
I think more about immediate
results than I do about mentoring
others.
Yes =
No =

14.
Yes or No
I think more about immediate
results than I do about mentoring
others.
Yes = Manager
No = Leader

15.
Yes or No
People will be motivated if you
pay them enough.
Yes =
No =

16.
Yes or No
People will be motivated if you
pay them enough.
Yes = Manager
No = Leader

17.
Yes or No
It’s nice to know about people’s
long-term goals, but not necessary
to get the job done.
Yes =
No =

18.
Yes or No
It’s nice to know about people’s
long-term goals, but not necessary
to get the job done.
Yes = Manager
No = Leader

19.
Yes or No
If you have a consistent recognition
system that rewards everyone in
the same way, then that is enough.
Yes =
No =

20.
Yes or No
If you have a consistent recognition
system that rewards everyone in
the same way, then that is enough.
Yes = Manager
No = Leader

21.
Yes or No
The best way to build a team is to
set a group goal that is highly
challenging, maybe even “crazy.”
Yes =
No =

22.
Yes or No
The best way to build a team is to
set a group goal that is highly
challenging, maybe even “crazy.”
Yes = Leader
No = Manager

23.
Yes or No
My greatest pleasure in my job
comes from making the work
process more effective.
Yes =
No =

24.
Yes or No
My greatest pleasure in my job
comes from making the work
process more effective.
Yes = Manager
No = Leader

25.
Yes or No
I spend more of my time and
attention on my weaker
performers than I do on my top
performers, who basically take care
of themselves.
Yes =
No =

26.
Yes or No
I spend more of my time and
attention on my weaker
performers than I do on my top
performers, who basically take care
of themselves.
Yes = Manager
No = Leader

27.
Yes or No
It’s better not to know anything
about the personal lives and
interests of the people who report
to me.
Yes =
No =

28.
Yes or No
It’s better not to know anything
about the personal lives and
interests of the people who report
to me.
Yes = Manager
No = Leader

29.
Yes or No
Sometimes, it’s almost as if I’m a
“collector of people” because I’m
always recruiting and getting to
know new people.
Yes =
No =

30.
Yes or No
Sometimes, it’s almost as if I’m a
“collector of people” because I’m
always recruiting and getting to
know new people.
Yes = Leader
No = Manager

31.
Yes or No
I like to surround myself with
people who are better at what
they do than I am.
Yes =
No =

32.
Yes or No
I like to surround myself with
people who are better at what
they do than I am.
Yes = Leader
No = Manager

33.
Yes or No
It’s my job to know everything
that goes on in my area.
Yes =
No =

34.
Yes or No
It’s my job to know everything
that goes on in my area.
Yes = Manager
No = Leader

35.
Yes or No
I pay close attention to how and
where I spend my time, because
the priorities I put into action
are the ones that other people
will observe and follow.
Yes =
No =

36.
Yes or No
I pay close attention to how and
where I spend my time, because
the priorities I put into action
are the ones that other people
will observe and follow.
Yes = Leader
No = Manager

37.
Yes or No
I’ve worked hard to get along
with or understand people who
are very different from me.
Yes =
No =

38.
Yes or No
I’ve worked hard to get along
with or understand people who
are very different from me.
Yes = Leader
No = Manager

39.
Traits of Leadership Discuss and Share
in your Chat Box (2 minutes)
What are they?
What do you admire about
leaders you know?

40.
Six Leadership Traits:
The Joseph Factors
• Audacity
• Capacity
• Loyalty
• Likeability
• Reliability
• Integrity

41.
• Audacity: The courage to think BIG, show
initiative, and take Risks for a dream while
facing the possibility of failure.
• Now What?
• What is your work dream – where do you need
to take a risk?
Answer on page 9 of your handout
41

42.
• Likeability: Possessing the ATTRACTIVE attitude
and relational SKILLS that cause others to want
to work for you.
• Now What?
• What relational skill do you need to work on?
Answer on page 9 of your handout
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43.
• Capacity: Your potential for growth. The
DESIRE to keep learning so you can increase in
competence and handle greater responsibility.
• Now What?
• What competence do you need to work on?
Answer on page 9 of your handout
43

44.
• Reliability: Earning the trust of others by always
keeping my PROMISES and fulfilling my
RESPONSIBILITIES, even if it requires sacrifice.
• Now What?
• What promise do you have trouble keeping –
what do you have to sacrifice to keep it?
Answer on page 9 of your handout
44

45.
. Loyalty: Being faithful to my BOSS AND TEAM
when difficulty tests my commitment.
• Now What?
• Where does your loyalty need to be stronger?
• What do you need to do differently?
Answer on page 9 of your handout
45

46.
• Integrity: Practicing IN SECRET the values and
beliefs I claim to hold IN PUBLIC and not
compartmentalizing my life.
• Now What?
• What values do I need to practice in secret?
Answer on page 9 of your handout
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47.
"Success comes from good
decisions. Good decisions come from
experience. Experience comes
from bad decisions."

48.
"Success comes from good
decisions. Good decisions come from
experience. Experience comes
from bad decisions."
LEARN
FROM YOUR
MISTAKES

49.
"Do what has to be done. Do
it when it has to be done. Do
it as well as you can. Do it this
way all of the time."

50.
"Do what has to be done. Do
it when it has to be done. Do
it as well as you can. Do it this
way all of the time."
LEAD BY
EXAMPLE

51.
"No one cares how much
you know until they know
how much you
care
."

52.
"No one cares how much
you know until they know
how much you
PUT OTHERS FIRST
care
."

53.
shot
"Don't ever take a
you aren't confident you
are going to make."

54.
shot
"Don't ever take a
you aren't confident you
are going to make."
HAVE
CONFIDENCE

55.
"It is a funny thing about
life; if you refuse to accept
best,
anything but the
you often get it."

56.
"It is a funny thing about
life; if you refuse to accept
best,
anything but the
you often get it."
SET A HIGH
STANDARD

57.
"You must stand
for
something, or you'll
fall for everything."

58.
"You must stand
for
something, or you'll
fall for everything."
HAVE A
VISION

59.
”You Can’t Burn Out
if You Were Never
on Fire"

60.
”You Can’t Burn Out
if You Were Never
on Fire"
HAVE
PASSION

61.
To Lead or Not To Lead
Information Sources:
• Dr. Lisa Williams, author of “Leading Beyond Excellence: Discover
How to Achieve Leadership Significance and Your Personal Dreams
with 7 Practical and Spiritual Steps”
• Are You A Leader? Part I: The Leadership Self Test
by A. J. Schuler, Psy. D.
• 5 Steps to Being a Great Leader, By Alan Stein, CCS, CSCS,
StrongerTeam.com
• Lessons From the Top: The Search for America's Best Business
Leaders, Howard Schultz, the CEO of Starbucks
• "Learning to Lead” by Warren Bennis and Joan Goldsmith
• Rick Warren, Saddleback Church: Standing Out At Work

62.
Got Questions?
Please type in the chat box…
Or press *7 on your phone to
unmute and talk to Marie.
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63.
Feedback please…
What did you get out
of this webinar?
What will you do as a
result of attending?
Marie Knight, City of Orange
714-744-7277  mknight@cityoforange.org
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64.
Next Month’s Webinar
Make and Take –
Social Media Strategies that Work
• Andre Pichly, City of West Sacramento
• andrep@cityofwestsacramento.org
• Whether your agency has staked its claim on
social media sites or is still debating the merits
of social media marketing, Andre Pichly will
help you navigate this ever-changing universe.
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