Explore the latest workforce management trends and challenges for 2020 in this first look at our survey results.

1. 2020 STATE OF
WORKFORCE MANAGEMENT:
A First Look At New Industry Insights
877.386.1355 | WWW.DATIS.COM | INFO@DATIS.COM

2. ABOUT THE SPEAKER
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
PRESIDENT AND CEO
Erik Marsh
As President & CEO at DATIS, Erik's focus is on
delivering value, productivity, and efficiencies
for Health and Human Services organizations
through a fully unified HR and Payroll platform.
With over 25 years of experience in Finance
and Technology, Erik combines this knowledge
to help organizations better manage their
workforce and achieve their mission.

3. SESSION OVERVIEW
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
Introduce the 2020 State of Workforce Management Survey1
2
3
4
Identify the top workforce management priorities that
HHS executives are prioritizing in 2020
• Improving recruiting and retention
• Ensuring financial sustainability
• Increasing operational efficiency
Explore some key results and insights from the survey
Q&A

4. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
JOB FUNCTION
52%
18%
6%
10%
6%
5%
3%
CEO
(President/Executive Director)
HR Executive
(CHRO, VP of HR, HR Director, etc.)
Operations Executive
(COO, CAO, VP of Ops/Admin, Ops/Admin Director, etc.)
Finance Executive
(CFO, VP of Finance, Finance Director, etc.)
Other
(Write In)
Other Executive
(Compliance, Quality, Clinical, etc.)
IT Executive
(CIO, VP of IT, IT Director, etc.)
EXECUTIVE PARTICIPATION

5. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
4.9%
8.3%
12.3%
12.7%
14.7%
20.1%
20.1%
21.6%
32.4%
43.1%
49.5%
77.5%
0 10 20 30 40 50 60 70 80
Hospice
Acute Care
Long-Term Care
Senior Care
Primary Care
Other - Write In (Required)
Autism Spectrum Disorder
Education
Intellectual and Developmental Disorders (IDD)
Child and Family
Substance Use Disorders/Rehabilitation
Mental/Behavioral Health
ORGANIZATION INFORMATION SERVICES PROVIDED

6. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
ORGANIZATION INFORMATION
84%
9%
6%
Nonprofit
For Profit
Government
Agency
Other - 1%
35%
22%
11%
16%
16%
201-350
<200
351-500
501-750
>750
TYPE SIZE
TYPE & SIZE

7. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
IMPORTANCE & PREPAREDNESS
80.8%
75.9%
79.7%
72.3%
44.6%
48.6%
43.2%
52.0%
0
10
20
30
40
50
60
70
80
90
PEOPLE TEAMS ORGANIZATION INDUSTRY
Importance Preparedness
PEOPLE INITIATIVES

8. 2020 WORKFORCE
MANAGEMENT PRIORITIES
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
11.3%
13.2%
15.2%
16.2%
17.6%
20.1%
32.8%
46.1%
55.9%
71.6%
0 10 20 30 40 50 60 70
Diversity & Inclusion
Workforce Analytics & Reporting
Learning & Development
Compliance
Adapting to New Industry Standards
Resource Allocation & Budgeting
Performance Management
Operational Efficiency
Ensuring Financial Sustainability
Recruiting & Retention
ALL PRIORITIES

9. 2020 WORKFORCE
MANAGEMENT PRIORITIES
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
1Recruiting &
Retention
72% 2 Financial
Sustainability
56% 3Operational
Efficiency
46%
TOP 3 PRIORITIES

10. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
IMPROVING RECRUITING & RETENTION
say they provide a
positive candidate
experience
have an established
recruiting strategy
in place
have a streamlined
onboarding process in
place that automates
administrative tasks
make an active
effort to retain
top talent
62%
52%
46%
65%

11. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
ENSURING FINANCIAL SUSTAINABILITY
58%
able to measure and
report on the
financial efficiency
of specific programs,
departments, etc.
57%
able to maximize
resources to
operate in a
financially efficient
manner
56%
able to identify
current and future
financial needs to
maintain continuity
of service
52%
have the finances
available to
continue operations
in the future

12. INCREASING OPERATIONAL EFFICIENCY
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
59%
have clearly defined
processes and
workflows in place
52%
are able to use digital
tools to automate
workflows and
processes
51%
believe their workflows
and processes help
improve efficiencies at
their organization
46%
would like to
improve their
workflows but are
unsure how to do so

13. 2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS
THEMES AND TRENDS THROUGHOUT THE SURVEY
PRIMARY CHALLENGES • Funding to invest in these investments
• Metrics to measure progress and outcomes
PROGRESS TOWARD
INITIATIVES
• Plenty of room for improvement
• Work in progress
EACH INITIATIVE AFFECTS
THE OTHERS
• Making progress towards any single initiative
can help improve other initiatives
• Each initiative contributes to workforce
management as a whole

14. CONCLUSION
• Top three workforce initiatives are
recruiting and retention, financial
sustainability, and operational efficiency
• Metrics are increasingly important for
achieving workforce management goals
• View more results in the full 2020 State of
Workforce Management Survey Report
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS

15. QUESTIONS?
Let’s Talk!
info@datis.com
877.386.1355
2020 STATE OF WORKFORCE MANAGEMENT: A FIRST LOOK AT NEW INDUSTRY INSIGHTS

16. Thank You For Joining Us
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