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  1. 1. 182-25 Wexford Terrace apt 206 Queens, NY 11432 (718) 790-7063 Curtis.bourne03@gmail.com MULTI- DIMENSIONAL HEALTHCARE ADMINISTRATOR SPECIALIST EDUCATION MA | CURRENTLY PURSUING | BROOKLYN COLLEGE BS | 2007 | ST. JOHNS UNIVERSITY Major: Health Service Administration QUALIFICATIONS SUMMARY Proven by Directors and Supervisors to lead/manage fast paced office operations. Strong communication and organizational skills mixed with the ability to conduct multiple business affairs. A plethora of any administrative skills that translate to any administrative settings while maintaining productivity and even higher levels of efficiency. Understanding of patient needs by being attentive to precise detail which results in high levels of patient satisfaction and positive feedback to my supervisors. RELEVANT PROFESSIONAL EXPERIENCES Flushing Hospital Medical Center June 2009-present Health Information Management Clerk o Communicating with physicians and their staff to ensure they receive the proper information of the client. o Aide incoming patients in receiving their records as well as consoling them when requesting records for their deceased family members. o Upholding HIPAA rules and regulations when dispensing information to incoming patients. o Mailing multiple requests of patient information from agencies, law firms, physician offices, and court ordered subpoena. o Obtaining vital medical record information from all departments and providing them to Disability Claims Specialists and Department of Health reviewers. Brookdale Hospital Medical Center October 2008- April 2009  Intake Coordinator/ Patient Service Associate o Screening phone calls for appointments with social workers. o Obtaining referrals/discharge paperwork and insurance information for outpatient visits. o Registering patients for outpatient service. SKILLS EPIC, EZ Access, Omni-pro, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Windows Vista, Windows 98, and Windows XP, PATCOM, AS400. Documentation/ Record Keeping Confidential Correspondence Patient Services Office Management Team Leader Innovative Problem Solver Works multiple functions EXPERTISE CURTIS BOURNE