Rich client and Citrix applications are used widely in the enterprise environments, however one of the biggest blind spots of enterprises when it comes to providing visibility of any application, seems to be the delivery of services via citrix

1. CITRIX PERFORMANCE
MANAGEMENT
WEBINAR SERIES
March / April 2017

2. 3 Citrix Monitoring Events:
WEBINAR 1:
"How to Avoid the Citrix Blame Game"
28th March 2017 @ 2pm GMT
Presented by Extrahop Networks
WEBINAR 2:
"3 Keys to Becoming a Citrix Performance Hero"
4th April 2017 @ 2pm GMT
Presented by eg Innovations
WEBINAR 3:
”Unify Citrix User Experience with Back-end Application Performance Data"
11th April 2017 @ 2pm GMT
Presented by Correlsense.

3. KedronUK
Infrastructure Applications Business Services
Discover Measure Visualise

4. See Everything
Any Application Any Device Vendor

5. 2016 Survey
• Over 50% recognised Citrix as their most critical
business application.
• 90% of respondents are not fully satisfied with the way
they are managing their Citrix infrastructure.
• 76% spend more than two days per week on
troubleshooting.
Source: egInnovations Citrix Performance Management Survey 2016

6. Technology Partners

8. Overview
• Rich client and Citrix applications are used widely in the enterprise
environments
• This sometimes creates performance problems:
– Where is the problem - DataCenter? Citrix End User?
– What is the problem?
– Who is impacted?
– When does the problem occur?
• This presentation outlines the APM SharePath solution of
Monitoring XenApp Rich Client applications.

9. XenApp Rich Client Monitoring by SharePath
• Many of Citrix XenApp applications are Desktop Rich Client, which can interact with
backend services such as databases, application servers, web services and so forth.
Proprietary and Confidential
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Purchase Order
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Account Balance
Ken
Credit Account

10. XenApp Rich Client Monitoring by SharePath
• SharePath provides a full Data Center trace of User
Transactions from the click in the Rich Client to the last call
on the DB.

11. XenApp Rich Client Monitoring by SharePath
• SharePath captures the user click within the windows application,
including window name, button/label name.
• Captures all outgoing calls from that User Click to the backend
services
• Complete Data Center end-to-end single user transaction trace:
Window name
Outgoing calls from the
desktop app to the backend
services

12. Latency measurement of Citrix sessions
from terminal to XenApp server
• Correlsense is introducing a new Citrix XenApp Collector, with a sole purpose
of measuring the latency between XenApp Terminal and actual XenApp
Server
• SharePath is the first APM product to provide full analysis of User latency
starting already from the actual User click within the terminal view itself

13. Latency measurement of Citrix sessions
from terminal to XenApp server
• Available today as Technology Preview and part of the next
upcoming release of SharePath v5

14. Application Topology
SharePath automatically determines
the topology in real time
Rich Client on
XenApp
Server
Next Tier in Data
Center

15. Transactions View
Users’ clicks
(Window name, Button/Label name )

16. Problem Isolations

17. Each Individual Request
SharePath captures each individual
User Click. The user name is
automatically captured

18. Transaction Instance Tree

19. Location Breakdown

20. Datacenter Intelligence
SharePath’s analysis capabilities.
Here we can see database usage time by
the different Rich Client screens

21. Latency measurement of Citrix sessions
from terminal to XenApp server
• Correlsense is introducing a new Citrix XenApp Collector, with a sole purpose of
measuring the latency between XenApp Terminal and actual XenApp Server
• Ready as Technology Preview
• Screen under Development

22. Citrix Users Dashboard for Application
Users by network volume and ICA latency performance
User session ICA latency and
network performance
Filter users by server or
program.

23. Citrix Servers Dashboard for Application
Servers by network volume and ICA latency performance
Server ICA latency and
network performance
Filter by name

24. Citrix User Performance Trends
User/Session details

25. Server Performance Trends
Server details

26. Thank You – Any Questions?
Proprietary and Confidentia

27. Further Resources
• Book a Free Consultation: www.kedronuk.com/consult
• Citrix Monitoring Blog: www.kedronuk.com/citrix
• Contact Sales: sales@kedronuk.com
• Websites: www.kedronuk.com
www.correlsense.com