This document discusses enterprise application performance monitoring (APM). It describes how APM can measure real user experience across endpoints, track individual transactions across systems, and isolate sporadic problems. The goal is to provide alerts, analytics dashboards and reports to various teams to help address performance issues.

1. ETS TO SEEING EVERYTHING
Lanir Shacham CEO & Founder

2. 2013© correlsense
A NEED FOR ENTERPRISE APM
No bugs
in the code
Database is
fineWeb server
is up
Now
what?
“Errors”
“It’s slow!”
Customers Operations
Data Center
It’s not the
network
Business
What is
going on ?
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ENTERPRISE APM
3
Measure
32
54
Track Isolate
ReportServe
1
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1
Measure real user experience
at every endpoint
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1
Measure real user experience
at every endpoint
5
APM
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1
Measure real user experience
at every endpoint
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1
Measure real user experience
at every endpoint
7
Enterpris
e
APM
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1
Measure real user experience
at every endpoint
8
Enterpris
e
APM
APM
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Track individual transactions
and maintain the
business/user context across
all hops
9
2
John
Purchase
Order
Ed
Account
Balance
Ken
Credit
Account
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Track individual transactions
and maintain the
business/user context across
all hops
10
2
John
Purchase Order
‫ש‬
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Track individual transactions
and maintain the
business/user context across
all hops
11
2
John
Purchase Order
‫ש‬
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Track individual transactions
and maintain the
business/user context across
all hops
12
2
John
Purchase Order
‫ש‬
Ed
Account Balance
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Track individual transactions
and maintain the
business/user context across
all hops
13
2
John
Purchase Order
‫ש‬
Ed
Account Balance
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Track individual transactions
and maintain the
business/user context across
all hops
14
2
John
Purchase Order
‫ש‬
Ed
Account Balance
Ken
Credit Account
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Track individual transactions
and maintain the
business/user context across
all hops
15
2
John
Purchase Order
‫ש‬
Ed
Account Balance
Ken
Credit Account
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Track individual transactions
and maintain the
business/user context across
all hops
16
2
John
Purchase Order
‫ש‬
Ed
Account Balance
Ken
Credit Account
APM
APM
APMAPM
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Track individual transactions
and maintain the
business/user context across
all hops
17
2
John
Purchase Order
Ed
Account Balance
Ken
Credit Account
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
Enterpris
e
APM
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Isolate sporadic problems
18
3
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Isolate sporadic problems
19
3
Geographical areas
that get poor
service compared to
others
Specific times
of day that the
application is
failing
Function calls
within the code
that fail
or slow
And More…

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Isolate sporadic problems
20
3
Geographical areas
that get poor
service compared to
others
Specific times
of day that the
application is
failing
Function calls
within the code
that fail
or slow
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Serve multiple teams within
the organization
21
4
Infrastructu
re
App Support
Capacity
Network
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Alerts, analytics dashboards
and reports
22
5
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The Company
23
Company HQ: Aba Even 8, Hertzlia Pituach, 46733 Israel Tel: 972 (0)9 956 9456
Regional: 100 Park Avenue, Suite 1600 New York, NY 10017 Tel: +1 866 682 9813 Fax: +1 212 214 0606
Tower 42 25 Old Broad Street London NW1 3BT United Kingdom Fax: +44 (0) 207 877 0708
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THANK YOU
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Operating System
Transaction
Transaction
Executable
Process
Code
The Only Multi-Layered Metric
Collection, In User Context
Network
*Agent patent allowed 9/16/14
Apparatus and Method for Tracking
Requests in a Multi Threaded Multi
Tier Computerized Environment
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WEB SVR
(.Net)
MQ/ESB
(Native)
SERVER
APP SVR
(Java)
PROXY SVR
(C++)
LDAP
Web
Services
SharePath Analytics
SharePath
Collector
Observed
Tier
Desktop
Instrumentation
How Does it Work? System Function
Interception!
OS
Collector
Process
Transaction
Transaction
Code
*Agent patent allowed 9/16/14
Apparatus and Method for Tracking
Requests in a Multi Threaded Multi
Tier Computerized Environment
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The “Secret Sauce”
Patented Technology
1. Correlate an incoming request (into a executable) with an outgoing request
Monitored
Executable
(e.g httpd.exe,
java.exe)
2. Correlate an outgoing request from the executable with an incoming request
to the next executable
Monitored
Executable
Monitored
Executable
1+2=3. Tracing a single transaction instance across multiple tiers
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Apparatus and Method for
Tracking Requests in a Multi
Threaded Multi Tier
Computerized Environment
US Patent Application No.
12/934,657

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Technology Coverage
28
Time
TIBCO
2015201420132012201120102009
WMB/IIBJava and .NET Deep Dive
Oracle Forms/
EBusiness
Java/.NET
Core
Citrix
TCL
Tuxedo
C/C++
BHO
Documentum
PageTracker Ajax
OCI
Informix
DCOM
Rich Clients
PHP Deep Dive
MQ
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Server Scalability
29
Events
20,000/sec.
10,000/sec.
5,000/sec.
1,000/sec.
Time
Release
3.6
Scale up
Scale out
(clusters)
3.5
3.0
Big Data
Architecture
4.0
Q1/2015
2015201420132012201120102009
2.6
Events
2B/day
1B/day
500M/day
100M/day
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