WHAT IT DOES
The ConsumerBell extension helps Magento eCommerce users (Enterprise and Community) download a plug-in that helps monitor all SKUs and items for any potentially recalled items and sends alerts to admins instantly to help reduce risk of recalled products being purchased or shipped before notices may or may not reach retailers.
WHY?
Recalls are more common that e-tailers think, often there can be 50 a day in the U.S and it might takes weeks or months for e-retailers to get a notice.
HOW IT WORKS
Magento users will be sent an email and also a notification in the main dashboard alerting them of a recall and showing the official notice from wherever the recall has originated.
• Company initiated
• FDA initiated
• CPSC initiated
HELP OR SUPPORT
Should you need any help or support throughout the process you may email info@consumerbell.com
2. [GUIDE] CONSUMERBELL, Magento Extension Download 2
OVERVIEW: ecommerce protection
WHAT IT DOES
The ConsumerBell extension helps Magento eCommerce users (Enterprise and Community) download a
plug-in that helps monitor all SKUs and items for any potentially recalled items and sends alerts to admins
instantly to help reduce risk of recalled products being purchased or shipped before notices may or may not
reach retailers.
WHY?
Recalls are more common that e-tailers think, often there can be 50 a day in the U.S and it might takes weeks
or months for e-retailers to get a notice.
HOW IT WORKS
Magento users will be sent an email and also a notification in the main dashboard alerting them of a recall
and showing the official notice from wherever the recall has originated.
Company initiated
FDA initiated
CPSC initiated
HELP OR SUPPORT
Should you need any help or support throughout the process you may email info@consumerbell.com
THE EXTENSION
Our Extension can be found: http://www.magentocommerce.com/magento-
connect/catalog/product/view/id/16758/
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STEP 1: “Install Now”
1) Click “Install Now” a blue button on the bottom right, it will then change
“Get Extension Key
2) Accept the terms and conditions
Note: You may need to re-Login to the Magento Commerce Website if necessary
The extension is free to download. Be sure to select from the
dropdown “community” though the extension also works for
Enterprise users as well.
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STEP 2: “Get Extension Key”
Agree to the License Agreement and click "Get Extension Key"
Select Key and copy to clipboard
To Install the Extension with the Key, follow the directions next
For more information on troubleshooting or how this works go HERE or visit:
http://www.magentocommerce.com/wiki/7_-
_magento_connect/what_is_a_magento_connect_extension_key
STEP 2b: “Paste Extension Key”
Take your extension key and paste it into your Magento dashboard
In the Main Dashboard to the right there is System > Magento Connect
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Dashboard >System > Magento Connect
Paste your ConsumerBell Extension Key
Notes:
Make sure to check the box “Put store in maintanence mode while installing
or updating”
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STEP 3: “Confirmed Download”
After installing the extension and putting in your ConsumerBell extension key, return to
the store's Admin Panel and select System > Configuration (far right)
On Left menu select ConsumerBell Recall Monitoring. Click on GENERALto
expand the section and change the Enabled drop downs.
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STEP 4: “Configure Settings”
1) Change Action: "Action for recalled items" dropdown as appropriate. We
recommend "Set out of stock"
Click on Cron Settings to show the section.
The Enabled dropdown should be changed to “Yes”to ensure that your store sends the
latest inventory and receives the latest recall information.
Click "Save Config"
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2) Field Mapping
Go to the Catalog > ConsumerBell Recall Monitoring > Field Mapping menu
Click Sync Attributes
Update the fields appropriately if your store has different mappings.
The Product UPC Code setting is recommended if you have that field available.
Click Save.
3) Catalog Management
Go to the Catalog >ConsumerBell Recall Monitoring > Catalog Management menu
Under Catalog, click Sync
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Once your Catalog has been synchronized with ConsumerBell, we will start checking
your data against known recalls. You can manually "Check for Recalled Products", but
we recommend letting the Cron pull the data to ensure your inventory data has been
processed.
Troubleshooting:
If the Recall Monitoring configuration page returns a 404 error, this is a known
issue and can be resolved by logging out and logging back in.
Additional Features
If you receive a recall notification or need help please feel free to
contact us at recalls@consumerbell.com
If there are any features you would like to request or have included
in the next version please submit requests via
info@consumerbell.com
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Other Useful Guides and Resources
POWERPOINTS:
How We Work: ConsumerBell (Aug 2011) Slideshow HERE
Guide: How to Use ConsumerBell (Sep 2011) Slideshow HERE
Webinar: The future of inventory (Dec 2012) Slideshow HERE
Guide to E-notifications (Sept 2012) Slideshow HERE
The State of the Recall (June 2012) Slideshow HERE
Guide: Making Safety Easier (Jan 2012) Slideshow HERE
Green Valley Sprouts Recall (Jan 2012) Slideshow HERE
Five 1MM of larger recalls (Dec 2011) Slideshow HERE
Social Engagement: How ConsumerBell evolved (Jan 2013) Slideshow HERE
FDA Presentation (August 2012) Slideshow HERE
Additional Information:
We can be reached via phone: 917-692-4014
Email: info@consumerbell.com
Twitter: @consumerbell
Facebook: facebook.com/consumerbell
MAKING SAFETY EASIER ™
INFOGRAPHCS AND FACTS
5 Things you Didn’t Know About Baby Food (Mar 2011)
2011 Top Ten Recalls (March 2012)
Safety and Social Media (Jan 2011)
Recalls at a Glance, (Dec 2011)
Baby Bath Safety By The Numbers (Nov 2011)