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The future of ERP and the
    consequences for the industry




Bertrand Andries   CONFENIS 2012
September 2012
Our customers fly
       more than 1.1 billion
      of the world’s passengers yearly.
Our customers produce more than
      72% of the world’s beer.
Our customers produce
                 more than 70%
    of the world’s chocolate.




© 2011 SAP AG. All rights reserved.   Public   4
Our customers produce
                       more than 86%
              of the world’s athletic footwear.
© 2011 SAP AG. All rights reserved.               Public   5
From Operational Efficiency to Competitive Differentiation

                                                               Competitive
                                                              Differentiation


                                      Operational
                                       Efficiency




                              Business Process              Business Network
                               Reengineering                 Transformation
                                     +                              +
                                    ERP                      Enterprise SOA
           1990s                                    2000s              2010s




© 2011 SAP AG. All rights reserved.                                            Public   6
The Core: SAP Business Suite
For Every Business and Every Process



                                                SCM
                                    Supply Chain Management




                                           SAP ERP
           SRM                                                                      CRM
                                  Financials, Human Resources,
           Supplier                                                              Customer
         Relationship                   Logistic Execution,                     Relationship
         Management                    Sales, Manufacturing,                    Management
                                      Purchasing, Corporate
                                              Services


                                                PLM
                                  Product Lifecycle Management



                                     Technology Platform
                        Portal – Integration – Master Data Management - Reporting

                         Service Oriented Enablement (SOA)
How to get to a Sustainable Cost Structure ?




© 2011 SAP AG. All rights reserved.            Public   8
We’re living in
a world of change.




 Home   Imagine   Purpose   Innovations   Solutions   Ecosystem   People   Results   Join Us
Global middle                 Business
                                           class growing               and personal
                                           from 2B to 5B                lives have
                                              by 2030                  been blurred
                    15 Billion                                                               More data in
                   connected                                                               last 5 years than
                     devices                                                                entire history of
                    by 2013                                                                     mankind




1 Billion people                                                                                                    More mobile
  engaged in                                                                                                          devices
social networks                                                                                                     than people



                                                   Unprecedented
                                                empowerment of people




                    A world of change                                                  Imagine a better run world


 Home        Imagine             Purpose   Innovations     Solutions       Ecosystem     People           Results        Join Us
2012 STRATEGY
FIVE MARKETS




                                       TECHNOLOGY
 APPLICATIONS   ANALYTICS     MOBILE                 CLOUD
                                        & DATABASE



                     In Memory (HANA)

                            SERVICES
Fact:
More data has been created in the last five years
than in the entire history of mankind.

Implication:
Unlocking the secrets inside this data presents
breakthrough opportunities for businesses



               A world of change                                          Imagine a better run world


  Home    Imagine         Purpose   Innovations   Solutions   Ecosystem     People           Results   Join Us
What is Big Data?
Volume, Variety and Velocity




     Source: TDWI Big Data Survey
© 2011 SAP AG. All rights reserved.   Public   13
Need a breakthrough technology
Today's technology requires tradeoff



                                Deep                                                                       Deep
                  Complex & interactive questions                                              Complex & interactive questions
                        on granular data                                                             on granular data




                                                                          OR
 Broad                                                  High Speed              Broad                                                High Speed
 Big data,                                                    Fast              Big data,                                                  Fast
  many                                                  response-time,           many                                                response-time,
data types                                                interactivity        data types                                              interactivity




         Real-time                            Simple                                  Real-time                            Simple
   Recent data, preferably               No data preparation,                    Recent data, preferably             No data preparation,
         real-time                       no pre-aggregates,                            real-time                     no pre-aggregates,
                                              no tuning                                                                   no tuning




© 2011 SAP AG. All rights reserved.                                                                                              Public           14
SAP HANA is the only solution that does it all
Delivering across 5 dimensions of modern decision-processing


                                                            Deep
                                                Complex & interactive questions
                                                      on granular data




                                      Broad                                       High Speed
                               Big data, many                                      Fast response-
                                 data types                                       time, interactivity




                                        Real-time                          Simple
                               Recent data, preferably               No data preparation, no
                                     real-time                      pre-aggregates, no tuning




© 2011 SAP AG. All rights reserved.                                                                     Public   15
In-Memory Computing




                                      Technology that allows the processing of
                                      massive quantities of real time data
                                      in the main memory of the server
                                      to provide immediate results from
                                      analyses and transactions




© 2011 SAP AG. All rights reserved.                                       Public   16
(Re-) Unification of Transactional Processing and Analytics




                                       https://openhpi.de/
 © 2011 SAP AG. All rights reserved.                          Public   17
In-Memory Computing – The Time is NOW
Orchestrating Technology Innovations
         The elements of In-Memory computing are not new. However, dramatically improved hardware economics and technology
        innovations in software has now made it possible for SAP to deliver on its vision of the Real-Time Enterprise with In-Memory
                                                           business applications



              HW Technology Innovations                                    SAP SW Technology Innovations

                                Multi-Core Architecture (8 x                                     Row and Column Store
                                8core CPU per blade)
                                Massive parallel scaling with
                                many blades                                                      Compression


                                                                                                 Partitioning

                                64bit address space – 2TB
                                in current servers                                               No Aggregate Tables
                                100GB/s data throughput
                                Dramatic decline in
                                price/performance                                                Real-Time Data Capture
                                                                                                 Insert Only on Delta



© 2011 SAP AG. All rights reserved.                                                                                    Public          18
How?

                                      Multi-Core CPUs          Computational Power
                                      Large Memory Footprint   1m Faster Access than Disk


                                      Row and Column Store     Column = Fast Queries


                                                               5 – 20x
                                      Compression              1 TB Data = 100GB Memory


                                      Partitioning             Analyze Large Data Sets
                                      In-Database Computing    Complex Computations


                                      No Aggregate Tables      Flexible Modeling
                                                               No Data Duplication


                                      Real-Time Replication    Fast Data Loads
                                      Insert Only on Delta
© 2011 SAP AG. All rights reserved.                                                  Public   19
SAP HANA
Ideal platform for real-time business

 Real-time
 Analytics


                                 Operational     Data Warehousing   Predictive & Text Analytics
                                 Reporting                          on Big Data


 Real-time
 Applications


                                 Core Business   Planning and       Sensing and
                                 Acceleration    Optimization       Response


 Real-time
 Platform


                                 Database        Mobile             Cloud

© 2011 SAP AG. All rights reserved.                                           Public      20
SAP HANA
Ideal platform for real-time business

 Real-time
 Analytics




 Real-time
 Applications




 Real-time
 Platform



© 2011 SAP AG. All rights reserved.     Public   21
In-Memory database … continued
… and pre-configure as a simple appliance


                            Calculation Engine

                                Query Results

                     Query/ETL           Query

                          Aggregates

                              Indexes

                                                 SAP HANA
                      Data Warehouse


                        ETL

                Operational Data Store

                        Copy


                                Data



© 2011 SAP AG. All rights reserved.                         Public   22
SAP In-Memory Strategy
Product Strategy and Plan

                                                                                                                       “Transformation”
                                                                               “Innovation“                           Longer-Term (Plan)
                                                                              Mid-Term (Plan)
                        “Renovation”
                        SAP HANA 1.0
                    Ramp-Up since Dec 2010




                      In-Memory                                  Next-gen                                     One Store for Data
                        Analytics                                 Applications                                 and Analytics
Capabilities          ■       SAP HANA real-time                 ■       SAP BW fully running on SAP          ■   SAP HANA only persistence layer for
                              operational analytics                      HANA                                     SAP Business Suite
                      ■       Complete BI Suite with BI 4 runs   ■       SAP HANA platform for in-memory      ■   SAP Business Suite optimized for
                              on SAP HANA                                apps                                     in-memory computing
                                                                 ■       SAP Business Suite runs on
                                                                         SAP HANA
                                                                 ■       Further optimization of BI 4 Suite
                                                                         for SAP HANA
                                                                 ■       Industry and LOB Analytic Apps

                          ■    Flexible real time analysis of        ■    Real-Time operational               ■   Reduced landscape
 Benefits                      operations at non-aggregated               planning and simulation                 complexity
                               level                                      capabilities: link to execution     ■   Value chain transformation
                                                                     ■    Primary persistence and
                                                                          optimized for SAP BW


 © 2011 SAP AG. All rights reserved.                                                                                                Public        23
SAP HANA Transforms both Businesses and IT


                   Reduce waste & fraud in government fund        Sharpen marketing effectiveness
                   <2 min for detecting 100,000 names over        56x faster reporting: micro-targeted
                   90M records                                    customer offers


                   Identify cancer DNA variants for treatment     Accelerate monthly close & spending insight
                   216x faster results: 3 days  20 minutes       75% reduction in CRM query
                                                                  ~23 to 6 seconds

                   Improve diagnostic through pattern detection
                                                                  Launch new products or markets
                   300M records; analysis in 2-10 seconds
                                                                  400x faster report execution: Predict
                                                                  sales-trends in real-time
                   Predict customer purchase sentiment
                   Seasonality Analysis in 5 seconds
                                                                  Remote roadside diagnostics in real-time
                                                                  Analyze 15 years 1 TB data
                   Improve labor utilization                      in seconds
                   1131x faster reporting time
                                                                  Deeper customer relationships
                   “Perfect order” experience                     360 customer view and comprehensive
                   60x faster real-time insights                  experience




© 2011 SAP AG. All rights reserved.                                                         Public           24
There Are More Mobile Phones
    Than Toothbrushes (5B vs 2.2B)




     © 2011 SAP AG. All rights reserved.        Public   25
© 2011 SAP AG. All rights reserved. / Page 25
Fact:
There are now more mobile devices on
Earth than there are people

Implication:
A business can now exponentially expand
its reach in a flash



              A world of change                                          Imagine a better run world


  Home   Imagine         Purpose   Innovations   Solutions   Ecosystem     People           Results   Join Us
First 8 Quarters Cumulative Unit Shipments, iPod / iPhone / iPad

                                      iPad                 iPhone   iPod




                          © 2012 SAP AG. All rights reserved.                           27




© 2011 SAP AG. All rights reserved.                                                          Public   27
First 13 Quarters Cumulative Global Android & iPhone Shipments

                                      Android           iPhone




                          © 2012 SAP AG. All rights reserved.                        28




© 2011 SAP AG. All rights reserved.                                                       Public   28
Growth of Number of Devices vs. Number of People on Earth




                          © 2012 SAP AG. All rights reserved.                        29




© 2011 SAP AG. All rights reserved.                                                       Public   29
India Internet Traffic by type, Desktop vs. Mobile, 2008 – 2012




                                                                Desktop Internet
                                                                Mobile Internet




                          © 2012 SAP AG. All rights reserved.                              30




© 2011 SAP AG. All rights reserved.                                                             Public   30
Gartner predicts …


                         “By 2013, a typical Fortune 1000 corporation delivering B2E and
                         B2C applications will use at least 6 different combinations of
                         mobile platform, architecture and development tools”



                         “By 2014, 60% of Fortune 1000 corporations will have failed to put
                         a comprehensive mobile strategy in place, leading to considerable
                         overspending”




                          © 2012 SAP AG. All rights reserved.                            31




© 2011 SAP AG. All rights reserved.                                                           Public   31
SAP’s Coverage: SAP Mobility Enterprise Solutions




                                      3     Mobile Services



                        2                  Mobile Applications



         1                                SAP Mobility Platform



© 2011 SAP AG. All rights reserved.                               Public   32
Why a platform?




© 2011 SAP AG. All rights reserved.   Public   33
Unwired Platform
- Introduction




      SQL (JDBC)
                                                                                                                                                                                                               BlackBerry
      WebService
                                                                                                                                                                                                               iPhone, iPad, iPod
               REST
                                                                                                                                                                                                               Android
        BAPI (JCo)
                                                                                                                                                                                                               Windows
               Odata
                                                                                                                                                                                                               Windows Mobile
Netweaver Mobile




                                       This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is
 © 2011 SAP AG. All rights reserved.                                                                                                                                                                              Public
                                       provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement   34
The internet of things




                                                                REQUIRES




                          © 2012 SAP AG. All rights reserved.              35




© 2011 SAP AG. All rights reserved.                                             Public   35
2012 And Beyond




                                      TECHNOLOGY
APPLICATIONS   ANALYTICS     MOBILE                 CLOUD
                                       & DATABASE



                            HANA

                           SERVICES
Conclusions
Cloud, Mobile, in-memory and social networks are changing the IT landscape

High public adoption of some of the technologies

Business lagging behind in:
    •     Setting out strategies (public, mobile, information management and technology)
    •     identifying value scenarios


Requirements for IT education:
    •     Increase number
    •     Combination of mathematics and business acumen
    •     Combination of IT architectural and business strategy understanding

Combination of evolutions is powerful but not fully understood
    •     Big data + Cloud + Mobile + Social Networks + transactional excellence = ????


Societal, ethical and environmental impact

© 2011 SAP AG. All rights reserved.                                                 Public   37

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The Future of ERP by Bertrand Andries

  • 1. The future of ERP and the consequences for the industry Bertrand Andries CONFENIS 2012 September 2012
  • 2. Our customers fly more than 1.1 billion of the world’s passengers yearly.
  • 3. Our customers produce more than 72% of the world’s beer.
  • 4. Our customers produce more than 70% of the world’s chocolate. © 2011 SAP AG. All rights reserved. Public 4
  • 5. Our customers produce more than 86% of the world’s athletic footwear. © 2011 SAP AG. All rights reserved. Public 5
  • 6. From Operational Efficiency to Competitive Differentiation Competitive Differentiation Operational Efficiency Business Process Business Network Reengineering Transformation + + ERP Enterprise SOA 1990s 2000s 2010s © 2011 SAP AG. All rights reserved. Public 6
  • 7. The Core: SAP Business Suite For Every Business and Every Process SCM Supply Chain Management SAP ERP SRM CRM Financials, Human Resources, Supplier Customer Relationship Logistic Execution, Relationship Management Sales, Manufacturing, Management Purchasing, Corporate Services PLM Product Lifecycle Management Technology Platform Portal – Integration – Master Data Management - Reporting Service Oriented Enablement (SOA)
  • 8. How to get to a Sustainable Cost Structure ? © 2011 SAP AG. All rights reserved. Public 8
  • 9. We’re living in a world of change. Home Imagine Purpose Innovations Solutions Ecosystem People Results Join Us
  • 10. Global middle Business class growing and personal from 2B to 5B lives have by 2030 been blurred 15 Billion More data in connected last 5 years than devices entire history of by 2013 mankind 1 Billion people More mobile engaged in devices social networks than people Unprecedented empowerment of people A world of change Imagine a better run world Home Imagine Purpose Innovations Solutions Ecosystem People Results Join Us
  • 11. 2012 STRATEGY FIVE MARKETS TECHNOLOGY APPLICATIONS ANALYTICS MOBILE CLOUD & DATABASE In Memory (HANA) SERVICES
  • 12. Fact: More data has been created in the last five years than in the entire history of mankind. Implication: Unlocking the secrets inside this data presents breakthrough opportunities for businesses A world of change Imagine a better run world Home Imagine Purpose Innovations Solutions Ecosystem People Results Join Us
  • 13. What is Big Data? Volume, Variety and Velocity Source: TDWI Big Data Survey © 2011 SAP AG. All rights reserved. Public 13
  • 14. Need a breakthrough technology Today's technology requires tradeoff Deep Deep Complex & interactive questions Complex & interactive questions on granular data on granular data OR Broad High Speed Broad High Speed Big data, Fast Big data, Fast many response-time, many response-time, data types interactivity data types interactivity Real-time Simple Real-time Simple Recent data, preferably No data preparation, Recent data, preferably No data preparation, real-time no pre-aggregates, real-time no pre-aggregates, no tuning no tuning © 2011 SAP AG. All rights reserved. Public 14
  • 15. SAP HANA is the only solution that does it all Delivering across 5 dimensions of modern decision-processing Deep Complex & interactive questions on granular data Broad High Speed Big data, many Fast response- data types time, interactivity Real-time Simple Recent data, preferably No data preparation, no real-time pre-aggregates, no tuning © 2011 SAP AG. All rights reserved. Public 15
  • 16. In-Memory Computing Technology that allows the processing of massive quantities of real time data in the main memory of the server to provide immediate results from analyses and transactions © 2011 SAP AG. All rights reserved. Public 16
  • 17. (Re-) Unification of Transactional Processing and Analytics https://openhpi.de/ © 2011 SAP AG. All rights reserved. Public 17
  • 18. In-Memory Computing – The Time is NOW Orchestrating Technology Innovations The elements of In-Memory computing are not new. However, dramatically improved hardware economics and technology innovations in software has now made it possible for SAP to deliver on its vision of the Real-Time Enterprise with In-Memory business applications HW Technology Innovations SAP SW Technology Innovations Multi-Core Architecture (8 x Row and Column Store 8core CPU per blade) Massive parallel scaling with many blades Compression Partitioning 64bit address space – 2TB in current servers No Aggregate Tables 100GB/s data throughput Dramatic decline in price/performance Real-Time Data Capture Insert Only on Delta © 2011 SAP AG. All rights reserved. Public 18
  • 19. How? Multi-Core CPUs Computational Power Large Memory Footprint 1m Faster Access than Disk Row and Column Store Column = Fast Queries 5 – 20x Compression 1 TB Data = 100GB Memory Partitioning Analyze Large Data Sets In-Database Computing Complex Computations No Aggregate Tables Flexible Modeling No Data Duplication Real-Time Replication Fast Data Loads Insert Only on Delta © 2011 SAP AG. All rights reserved. Public 19
  • 20. SAP HANA Ideal platform for real-time business Real-time Analytics Operational Data Warehousing Predictive & Text Analytics Reporting on Big Data Real-time Applications Core Business Planning and Sensing and Acceleration Optimization Response Real-time Platform Database Mobile Cloud © 2011 SAP AG. All rights reserved. Public 20
  • 21. SAP HANA Ideal platform for real-time business Real-time Analytics Real-time Applications Real-time Platform © 2011 SAP AG. All rights reserved. Public 21
  • 22. In-Memory database … continued … and pre-configure as a simple appliance Calculation Engine Query Results Query/ETL Query Aggregates Indexes SAP HANA Data Warehouse ETL Operational Data Store Copy Data © 2011 SAP AG. All rights reserved. Public 22
  • 23. SAP In-Memory Strategy Product Strategy and Plan “Transformation” “Innovation“ Longer-Term (Plan) Mid-Term (Plan) “Renovation” SAP HANA 1.0 Ramp-Up since Dec 2010 In-Memory Next-gen One Store for Data Analytics Applications and Analytics Capabilities ■ SAP HANA real-time ■ SAP BW fully running on SAP ■ SAP HANA only persistence layer for operational analytics HANA SAP Business Suite ■ Complete BI Suite with BI 4 runs ■ SAP HANA platform for in-memory ■ SAP Business Suite optimized for on SAP HANA apps in-memory computing ■ SAP Business Suite runs on SAP HANA ■ Further optimization of BI 4 Suite for SAP HANA ■ Industry and LOB Analytic Apps ■ Flexible real time analysis of ■ Real-Time operational ■ Reduced landscape Benefits operations at non-aggregated planning and simulation complexity level capabilities: link to execution ■ Value chain transformation ■ Primary persistence and optimized for SAP BW © 2011 SAP AG. All rights reserved. Public 23
  • 24. SAP HANA Transforms both Businesses and IT Reduce waste & fraud in government fund Sharpen marketing effectiveness <2 min for detecting 100,000 names over 56x faster reporting: micro-targeted 90M records customer offers Identify cancer DNA variants for treatment Accelerate monthly close & spending insight 216x faster results: 3 days  20 minutes 75% reduction in CRM query ~23 to 6 seconds Improve diagnostic through pattern detection Launch new products or markets 300M records; analysis in 2-10 seconds 400x faster report execution: Predict sales-trends in real-time Predict customer purchase sentiment Seasonality Analysis in 5 seconds Remote roadside diagnostics in real-time Analyze 15 years 1 TB data Improve labor utilization in seconds 1131x faster reporting time Deeper customer relationships “Perfect order” experience 360 customer view and comprehensive 60x faster real-time insights experience © 2011 SAP AG. All rights reserved. Public 24
  • 25. There Are More Mobile Phones Than Toothbrushes (5B vs 2.2B) © 2011 SAP AG. All rights reserved. Public 25 © 2011 SAP AG. All rights reserved. / Page 25
  • 26. Fact: There are now more mobile devices on Earth than there are people Implication: A business can now exponentially expand its reach in a flash A world of change Imagine a better run world Home Imagine Purpose Innovations Solutions Ecosystem People Results Join Us
  • 27. First 8 Quarters Cumulative Unit Shipments, iPod / iPhone / iPad iPad iPhone iPod © 2012 SAP AG. All rights reserved. 27 © 2011 SAP AG. All rights reserved. Public 27
  • 28. First 13 Quarters Cumulative Global Android & iPhone Shipments Android iPhone © 2012 SAP AG. All rights reserved. 28 © 2011 SAP AG. All rights reserved. Public 28
  • 29. Growth of Number of Devices vs. Number of People on Earth © 2012 SAP AG. All rights reserved. 29 © 2011 SAP AG. All rights reserved. Public 29
  • 30. India Internet Traffic by type, Desktop vs. Mobile, 2008 – 2012 Desktop Internet Mobile Internet © 2012 SAP AG. All rights reserved. 30 © 2011 SAP AG. All rights reserved. Public 30
  • 31. Gartner predicts … “By 2013, a typical Fortune 1000 corporation delivering B2E and B2C applications will use at least 6 different combinations of mobile platform, architecture and development tools” “By 2014, 60% of Fortune 1000 corporations will have failed to put a comprehensive mobile strategy in place, leading to considerable overspending” © 2012 SAP AG. All rights reserved. 31 © 2011 SAP AG. All rights reserved. Public 31
  • 32. SAP’s Coverage: SAP Mobility Enterprise Solutions 3 Mobile Services 2 Mobile Applications 1 SAP Mobility Platform © 2011 SAP AG. All rights reserved. Public 32
  • 33. Why a platform? © 2011 SAP AG. All rights reserved. Public 33
  • 34. Unwired Platform - Introduction SQL (JDBC) BlackBerry WebService iPhone, iPad, iPod REST Android BAPI (JCo) Windows Odata Windows Mobile Netweaver Mobile This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is © 2011 SAP AG. All rights reserved. Public provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement 34
  • 35. The internet of things REQUIRES © 2012 SAP AG. All rights reserved. 35 © 2011 SAP AG. All rights reserved. Public 35
  • 36. 2012 And Beyond TECHNOLOGY APPLICATIONS ANALYTICS MOBILE CLOUD & DATABASE HANA SERVICES
  • 37. Conclusions Cloud, Mobile, in-memory and social networks are changing the IT landscape High public adoption of some of the technologies Business lagging behind in: • Setting out strategies (public, mobile, information management and technology) • identifying value scenarios Requirements for IT education: • Increase number • Combination of mathematics and business acumen • Combination of IT architectural and business strategy understanding Combination of evolutions is powerful but not fully understood • Big data + Cloud + Mobile + Social Networks + transactional excellence = ???? Societal, ethical and environmental impact © 2011 SAP AG. All rights reserved. Public 37