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Skills For Developing Emotional Intelligence

How to improve your emotional intelligence at the workplace. Presentation on ways to improve emotional intelligence

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Skills For Developing Emotional Intelligence

  1. 1. Skills For Developing Emotional Intelligence<br />www.commlabindia.com<br />
  2. 2. An emotion is a feeling of joy, sorrow, fear, hate, love, etc.<br />
  3. 3. Effective management of one's emotions is important.<br />
  4. 4. Emotional Intelligence refers to an employee’s ability and understanding of his or her emotions and those of his or her colleagues.<br />www.commlabindia.com<br />
  5. 5. It helps individuals to build and maintain relations with their peers and superiors.<br />
  6. 6. It helps in managing teams effectively for producing good results.<br />
  7. 7. A high Emotional Quotient (EQ) has been identified as a key factor in leadership success. <br />www.commlabindia.com<br />
  8. 8. It is directly related to the performance and success of an organization.<br />
  9. 9. On the whole, Emotional Intelligence is the clever use of one’s emotions.<br />
  10. 10. Devaluing emotional quotient results in suppressing emotions, feelings and the zeal to work towards any goal.<br />
  11. 11. Intelligence Quotient (IQ) defines the level of intelligence an employee has to understand, interpret and implement his/her knowledge in varied situations leading to personal as well as the company’s growth. <br />
  12. 12. IQ is mainly used to measure one’s cognitive capabilities.<br />
  13. 13. However, an individual’s success rate at work depends on his or her EQ and IQ in the ratio of 80:20.<br />
  14. 14. A good manager can get by with an average IQ but needs a higher-than-average EQ.<br />
  15. 15. An employee with higher EI can convince his or her colleague(s) about a certain argument by appealing to their emotions.<br />
  16. 16. Characteristics of High Emotional Intelligence<br /><ul><li>Teamwork and Mutual Support
  17. 17. Better Communication
  18. 18. Good Management and Leadership capability
  19. 19. Increased Emotional Understanding
  20. 20. High Self-confidence </li></ul>www.commlabindia.com<br />
  21. 21. In order to improve our EI, we must cultivate effective communication skills.<br />
  22. 22. The four key domains of Emotional Intelligence<br />
  23. 23. <ul><li>Self - Awareness: This leads to </li></ul> self-evaluation and boosts one’s self - confidence.<br />
  24. 24. <ul><li>Self - Management: This develops self-will, simplicity, faith and assurance, compliance target orientation, inventiveness, positivity and precision in an individual.</li></ul>www.commlabindia.com<br />
  25. 25. <ul><li>Social Awareness: This domain involves observing, understanding and co-operating with others.</li></li></ul><li><ul><li>Relationship Management: This influences, inspires and creates a strong bond between employees and employers via effective communication.</li></li></ul><li>Steps to develop Emotional Intelligence<br />
  26. 26. Watch your stress levels<br />www.commlabindia.com<br />
  27. 27. Listen to your emotions<br />
  28. 28. Classify your emotions<br />
  29. 29. Use Nonverbal language<br />
  30. 30. Include humor in a creative manner<br />
  31. 31. Survive hardships<br />www.commlabindia.com<br />
  32. 32. Resolve your Conflicts<br />
  33. 33. IQ is required for performing a job. <br />
  34. 34. EQ is required for the performer to remain stable always and to continue his or her performance at the same level and or to increase it steadily.<br />
  35. 35. An efficient use of both IQ and EQ contribute towards the success of an organization. It's all about what we call the qualities of both head and heart.<br />
  36. 36. To read more such articles, please visit<br />http://blog.commlabindia.com/ <br />www.commlabindia.com<br />
  37. 37. Thank you<br />www.commlabindia.com<br />