collation of challenges and solutions - open discussion

1. VSS 10: Back to Basics
Choose a Path and I will walk with you!
FEBRUARY 22
7:30 PM UTC +11
D 73

2. Access FAQ at
toastmasters.org

3. LOGIN & SELECT YOUR PROFILE FOR:
Education Awards
Access to Transcript

4. WHERE ARE YOU UP
TO IN YOUR OWN
PATH?
WHAT ARE THE
CHALLENGES FACING
CLUB MEMBERS?
HOW WOULD YOU
LIKE YOUR SUPPORT
SERVED?

5. CHECK ITEMS IN YOUR TRANSCRIPT

6. CHECK PROGRESS IN TRANSCRIPT:

7. LOOK AHEAD IN TRANSCRIPT

8. SELECT EVALUATION RESOURCES

9. WHERE ARE YOU UP
TO IN YOUR OWN
PATH?
WHAT ARE THE
CHALLENGES FACING
CLUB MEMBERS?
HOW WOULD YOU
LIKE YOUR SUPPORT
SERVED?

10. CHOOSING A PATH
• Challenge:
• New members and existing members reluctant to choose a Path without
adequate information about them
• Use of the self-assessment tool before choosing a Path requires more time to
consider responses
• Solutions:
• Provide extra handouts to find out more about each Path
• Paths and Levels Catalog
• Six page summary
• Provide a copy of the entire set of self-assessment questions in print format

11. EVALUATION RESOURCES
• Challenges:
• Regimented, numerical part of the proforma does not suit all projects
• Evaluators would rather have more room to write their feedback
• Evaluators often ‘whitewash’ rather than provide constructive criticism
• Solutions:
• More guidance needed in club meetings for using the proforma
• Educationals on how to provide more constructive criticism
• Important to give a written evaluation back to the speaker at the meeting
• Request anecdotal feedback from other meeting attendees

12. NAVIGATING IN BASE CAMP
• Challenges:
• Initial difficulty in understanding the terminology used
• Technical hurdles when activating a project and viewing the popup window
• Confusion when tracking progress in the Transcript
• Solutions:
• Provide an overview of the Base Camp Glossary of terms
• Provide easy visual steps to activate, launch, view projects
• Provide advice on correct procedure for completion of projects, levels and paths

13. TUTORIALS AND RESOURCES
• Challenge:
• Wide variety of choice is confusing at first
• Process for selecting and viewing not intuitive
• Solutions:
• Provide advice to members on which Tutorials and Resources are most useful at
each stage of their engagement with Base Camp
• Educationals to showcase the process for selection and viewing

14. WHERE ARE YOU UP
TO IN YOUR OWN
PATH?
WHAT ARE THE
CHALLENGES FACING
CLUB MEMBERS?
HOW WOULD YOU
LIKE YOUR SUPPORT
SERVED?

15. PATHWAYS GUIDES SUPPORT
OPTIONS
• Challenges:
• Timing for many clubs in the rollout to Region 12 (Dec 2017) has disadvantaged
clubs retention of information from the PG visits and presentations (Oct/Nov
2017)
• Result: Virtual Support Sessions not widely accessed by BCMs in clubs during
January/February
• Solutions:
• Acknowledge the delay in ‘on boarding’ Pathways by members due to Summer
break from club meetings in Dec 2017 and Jan 2018 and provide extended
access to PG support in Mar/Apr 2018

16. INDIVIDUAL CLUB SUPPORT
• Challenges:
• Need for clear directions for ‘on boarding’ members into Pathways
• Need for modifying virtual support by Pathways Guide to whole club
• Individuals and clubs have different needs and different questions
• Solutions:
• Provide a Pathways Survival Kit including : useful resources, planned mentoring,
and modified club meeting agenda items
• Engage with individual clubs to survey their needs in Mar/Apr and provide
flexible virtual sessions
• Encourage the collation of questions prior to flexible sessions and include an
open discussion about those

17. CHANGEOVER OF CLUB EXECUTIVES
• Challenges:
• Extra tasks required of the VPE in being the ‘champion’ for Pathways
• As new executives begin their roles in July, loss of continuity of knowledge of
Base Camp Manager tasks
• Solutions:
• During March to June encourage an Assistant to shadow the role of the VPE and
help with other tasks (club succession planning)
• Encourage at least one of the trio of BCMs to continue in their role for continuity
and assistance in next six months (eg Secretary)