CloudOps Summit 2012, Frankfurt, 20.9.2012 Track 3 - Cloud Skills by Chris Boos (@boosc) from @arago_ag http://cloudops.de/sprecher/#chrisboos Find the video of this talk at http://youtu.be/S2u3MdFzAA4

1. Work
2.0
giving
and
taking
Chris
Boos
(@boosc)
arago
AG
–
the
Automa?on
Experts

2. The
Image
of
Work
2.0
Everyone
if
doing
whatever
they
want,
whenever
they
want
and
all
that
is
happening
in
a
fantas?c
environment
at
exorbitant
pay-­‐grades

3.
If
you
are
feeling
tense
at
Google…
you
can
go
and
get
a
massage…..

4.
At
W.L.
Gore
the
staff
elect
their
CEO
to
avoid
the
Peter
Principle…

5.
A
movie
suggested
to
us
that
being
able
to
hold
your
drink
will
get
you
a
good
engineering
job
at
facebook…

6.
And
as
a
CEO
of
a
hot
startup
in
Berlin
you
spend
your
day
in
a
coffee
shop
chaQng….

7. Why
Are
We
Talking
about
Work
2.0
Modern
day
work
is
mostly
cogni?ve.
Working
models
crea?ng
favorable
condi?ons
for
physical
work
do
not
necessarily
work
for
thes
requirements

8.
Jobs
with
great
perspec?ve,
jobs
that
developed
countries
have
to
offer
need
brains,
not
bodies!

9.
Unfortunately
brains
and
bodies
are
not
always
connected…
And
we
no
longer
just
need
the
bodies,
so
we
have
to
aWract
the
brains…

10.
To
avoid
misunderstanding:
We
need
brains,
because
we
need
results.
Thus
the
brains
we
want
to
aWract
need
to
produce
results…

11.
The
1st
law
of
behavioral
physics
tells
us:
Brains
do
not
create
results
upon
request

12.
Conclusion:
It
is
an
economic
necessity
to
create
environments
to
increase
the
likelihood
of
good
results
from
brains

13. Fantas?c,
Isn’t
It?
Only
if
you
actually
produce
results
and
only
if
you
enjoy
what
you
are
doing.
Otherwise
you
will
break!

14.
1. No
waterfall
plan
2. You
have
as
much
free
?me
as
you
like
3. You
choose
your
work
4. There
are
lots
of
services
to
make
you
feel
warm
and
fuzzy

15.
1. You
cannot
hide
behind
procedures,
you
are
responsible
for
your
results
2. No
results
means
you
are
out
3. Noone
tells
you
what
to
do
4. No
geQng
used
to
things

16. Besides
the
Fun,
What
Does
Work
2.0
Mean
for
Teams?
People
have
to
work
at
high
energy
levels
and
they
have
to
work
together,
rely
on
each
other
and
get
things
done.

17.
Since
you
cannot
accomplish
much
by
yourself
and
all
your
colleagues
are
as
free
as
you
are,
you
will
have
to
make
yourself
fully
transparent
to
your
team

18.
You
will
be
compared
and
measured
every
step
of
the
way,
because
that
is
the
only
way
create
a
just
load
distribu?on
within
a
team

19.
Unless
you
want
to
work
double
without
any
recogni?on
or
reward,
you
will
have
to
speak
up
about
lazy
or
incompetent
colleagues

20.
Your
problems
are
your
problems.
And
unless
you
show
some
selflessness
and
help
your
colleagues
at
your
own
expense
from
?me
to
?me
you
will
have
to
solve
your
problems
yourself

21.
You
will
have
to
deliver
–
at
your
own
expense
(i.e.
?me)
or
your
colleagues
will
diss
you
because
you
slow
them
down
and
make
the
team
look
bad.
If
you
want
help,
you
will
have
to
give
help.

22. Confused
Yet?
Is
Work
2.0
Good
or
Bad
Now?
As
everything
in
life
the
new
way
of
working
has
upsides
and
downsides.
You
have
to
be
aware
of
them
and
for
yourself
the
upsides
have
to
outweigh
the
downsides.

23. Good,
if
you…
1. are
curious
2. are
passionate
3. consider
work
part
of
your
life
4. can
mo?vate
yourself
5. love
success
6. want
to
be
beWer
than
others
7. s?ll
want
to
wok
in
a
team

24. Not
good,
if
you…
1. you
are
working
to
fund
your
life
2. have
a
job
you
do
not
like
3. like
to
hide
behind
processes
or
bosses
4. are
trying
to
produce
something
only
you
like
and
others
don’t

25.
From
a
global
perspec?ve
you
will
have
to
admit:
1. The
giant
compensa?on
we
get
in
developed
countries
are
only
jus?fiable,
if
we
do
outstanding
and
new
stuff
2. Me
too
stuff
can
be
produced
elsewhere
at
half
the
cost

26. Stop
whining
how
unfair
companies
are
who
move
jobs
to
cheaper
places.
You
do
the
same
thing
when
shopping
–
every
day!

27. But
when
this
is
your
cup
of
tea,
you
are
lucky…

28. By
design
you
are
constantly
improving

29. By
default
you
know
what
you
are
doing
and
why
you
are
doing
it
And
you
can
realte
to
your
work!

30. You
can
really
choose
what
you
do,
how
much
you
do
and
when
you
do
it

31. You
work
in
a
team
of
helpful
people

32. You
are
not
surrounded
by
idiots

33. Your
junior
colleagues
want
to
learn
from
you,
they
do
not
want
your
job

34. An
Example
Work
2.0
in
arago’s
product
development
team,
an
evolu?onary
process
in
full
swing

35.
Only
2
job
descrip?ons:
1. Senior
2. Junior

36.
Senior:
-­‐ Can
take
responsibility
for
project
/
idea
delivery
-­‐ Con
submit
own
projects
and
ieads
-­‐ Must
work
=
do
tasks
-­‐ Must
share
knowledge

37.
Junior:
-­‐ Must
work
=
do
tasks
-­‐ Must
share
knowledge

38.
Market
of
ideas:
-­‐ There
is
pool
of
ideas
that
need
implemen?ng.
-­‐ 10%
of
all
ideas
come
from
the
seniors
with
no
regard
for
the
roadmap.
-­‐ Seniors
apply
for
ideas
and
haggle
for
their
teams

39.
Market
of
tasks:
-­‐ Within
a
team
there
is
a
market
of
tasks
that
need
comple?on.
-­‐ You
pick
what
you
want
and
can
do.
-­‐ Your
colleagues
will
rely
on
you.
We
have
open
sourced
this
tool
suite.
Check
it
out
at:
hWps://github.com/arago/rike

40.
Rewards:
-­‐ Get
your
own
ideas
implemented
by
the
coolest
team
you
can
imagine
-­‐ Go
to
cool
conferences
(we
do
no
normal
IT
training,
because
we
are
all
able
to
read
books!)

41.
Housekeeping:
-­‐ If
no
one
wants
to
work
with
you,
you
are
out.
The
team
gets
to
decide.
-­‐ If
you
badmouth
people
behind
their
backs,
you
are
out.

43. Conclusions
You
have
endured
only
42
slides…
Do
you
want
the
big
picture?

44. Working
2.0
is
not
for
everyone…

45. If
it
is
not
for
you,
you
are
kind
of
unlucky,
because
your
job
is
likely
to
be
moved
to
a
place
where
whatever
you
do
can
be
produced
cheaper.
That
is
if
you
are
not
selling
local
services.

46. But
if
Working
2.0
is
for
you,
you
gain
beyond
and
measure,
because
you
will
do
your
work
as
a
happy
person.

47. Thank
you
for
your
?me
Chris
Boos
(@boosc)
arago
AG
–
the
Automa?on
Experts