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Multiple Calem Cloud Services

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Calem Cloud Services provide flexible choices for organizations to manage business units. An organization can manage business units in a share Calem Cloud Service, or use multiple cloud services each for a business unit.

This blog discusses the process of using multiple Calem Cloud Services with the services sharing the same customization and configuration.

Publicada em: Tecnologia
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Multiple Calem Cloud Services

  1. 1. CONFIDENTIAL Multiple Cloud Services Calem Enterprise Tutorial Austin, Texas Summer, 2017
  2. 2. CalemEAM 2© 2017 CalemEAM Inc. Business Case A business unit has implemented Calem Cloud service and uses the cloud service to manage its daily operations. The organization likes the results and decides to implement Calem Cloud Services for other business units. The business units operate independently and do not wish to share the same cloud service. However, the business units like to have the customization and configuration of the existing Calem Cloud service. This presentation discusses the process to implement Calem Cloud Services based on customization and configuration from an existing service.
  3. 3. CalemEAM 3© 2017 CalemEAM Inc. Technical Support Calem Support Services are included in the Calem Cloud Services. The process of replicating customization and configuration from one service to another will be performed by Calem Technical Support.
  4. 4. CalemEAM 4© 2017 CalemEAM Inc. Multiple Service Process
  5. 5. CalemEAM 5© 2017 CalemEAM Inc. Step 1. New Service Initiation • A new Cloud service is initiated per customer order • The service will be configured with default settings • A backup is performed by Calem Support Team
  6. 6. CalemEAM 6© 2017 CalemEAM Inc. Step 2. Customization Migration Customization includes the meta data files and database tables. • Copy custom tables and labels from Calem_Home/custom/global from current service to the new cloud service. • Export all custom tables from your current service and import to the database of the new cloud service. • Custom fields are stored in “zc_xxx” tables, eg, “zc_cm_asset” stores all custom fields for “cm_asset” table. • Custom category attributes are stored in “zc_za_xxx” tables.
  7. 7. CalemEAM 7© 2017 CalemEAM Inc. Step 3. Admin Module Migration Admin module includes metadata files and database tables. • Copy screen customization from Calem_Home/custom/group from current service to the new cloud service. • Export Admin tables and import to the new cloud service including: • Groups and status exclusion. • Dropdown sets • WO Ste
  8. 8. CalemEAM 8© 2017 CalemEAM Inc. Step 4. Org Module Migration Org module includes system configuration: • ACL Profiles for access control • Common Codes: • Job Roles • Departments
  9. 9. CalemEAM 9© 2017 CalemEAM Inc. Step 5. Functional Module Migration PM Module • PM Plans Work Order Module • Work Order Types • Permit Templates Failure Module • Failure Codes • Cause Codes • Action Codes
  10. 10. CalemEAM 10© 2017 CalemEAM Inc. Step 6. Data Upload Finally, one can collect data and prepare for upload. Use templates at training site (http://www.calemeam.com/index.php/training) to upload data for the new cloud service. • Locations • Assets • Users
  11. 11. CalemEAM 11© 2017 CalemEAM Inc. Step 6. Time Estimates • New Cloud Service Initiation • 2 hours by Calem Support Team • Migration of customization and Data • 1 week by Calem Support Team • Data Upload • ~4 weeks by Customer Team
  12. 12. CalemEAM 12© 2017 CalemEAM Inc. Thank You! Thank You for Attending the CalemEAM Training! Visit Us at www.calemeam.com