Presented at the 2017 Jefferson Forum.

1. Using Technology for Results
May 10, 2017 ~ Jefferson Forum
Presenters: Stephen Blaney, TCV & Performance Associates Int’l
Fran Sheedy Bost, Turtle Creek Valley MH/MR
Cindy Leonard, Bayer Center for Nonprofit Management
Evaine K. Sing, RLA, LEED AP, GTECH

2. Who We Are
Cindy Leonard
Consulting Team
Leader
Bayer Center for
Nonprofit
Management
Stephen Blaney
Principal
TCV &
Performance
Associates Int’l
Fran Sheedy Bost
Executive Director
TCV Community
Services
Evaine K. Sing
Executive Director
GTECH

3. Quiz: What’s Your Organization’s IT IQ?
To score, add 1 point for each YES, add 0 points for each NO:
1)Is technology specifically addressed in
your organization’s strategic plan?
2)Is technology discussed regularly
at staff and board meetings?
3)Does your organization have a committee whose
responsibility is to explore technology usage
at the organization?

4. Quiz: What’s Your Organization’s IT IQ?
To score, add 1 point for each YES, add 0 points for each NO:
4) Is technology on a separate line item
in your annual budget?
5) Are technology purchases and
implementations done in a deliberate,
thoughtful manner?

5. Agenda for Today’s Session
Case Study: Using Data and Technology
To Advance Internal Capacity Goals
Case Study: Using Data and Technology
to Advance Community Goals
Common Technology Challenges for Nonprofits
(and What You Can Do About Them)

6. Case Study
Using Data and Technology to
Advance Internal Capacity
Goals

7. Senior
Management
& Board
Approval for
External
Assessment
Obtain Management
Agreement w
Recommendations
& Implementation
Plan
Conduct
Assessment
Implement
Recommendations
• Supervisors
• Therapists
Develop
Recommendations
Conduct Training
Behavioral Health
Outpatient Innovation Model

8. 40% Idle Capacity

9. Dashboard Automation

10. Non-Engaged Consumer Analyses

13. Non-Engaged Consumers (220) Capacity Transformation

17. Case Study
Using Data and Technology to
Advance Community Goals

18. About GTECH
GTECH invests in the potential of community by:
● Building capacity through education,
resources, and partnership.
● Transforming land use liabilities into
community assets.
● Addressing gaps in systems and policies to
increase access.

19. 45,000+Vacant lots exist in Allegheny County. Each one affects
community differently, but all are tied to health, wellbeing,
crime, education, and environmental outcomes of place.

20. GTECH works with residents to collect and analyze data, so we can fully
understand the challenges being faced and what resources are already
present within the community that can help resolve them.
What we learn from data gathered informs not only the solution, but also the
process we take and decisions we make to put that solution in place.

21. Why real-time data and the technology
used to collect it is important

22. Data is Important Because it-
Helps tell the story
Shows us the current situation
Helps make patterns evident
Highlights the commonalities in other work
Demonstrates impact and shows how we
can improve
Visualizes complex trends to residents and
communities

23. Tech Tools Help Us To-
Collect data more efficiently - with
fewer people, in less time, with
fewer errors
Collect data more frequently
Democratize the collection process,
participation in the collection
leads to participation in the
planning
Share information more broadly

24. Tech Tools Help Us To-
Collect data more efficiently - with
fewer people, faster, with fewer
errors
Collect data more frequently
Democratize the collection process,
participation in the collection
leads to participation in the
planning
Share information more broadly

25. GTECH’s Process

26. Include Residents Because They-
Are interested, and implementation isn’t the
only way to get involved
Can introduce you to the community
Provide a level of historical detail we don’t
have
Will get a better understanding about why
things happen - before they do
Will want to support your project in the long-
term

27. Spatial Analysis & Mapping

28. Visualization

29. Data in Action

30. Engagement: Lots to Love

31. Lotstolove.org

32. Planning: Northside Asset Mapping

33. Northside Neighborhood Connections

34. Accountability: URA LandCare Maintenance

35. URA LandCare Maintenance

36. Impact Measurement: Sustainable ROI

37. Sustainable Return on Investment

38. www.gtechstrategies.org
@GTECHstrategies

39. Common Technology Challenges
for Nonprofits

40. Common Technology Challenges
Failing to include
technology when
planning programs
and services

41. Common Technology Challenges
Fear of change
and the unknown

42. Common Technology Challenges
Lack of
knowledge

43. Common Technology Challenges
Budgeting

44. Common Technology Challenges
Piecemeal
implementation

45. What You Can Do

46. Challenges Quiz Questions (also the Solutions)
Failing to include technology
when planning programs and
services
Is technology specifically addressed in
your organization’s strategic plan?
Fear of change and the
unknown
Is technology discussed regularly at staff and
board meetings?
Lack of knowledge Does your organization have a committee
whose responsibility is to explore technology
usage at the organization?
Budgeting Is technology on a separate line item in your
annual budget?
Piecemeal implementation Are technology purchases and
implementations done in a deliberate,
thoughtful manner?

47. Q&A

48. Final Reflection
What are you going to do
differently
on Monday morning?

49. Thank you!
Please get in touch if you have additional questions in the future:
- Stephen Blaney: sblaney@paiusa.com
- Fran Sheedy Bost: fsheedy@tcv.net
- Cindy Leonard: leonard@rmu.edu / @cindy_leonard
- Evaine K. Sing: e.sing@gtechstrategies.org/ @gtechstrategies