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PORTFOLIO | 2013
SHEILA MAY R. SAN MIGUEL
SM SAN MIGUEL
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Julant Pest Control
Systems Inc
Julant is the leading
and preferred name
in the pest control
and construction
industry for over 25
years. Julant is the
leader in the pest
control industry in
innovations and safe
pest management
programs. The
company utilizes only
FPA/FDA-approved
chemicals in all its
projects.
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Kares International
Kares International
Group of Companies
provides services for
general trading of
imported as well as
locally manufactured
goods. We specialize
but are not limited to
corporate giveaways,
novelty items, uniforms,
food supplies and other
premium items.
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Global Strategic
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for Company’s website

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Holistic Jose
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Design, Holistic
Lifestyle Coaching,
Home Gym Set Up.
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Digital Dealer
Conference and
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PublicatioN of

A Closer Look at St. Paul the APoStLe

The PonTifical Mission
socieTies of The PhiliPPines
824 DoN Quijote Street,
SamPaloc, maNila

WEB DESIGN

n e w s l e t t e r

entered as second class mail matter at the manila
central Post office on may 1967. renewed on
april 9, 2008, document no. 25 page no. 05
book no. 37 series of 2008

2008 • Volume 47 • No. 2

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The Missions
Newsletter
Quarterly newsletter
for the Pontifical
Mission Societies of
the Philippines

Jubilee Year of
St. Paul, the Apostle

Profile:
Saul	 was	 a	 Pharisee	 and	 a	 tent-maker	 by	 trade.		Saul	 the	 Jew	
hated	and	persecuted	Christians	as	heretical,	even	assisting	at	
the stoning of St. Stephen the Martyr. On his way to Damascus
to	arrest	another	group	of	them,	he	was	knocked	off	his	horse	
and to the ground, struck blind by a heavenly light, and given
the	massage	that	in	persecuting	Christians,	he	was	persecuting	
Christ.		The	experience	had	a	profound	spiritual	effect	on	him,	
causing	his	conversion	to	Christianity.	He	was	baptized,	changed	
his	name	to	Paul	to	reflect	his	new	person,	and	began	traveling,	
preaching	and	writing.		Author	of	much	of	the	New	Testament	
books. He was martyred in Rome.
Born:
c.3	Tarsus,	Cilicia	(modern	Turkey)
Missionary Journeys:
firsT Missionary Journey:
	Approximate	dates:	A.D.	45	-	49	
	Companions:	Barnabas,	John	Mark	
	Mission	Field:	Cyprus	and	Asia	Minor	(Turkey)	
	Approximate	miles	traveled:	1,400	miles
	Sent	by	the	church	of	Antioch,	Syria
seConD Missionary Journey:
	Approximate	dates:	A.D.	50	-	52
	Companions:	Silas,	Timothy,	Priscilla	and	Aquila,	Luke		
	Mission	Field:	Syria,	Turkey,	Greece
	Approximate	miles	traveled:	2,800	miles
	Sent	by	the	church	of	Antioch,	Syria

Board of editorial Consultants
Bp.	Edwin	A.	De	la	Peña,	MSP,	DD
Msgr. Pedro C. Quitorio, III
					Fr.	James	H.	Kroeger,	MM

Why do we celebrate a year dedicated to
St.Paul?

THirD Missionary Journey:
	Approximate	dates:	A.D.	53	-	58		
	Companions:	Timothy,	Luke,	and	other	disciples		
	Mission	Field:	Turkey,	Greece,	Lebanon,	
	Judea-Samaria-Galilee		
	Approximate	miles	traveled:	2,700	miles
	Sent	by	the	church	of	Antioch,	Syria
fourTH Journey To roMe:
	Approximate	dates:	A.D.	60	-	61
	Companions:	Luke,	Roman	guards,	others
	By	way	of	Lebanon,	Turkey,	Crete,	Malta,	Sicily,	Rome		
	Approximate	miles	traveled:	2,250	miles
Sent by the Roman Governor Festus.
DieD:
A martyr, beheaded at Rome, Italy (c.65)
feasT Days:
25	January		(celebration	of	his	conversion)
29	June		(celebration	of	Saints	Peter	and	Paul	
	co-founders	of	the	Church)
18	November		(feast	of	the	dedication	of	the	Basilicas		
of St. Peter and St. Paul)
PaTron of:
Authors,	Journalists,	Press,	Publishers,	Rome,	Rope	Makers,	
Snake	Bites,	Travel.

editor
Bp.	Gilbert	A.	Garcera,	DD
researcher / Writer
Mr. Anthony S.P. Dameg
associate Project Coordinator
Sr.	Marissa	G.	Maraya,	MSBS
layout and Design
Mr.	Eric	Jason	C.	Sarol
Ms. Sheila May R. San Miguel

Circulation Coordinators
Mr.	Jemcer	L.	Teng
Mr.	Benjamin	S.	Tulaña
					Ms.	Herminigilda	T.	de	Guzman
					Ms.	Ma.	Christine	A.	Cape
Finance Officer
Ms.	Ma.	Janil	A.	Uy

I noitalibuJ nI I
era eseht – 	hcruhC 	eht 	ni 	snotiarbelec 	lufyoj 	rof 	snoisacco 	ro 	snosaes 	era 	sraey 	eelibuJ	
.rehtona eno htiw dna doG ot resolc lufhtiaf eht ekam ot ecarg fo sraey

	Periodically,	the	Church	sets	aside	an	entire	
year to encourage all of us to focus on some
particular	and	important	aspect	of	our	faith.		The	
jubilee year of St. Paul gives us an opportunity
to honor one of the great saints and founders of
the early Church – the Apostle Paul on his 2000th
birthday.

	,tnediserp	)senippilihP	eht	fo	ecnerefnoC	’spohsiB	cilohtaC(	PCBC	dna	oraJ	fo	pohsibhcrA	
	a 	deussi 	,senippilihP 	eht 	fo 	spohsib 	eht 	lla 	fo 	flaheb 	ni 	.D.D 	,oemadgaL 	.N 	legnA 	pohsibhcrA
	gnironoh	raeY	eelibuJ	eht	fo	notiarbelec	eht	ni	lufhtiaf	eht	ediug	dluow	taht	tnemetats	larotsap
.luaP eltsopA eht fo yrasrevinna htrib ht0002 eht
	ot 	lufhtiaf 	onipiliF 	eht 	fo 	tnemevlovni 	dna 	evtiatiini 	eht 	setivni 	oemadgaL 	pohsibhcrA	
	eht	yduts	ot	emti	ekat	ot	dna	segamirglip	latinetinep	hguorht	raeY	eelibuJ	eniluaP	eht	etarbelec
	detacided	yllaicepse	senirhs	dna	snotiuttisni	,snotiagergnoc	suoigileR		 .luaP	.tS	yb	nettirw	seltsipe
evol ,ssenerawa retaerg a ot doG fo elpoep eht dael ot pohsibhcrA eht yb dellac era luaP .tS ot
	.tsirhC	ot	detcerid	yllohw	saw	efil	esohw	eltsopa	taerg	eht	fo	notiatimi	dna
	emoceb 	lla 	ew 	taht 	;notiarbelec 	siht 	fo 	noisnemid 	lacinemuce 	eht 	tuo 	detniop 	eh 	,yltsaL	
	lufyoj 	siht 	etarbelec 	ew 	sa 	taht 	seripsa 	eH		 .snatisirhC 	lla 	gnoma 	ynomrah 	dna 	ytinu 	fo 	stnega
cilotsopa nommoc ruo ni su leporp ot yaw a emoceb lliw ti ,eltsopa taerg eht gnironoh ni noissacco
.aisA fo tser eht sdrawot scilohtaC onipiliF sa noissim
.luaP	.tS	ot	detacided	raey	siht	gnirud	gnisselb	tnadnuba	s’doG	ecneirepxe	lla	ew	yaM	
?lufGninaeM luaP .Ts fo raey eeliBuJ siHT eKaM eW naC WoH

	From	a	persecutor	of	the	early	Christians,	St.	Paul	was	changed	forever	when	he	met	Jesus	on	
the	way	to	Damascus	(Acts	9).		At	the	time	of	his	conversion,	Jesus	had	said:	“I will show him how
much he must suffer for me”	(Acts	9:17).		St.	Paul	loved	Jesus	so	much;	all	his	life,	during	his	many	
missionary trips, St. Paul met troubles and went through dangers of every kind. He was stoned,
whipped,	shipwrecked	and	lost	at	sea.		For	so	many	times,	he	was	hungry,	thirsty	and	cold.		Yet	he	
always	trusted	God.		He	never	stopped	preaching.		He	was	always	motivated	by	his	great	love	for	the	
Resurrected	Christ	that	gave	him	great	comfort	in	spite	of	every	suffering.
	He	was	sentenced	to	death	because	of	his	tireless	preaching	about	Jesus.		He	was	beheaded	
in	Rome	in	the	year	65,	during	Nero’s	terrible	persecution.		Paul	called	himself	the	apostle	to	the	
gentiles.		He	preached	the	Gospel	to	the	non-Jews	that	took	him	to	the	whole	known	world.
	Our	Holy	Mother	Church	recognizes	and	celebrates	the	contributions	of	St.Paul,	the	author	
of	many	New	Testament	books.		He	was	much	more	than	just	a	writer	of	the	epistles.		He	was	also	a	
teacher and a traveler who brought the Good News to everyone. And above all, he was a courageous
witness	to	his	faith	in	Jesus	Christ.
“From St. Paul we draw a very important lesson: what counts is to place Jesus Christ at the center
of our lives, so that our identity is marked essentially by the encounter, by communion with Christ
and with his Word.”
– Pope Benedict XVI, The Apostles

.sgntiirw	s’luaP	.tS	tcefler	dna	daeR	n
	n
.luaP	.tS	ot	detacided	sehcruhc	gntiisiv	yb	egamirglip	a	ekaM
		 	’stniaS		fo	tsaeF(	92	enuJ	,)luaP	.tS	fo	noisrevnoC(	52	yraunaJ	:luaP	.tS	ot	detacided	tsaef	eht	etarbeleC 		n
.)sllaw	eht	edistuo	luaP	dna	reteP	’stniaS	fo	sacilisaB	eht	fo	notiacideD(	81	rebmevoN	,luaP	dna	reteP	
.htiaf ruo ot ssentiw ruo yb lepsoG eht daerpS 		n

luaP eltsopA eht ot reyarP
,eltsopa suolaez tsom ,luaP .tS suoirolG
,htiaf peed a su evig ,tsirhC fo evol eht rof rytram
;droL ruo rof evol gninrub a ,epoh tsafdaets a
tsirhC tub ,evil ohw I regnol on si tI“ ,uoy htiw mialcorp nac ew taht os
seltsopa emoceb ot su pleH ”.em ni sevil ohw
ytuaeb dna hturt reh ot sessentiw ,traeh erup a htiw hcruhC eht gnivres
:rehtaF ruo doG esiarp ew uoy htiW .syad ruo fo ssenkrad eht tsdima
”.reverof dna won ,tsirhC ni dna hcruhC eht ni ,yrolg eht eb miH oT “
.nemA

senippilihP – seiteicoS noissiM lacfiitnoP
alinaM 8001 ,colapmaS ,teertS etojiuQ noD 428
0303-047 )20( .oN xaF ;8023-187 )20( .soN leT
gro.lihp-smp.www :etisbeW ;0279943-1290 .oN eliboM

St. Paul
CroSSword

How well do you know the life and ministry of the Apostle Paul?
Answer the crossword puzzle and rediscover the great love of St.
Paul for Christ and His Church.

Puzzle

aCross
1	Paul’s	companion	during	his	
missionary travels
5 Paul surprised a soldier
when he spoke this
(Acts	21:37)
9	Pauline	epistle	sometimes	
called	the	“angry	letter”	
(abbr.)
12	“…yet	for	your	sake	he	
became	___”	(2	Cor	8:9)
14	There	was	no	room	here
15	Altar	in	the	sky
16	“…when	the	perfect	
comes, the imperfect will pass
____”	(1	Cor	13:10)
17	magic	____
19	The	____	to	Damascus
20	“____	the	vine…”(Jn	15:5)
21	____	of	Songs
22 Merry
23 Condor’s home
24	People	in	Lystra	
proclaimed	Barnabas	and	Paul	
to	be	these	(Acts	14:6–13)
26 Vulgar man
27	Tank
30	Basilica	of	St.	Paul	
Outside the ____
33	“His	mercy	is	from	____	
to…”	(Lk	1:50)
34	Exemplar	of	might
36	Brother	of	Jacob
37	According	to	Paul,	the	
helmet	of	salvation	is	this	
(1	Tim	5:8)
38	Not	well	lit
39	Pauline	letter.
41	The	____	at	the	Well
42	Paul,	the	____	to	
the	Gentiles
45	Longest	of	the	
Pauline	letters.
46	In	1	Timothy		5:17,	Paul	
tells us to do this constantly

47	Final	stop	for	Paul,	in	Acts
49	St.	Francis	de	___
52	Lettuce	for	a	
“Georgia	Peach”?
53	“____	company	ruins	good	
morals”	(1	Corithians	15:33)
55	Gnostic	being
56 Number of missionary
trips Paul made
58	Tropical	tuber
59 Script conclusion?
60 Roman crowd?
61	Mourn
62 Not high
63	One-celled	protozoa
64	Entwines
DoWn
1	Paul	said	he	would	travel	
here	after	leaving	Rome	
(Rom	15:28)
2	The	Diocese	of	Des	Moines	
is here
3 Rich soil
4	The	end	of	a	document?
6	Sign	of	papal	office
7	“…world	without	___.	

Amen”
8	Abstract	being
9	London	jail
10	Asian	inland	sea
11	Our	____	of	Lourdes
13	“And	take	the	helmet	of	
salvation,	and	the	_____	of	
the	Spirit”	(Eph	6:17)
18	Time	or	place	designation
19	“On	the	third	day	
he ____ again”
21	Galilee,	and	others
22	OT	hist.	book
23	Protectors	of	the	first	
amendment (abbr.)
24	Club	stint
25	Sweet	suffix
27	Hiding	place
28	Paul	asked	Philemon	to	
provide	one	(Phm	1:22)
29	Soft	lambskin	leather
30 Marry
31	Paul	left	Cyprus	with	
Barnabas	and	traveled	here
32	You	wouldn’t	put	one	of	
these under a bushel basket

35	Understanding
37	Tarsus,	to	Paul
39	7th	letter	of	the	Greek	
alphabet
40	Wood	starter
41	“Blessed	is	the	fruit	of	
your ___”
43	Paul	asked	the	Corinthians	
to	“____	your	hearts	to	us”	
(2	Cor	7:2)
44	Female	members	of	
religious orders (abbr.)
45	Garments
47	Fish	eggs
48	Paul	was	upset	because	
of the number of these in
Athens	(Acts	17:16)
49	Paul,	as	he	was	known	at	
the martyrdom of Stephen
(Acts	7:58)
50	Air	(prefix)
51	Early	movie	mogul
52 Creche
53	Alien	god	of	the	Exodus
54	Dry
56	Abbr.	for	two	Pauline	letters
57	Hasten
58	Number	of	years	Paul	was	
kept under house arrest in
Rome	(Acts	28:30)
ansWer

NEWSLETTER
SM SAN MIGUEL
Vol. 20 No. 9
SEPTEMBER 2013

WEB DESIGN

Vol. 20 No. 11
NOVEMBER 2013

Vol. 20 No. 7
JULY 2013

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TOM

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DEFELICE
Owner
CIRCLE BMW

	

CONTACTS

	

SIMPLY USEFUL ADVICE
CAN DRIVE CUSTOMERS &	
OVERHAUL MARKETING

	

	
	

DEALER MAGAZINE
Monthly Issue

	
	

Jim Boldebook	

Jay Baer	

Page 10

SMITH

Page 34

	

	

Page 18

	
	

Page 36

	
	
	

Page 38

COVER STORY

EMAIL INBOX DELIVERY
AND SENDER REPUTATION
Neil Bibbins

	 Page 56

PROFIT ACCOUNTING	
YOUR DMS	
Sandi Jerome	

Page 60

JOHN
LEE
Owner
Lee Motors Co., Inc.

	

Page 26
	

	

David Lewis	

Page 12

YOUR EXPECTATIONS FOR 2014
WILL DRIVE SUCCESS
Doug Austin	

Page 23

10 THINGS TO STOP DOING
ON FACEBOOK NOW
BEFORE IT’S TOO LATE
Kathi Kruse	

Page 37

SMARTY PANTS PARTS PRICING
Ed Kovalchick	

Page 56

With $5,000 in his pocket,
World War II veteran James Lee
bought a small Ford dealership
in Elm City, NC in 1953.

“Son, I want to tell you something.
The reason that I bought this car from
you is you didn’t act like I could not buy
because I was wearing my overalls.”

I was able to spend a lot of time there. I certainly had
an interest from day one in the business. I liked being
around a car dealership and being in back in the service
department with the mechanics or watching how cars
were sold.

DEALER | NOVEMBER 2013

	 Page 68

THE SEVEN MOST IMPORTANT
WORDS IN CLOSING

MOTOR
GROUP

I was born about six years later in 1959 – the third of
three children - and grew up in that small town. I could
ride my bicycle to school. I would also ride my bicycle
down to the original dealership -- Lee Motor Company.
Truth is, it was a very small dealership – wasn’t even
big enough for a showroom. My dad might have had 12
employees.

10

Charlie Polston

	

LEE

I grew up in the car business. Before becoming a Ford
dealer, my father, James Lee, started working at a Ford
plant in Norfolk, VA, after he got out of the Navy in 1946.
A couple of years later, he had an opportunity to work
for a couple of small dealers in the northeastern part
of North Carolina -- this was in the late ‘40s and early
‘50s. In 1953, with $5,000, he bought an almost-closed
small Ford dealership in Elm City, NC. It was a town of
about 1,000 people, located between two fairly goodsized mid-markets, Wilson and Rocky Mount.

He had a real good trade with farmers. He could talk to
a farmer that had been in the field for 14 or 15 hours or
he could talk to a local banker. And he always treated
them the same. I had the good fortune to watch that
growing up. He was somewhat old-fashioned – a World
War II veteran. But for whatever reason, whenever
I hung out there, he never told me to go home or go
play ball somewhere. He was very happy to have me be
there and to sit in his office to watch and listen to him,
which was great because I just was very interested in
-- enthralled you could say -- with the car business.

Page 8

COVER STORY

John, walk us through the early history of your
organization, when you first started with your
father and then the transformation to when
you took over the dealership.

My father had a great personality. People really liked
him. People trusted him. He could talk to anybody. He
treated everybody the same, which is, by the way, how
I’ve always wanted to conduct my life in dealing with
people.

Dave Anderson 	

ARE YOU MAKING
	CUSTOMERS
	
OR MAKING MONEY?

5 HOT TIPS ON FACEBOOK
PROMOTION TO DRIVE
LEADS & SALES
Kathi Kruse	

CUSTOMER SERVICE
TRAIN WRECKS

	

President and Co-owner
of Russell & Smith
Automotive Group

TRADING-IN ON THE
SUCCESS OF DIGITAL RETAILING
Amit Maheshwari	

	

CHASE

ADVERTISING’S GREAT EIGHT

	

	

You can visit:
dealer-magzine.com

	

	

Page 28

The leading multimedia information
source for the
automotive retail
industry. Connecting
with franchised
automotive dealers
and managers over ten
million times per year.

	

What was your first real job at the dealership?
Well, of course, I’ve done it all. After Elm City, we moved
to Wilson in 1967, and about three years later, he had
built a facility on a major highway, Highway 301, which
is the main north-south route.
To answer your question, I really did do everything. I
cleaned commodes. I scrubbed floors. I swept. I said
“Hello” to customers. I washed cars, changed oil, did
tune-up jobs. You name it, I’ve done it. But the proudest
thing I can say in my life, outside of my family, is that I
can never remember not having a job. We lived in the
country. I grew up “putting in tobacco,” which is what
we called it. I worked in the tobacco fields and on a hog

dealer-magazine.com

farm. I bagged groceries. I know these jobs aren’t related to
the car business, but you name it, I’ve done it. I’m proud of
the fact that the good Lord gave me a drive to work, and that
my father and parents were hard-working people. I saw that
and it inspired me. If you want something, you have to work
for it. And that’s exactly what I did.

John, how do those lessons of work experience
translate to your experience now as an owner?
Well, I’m attracted to people who have a good work ethic.
I’m able to recognize an individual who really wants to put in
the time to make a difference. There are all sorts of clichés
in our business. You can work smart, you can work hard, but
I believe you have to work hard and smart.

dealer-magazine.com

This is a very demanding business. We have to be on our
best game when people are getting off work, and we have to
be prepared. I’ve always prided myself in being able to pick
employees who have a strong work ethic and want to put in
the time to make a difference and to improve themselves.

Let’s fast forward from 1970 up to 2013 – 43 years
later. You began as a single point Ford dealership
with a family. You’ve grown to an amazing size.
Tell us about the challenges you’ve had getting to
this point.
Let’s see. I had never worked in any kind of white collar
situation in the dealership until my father became sick in
1979. He was only 56 when he passed away.

NOVEMBER 2013 | DEALER

11

H

is son John, born six years later, would
ride his bike after school to the small
dealership that didn’t even have a
showroom. He fell in love with the
business at age six.
In those early years, he cleaned toilets, swept
floors, worked in the tobacco fields for the local
farmers, while learning from his dad how to work
hard and treat people right.
At age 20, while still in college, John found himself
running the dealership after his dad died. At the
time, the dealership had fewer than 25 employees
and John had yet to sell his first car.

He and his wife, Lynn, have turned that small business
into Lee Motor Group, which now has 10 dealerships
in four states, including one of the top-selling Hyundai
dealerships in the country. Seven of the stores were
open points awarded to Lee Motor Group. With the
addition of a corporate airplane and helicopter, John and
his President, Tim Varnell, are able to visit and manage
the stores on a timely basis.

Continuing a practice he began when he first took over
the store, John still gives his personal phone number to
every customer who buys from the dealerships in North
Carolina.
He credits hard work, integrity and treating people right
for the extraordinary success he’s experienced through
the years.
SM SAN MIGUEL

FEATURE

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First Drive:
Audi R8
O

n a rain-slicked night in Italy’s soaring
Dolomites, that romantic attachment to Audi’s
once-groundbreaking,
damn-the-weather
traction system is easy to understand. We’re driving the
discreetly revamped R8 on a two-day northbound trek
from a Moto GP track in Rimini, to a memorable seaside
lunch in Venice and into the mountains of Italy and
Austria, descending to take a beer-soaked checkered
flag in Munich. But you don’t have to be living la dolce

20

DEALER | NOVEMBER 2013

vita to appreciate the oft-downplayed performance edge
of Quattro. On a slippery morning in Toledo, or a downpour
in Sonoma, Audi sports cars go all superhero while the
weather Kryptonites rear-drivers like Corvettes, sapping
their vaunted muscle, turning them into timid Clark Kents.
A nice set of winter tires helps. With autumn snow already
frosting high Alpine passes, an Audi engineer has prudently
shod our R8 convoy of V-8 coupes, V-10 Spyders, and
the V-10 Plus model with Dunlop Winter Sport tires.

dealer-magazine.com

That V-10 Plus model is new. This weight-watching, 550hp show-off replaces the limited-run GT coupe and Spyder
atop the lineup when R8s reach showrooms in March.
(These time-travelers skip past 2013 for a 2014 modelyear designation). For now, the Plus is available only as
a hardtop. The Euro-market Plus we’re driving shaves
110 pounds from the standard V-10, in part via ceramic
brakes and less sound-absorption material. American
versions will weigh more, forgoing the Euro version’s
fiberglass shell seats and clear carbon engine cover.

Here, with the moon poking a hole in stubborn clouds, I’m
climbing a 525-hp V-10 Spyder through northern Italy’s Parco
Nazionale Dolomiti Bellunesi. This national park’s spectacular,
pink-hued granite walls and strange grassy peaks stand
between me and Bolzano -- or Bozen, the town’s Deutsche
name in this largely German-speaking province of South Tyrol.

>
NOVEMBER 2013 | DEALER

dealer-magazine.com

21

FEATURE
2014 Audi R8
On sale: March
Price: $115,000/$150,000/$180,000 (V-8/V-10/Plus, est.)
Engine: 4.2L V-8, 430 hp, 317 lb-ft; 5.2L V-10,
525/550 hp; 391/398 lb-ft
Drive: Four-wheel
EPA Mileage: 13/21 mpg (est.)

22

DEALER | NOVEMBER 2013

dealer-magazine.com

dealer-magazine.com

NOVEMBER 2013 | DEALER

23
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
BOOKCOVER
Fr. Rico Trinidad

BOOK COVER DESIGN
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS

Your Smart Colour All-in-One

CONTACTS
Copylandia
Campaign flyers for
new products

As a compact multifunctional,
the magicolor 1690MF is a perfect
communication wizard for your office
or small business: The magicolor
1690MF combines network printing,
copying,scanning,and fax capabilities.
It also features a standard automatic
document feeder for easier handling
of originals.
Compatible with:

COPY
20 monochrome
copies (A4) per minute

PRINT

1200 dpi x 600 dpi x1
bit,20 monochrome
prints (A4) per minute

FAX
3 seconds per page
at it's V.34 modem

SCAN
20 originals per minute,
600 dpi x 600 dpi x 1 bit

All-in-one 5/20 ppm

FLYERS
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
Copylandia
Campaign flyers for
new products

FLYERS
SM SAN MIGUEL
WEB DESIGN
PRINT

 Every Office’s Dream

LOGO & VECTORS
CONTACTS
Copylandia
COPY
FAX

Campaign flyers for
new products

PRINT
SCAN

Proper document management is essential to every successful business. More time is lost locating documents
than the time used for studying them, if ever they are found.
This is why Copylandia has the DEVELOP Business Solution.
With DEVELOP Business Solution, you will have the ease and convenience of scanning documents to be filed
and indexed and retrieving scanned and electronic files for printing and emailing. These are complemented with
controlled access to documents which can be further encrypted so that they cannot be printed or emailed, or
viewed without authority. You can also track the user who created, modified, viewed, deleted, scanned, printed
or emailed particular documents.

Art Of Living Workshop For Kids From 8 To 13
• Fun And
Laughter!
• Easy Yoga
• Meditation
• Experiential
Learning
• Enhancement Of
Creative Skills
• Improvement Of
Memory And
Concentration
• Healthier
Emotions
• Better Interaction
With Others

DEVELOP Business Solution guarantees return on investment as it is guaranteed to give huge savings on costs of
document storage space and manpower time.
DEVELOP Business Solution generates a complete accounting report on the usage of the Develop Multifunction
Copier and billing reports of printing and copying jobs per department or individual user.
Break free from your office walls as you can now access your documents through the internet from anywhere at
your convenience with full confidence and security.
Call Copylandia for a free demonstration of the Develop Business Solution!

Call 535-8-535
www.copylandia.com
sales@copylandia.com

FLYERS
SM SAN MIGUEL
WEB DESIGN
PRINT

Sales Champion of the Month
Prizes:

LOGO & VECTORS

• Selling Unit with the highest sales revenue for the quarter.
• The individual sales target for the quarter should be met to qualify.
• Must sell minimum of 1 unit of any KIP model, 3 units Ineo Color, 4 units
Riso or 1 unit ComColor, 6 units Magicolor.

- Trip to Hongkong for 1 person + US$300
- Certificate of Recognition

Prizes:

Riso Champion of the Year
Prizes:

• Selling Unit with the highest revenue on Risographs sold.
• Minimum of 24 Riso units to qualify.
• Minimum of 12 units of A3 Models.

*All qualifiers will receive a certificate of recognition and a gift

develop champion of the year

*All qualifiers will receive a certificate of recognition and a gift

Prizes:

• Selling Unit with the highest revenue on KM color printers sold.
• Minimum of 60 Magicolor printers (not including MC1600W) to qualify.

Copylandia
Campaign flyers for
new products

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

Production Machine Champion of the Year

KIP Champion of the Year

• Selling Unit with the highest revenue of KIP Machines sold.
• Minimum of 6 KIP machines to qualify.
• Minimum 2 units of KIP3000/3100 to qualify.

Prizes:

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

Sales Champion of the Year

Solutions Manager of the Year

• The Branch or Solutions Manager whose team earned the highest sales
versus target performance rating.
• Must hit sales revenue and product targets.
- Trip to Hongkong for 2 + US$5,000
- Certificate of Recognition

Prizes:

*All qualifiers are“Sales Quota Busters” and therefore will receive the following prizes:

Branch of the Year
Prizes:

- Trip to Hongkong for 2 + US$5,000
- Certificate of Recognition

*All qualifiers are“Sales Quota Busters” and therefore will receive the following prizes:
- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

• The branch with the best BTIP x Sales Performance over Target Rating.
• Must hit their sales revenue and product targets.
- Trip to Hongkong for 2 for all members of the team + US$1,000
- Certificate of Recognition

Enjoy the sights, sounds, and tastes of Disneyland Hongkong with
your family by winning as many contests and prizes as you can.
See you all in Hongkong!

000,1$SU + maet eht fo srebmem lla rof 2 rof gnokgnoH ot pirT noitingoceR fo etacifitreC . gnitaR tegraT revo ecnamrof reP selaS x PITB tseb eht htiw hcnarb ehT •
.stegrat tcudorp dna eunever selas rieht tih tsuM •

:sezirP

raeY eht fo hcnarB
raeY eht fo hcnarB

noitingoceR fo etacifitreC -

Campaign flyers for the
City of Pangasinan

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

• Selling Unit with the highest sales revenue for the year.
• The individual revenue sales target should be met to qualify.
• Must sell a minimum of 3 KIP/Horizon/HSM 386.2 or higher, V-Press.
• Must sell a minimum of 2 ComColor.
• Must sell a minimum of 9 Ineo Color.
• Must sell a minimum of 12 Riso.
• Must sell a minimum of 24 Magicolor.

htiw gnokgnoH dnalyensiD fo setsat dna ,sdnuos ,sthgis eht yojnE
.nac uoy sa sezirp dna stsetnoc ynam sa gninniw yb ylimaf ruoy
!gnokgnoH ni lla uoy eeS

WOW Pangasinan

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

*All qualifiers will receive a certificate of recognition and a gift

*All qualifiers will receive a certificate of recognition and a gift

Prizes:

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition
*All qualifiers will receive a certificate of recognition and a gift

• Selling Unit with the highest revenue on Production Machines sold.
• Minimum of 6 units of Production Machines to qualify.
• Production machines include Comcolor, Ineo+6500/+6501, Ineo 1051/1200, BQ270,
BQ150, HSM V- Press, HSM Central Shredders and Balers, and other similar products.

*All qualifiers will receive a certificate of recognition and a gift

Prizes:

• Selling Unit with the highest revenue of Develop copiers sold.
• Sell a minimum of 60 units of Develop machines to qualify.
• Sell a minimum of 12 units of Ineo Color to qualify.

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

Konica Minolta Champion of the Year

Prizes:

- Trip to Hongkong for 2 + US$1,000
- Certificate of Recognition

noitingoceR fo etacifitreC -

CONTACTS

Sales Champion of the Quarter

• Selling Unit with the highest sales revenue for the month.
• The individual sales target should be met to qualify.
• Must sell at least 1 Ineo Color, 1 Riso and 1 Magicolor to qualify.

POSTERS
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
Multiple packaging
designs for various
products and/or
services.

PACKAGING
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
Various POP Designs
for Copylandia

Organized By:

Presented By:

UP LAW CLASS OF '85

L AW O F F I C E SOf F
L aw ffices O
M Aary C A R M E N r.. M adridD - C RO S T
M RY c arMen R M A D R I -c rOst
www.usvisalawcenter.com
C OMPREHENSIVE I MMIGRATION S OLUTIONS
HELPING ATTAIN IMMIGRATION GOALS

●

www.copylandia.com

PROMOTING COMPLIANCE AMONG THE MIGRANT COMMUNITIES

*
With

THE BLOOMFIELDS
*

TEATRINO PROMENADE AT GREENHILLS
Friday, June 25, 2010 @ 8:00 PM

P 1,000

Organized By:
UP LAW CLASS OF '85

Presented By:

LABELS AND TICKET

L AW O F F I C E SOf F
L aw ffices O
M Aary C A R M E N r.. M adridD - C RO S T
M RY c arMen R M A D R I -c rOst
www.usvisalawcenter.com
C OMPREHENSIVE I MMIGRATION S OLUTIONS
HELPING ATTAIN IMMIGRATION GOALS

●

PROMOTING COMPLIANCE AMONG THE MIGRANT COMMUNITIES

www.copylandia.com
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
Various logo designs
for clients

LOGO DESIGNS
SM SAN MIGUEL
WEB DESIGN
PRINT
LOGO & VECTORS
CONTACTS
Various logo designs
for clients

LOGO DESIGNS
MOBILE:
(+63) 917.555.9845
(+63) 932.851.4015
HOME:
02.6526474
02.4650742
E-MAIL:
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	sheila@chunkiebox.com
ONLINE PORTFOLIO:
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Sheila May R. San Miguel's 2013 portfolio

  • 1. PORTFOLIO | 2013 SHEILA MAY R. SAN MIGUEL
  • 2. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Julant Pest Control Systems Inc Julant is the leading and preferred name in the pest control and construction industry for over 25 years. Julant is the leader in the pest control industry in innovations and safe pest management programs. The company utilizes only FPA/FDA-approved chemicals in all its projects.
  • 3. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Kares International Kares International Group of Companies provides services for general trading of imported as well as locally manufactured goods. We specialize but are not limited to corporate giveaways, novelty items, uniforms, food supplies and other premium items.
  • 4. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Global Strategic Proposed study layout for Company’s website WEBSITE - RESPONSIVE LAYOUT
  • 5. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Holistic Jose Wellness In-Home Personal Training, Private Studio Personal Training in the GTA, Boot Camps, Exercise Program Design, Holistic Lifestyle Coaching, Home Gym Set Up.
  • 6. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Basement Salon A Manila-based high-end Salon that caters to the hgher class public who needs professional hair needs.
  • 7. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Updated homepage web banners to multiple websites.
  • 8. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Digital Dealer Conference and Exposition The Digital Dealer Conference and Exposition is the premier educational conference and exposition dedicated to Internet and technology solutions for automotive professionals. WEB BANNER ADS
  • 9. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Leo Burnett Brochure design for Leo Burnett website. BROCHURE
  • 10. SM SAN MIGUEL PublicatioN of A Closer Look at St. Paul the APoStLe The PonTifical Mission socieTies of The PhiliPPines 824 DoN Quijote Street, SamPaloc, maNila WEB DESIGN n e w s l e t t e r entered as second class mail matter at the manila central Post office on may 1967. renewed on april 9, 2008, document no. 25 page no. 05 book no. 37 series of 2008 2008 • Volume 47 • No. 2 PRINT LOGO & VECTORS CONTACTS The Missions Newsletter Quarterly newsletter for the Pontifical Mission Societies of the Philippines Jubilee Year of St. Paul, the Apostle Profile: Saul was a Pharisee and a tent-maker by trade. Saul the Jew hated and persecuted Christians as heretical, even assisting at the stoning of St. Stephen the Martyr. On his way to Damascus to arrest another group of them, he was knocked off his horse and to the ground, struck blind by a heavenly light, and given the massage that in persecuting Christians, he was persecuting Christ. The experience had a profound spiritual effect on him, causing his conversion to Christianity. He was baptized, changed his name to Paul to reflect his new person, and began traveling, preaching and writing. Author of much of the New Testament books. He was martyred in Rome. Born: c.3 Tarsus, Cilicia (modern Turkey) Missionary Journeys: firsT Missionary Journey: Approximate dates: A.D. 45 - 49 Companions: Barnabas, John Mark Mission Field: Cyprus and Asia Minor (Turkey) Approximate miles traveled: 1,400 miles Sent by the church of Antioch, Syria seConD Missionary Journey: Approximate dates: A.D. 50 - 52 Companions: Silas, Timothy, Priscilla and Aquila, Luke Mission Field: Syria, Turkey, Greece Approximate miles traveled: 2,800 miles Sent by the church of Antioch, Syria Board of editorial Consultants Bp. Edwin A. De la Peña, MSP, DD Msgr. Pedro C. Quitorio, III Fr. James H. Kroeger, MM Why do we celebrate a year dedicated to St.Paul? THirD Missionary Journey: Approximate dates: A.D. 53 - 58 Companions: Timothy, Luke, and other disciples Mission Field: Turkey, Greece, Lebanon, Judea-Samaria-Galilee Approximate miles traveled: 2,700 miles Sent by the church of Antioch, Syria fourTH Journey To roMe: Approximate dates: A.D. 60 - 61 Companions: Luke, Roman guards, others By way of Lebanon, Turkey, Crete, Malta, Sicily, Rome Approximate miles traveled: 2,250 miles Sent by the Roman Governor Festus. DieD: A martyr, beheaded at Rome, Italy (c.65) feasT Days: 25 January (celebration of his conversion) 29 June (celebration of Saints Peter and Paul co-founders of the Church) 18 November (feast of the dedication of the Basilicas of St. Peter and St. Paul) PaTron of: Authors, Journalists, Press, Publishers, Rome, Rope Makers, Snake Bites, Travel. editor Bp. Gilbert A. Garcera, DD researcher / Writer Mr. Anthony S.P. Dameg associate Project Coordinator Sr. Marissa G. Maraya, MSBS layout and Design Mr. Eric Jason C. Sarol Ms. Sheila May R. San Miguel Circulation Coordinators Mr. Jemcer L. Teng Mr. Benjamin S. Tulaña Ms. Herminigilda T. de Guzman Ms. Ma. Christine A. Cape Finance Officer Ms. Ma. Janil A. Uy I noitalibuJ nI I era eseht – hcruhC eht ni snotiarbelec lufyoj rof snoisacco ro snosaes era sraey eelibuJ .rehtona eno htiw dna doG ot resolc lufhtiaf eht ekam ot ecarg fo sraey Periodically, the Church sets aside an entire year to encourage all of us to focus on some particular and important aspect of our faith. The jubilee year of St. Paul gives us an opportunity to honor one of the great saints and founders of the early Church – the Apostle Paul on his 2000th birthday. ,tnediserp )senippilihP eht fo ecnerefnoC ’spohsiB cilohtaC( PCBC dna oraJ fo pohsibhcrA a deussi ,senippilihP eht fo spohsib eht lla fo flaheb ni .D.D ,oemadgaL .N legnA pohsibhcrA gnironoh raeY eelibuJ eht fo notiarbelec eht ni lufhtiaf eht ediug dluow taht tnemetats larotsap .luaP eltsopA eht fo yrasrevinna htrib ht0002 eht ot lufhtiaf onipiliF eht fo tnemevlovni dna evtiatiini eht setivni oemadgaL pohsibhcrA eht yduts ot emti ekat ot dna segamirglip latinetinep hguorht raeY eelibuJ eniluaP eht etarbelec detacided yllaicepse senirhs dna snotiuttisni ,snotiagergnoc suoigileR .luaP .tS yb nettirw seltsipe evol ,ssenerawa retaerg a ot doG fo elpoep eht dael ot pohsibhcrA eht yb dellac era luaP .tS ot .tsirhC ot detcerid yllohw saw efil esohw eltsopa taerg eht fo notiatimi dna emoceb lla ew taht ;notiarbelec siht fo noisnemid lacinemuce eht tuo detniop eh ,yltsaL lufyoj siht etarbelec ew sa taht seripsa eH .snatisirhC lla gnoma ynomrah dna ytinu fo stnega cilotsopa nommoc ruo ni su leporp ot yaw a emoceb lliw ti ,eltsopa taerg eht gnironoh ni noissacco .aisA fo tser eht sdrawot scilohtaC onipiliF sa noissim .luaP .tS ot detacided raey siht gnirud gnisselb tnadnuba s’doG ecneirepxe lla ew yaM ?lufGninaeM luaP .Ts fo raey eeliBuJ siHT eKaM eW naC WoH From a persecutor of the early Christians, St. Paul was changed forever when he met Jesus on the way to Damascus (Acts 9). At the time of his conversion, Jesus had said: “I will show him how much he must suffer for me” (Acts 9:17). St. Paul loved Jesus so much; all his life, during his many missionary trips, St. Paul met troubles and went through dangers of every kind. He was stoned, whipped, shipwrecked and lost at sea. For so many times, he was hungry, thirsty and cold. Yet he always trusted God. He never stopped preaching. He was always motivated by his great love for the Resurrected Christ that gave him great comfort in spite of every suffering. He was sentenced to death because of his tireless preaching about Jesus. He was beheaded in Rome in the year 65, during Nero’s terrible persecution. Paul called himself the apostle to the gentiles. He preached the Gospel to the non-Jews that took him to the whole known world. Our Holy Mother Church recognizes and celebrates the contributions of St.Paul, the author of many New Testament books. He was much more than just a writer of the epistles. He was also a teacher and a traveler who brought the Good News to everyone. And above all, he was a courageous witness to his faith in Jesus Christ. “From St. Paul we draw a very important lesson: what counts is to place Jesus Christ at the center of our lives, so that our identity is marked essentially by the encounter, by communion with Christ and with his Word.” – Pope Benedict XVI, The Apostles .sgntiirw s’luaP .tS tcefler dna daeR n n .luaP .tS ot detacided sehcruhc gntiisiv yb egamirglip a ekaM ’stniaS fo tsaeF( 92 enuJ ,)luaP .tS fo noisrevnoC( 52 yraunaJ :luaP .tS ot detacided tsaef eht etarbeleC n .)sllaw eht edistuo luaP dna reteP ’stniaS fo sacilisaB eht fo notiacideD( 81 rebmevoN ,luaP dna reteP .htiaf ruo ot ssentiw ruo yb lepsoG eht daerpS n luaP eltsopA eht ot reyarP ,eltsopa suolaez tsom ,luaP .tS suoirolG ,htiaf peed a su evig ,tsirhC fo evol eht rof rytram ;droL ruo rof evol gninrub a ,epoh tsafdaets a tsirhC tub ,evil ohw I regnol on si tI“ ,uoy htiw mialcorp nac ew taht os seltsopa emoceb ot su pleH ”.em ni sevil ohw ytuaeb dna hturt reh ot sessentiw ,traeh erup a htiw hcruhC eht gnivres :rehtaF ruo doG esiarp ew uoy htiW .syad ruo fo ssenkrad eht tsdima ”.reverof dna won ,tsirhC ni dna hcruhC eht ni ,yrolg eht eb miH oT “ .nemA senippilihP – seiteicoS noissiM lacfiitnoP alinaM 8001 ,colapmaS ,teertS etojiuQ noD 428 0303-047 )20( .oN xaF ;8023-187 )20( .soN leT gro.lihp-smp.www :etisbeW ;0279943-1290 .oN eliboM St. Paul CroSSword How well do you know the life and ministry of the Apostle Paul? Answer the crossword puzzle and rediscover the great love of St. Paul for Christ and His Church. Puzzle aCross 1 Paul’s companion during his missionary travels 5 Paul surprised a soldier when he spoke this (Acts 21:37) 9 Pauline epistle sometimes called the “angry letter” (abbr.) 12 “…yet for your sake he became ___” (2 Cor 8:9) 14 There was no room here 15 Altar in the sky 16 “…when the perfect comes, the imperfect will pass ____” (1 Cor 13:10) 17 magic ____ 19 The ____ to Damascus 20 “____ the vine…”(Jn 15:5) 21 ____ of Songs 22 Merry 23 Condor’s home 24 People in Lystra proclaimed Barnabas and Paul to be these (Acts 14:6–13) 26 Vulgar man 27 Tank 30 Basilica of St. Paul Outside the ____ 33 “His mercy is from ____ to…” (Lk 1:50) 34 Exemplar of might 36 Brother of Jacob 37 According to Paul, the helmet of salvation is this (1 Tim 5:8) 38 Not well lit 39 Pauline letter. 41 The ____ at the Well 42 Paul, the ____ to the Gentiles 45 Longest of the Pauline letters. 46 In 1 Timothy 5:17, Paul tells us to do this constantly 47 Final stop for Paul, in Acts 49 St. Francis de ___ 52 Lettuce for a “Georgia Peach”? 53 “____ company ruins good morals” (1 Corithians 15:33) 55 Gnostic being 56 Number of missionary trips Paul made 58 Tropical tuber 59 Script conclusion? 60 Roman crowd? 61 Mourn 62 Not high 63 One-celled protozoa 64 Entwines DoWn 1 Paul said he would travel here after leaving Rome (Rom 15:28) 2 The Diocese of Des Moines is here 3 Rich soil 4 The end of a document? 6 Sign of papal office 7 “…world without ___. Amen” 8 Abstract being 9 London jail 10 Asian inland sea 11 Our ____ of Lourdes 13 “And take the helmet of salvation, and the _____ of the Spirit” (Eph 6:17) 18 Time or place designation 19 “On the third day he ____ again” 21 Galilee, and others 22 OT hist. book 23 Protectors of the first amendment (abbr.) 24 Club stint 25 Sweet suffix 27 Hiding place 28 Paul asked Philemon to provide one (Phm 1:22) 29 Soft lambskin leather 30 Marry 31 Paul left Cyprus with Barnabas and traveled here 32 You wouldn’t put one of these under a bushel basket 35 Understanding 37 Tarsus, to Paul 39 7th letter of the Greek alphabet 40 Wood starter 41 “Blessed is the fruit of your ___” 43 Paul asked the Corinthians to “____ your hearts to us” (2 Cor 7:2) 44 Female members of religious orders (abbr.) 45 Garments 47 Fish eggs 48 Paul was upset because of the number of these in Athens (Acts 17:16) 49 Paul, as he was known at the martyrdom of Stephen (Acts 7:58) 50 Air (prefix) 51 Early movie mogul 52 Creche 53 Alien god of the Exodus 54 Dry 56 Abbr. for two Pauline letters 57 Hasten 58 Number of years Paul was kept under house arrest in Rome (Acts 28:30) ansWer NEWSLETTER
  • 11. SM SAN MIGUEL Vol. 20 No. 9 SEPTEMBER 2013 WEB DESIGN Vol. 20 No. 11 NOVEMBER 2013 Vol. 20 No. 7 JULY 2013 PRINT TOM LOGO & VECTORS DEFELICE Owner CIRCLE BMW CONTACTS SIMPLY USEFUL ADVICE CAN DRIVE CUSTOMERS & OVERHAUL MARKETING DEALER MAGAZINE Monthly Issue Jim Boldebook Jay Baer Page 10 SMITH Page 34 Page 18 Page 36 Page 38 COVER STORY EMAIL INBOX DELIVERY AND SENDER REPUTATION Neil Bibbins Page 56 PROFIT ACCOUNTING YOUR DMS Sandi Jerome Page 60 JOHN LEE Owner Lee Motors Co., Inc. Page 26 David Lewis Page 12 YOUR EXPECTATIONS FOR 2014 WILL DRIVE SUCCESS Doug Austin Page 23 10 THINGS TO STOP DOING ON FACEBOOK NOW BEFORE IT’S TOO LATE Kathi Kruse Page 37 SMARTY PANTS PARTS PRICING Ed Kovalchick Page 56 With $5,000 in his pocket, World War II veteran James Lee bought a small Ford dealership in Elm City, NC in 1953. “Son, I want to tell you something. The reason that I bought this car from you is you didn’t act like I could not buy because I was wearing my overalls.” I was able to spend a lot of time there. I certainly had an interest from day one in the business. I liked being around a car dealership and being in back in the service department with the mechanics or watching how cars were sold. DEALER | NOVEMBER 2013 Page 68 THE SEVEN MOST IMPORTANT WORDS IN CLOSING MOTOR GROUP I was born about six years later in 1959 – the third of three children - and grew up in that small town. I could ride my bicycle to school. I would also ride my bicycle down to the original dealership -- Lee Motor Company. Truth is, it was a very small dealership – wasn’t even big enough for a showroom. My dad might have had 12 employees. 10 Charlie Polston LEE I grew up in the car business. Before becoming a Ford dealer, my father, James Lee, started working at a Ford plant in Norfolk, VA, after he got out of the Navy in 1946. A couple of years later, he had an opportunity to work for a couple of small dealers in the northeastern part of North Carolina -- this was in the late ‘40s and early ‘50s. In 1953, with $5,000, he bought an almost-closed small Ford dealership in Elm City, NC. It was a town of about 1,000 people, located between two fairly goodsized mid-markets, Wilson and Rocky Mount. He had a real good trade with farmers. He could talk to a farmer that had been in the field for 14 or 15 hours or he could talk to a local banker. And he always treated them the same. I had the good fortune to watch that growing up. He was somewhat old-fashioned – a World War II veteran. But for whatever reason, whenever I hung out there, he never told me to go home or go play ball somewhere. He was very happy to have me be there and to sit in his office to watch and listen to him, which was great because I just was very interested in -- enthralled you could say -- with the car business. Page 8 COVER STORY John, walk us through the early history of your organization, when you first started with your father and then the transformation to when you took over the dealership. My father had a great personality. People really liked him. People trusted him. He could talk to anybody. He treated everybody the same, which is, by the way, how I’ve always wanted to conduct my life in dealing with people. Dave Anderson ARE YOU MAKING CUSTOMERS OR MAKING MONEY? 5 HOT TIPS ON FACEBOOK PROMOTION TO DRIVE LEADS & SALES Kathi Kruse CUSTOMER SERVICE TRAIN WRECKS President and Co-owner of Russell & Smith Automotive Group TRADING-IN ON THE SUCCESS OF DIGITAL RETAILING Amit Maheshwari CHASE ADVERTISING’S GREAT EIGHT You can visit: dealer-magzine.com Page 28 The leading multimedia information source for the automotive retail industry. Connecting with franchised automotive dealers and managers over ten million times per year. What was your first real job at the dealership? Well, of course, I’ve done it all. After Elm City, we moved to Wilson in 1967, and about three years later, he had built a facility on a major highway, Highway 301, which is the main north-south route. To answer your question, I really did do everything. I cleaned commodes. I scrubbed floors. I swept. I said “Hello” to customers. I washed cars, changed oil, did tune-up jobs. You name it, I’ve done it. But the proudest thing I can say in my life, outside of my family, is that I can never remember not having a job. We lived in the country. I grew up “putting in tobacco,” which is what we called it. I worked in the tobacco fields and on a hog dealer-magazine.com farm. I bagged groceries. I know these jobs aren’t related to the car business, but you name it, I’ve done it. I’m proud of the fact that the good Lord gave me a drive to work, and that my father and parents were hard-working people. I saw that and it inspired me. If you want something, you have to work for it. And that’s exactly what I did. John, how do those lessons of work experience translate to your experience now as an owner? Well, I’m attracted to people who have a good work ethic. I’m able to recognize an individual who really wants to put in the time to make a difference. There are all sorts of clichés in our business. You can work smart, you can work hard, but I believe you have to work hard and smart. dealer-magazine.com This is a very demanding business. We have to be on our best game when people are getting off work, and we have to be prepared. I’ve always prided myself in being able to pick employees who have a strong work ethic and want to put in the time to make a difference and to improve themselves. Let’s fast forward from 1970 up to 2013 – 43 years later. You began as a single point Ford dealership with a family. You’ve grown to an amazing size. Tell us about the challenges you’ve had getting to this point. Let’s see. I had never worked in any kind of white collar situation in the dealership until my father became sick in 1979. He was only 56 when he passed away. NOVEMBER 2013 | DEALER 11 H is son John, born six years later, would ride his bike after school to the small dealership that didn’t even have a showroom. He fell in love with the business at age six. In those early years, he cleaned toilets, swept floors, worked in the tobacco fields for the local farmers, while learning from his dad how to work hard and treat people right. At age 20, while still in college, John found himself running the dealership after his dad died. At the time, the dealership had fewer than 25 employees and John had yet to sell his first car. He and his wife, Lynn, have turned that small business into Lee Motor Group, which now has 10 dealerships in four states, including one of the top-selling Hyundai dealerships in the country. Seven of the stores were open points awarded to Lee Motor Group. With the addition of a corporate airplane and helicopter, John and his President, Tim Varnell, are able to visit and manage the stores on a timely basis. Continuing a practice he began when he first took over the store, John still gives his personal phone number to every customer who buys from the dealerships in North Carolina. He credits hard work, integrity and treating people right for the extraordinary success he’s experienced through the years.
  • 12. SM SAN MIGUEL FEATURE WEB DESIGN PRINT LOGO & VECTORS CONTACTS First Drive: Audi R8 O n a rain-slicked night in Italy’s soaring Dolomites, that romantic attachment to Audi’s once-groundbreaking, damn-the-weather traction system is easy to understand. We’re driving the discreetly revamped R8 on a two-day northbound trek from a Moto GP track in Rimini, to a memorable seaside lunch in Venice and into the mountains of Italy and Austria, descending to take a beer-soaked checkered flag in Munich. But you don’t have to be living la dolce 20 DEALER | NOVEMBER 2013 vita to appreciate the oft-downplayed performance edge of Quattro. On a slippery morning in Toledo, or a downpour in Sonoma, Audi sports cars go all superhero while the weather Kryptonites rear-drivers like Corvettes, sapping their vaunted muscle, turning them into timid Clark Kents. A nice set of winter tires helps. With autumn snow already frosting high Alpine passes, an Audi engineer has prudently shod our R8 convoy of V-8 coupes, V-10 Spyders, and the V-10 Plus model with Dunlop Winter Sport tires. dealer-magazine.com That V-10 Plus model is new. This weight-watching, 550hp show-off replaces the limited-run GT coupe and Spyder atop the lineup when R8s reach showrooms in March. (These time-travelers skip past 2013 for a 2014 modelyear designation). For now, the Plus is available only as a hardtop. The Euro-market Plus we’re driving shaves 110 pounds from the standard V-10, in part via ceramic brakes and less sound-absorption material. American versions will weigh more, forgoing the Euro version’s fiberglass shell seats and clear carbon engine cover. Here, with the moon poking a hole in stubborn clouds, I’m climbing a 525-hp V-10 Spyder through northern Italy’s Parco Nazionale Dolomiti Bellunesi. This national park’s spectacular, pink-hued granite walls and strange grassy peaks stand between me and Bolzano -- or Bozen, the town’s Deutsche name in this largely German-speaking province of South Tyrol. > NOVEMBER 2013 | DEALER dealer-magazine.com 21 FEATURE 2014 Audi R8 On sale: March Price: $115,000/$150,000/$180,000 (V-8/V-10/Plus, est.) Engine: 4.2L V-8, 430 hp, 317 lb-ft; 5.2L V-10, 525/550 hp; 391/398 lb-ft Drive: Four-wheel EPA Mileage: 13/21 mpg (est.) 22 DEALER | NOVEMBER 2013 dealer-magazine.com dealer-magazine.com NOVEMBER 2013 | DEALER 23
  • 13. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS BOOKCOVER Fr. Rico Trinidad BOOK COVER DESIGN
  • 14. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS Your Smart Colour All-in-One CONTACTS Copylandia Campaign flyers for new products As a compact multifunctional, the magicolor 1690MF is a perfect communication wizard for your office or small business: The magicolor 1690MF combines network printing, copying,scanning,and fax capabilities. It also features a standard automatic document feeder for easier handling of originals. Compatible with: COPY 20 monochrome copies (A4) per minute PRINT 1200 dpi x 600 dpi x1 bit,20 monochrome prints (A4) per minute FAX 3 seconds per page at it's V.34 modem SCAN 20 originals per minute, 600 dpi x 600 dpi x 1 bit All-in-one 5/20 ppm FLYERS
  • 15. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Copylandia Campaign flyers for new products FLYERS
  • 16. SM SAN MIGUEL WEB DESIGN PRINT  Every Office’s Dream LOGO & VECTORS CONTACTS Copylandia COPY FAX Campaign flyers for new products PRINT SCAN Proper document management is essential to every successful business. More time is lost locating documents than the time used for studying them, if ever they are found. This is why Copylandia has the DEVELOP Business Solution. With DEVELOP Business Solution, you will have the ease and convenience of scanning documents to be filed and indexed and retrieving scanned and electronic files for printing and emailing. These are complemented with controlled access to documents which can be further encrypted so that they cannot be printed or emailed, or viewed without authority. You can also track the user who created, modified, viewed, deleted, scanned, printed or emailed particular documents. Art Of Living Workshop For Kids From 8 To 13 • Fun And Laughter! • Easy Yoga • Meditation • Experiential Learning • Enhancement Of Creative Skills • Improvement Of Memory And Concentration • Healthier Emotions • Better Interaction With Others DEVELOP Business Solution guarantees return on investment as it is guaranteed to give huge savings on costs of document storage space and manpower time. DEVELOP Business Solution generates a complete accounting report on the usage of the Develop Multifunction Copier and billing reports of printing and copying jobs per department or individual user. Break free from your office walls as you can now access your documents through the internet from anywhere at your convenience with full confidence and security. Call Copylandia for a free demonstration of the Develop Business Solution! Call 535-8-535 www.copylandia.com sales@copylandia.com FLYERS
  • 17. SM SAN MIGUEL WEB DESIGN PRINT Sales Champion of the Month Prizes: LOGO & VECTORS • Selling Unit with the highest sales revenue for the quarter. • The individual sales target for the quarter should be met to qualify. • Must sell minimum of 1 unit of any KIP model, 3 units Ineo Color, 4 units Riso or 1 unit ComColor, 6 units Magicolor. - Trip to Hongkong for 1 person + US$300 - Certificate of Recognition Prizes: Riso Champion of the Year Prizes: • Selling Unit with the highest revenue on Risographs sold. • Minimum of 24 Riso units to qualify. • Minimum of 12 units of A3 Models. *All qualifiers will receive a certificate of recognition and a gift develop champion of the year *All qualifiers will receive a certificate of recognition and a gift Prizes: • Selling Unit with the highest revenue on KM color printers sold. • Minimum of 60 Magicolor printers (not including MC1600W) to qualify. Copylandia Campaign flyers for new products - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition Production Machine Champion of the Year KIP Champion of the Year • Selling Unit with the highest revenue of KIP Machines sold. • Minimum of 6 KIP machines to qualify. • Minimum 2 units of KIP3000/3100 to qualify. Prizes: - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition Sales Champion of the Year Solutions Manager of the Year • The Branch or Solutions Manager whose team earned the highest sales versus target performance rating. • Must hit sales revenue and product targets. - Trip to Hongkong for 2 + US$5,000 - Certificate of Recognition Prizes: *All qualifiers are“Sales Quota Busters” and therefore will receive the following prizes: Branch of the Year Prizes: - Trip to Hongkong for 2 + US$5,000 - Certificate of Recognition *All qualifiers are“Sales Quota Busters” and therefore will receive the following prizes: - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition • The branch with the best BTIP x Sales Performance over Target Rating. • Must hit their sales revenue and product targets. - Trip to Hongkong for 2 for all members of the team + US$1,000 - Certificate of Recognition Enjoy the sights, sounds, and tastes of Disneyland Hongkong with your family by winning as many contests and prizes as you can. See you all in Hongkong! 000,1$SU + maet eht fo srebmem lla rof 2 rof gnokgnoH ot pirT noitingoceR fo etacifitreC . gnitaR tegraT revo ecnamrof reP selaS x PITB tseb eht htiw hcnarb ehT • .stegrat tcudorp dna eunever selas rieht tih tsuM • :sezirP raeY eht fo hcnarB raeY eht fo hcnarB noitingoceR fo etacifitreC - Campaign flyers for the City of Pangasinan - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition • Selling Unit with the highest sales revenue for the year. • The individual revenue sales target should be met to qualify. • Must sell a minimum of 3 KIP/Horizon/HSM 386.2 or higher, V-Press. • Must sell a minimum of 2 ComColor. • Must sell a minimum of 9 Ineo Color. • Must sell a minimum of 12 Riso. • Must sell a minimum of 24 Magicolor. htiw gnokgnoH dnalyensiD fo setsat dna ,sdnuos ,sthgis eht yojnE .nac uoy sa sezirp dna stsetnoc ynam sa gninniw yb ylimaf ruoy !gnokgnoH ni lla uoy eeS WOW Pangasinan - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition *All qualifiers will receive a certificate of recognition and a gift *All qualifiers will receive a certificate of recognition and a gift Prizes: - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition *All qualifiers will receive a certificate of recognition and a gift • Selling Unit with the highest revenue on Production Machines sold. • Minimum of 6 units of Production Machines to qualify. • Production machines include Comcolor, Ineo+6500/+6501, Ineo 1051/1200, BQ270, BQ150, HSM V- Press, HSM Central Shredders and Balers, and other similar products. *All qualifiers will receive a certificate of recognition and a gift Prizes: • Selling Unit with the highest revenue of Develop copiers sold. • Sell a minimum of 60 units of Develop machines to qualify. • Sell a minimum of 12 units of Ineo Color to qualify. - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition Konica Minolta Champion of the Year Prizes: - Trip to Hongkong for 2 + US$1,000 - Certificate of Recognition noitingoceR fo etacifitreC - CONTACTS Sales Champion of the Quarter • Selling Unit with the highest sales revenue for the month. • The individual sales target should be met to qualify. • Must sell at least 1 Ineo Color, 1 Riso and 1 Magicolor to qualify. POSTERS
  • 18. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Multiple packaging designs for various products and/or services. PACKAGING
  • 19. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Various POP Designs for Copylandia Organized By: Presented By: UP LAW CLASS OF '85 L AW O F F I C E SOf F L aw ffices O M Aary C A R M E N r.. M adridD - C RO S T M RY c arMen R M A D R I -c rOst www.usvisalawcenter.com C OMPREHENSIVE I MMIGRATION S OLUTIONS HELPING ATTAIN IMMIGRATION GOALS ● www.copylandia.com PROMOTING COMPLIANCE AMONG THE MIGRANT COMMUNITIES * With THE BLOOMFIELDS * TEATRINO PROMENADE AT GREENHILLS Friday, June 25, 2010 @ 8:00 PM P 1,000 Organized By: UP LAW CLASS OF '85 Presented By: LABELS AND TICKET L AW O F F I C E SOf F L aw ffices O M Aary C A R M E N r.. M adridD - C RO S T M RY c arMen R M A D R I -c rOst www.usvisalawcenter.com C OMPREHENSIVE I MMIGRATION S OLUTIONS HELPING ATTAIN IMMIGRATION GOALS ● PROMOTING COMPLIANCE AMONG THE MIGRANT COMMUNITIES www.copylandia.com
  • 20. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Various logo designs for clients LOGO DESIGNS
  • 21. SM SAN MIGUEL WEB DESIGN PRINT LOGO & VECTORS CONTACTS Various logo designs for clients LOGO DESIGNS