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Christopher Scott Pina
8507 Rain Dance, San Antonio TX 78242
Home: (808) 542-2216 - Jalapina77@yahoo.com
21 years ofmilitaryexperience in information technology support.
*15+ years as System Administrator on Windows 2003/2008 servers.
*Ability to workeffectively in a fast paced stressful environmentwith minimal supervision.
Effective team leader
trained in emergency response
Valid Texas driver's license
Awarded the Army Achievement and Army Commendation medals Received Global War on Terrorism Service
Medal. Maintained 100% accountability of a large section of equipmentworth over $1,000,000Expanded multi-lateral
relationswith Iraq/Afghanistan and the United states to strengthen securityand partnership during multiple overseas
January 2012 to January 2015
U.S. Army - Ft. Gordon,GA
Instructed over 400 newpersonnelin Information TechnologyEssentials.
Responsible for over 2 million dollars' worth ofclassroom information technologydevices,maintaining 100%
accountability with minimal system down time.
January 2011 to January 2012
Forward Operating Base Fenty, Afghanistan.
Monitored the daily operations of over 20 Windows 2003 and 2008 servers on one non-secure and two separate
Provided Tier III support on SharePoint 2010,Exchange 2007,SQL,DNS, DHCP, and Domain Controllersfor
over 2000 users.
Trained 4 employeeson System Administration tasks increasing the technicalknowledge of the IT section during
times of critical personnel shortages.
Help Desk Support Supervisor
January 2009 to January 2011
U.S. Army - Schofield Barracks, Hawaii
Maintained and administered computer networksand related computing environmentsincluding computer
hardware, systems software, applicationssoftware, and all configurations.
Served ashead of IT and System Administrator for the organization during one month long training exercise.
January 2008 to January 2009
U.S. Army, Contingency Operating Base - Speicher, Iraq
Managed and maintained 9 Windows 2003 servers which included SharePoint 2007, Exchange 2007, SQL,
WSUS, Microsoft Office Communicator, and Domain Controllerson both secure and non-secure networks.
Developed and implemented Group Policies to install software, updates,and security.
Performed Tier I, II, and III support for 1000 users and computers across the organization byexpertly resolving
software, hardware, and network related trouble tickets.
Performed routine backupsand disaster recoveryoperations on all local servers.
January 2004 to January 2008
US ARMY U.S. Army, San Angelo recruiting station - San Angelo,TX
Contacted,interviewed, and advised civilian personnel to obtain qualified applicantsfor enlistmentinto the Army.
Contacted representatives of schools, publicofficials,personnel managers, parentsof prospective applicants,
religious and civil leaders, and othersto presentthe Army asan employmentand career opportunity.
Medical Systems Section Leader
January 2001 to January 2004
U.S. Army - Ft. Sam Houston,TX
Served as the senior information system operator for the company'sinformation managementsection providing
support to a theater level medical logisticscompany.
Managed supported and provided maintenance to the company local area network and automation equipment.
January 2000 to January 2001
US Army - Ft. Irwin, CA
Installed,operated, and performed unit maintenance on multi-functional/multi-user information processing
systems and peripheral equipment and auxiliarydevices.
Performed input/ output data control and bulk data storage operations.
January 1998 to January 2000
CSSAMO U.S.Army Harvey Barracks - Kitzingen, Germany
Responsible for supporting all levelsof standard army maintenance information systems.
Ensured software updates were implemented, maintained hardware and software data on all STAMIS and
recorded and reviewed system problem reports.
Data Processing Specialist
January 1995 to January 1998
U.S. Army - Ft. Jackson,SC
Compiled production report data and quality controlinformation.
Assisted less experienced soldiersin the installation,operation,and maintenance ofinformation processing
Basic Instructors Course
Communication Security Custodian Course.Fort Gordon,Georgia *Equal Opportunity Leaders Course, Fort
Gordon, Georgia *Combatives Course level I and II,Fort Gordon,Georgia *Army Recruiter Course
Fort Jackson,South Carolina
North Central institute, Clarksville, TN, 68 Semester Units in Generalstudies CompTIANetwork+ MILITARY
TRAINING Information Technology Specialist Training, Fort Gordon, Georgia Information Technology
Specialist Advanced Leader's Course
Warrior Leaders Course
Customer Service Group Policy Video Teleconferencing (VTC) VMware Active Directory
KEY QUALIFICATIONS Top Secret SecurityClearance VoIP Customer Service Group Policy Video
Teleconferencing (VTC) VMware Active Directory
Army, automation, Basic, computer hardware, hardware, computer networks, DHCP,disaster recovery,DNS, functional,
information systems, Information Technology, localarea network,logistics, Exchange, MicrosoftOffice, SharePoint,
Windows, 2000,Communicator, Network, networks, personnel, Policies, quality control,Recruiter,servers,install
software, SQL,System Administrator, System Administration