SlideShare uma empresa Scribd logo
1 de 24
Welcome!
Thank you for participating. We are very
excited about this program and look forward
to using your valuable feedback to make it
even better.
If you have any questions or concerns during
the presentation please email:
Christian@educateinnovateinspire.com
Enjoy!
Welcome
The Game – Setup and Expectations
The Lands
• Communication Castle
• Positive Prairie
• Buoyant Bay
• Team Tree Forest
• No Follows Hollow
Types of Assessments
• Game Space
• Small Checkpoints
• Comprehensive Checkpoint
Please be sure to
start with audio files
on any slide they
appear.
The Game - Directions
Example Space
Simulated Activity for You
Feedback Check-In 1
Please complete your initial feedback perceptions at:
goo.gl/z0T48e
Communication Castle (Space 13)
• “Thomas Gordon developed the concept of an “I” statement in the
1960s and contrasted these statements to “you” statements, which
shift blame and attributions to the listener. “I” statements enable
speakers to be assertive without making accusations, which can often
make listeners feel defensive. An “I” statement can help a person
become aware of problematic behavior and generally forces the
speaker to take responsibility for his or her own thoughts and feelings
rather than attributing them – sometimes falsely or unfairly – to
someone else.”
Source: http:www.goodtherapy.org/blog/psychpedia/i-message
Communication Castle Space 13 Activity
• In your group, share a time when someone failed to use an “I”
statement with you and how to made you feel. Then discuss as a
group what role “I” statements play in fostering positive
communication.
Communication Castle Space 13 Activity
Share with the group a time that you failed to use “I” statements and
what was the outcome of the conversation?
• Did it have any impact on your relationship with that person?
• If you could, would you have gone back and approached the
conversation differently?
• Why or why not?
Please complete at: goo.gl/DXj6wS
Positive Prairie (Space 1)
• If you speak in negatives, the person has to take an extra mental step
to understand “Don’t do that…you have to think about “that.”
• And then reverse it to do the opposite. A better way is to say. “Do
this.”
• If you can save people a mental step, you’re doing a kind thing.
People are overwhelmed, so avoid adding more friction than you
have to. It is to your benefit to reduce friction because that helps
people give you what you need.
Source: http://www.weskao.com/do-this-versus-dont-do-that/
Positive Prairie (Space 1)
Example:
Don’t think about a giraffe….
I bet you are picturing….
Positive Prairie Activity
• As a team share and discuss, what areas in your organization is there
an increased likelihood or natural tendency to use negatives rather
than affirmative phrasing?
Please Answer at: goo.gl/RDqtMT
Buoyant Bay (Space 8)
• What do boundaries for leaders look like at work? They are made up of
two essential things: what you create and what you follow. A “boundary”
is property line. It defines where your property begins and ends. If you
think about your home, on your property, you can define what is going to
happen there, and what is not.
• As a leader in the workplace, you are in charge of the vision, the people
you invite in, what the goals and purposes are going to be, what behavior is
going to be allowed and what isn’t. Leaders build and allow the culture.
You set the agenda, and you make the rules. And what you find there, you
own. It is your creation or your allowances that have made it be. Simply
stated, the leaders’ boundaries define and shape what is going to be and
what isn’t. In the end, as a leader, you are always going to get a
combination of two things: what you create and what you allow.
Source: http://www.boundariesbooks.com/leadership/boundaries-for-leaders-at-workplace/
Buoyant Bay Space 8 Activity
• As a team, provide an example of one boundary you would create
and one boundary you ultimately allow.
Please answer at: goo.gl/RsCgtW
Team Tree Forest (Space 10)
• At its foundation, the tips for creating a culture of accountability are
S.I.M.P.L.E:
Set expectations
Invite commitment
Measure progress
Provide feedback
Link to consequences
Evaluate effectiveness
• Setting expectations is at the core of creating a culture of accountability. Performance expectations go
beyond the job description. In discussing performance expectations an employee should understand
why the job exists, where it fits in the organization, and how the job’s responsibilities link to
organization and department objectives. The range of performance expectations can be broad but can
generally be broken into two categories:
Team Tree Forest (Space 10)
• Results:
• The goods and services produced by an employee often measured by objectives or
standards
• Actions & Behaviors
• The methods and means used to make a product and the behaviors and values
demonstrated during the process. Actions and Behaviors can be measured through
performance dimensions.
• Performance expectations serve as a foundation for communicating about
performance throughout the year. They also serve as the basis for
reviewing employee performance. When you and an employee set clear
expectations about the results that must be achieved and the methods or
approaches needed to achieve them, you establish a path for success.
Source: http://www.lifehack.org/articles/productivity/6-practical-ways-create-culture-accountability.html
Source: http:hr.Berkeley.educ/hr-network/central-guide-managing-hr/managing-hr/managing-successfully/performance-management/planning/expectations
Team Tree Forest Space 10 Activity
• As a team, write a performance expectation that could be used to
clearly review an employee’s performance throughout the year.
Please answer at: goo.gl/IZremY
No Follows Hollow (Space 5)
• Without conflict, It is not easy for team members to commit and buy-
in to decisions, resulting in an environment where ambiguity prevails.
People will buy into something when their opinions are included in
the decision-making process – for example through debate.
Productive teams make joint and transparent decisions and are
confident that they have the support of each team member. This is
not as much about seeking consensus but making sure everyone is
heard.
No Follows Hollow Space 5 Activity
• As a team, create a flowchart that shows a decision making process
that allows people to share their opinions and increase buy in.
Please work on the flowchart at: goo.gl/55mXTp
Checkpoint 1
• Communication Castle
• The link below will take you to the question that would be posed to the entire
team.
goo.gl/dhOfal
• Each individual team member would be expected to enter the answer into a web based
program.
• The answers would be projected without names and the team would be expected to use
the skills from spaces to decide which plan would be the best.
Checkpoint 2
• Team Tree Forest
• Team buy-in is often an obstacle. In many cases, one person can derail the
best intentions with negative outward communication. The link below will
take you to the question that would be posed to the entire team.
goo.gl/ZhpxuP
• Each individual team member would be expected to enter the answer into a web based
program.
• The answers would be projected without names and the team would be expected to use
the skills from spaces to decide which plan would be the best.
Final Checkpoint
• Each “Land” will have the same final checkpoint activity for the teams
to complete:
• Go to goo.gl/FWatc8 to complete the following:
• As a team, work together to create three SMART goals to bring back to the
workplace that are relevant to the content explored up to this point.
S(Specific)
M(Measurable)
A(Agreed Upon)
R(Realistic)
T(Timeframe)
Game Space Feedback
• Please complete the following feedback at:
goo.gl/ZdW1gw
Thank you!
Exit Feedback
https://goo.gl/FWatc8

Mais conteúdo relacionado

Mais procurados

Comunication & Storytelling for Product Managers (and anyone else)
Comunication & Storytelling for Product Managers (and anyone else)Comunication & Storytelling for Product Managers (and anyone else)
Comunication & Storytelling for Product Managers (and anyone else)Christina Wodtke
 
STOP EXPECT. START CONVINCING.
STOP EXPECT. START CONVINCING.STOP EXPECT. START CONVINCING.
STOP EXPECT. START CONVINCING.Julien Cousineau
 
How to Rock a Presentation by Cynthia Hartwig at Two Pens
How to Rock a Presentation by Cynthia Hartwig at Two PensHow to Rock a Presentation by Cynthia Hartwig at Two Pens
How to Rock a Presentation by Cynthia Hartwig at Two PensCynthia Hartwig
 
Visual Thinking Stanford Continuing Studies
Visual Thinking Stanford Continuing StudiesVisual Thinking Stanford Continuing Studies
Visual Thinking Stanford Continuing StudiesChristina Wodtke
 
What's wrong with sprint retrospectives and how to fix them
What's wrong with sprint retrospectives and how to fix themWhat's wrong with sprint retrospectives and how to fix them
What's wrong with sprint retrospectives and how to fix themChris Smith
 
Team Dynamics Legal Department Revised Version 06
Team Dynamics Legal Department Revised Version 06Team Dynamics Legal Department Revised Version 06
Team Dynamics Legal Department Revised Version 06Laurence Yap M.A. (UM) CHRM
 
Discussing Design - ConvergeSE
Discussing Design - ConvergeSEDiscussing Design - ConvergeSE
Discussing Design - ConvergeSEAaron Irizarry
 
The Art of the Retrospective: How to run an awesome retrospective meeting
The Art of the Retrospective: How to run an awesome retrospective meetingThe Art of the Retrospective: How to run an awesome retrospective meeting
The Art of the Retrospective: How to run an awesome retrospective meetingChris Smith
 
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...UXPA International
 
It's Not Your Fault - Blameless Post-mortems
It's Not Your Fault - Blameless Post-mortemsIt's Not Your Fault - Blameless Post-mortems
It's Not Your Fault - Blameless Post-mortemsJason Hand
 
Working with Cross-Functional Teams
Working with Cross-Functional TeamsWorking with Cross-Functional Teams
Working with Cross-Functional TeamsMatt Tanner
 
Blog World East 2011 Recap
Blog World East 2011 RecapBlog World East 2011 Recap
Blog World East 2011 RecapFlint Group
 
Why iteraters make better leaders, learners and lovers
Why iteraters make better leaders, learners and loversWhy iteraters make better leaders, learners and lovers
Why iteraters make better leaders, learners and loversMeryl Runion Rose
 
What marketers wish developers knew
What marketers wish developers knewWhat marketers wish developers knew
What marketers wish developers knewDustin Nay
 

Mais procurados (20)

The Geek's Guide to People - GOAT16
The Geek's Guide to People - GOAT16The Geek's Guide to People - GOAT16
The Geek's Guide to People - GOAT16
 
Comunication & Storytelling for Product Managers (and anyone else)
Comunication & Storytelling for Product Managers (and anyone else)Comunication & Storytelling for Product Managers (and anyone else)
Comunication & Storytelling for Product Managers (and anyone else)
 
This App Won't Work With My O/S
This App Won't Work With My O/SThis App Won't Work With My O/S
This App Won't Work With My O/S
 
STOP EXPECT. START CONVINCING.
STOP EXPECT. START CONVINCING.STOP EXPECT. START CONVINCING.
STOP EXPECT. START CONVINCING.
 
How to Rock a Presentation by Cynthia Hartwig at Two Pens
How to Rock a Presentation by Cynthia Hartwig at Two PensHow to Rock a Presentation by Cynthia Hartwig at Two Pens
How to Rock a Presentation by Cynthia Hartwig at Two Pens
 
Visual Thinking Stanford Continuing Studies
Visual Thinking Stanford Continuing StudiesVisual Thinking Stanford Continuing Studies
Visual Thinking Stanford Continuing Studies
 
Agile Retrospectives
Agile RetrospectivesAgile Retrospectives
Agile Retrospectives
 
Facebook retrospective
Facebook retrospectiveFacebook retrospective
Facebook retrospective
 
What's wrong with sprint retrospectives and how to fix them
What's wrong with sprint retrospectives and how to fix themWhat's wrong with sprint retrospectives and how to fix them
What's wrong with sprint retrospectives and how to fix them
 
Clear communication
Clear communicationClear communication
Clear communication
 
Team Dynamics Legal Department Revised Version 06
Team Dynamics Legal Department Revised Version 06Team Dynamics Legal Department Revised Version 06
Team Dynamics Legal Department Revised Version 06
 
Discussing Design - ConvergeSE
Discussing Design - ConvergeSEDiscussing Design - ConvergeSE
Discussing Design - ConvergeSE
 
Team Dynamics Marketing Department 06
Team Dynamics Marketing Department 06Team Dynamics Marketing Department 06
Team Dynamics Marketing Department 06
 
The Art of the Retrospective: How to run an awesome retrospective meeting
The Art of the Retrospective: How to run an awesome retrospective meetingThe Art of the Retrospective: How to run an awesome retrospective meeting
The Art of the Retrospective: How to run an awesome retrospective meeting
 
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...
“Faux”cus Groups: Reimagining Groups to Uncover Behavioral Insights in User R...
 
It's Not Your Fault - Blameless Post-mortems
It's Not Your Fault - Blameless Post-mortemsIt's Not Your Fault - Blameless Post-mortems
It's Not Your Fault - Blameless Post-mortems
 
Working with Cross-Functional Teams
Working with Cross-Functional TeamsWorking with Cross-Functional Teams
Working with Cross-Functional Teams
 
Blog World East 2011 Recap
Blog World East 2011 RecapBlog World East 2011 Recap
Blog World East 2011 Recap
 
Why iteraters make better leaders, learners and lovers
Why iteraters make better leaders, learners and loversWhy iteraters make better leaders, learners and lovers
Why iteraters make better leaders, learners and lovers
 
What marketers wish developers knew
What marketers wish developers knewWhat marketers wish developers knew
What marketers wish developers knew
 

Semelhante a Focus Group Presentation

Build a Culture to Encourage Learning, Creativity and Collaboration
Build a Culture to Encourage Learning, Creativity and CollaborationBuild a Culture to Encourage Learning, Creativity and Collaboration
Build a Culture to Encourage Learning, Creativity and CollaborationBizLibrary
 
Creating the Ideal Workplace Culture
Creating the Ideal Workplace CultureCreating the Ideal Workplace Culture
Creating the Ideal Workplace CultureBeth Kanter
 
Advance Manager Training
Advance Manager TrainingAdvance Manager Training
Advance Manager TrainingAdam Patterson
 
Coaching Basics and Coaching Models
Coaching Basics and Coaching ModelsCoaching Basics and Coaching Models
Coaching Basics and Coaching ModelsBalaji Sathram
 
Collaborative Research | uxlx 2014
Collaborative Research | uxlx 2014Collaborative Research | uxlx 2014
Collaborative Research | uxlx 2014Erika Hall
 
Collaborative Research The Conference by Media Evolution Malmö
Collaborative Research The Conference by Media Evolution MalmöCollaborative Research The Conference by Media Evolution Malmö
Collaborative Research The Conference by Media Evolution MalmöErika Hall
 
Giving and receiving feedback
Giving and receiving feedbackGiving and receiving feedback
Giving and receiving feedbackeph-hr
 
NO Video Shiefgab Phoenix Presentation
NO Video Shiefgab Phoenix PresentationNO Video Shiefgab Phoenix Presentation
NO Video Shiefgab Phoenix PresentationJeffrey S. Forth
 
List of competency based interview questions
List of competency based interview questionsList of competency based interview questions
List of competency based interview questionsConfidential
 
To Do By September 12th
To Do By September 12th To Do By September 12th
To Do By September 12th ChristinaHoe
 
The Emotionally Intelligent Manager
The Emotionally Intelligent ManagerThe Emotionally Intelligent Manager
The Emotionally Intelligent ManagerJayadev Menon
 
Seven cs for growing your own community 12 pg ebook 27.11.11
Seven cs for growing your own community  12 pg ebook 27.11.11Seven cs for growing your own community  12 pg ebook 27.11.11
Seven cs for growing your own community 12 pg ebook 27.11.11Anna B Sexton
 
Practical Examples of gamification in action - Learning and Development COP talk
Practical Examples of gamification in action - Learning and Development COP talkPractical Examples of gamification in action - Learning and Development COP talk
Practical Examples of gamification in action - Learning and Development COP talkCatalyst Consulting South Africa
 
Facebook's Official Guide to Product Management Candidates
Facebook's Official Guide to Product Management CandidatesFacebook's Official Guide to Product Management Candidates
Facebook's Official Guide to Product Management CandidatesLewis Lin 🦊
 
Gaining the Corporate Edge
Gaining the Corporate EdgeGaining the Corporate Edge
Gaining the Corporate EdgeAfsheen Saatchi
 
2016 Gaining the Corporate Edge Workshop
2016 Gaining the Corporate Edge Workshop2016 Gaining the Corporate Edge Workshop
2016 Gaining the Corporate Edge WorkshopLisa Parrott
 

Semelhante a Focus Group Presentation (20)

Build a Culture to Encourage Learning, Creativity and Collaboration
Build a Culture to Encourage Learning, Creativity and CollaborationBuild a Culture to Encourage Learning, Creativity and Collaboration
Build a Culture to Encourage Learning, Creativity and Collaboration
 
Manager Training
Manager TrainingManager Training
Manager Training
 
Creating the Ideal Workplace Culture
Creating the Ideal Workplace CultureCreating the Ideal Workplace Culture
Creating the Ideal Workplace Culture
 
Advance Manager Training
Advance Manager TrainingAdvance Manager Training
Advance Manager Training
 
Coaching Basics and Coaching Models
Coaching Basics and Coaching ModelsCoaching Basics and Coaching Models
Coaching Basics and Coaching Models
 
Collaborative Research | uxlx 2014
Collaborative Research | uxlx 2014Collaborative Research | uxlx 2014
Collaborative Research | uxlx 2014
 
Collaborative Research The Conference by Media Evolution Malmö
Collaborative Research The Conference by Media Evolution MalmöCollaborative Research The Conference by Media Evolution Malmö
Collaborative Research The Conference by Media Evolution Malmö
 
Giving and receiving feedback
Giving and receiving feedbackGiving and receiving feedback
Giving and receiving feedback
 
NO Video Shiefgab Phoenix Presentation
NO Video Shiefgab Phoenix PresentationNO Video Shiefgab Phoenix Presentation
NO Video Shiefgab Phoenix Presentation
 
L&D COP Talk
L&D COP TalkL&D COP Talk
L&D COP Talk
 
Appreciative agile communitech
Appreciative agile   communitechAppreciative agile   communitech
Appreciative agile communitech
 
List of competency based interview questions
List of competency based interview questionsList of competency based interview questions
List of competency based interview questions
 
To Do By September 12th
To Do By September 12th To Do By September 12th
To Do By September 12th
 
Lead Gen Clinic
Lead Gen ClinicLead Gen Clinic
Lead Gen Clinic
 
The Emotionally Intelligent Manager
The Emotionally Intelligent ManagerThe Emotionally Intelligent Manager
The Emotionally Intelligent Manager
 
Seven cs for growing your own community 12 pg ebook 27.11.11
Seven cs for growing your own community  12 pg ebook 27.11.11Seven cs for growing your own community  12 pg ebook 27.11.11
Seven cs for growing your own community 12 pg ebook 27.11.11
 
Practical Examples of gamification in action - Learning and Development COP talk
Practical Examples of gamification in action - Learning and Development COP talkPractical Examples of gamification in action - Learning and Development COP talk
Practical Examples of gamification in action - Learning and Development COP talk
 
Facebook's Official Guide to Product Management Candidates
Facebook's Official Guide to Product Management CandidatesFacebook's Official Guide to Product Management Candidates
Facebook's Official Guide to Product Management Candidates
 
Gaining the Corporate Edge
Gaining the Corporate EdgeGaining the Corporate Edge
Gaining the Corporate Edge
 
2016 Gaining the Corporate Edge Workshop
2016 Gaining the Corporate Edge Workshop2016 Gaining the Corporate Edge Workshop
2016 Gaining the Corporate Edge Workshop
 

Último

Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentCIToolkit
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingGiuseppe De Simone
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project ManagementCIToolkit
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsHannah Smith
 

Último (16)

Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful Thinking
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project Management
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
 

Focus Group Presentation

  • 1. Welcome! Thank you for participating. We are very excited about this program and look forward to using your valuable feedback to make it even better. If you have any questions or concerns during the presentation please email: Christian@educateinnovateinspire.com Enjoy!
  • 3. The Game – Setup and Expectations The Lands • Communication Castle • Positive Prairie • Buoyant Bay • Team Tree Forest • No Follows Hollow Types of Assessments • Game Space • Small Checkpoints • Comprehensive Checkpoint Please be sure to start with audio files on any slide they appear.
  • 4. The Game - Directions Example Space Simulated Activity for You
  • 5. Feedback Check-In 1 Please complete your initial feedback perceptions at: goo.gl/z0T48e
  • 6. Communication Castle (Space 13) • “Thomas Gordon developed the concept of an “I” statement in the 1960s and contrasted these statements to “you” statements, which shift blame and attributions to the listener. “I” statements enable speakers to be assertive without making accusations, which can often make listeners feel defensive. An “I” statement can help a person become aware of problematic behavior and generally forces the speaker to take responsibility for his or her own thoughts and feelings rather than attributing them – sometimes falsely or unfairly – to someone else.” Source: http:www.goodtherapy.org/blog/psychpedia/i-message
  • 7. Communication Castle Space 13 Activity • In your group, share a time when someone failed to use an “I” statement with you and how to made you feel. Then discuss as a group what role “I” statements play in fostering positive communication.
  • 8. Communication Castle Space 13 Activity Share with the group a time that you failed to use “I” statements and what was the outcome of the conversation? • Did it have any impact on your relationship with that person? • If you could, would you have gone back and approached the conversation differently? • Why or why not? Please complete at: goo.gl/DXj6wS
  • 9. Positive Prairie (Space 1) • If you speak in negatives, the person has to take an extra mental step to understand “Don’t do that…you have to think about “that.” • And then reverse it to do the opposite. A better way is to say. “Do this.” • If you can save people a mental step, you’re doing a kind thing. People are overwhelmed, so avoid adding more friction than you have to. It is to your benefit to reduce friction because that helps people give you what you need. Source: http://www.weskao.com/do-this-versus-dont-do-that/
  • 10. Positive Prairie (Space 1) Example: Don’t think about a giraffe…. I bet you are picturing….
  • 11. Positive Prairie Activity • As a team share and discuss, what areas in your organization is there an increased likelihood or natural tendency to use negatives rather than affirmative phrasing? Please Answer at: goo.gl/RDqtMT
  • 12. Buoyant Bay (Space 8) • What do boundaries for leaders look like at work? They are made up of two essential things: what you create and what you follow. A “boundary” is property line. It defines where your property begins and ends. If you think about your home, on your property, you can define what is going to happen there, and what is not. • As a leader in the workplace, you are in charge of the vision, the people you invite in, what the goals and purposes are going to be, what behavior is going to be allowed and what isn’t. Leaders build and allow the culture. You set the agenda, and you make the rules. And what you find there, you own. It is your creation or your allowances that have made it be. Simply stated, the leaders’ boundaries define and shape what is going to be and what isn’t. In the end, as a leader, you are always going to get a combination of two things: what you create and what you allow. Source: http://www.boundariesbooks.com/leadership/boundaries-for-leaders-at-workplace/
  • 13. Buoyant Bay Space 8 Activity • As a team, provide an example of one boundary you would create and one boundary you ultimately allow. Please answer at: goo.gl/RsCgtW
  • 14. Team Tree Forest (Space 10) • At its foundation, the tips for creating a culture of accountability are S.I.M.P.L.E: Set expectations Invite commitment Measure progress Provide feedback Link to consequences Evaluate effectiveness • Setting expectations is at the core of creating a culture of accountability. Performance expectations go beyond the job description. In discussing performance expectations an employee should understand why the job exists, where it fits in the organization, and how the job’s responsibilities link to organization and department objectives. The range of performance expectations can be broad but can generally be broken into two categories:
  • 15. Team Tree Forest (Space 10) • Results: • The goods and services produced by an employee often measured by objectives or standards • Actions & Behaviors • The methods and means used to make a product and the behaviors and values demonstrated during the process. Actions and Behaviors can be measured through performance dimensions. • Performance expectations serve as a foundation for communicating about performance throughout the year. They also serve as the basis for reviewing employee performance. When you and an employee set clear expectations about the results that must be achieved and the methods or approaches needed to achieve them, you establish a path for success. Source: http://www.lifehack.org/articles/productivity/6-practical-ways-create-culture-accountability.html Source: http:hr.Berkeley.educ/hr-network/central-guide-managing-hr/managing-hr/managing-successfully/performance-management/planning/expectations
  • 16. Team Tree Forest Space 10 Activity • As a team, write a performance expectation that could be used to clearly review an employee’s performance throughout the year. Please answer at: goo.gl/IZremY
  • 17. No Follows Hollow (Space 5) • Without conflict, It is not easy for team members to commit and buy- in to decisions, resulting in an environment where ambiguity prevails. People will buy into something when their opinions are included in the decision-making process – for example through debate. Productive teams make joint and transparent decisions and are confident that they have the support of each team member. This is not as much about seeking consensus but making sure everyone is heard.
  • 18. No Follows Hollow Space 5 Activity • As a team, create a flowchart that shows a decision making process that allows people to share their opinions and increase buy in. Please work on the flowchart at: goo.gl/55mXTp
  • 19. Checkpoint 1 • Communication Castle • The link below will take you to the question that would be posed to the entire team. goo.gl/dhOfal • Each individual team member would be expected to enter the answer into a web based program. • The answers would be projected without names and the team would be expected to use the skills from spaces to decide which plan would be the best.
  • 20. Checkpoint 2 • Team Tree Forest • Team buy-in is often an obstacle. In many cases, one person can derail the best intentions with negative outward communication. The link below will take you to the question that would be posed to the entire team. goo.gl/ZhpxuP • Each individual team member would be expected to enter the answer into a web based program. • The answers would be projected without names and the team would be expected to use the skills from spaces to decide which plan would be the best.
  • 21. Final Checkpoint • Each “Land” will have the same final checkpoint activity for the teams to complete: • Go to goo.gl/FWatc8 to complete the following: • As a team, work together to create three SMART goals to bring back to the workplace that are relevant to the content explored up to this point. S(Specific) M(Measurable) A(Agreed Upon) R(Realistic) T(Timeframe)
  • 22. Game Space Feedback • Please complete the following feedback at: goo.gl/ZdW1gw