1. Developing Your Human Capital
Invest in the right talents
for business growth
DEVELOPING YOUR HUMAN CAPITAL 1

2. Human Capital Development
SMEs can develop a strong human capital foundation for business
growth through effective HR practices and talent attraction and retention
strategies.
HR Management
& Development
Implement effective
HR practices to
support SME growth
strategies.
Talent Attraction
& Retention
Develop and anchor
a strong pipeline of
young local talents.
Become the
employer of choice.
1.
Human Resource
Management &
Development
UTILISE SELF-HELP HR TOOLKIT
IMPLEMENT BASIC HR SYSTEMS & PROCESSES
EMBARK ON LARGE SCALE HR CAPABILITY
UPGRADING PROJECTS
2 DEVELOPING YOUR HUMAN CAPITAL DEVELOPING YOUR HUMAN CAPITAL 3

3. 4 DEVELOPING YOUR HUMAN CAPITAL
HUMAN RESOURCE MANAGEMENT & DEVELOPMENT
Utilise self-help HR toolkit
The free self-help HR Capability Toolkit provides tools and templates to
help SMEs systematically manage HR functions.
HR areas covered:
Manpower
planning
Recruitment
and selection
Related Links & Resources:
Visit the HR portal (www.hrcapability.sg) to download the HR Capability
Toolkit and find out how you can customise it to your HR needs.
With the numerous tips and
frameworks that it provides,
the HR Capability Toolkit has
been an invaluable tool for us
to solidify our HR system.
Mr Ang Yuit
Managing Director
The Adventus Consultants
We used the toolkit to help
streamline our performance
management and appraisal
processes, and were able to
convert it into an online system.
E-appraisals have made our
HR management much more
organised and effective.
Ms Jacqueline Soon
Human Resource Manager
Heatec Jietong Pte Ltd
Mr Jeffery Soon
General Manager Sales and Operations
Heatec Jietong Pte Ltd
nearly 38%
lower
turnover
Businesses that
continually improve their
HR functions experience: 40%
higher
employee
engagement
DO YOU KNOW?
Compensation
and benefits
Performance
management
Learning and
development
Career
management
Employee
relations
Talent management &
succession planning
Source: HR Factbook 2011, Bersin by Deloitte
DEVELOPING YOUR HUMAN CAPITAL 5

4. 6 DEVELOPING YOUR HUMAN CAPITAL
HUMAN RESOURCE MANAGEMENT & DEVELOPMENT
DO YOU KNOW?
I have learned a lot and
realised where we stand
with reference to the market
in terms of what we offer
in the area of benefits and
compensation. This is valuable
information.
Ms Alice Kok
Director
Labtechnic Testing Services Pte Ltd
Implement basic HR systems &
processes
The Innovation & Capability Voucher is a simple-to-apply, easy-to-use
voucher valued at $5,000, to encourage SMEs to take their first step to
upgrade and strengthen their basic HR practices through consultancy
support.
HR areas covered:
Related Links & Resources:
Visit www.spring.gov.sg/icv for the list of HR service providers
and to apply.
The consultants gave us
insights into industry practices
and shared their knowledge
and experience. We then
used that information to shape
new policies, catering to our
company’s needs and culture.
Mr Ryan Toh
Business Development Manager
Cathay Photo (Pte) Ltd
Companies of ALL sizes that
invest in talent management practices outperform
their industry peers
Manpower
planning
Recruitment
and selection
Compensation
and benefits
Performance
management
Learning and
development
Talent
management
Source: IBM Institute for Business value, Integrated
Talent Management, 2008 DEVELOPING YOUR HUMAN CAPITAL 7

5. 8 DEVELOPING YOUR HUMAN CAPITAL
DO YOU KNOW?
SPRING’s support in our human
capital development has given
us invaluable opportunities
such as working with renowned
consultants and a deeper
understanding of matters such
as job sizing and management
reviews, which we can continue
to apply in the future.
Mrs Grace Lim-Quek
Head of HR & Admin
HSL Constructor Pte Ltd
Embark on large scale HR capability
upgrading projects
The Capability Development Grant helps SMEs defray up to 70% of
the qualifying costs for engaging external experts such as qualified HR
consultants and business advisors. SMEs can implement more in-depth
HR management and development projects.
Covers all HR areas necessary for business growth, such as:
Related Links & Resources:
For more information on human capital development, visit
www.spring.gov.sg/cdg or call the EnterpriseOne Hotline at 6898 1800
Through strengthening our
performance management
framework and learning
& development systems,
we saw a 10% increase in
productivity and reduction in
staff turnover.
Mr Alex Teo
CEO
Zero Spot Laundry Services Pte Ltd
HUMAN RESOURCE MANAGEMENT & DEVELOPMENT
Businesses with better
employee engagement are: 21%
more
productive
22%
more
profitable
Manpower
planning
Employer branding &
recruitment strategies
Long term and short
term incentive plan
Performance-linked
compensation plan
Learning and
development
Career
management
Employee
engagement
Talent management &
succession planning
Source: Engagement at Work: Its Effect on Performance
Continues in Tough Economic Times, Gallup Consulting, 2012 DEVELOPING YOUR HUMAN CAPITAL 9

6. 2.
Talent Attraction &
Retention
TALENT ATTRACTION & RETENTION
Engage & attract young talents
The SME Talent Programme (STP) helps local SMEs engage and attract
talents from the Institute of Technical Education (ITE), Polytechnics and
Universities, through student internships, study sponsorships and fresh
hire training.
ENGAGE & ATTRACT YOUNG TALENTS
DEVELOP EXISTING EMPLOYEES
Engage Attract
INTERNSHIP
SPONSORSHIP
(ITE, POLY, UNI)
(ITE, POLY)
FRESH HIRE
(ITE, POLY, UNI)
Expose students
to the dynamic
work environment
in SMEs through
short-term work
stints
Assist SMEs in
identifying the right
talent early
Commitment
from SME:
Provide structured
internship and
mentorship
Provide a fixed
monthly allowance
Provide good career opportunities to
students and graduates
Offer incentives and structured training
to secure the right talents early
Talents are bonded to the SME for up to
two years
Commitment from SME:
• 1 year structured training
• Study Sponsorship for students
(ITE, Poly)
• Sign-on bonus for students and
graduates (ITE, Poly, Uni)
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7. In an SME, young graduates
benefit from a personal touch,
visibility to management and
diverse work exposure. Our
new hires receive mentorship
from our management
because we believe that the
success of our company is
tied to their career success.
If they succeed, so do we!
Ms Jane Chin
Manager
Asia Medical Supplies
(picture left with STP candidate Ms Lim Shan Wen)
TALENT ATTRACTION & RETENTION
Engage & attract young talents
SME Talent Programme (STP)
STP recipients get involved
in the business management
process, and are given clear
progression paths. Our young
talents often bring fresh ideas
and great enthusiasm. This is
something we value and are
more than happy to give them
room to express ideas and
be creative in achieving their
aspirations.
Mr Thomas Tan
Executive Director
Earth Arts Pte Ltd
(picture left with STP candidate Mr Wen Zilong)
Eligibility
• Meet the SME criteria of:
- Minimum 30% local shareholding, registered and operating in
Singapore and
- Group annual turnover of not more than S$100 million or
- Group employment size of not more than 200 workers
• Has good HR practices and shows commitment towards talent
development
• Able to provide and articulate good career opportunities
Application
Submit your application through the SME Talent Programme portal at
www.spring.gov.sg/stp/apply
Contact us via email (stp@spring.gov.sg) or vist our website
(www.spring.gov.sg/stp/sme) for more information.
In Partnership with
Institutes of Higher Learning
SIM University – Full Colour
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Pantone
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C0 M100
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Trade Associations & Chambers
association of small and medium enterprises
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8. TALENT ATTRACTION & RETENTION
Minimum Fixed Internship Stipend Maximum Eligible Grant Support*
Engage & attract young talents
SME Talent Programme (STP)
Grants for SMEs (Up to 70% support)
STP (Internship)
ITE $800/month $560
POLYTECHNIC $800/month $560
UNIVERSITY $1,000/month $700
* Actual internship period supported based on SME internship plans submitted to SPRING Singapore.
STP (Sponsorship & Fresh Hire)
Sponsored Recipient Category Award Category Bond Period Sponsorship Grant Sign-on Bonus Training Grant
from SPRING from SME from SPRING
ITE
Final Year Student (Higher NITEC) Sponsorship 2 Years $8,000
Current Year Graduate (Higher NITEC) Fresh Hire 1 Year NA
Final Year Student (NITEC) Sponsorship 2 Years $7,000
Current Year Graduate (NITEC) Fresh Hire 1 year NA
POLYTECHNIC
2nd Year Student Sponsorship 2 Years $18,000
Final Year Student Sponsorship 2 Years $12,000
Current Year Graduate Fresh Hire 1 Year NA
UNIVERSITY
$4,000
$3,000
$6,000
On-the-job Training: 80%
*External Training: 20%
$8,000
$10,000
On-the-job Training: 80%
*External Training: 20%
Graduate Fresh Hire 1 Year NA $8,000 $15,000
On-the-job Training: 80%
*External Training: 20%
From 4th September 2014, the sign-on bonus would attract both the employer and employee CPF
contributions based on the prevailing rates.
14 DEVELOPING YOUR HUMAN CAPITAL DEVELOPING YOUR HUMAN CAPITAL 15

9. I studied economics, but the
MBA programme provides me
with a strong background in
areas like finance, leadership,
human resources and supply
chain management. I try
to apply this knowledge to
become a better business
leader.
Mr Joe Tan
General Manager
Ban Choon Marketing Pte Ltd
TALENT ATTRACTION & RETENTION
Develop existing employees
Staff scholarships help SMEs groom and retain their next generation of
business leaders as part of succession planning. SMEs can identify high-potential
executive and support their participation in part-time degree and
post graduate programmes.
Commitment from SME:
Sponsor employees’ course fees
Funding Support:
Up to 70% funding for eligible courses
Related Links & Resources:
For more information on human capital development, visit
www.spring.gov.sg/cdg
You may call the EnterpriseOne Hotline at 6898 1800 for a discussion on
your eligibility.
We strive to understand what
our staff aspire to do and then
support them with training
and work opportunities that
match these aspirations. The
supportive work environment
within our company offers
diverse learning opportunities,
which leads to higher job
satisfaction.
Ms Joanne Ng
HR & Corporate Manager
Amore Fitness Pte Ltd
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10. Human Capital Development
Any growing SME needs to invest in human capital
development to support business growth and be the
employer of choice.
1. Human Resource Management
& Development
UTILISE SELF-HELP HR TOOLKIT
IMPLEMENT BASIC HR SYSTEMS & PROCESSES
EMBARK ON LARGE SCALE HR CAPABILITY
UPGRADING PROJECTS
2. Talent Attraction & Retention
ENGAGE AND ATTRACT YOUNG TALENTS
DEVELOP EXISTING EMPLOYEES
18 DEVELOPING YOUR HUMAN CAPITAL DEVELOPING YOUR HUMAN CAPITAL 19

11. 20 DEVELOPING YOUR HUMAN CAPITAL
SPRING Singapore
1 Fusionopolis Walk, #01-02 South Tower, Solaris, Singapore 138628
Tel: +65 6278 6666 • Fax: +65 6278 6667
www.spring.gov.sg