2. Who am I?
• Chandima – aka “Chan” @chandimak on
twitter
• Director @ Knowledge Cue
• Started with SharePoint 2001... It’s been a
great journey
• SharePoint MVP since 2007
• www.chandima.net/blog
• chan@knowledgecue.com
3. Knowledge Cue
• Help with strategy and planning for SharePoint
• Sense making for large enterprise projects
• Pre RFP stage expectation setting
• SharePoint best practices/ “real world”
balancing act
• Consulting and deployment support
• Microsoft certified SharePoint experts
• @knowledgecue on twitter
• www.knowledgecue.co.nz
4. Session Agenda
• SharePoint Platform 101
– The Definition
– The Technologies
• Operational Management
– Servers and “farms”
– Sites and Solutions
• Demos
5. Software Platform
• In computing, a platform describes some sort
of hardware architecture and software
framework (including application
frameworks), that allows software to run.
Typical platforms include a computer's
architecture, operating system, programming
languages and related user interface (runtime
libraries or graphical user interface).
• -thanks Wikipedia.org
7. Business
Solution
Solution
Solution
Solution
SharePoint Platform
Technology
8. Project Sites
Online
Procedures
Finance
Business
Team Site
Technology
SharePoint Platform
HR - Leave
Management
9. SharePoint - The Technology Layer
User Profiles
ForeFront Configuration
and Messaging and Content
Identity .Net Framework ASP.net and Service Data Recovery
Organisational Communication Databases
Manager Databases
Information
Exchange
Internet Information Server +
Active Directory SQL Server 2005/2008 (x64)
Services Lync
Server
10. Platform Infrastructure and SharePoint
• Internal Authentication from Active Directory
• Web Hosting via IIS
• Data Storage through SQL Server
• Enhanced Security via Rights Management
• Directory Synchronisation via Identity Integration
• Performance through disk and file management
• Performance through physical network topology
• Resilience through scalability and load balancing
• Virus checking through ForeFront or other
• Connectivity to LOB via Single Sign on
11. Choosing where to start
• Ensuring the platform (SharePoint) you choose is
implemented and managed correctly
– Operating System Layer
– Technology Layer
– Backup, Redundancy, Recovery
– IT SLAs
• Separate the technical foundation deployment
from functional or solution (ex: Intranet, DM,
RM)
12. What is the core platform?
• Hardware
• Network
• Software
• Management and Operations
13. Microsoft Operational Framework
(MOF)
• Framework for delivering IT Service Solutions
Plan Deliver Operate Manage
• IT Strategy • Envisioning • Operating • Managing
• Planning • Monitoring Governance
• Standards • Building • Supporting • Risk
• Policies • Testing • Addressing • Compliance
• Finances • Deploying Issues • Changes
• Configurations
14. Operate phase of MOF
SMF Operations Service Customer Service Problem
Monitoring and Management
Control
What it Defines, Observes IT Provides users Determines the
does documents, and service health with a positive root causes of
executes the and initiates experience and problems and
work necessary remedial actions addresses predicts future
to efficiently and to minimize the complaints or problems.
successfully impact of service issues.
operate IT incidents and
services. system events.
What it Operations Guide IT health data Effective user Effective problem
delivers service resolution
15. Operate
Roles and Responsibilities
Manage
• Varies from organisation to organisation
– IT Infrastructure Architects
– SQL Server Database Administrators
– IT Security Architects
– Technology/Product Solution Specialists
– Project Managers
– (what NO Developers?)
16. What’s your scope?
• Internet (WCM)
• Intranet + Extranet
• Business Application Platform
– DM/RM
– Team Sites
– BI Portals
– Reporting
– Point Solution
17. Platform - Planning activities
• Workshop – involving
– Technology
– Business
– 3rd parties
– Microsoft – If under “premier” support
19. SharePoint 2010 – The decomposition
• Logical Architecture
– Server farms
– Service applications
– Application pools
– Web applications
– Zones
– Policy for a Web application
– Content databases
– Site collections
– Sites
20. Finding balance
• You don’t need to scale if you don’t have to..
• Best practice is within your operational
procedures and what you are trying to achieve
– Ex. Does your SQL DBA periodically run
maintenance checks of databases?
• Expectation management
– Ex. A SharePoint server built for an publishing
Intranet will not be able to do Business
Intelligence solutions or external user access
21. What about this “Governance” thing?
• As an IT pro should I go on a “Governance Master
class”?
• You are already doing it
– Probably don’t call it that
• Do you have organisation SLAs?
– Server management, Business continuity
• Who looks after support?
• Who is responsible for managing your servers?
– Defined metrics or duties that must be done?
22. I will shoot the dog if you don’t apply
Governance to my SharePoint!
23. Governance – is common sense
Marketing Director or Biz Rep
SharePoint Ops/Engineering
Other LOB or Department
Support Desk Lead/SMEs
SP Architect (Consultant)
SP Designer (Consultant)
SharePoint Developer(s)
HR Director or Biz Rep
Project Manager
IT Manager
SharePoint Go LIVE Documents
Business Requirements Document C I A I I I C R R R
Functional Design Doc R C A C I I C I I I
Branding Design &Page Layout Plans I C A I R I C C C I
Communication & Launch Plans C I R,A R I C C C I
Change Management & Control Process R C I A C
Operations & Maintenance Plan R,A I I C I I C
Platform Security Doc & Review R I A I I C
Support Training Material R A I C C
End User Training C A I R C C C C
Responsible for completing that step in the process
Accountable for ensuring that step is completed
Consulted prior to the completion of that step
Informed of the results once that step is completed
24. Operational Teams
SharePoint Operational
SharePoint Go LIVE Documents Team
Business Requirements Document C
Functional Design Doc R
Branding Design &Page Layout Plans I
Communication & Launch Plans C
Change Management & Control Process R
Operations & Maintenance Plan R,A
Platform Security Doc & Review R
Support Training Material R
End User Training C
25. Good questions to ask your
“SharePoint Expert”
• How do you propose to separate the platform
from solutions?
• Are you architecting the platform or the
solution?
26. Solution
Solution
Solution
Development
Solution
Solution
Test
Solution
SharePoint Platform
Solution
Solution
Production
Solution
27. Daily Tasks
• Performing Physical Environmental Checks
• Performing and Monitoring Backups
• Checking Disk Usage
• Checking the Event Viewer
• Monitoring Server Performance
• Monitoring Network Performance
30. Re-consider
Web /App Server Result will always be..
Virtualised all in
one box! • No planning
• Slow performance
• Ad-hoc backups
• Mixed expectations
Database Backend • Dissatisfied users/business
(Shared with lots of
other apps)
31.
32.
33. SharePoint 2010 – The decomposition
• Logical Architecture
– Server farms
– Service applications
– Application pools
– Web applications
– Zones
– Policy for a Web application
– Content databases DEMO
– Site collections
– Sites
35. Typical NZ deployment scenarios
Start
Web Front End
Servers (WFE) • Dual/Quad Core Processors
• 8GB for WFE (Virtualised)
• 8GB for APP (Virtualised)
• 8GB for SQL < Shared/Dedicated
Application
Servers (WFE)
Suitable for typical medium size
organisations in NZ (200-500 users)
Database
Backend (Shared) • Collaboration sites (light)
• Project Sites
• Intranet
36. Typical NZ deployment scenarios
Web Front End Good
Servers (WFE)
• Dual/Quad Core Processors
• 8GB for WFE (Virtualised)
• 8GB for APP (Virtualised)
Application • 16GB for SQL on a cluster or log
Servers (WFE)
shipping
• Can support more than 1500+ users
Database
Backend (Shared)
37. Large deployment scenarios
NLB
Best (Large high availability)
Web Front End • Quad Core Processors
Servers (WFE)
• 8>12GB for WFE x 2
• 8>12GB for APP x 2
Application
Servers (WFE)
• 16>32GB for SQL on a cluster with
log shipping/mirror
• 10k users
Database
Backend
(Dedicated)
39. Thank you..
• chan@knowledgecue.com for any questions
and feedback on today
• Do you want to work with us?
– Auckland
– Wellington
– Christchurch
• And everywhere else in between…
• sharepoint@knowledgecue.com
