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Improving customer satisfaction

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Improving customer satisfaction

  1. 1. Improving CustomerSatisfaction
  2. 2. Today simply offering another product just isnt working. Todays customers areinternet savvy, they research your product & your service.Your customer is aware of your competition.Its important that your product (and company) has the advantage of beingwell priced and branded. That said, a lot of customers will not buy fromyou unless they can trust you and your customer service.The level of customer service is probably the most important competitiveadvantage you can offer your clients because this will decide how muchreturn business you get.This of course presents a challenge but it can help you turn your companyaround!See here for more information: Improving customer satisfaction! Improving Customer Satisfaction