Centrecom is a multi-lingual International Business Process Outsourcing (BPO) company offering back and front office services through our Contact Centre based in Malta.

1. SERVICE EXCELLENCE IN THE
HEART OF THE MEDITERRANEAN
centrecom.eu
DEDICATED TO YOU

2. Who we are
& What we do
We are a multi-lingual International Business Process
Outsourcing (BPO) company o ering back and front
o ce services through our Contact Centre based in Luqa,
Malta.
We know that our clients are unique both in their
requirements and objectives, so we create individually
tailored solutions. Our aim is to always add value to your
business not by just meeting, but by exceeding your
expectations.
We are committed to excellence and relentless in our
attention to quality and detail. As the public face of your
company, we understand the importance of continuous
training and monitoring to ensure that we deliver
outstanding service to your customers, every time.
Our contact centre is manned by native English speakers,
as well as a multi-national team speaking more than seven
languages.
centrecom.eu

3. Back O ce
Services
Centrecom can help you transform your
business processes and enhance your
operational e ectiveness. We o er
personalized, cost e ective solutions that
deliver real and sustainable value to your
business.
BACK OFFICE
We can help you ensure that your business is
run e ciently and optimally by o ering
solutions that are cost e ective and smart.
We manage the details whilst letting you get
on with the important things such as growing
and managing your business interests.
MAIL ROOM | ACCOUNTING &
INVOICING DATA ENTRY | REVENUE
ACCOUNTING.
centrecom.eu

4. Premiere Contact
Centre Services
At Centrecom our services are tailor-made.
Because we know our clients’ circumstances
and understand their needs and wants, our
solutions are practical, cost e ective and
designed to accommodate all businesses in all
industries. It’s this dedication that give us our
competitive edge which we are known for.
BOOKINGS
&
RESERVATIONS
|
DATA
COLLECTION
|
SPECIFIC
CAMPAIGNS
|
HELP
DESK
|
1st
LINE
CUSTOMER
CARE
|
OVERFLOW
SERVICE
|
TARGETED
SPECIFIC
CAMPAIGN
centrecom.eu

5. centrecom.eu
DEDICATED TO YOU