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SCL - Tourism & travel consulting

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SCL - Tourism & travel consulting

  1. 1. Tourism & travel consulting
  2. 2. Provide Develop Deliver Insight into the most effective solutions Plans that deliver results Support for successful implementation Perform Rapid assessment of your key business challenges What do we do? We turn insights into profitable results for your business Intelligent insights for better results Savage Consulting Ltd. (SCL) is a boutique consulting firm specialising in retail, tourism and consumer markets. We are a dynamic and multilingual team of professionals, all with detailed expertise and technical know-how. We work with clients to identify and create value at all stages of the business cycle. Our expertise covers: consumer strategy and operations, airports, commercial spaces, tourism and travel. 2 Airport & travel retail commercial management We help airport and travel retail businesses to maximise their customers’ spend in all areas of the commercial offer through comprehensive commercial strategy and passenger insight projects. Tourism & travel consulting We assist tourism authorities, and tourism & travel businesses to increase bookings and develop tourism experiences that will stimulate sustainable growth. Retail strategy & operations We provide retail and consumer businesses with shopper, multi-channel, operational and store strategies, as well as international roll out.
  3. 3. Making a strategic difference We make a difference by fully integrating three complementary disciplines. We uniquely combine rigorous analytical work with innovative ideas and commercial implementation skills. Customer insight We help companies to understand customer behaviours with the objective to generate traffic into their stores and transform footfall into penetration. Commercial expertise With our unrivalled in-house commercial experience and access to a wide range of solutions, we offer practical answers for clients’ challenges. Expert analysis Through expert insights and research, we rapidly identify key issues and provide objective, credible solutions and innovative answers. Delivering opportunities that achieve results Our recommendations are designed to maximize sales and profits. We achieve results through strategy: At Savage Consulting, we provide actionable strategies that work. These are based on detailed research, analysis and our extensive hands-on experience. We achieve results through implementation: Savage Consulting partners with clients to help them implement carefully considered strategies. We are fact-based and action-oriented consultants, with 3 focuses in mind Taking our clients strategy forward Increasing their profits Improving their customer's experience 3 Taking your strategy forward Our key strength is understanding how customers behave and what motivates them to buy. We use this insight to provide rapidly improved business models and profit. Our planning and facilitation services offer our clients support moving their strategy forward.
  4. 4. 4 Helping public and private organizations operating across the travel and tourism ecosystem. Infrastructure Added values Services Place Visitor Experience Visitor/Tourist Experience Tourism & travel consulting We help transform tourism products or services into one that serves the customer, the community and the bottom line. We develop strategies that embrace the core values of travel and customer experience, whilst applying commercial strategy to unlock profits, increase occupancy/visitor flow and at the same time respecting the community and the environment. We help governments, tourism attractions, hotels, resorts and casinos, tour operators and vacation rentals to establish excellence in customer loyalty, guest experience, revenue enhancement, growth strategy, distribution strategy, profit optimization, marketing effectiveness and strategic alliances. Strategy & planning Brand development & market positioning We cover three main areas of work: Business model assessment & improvement
  5. 5. Strategy & planning We bring extensive destination consulting experience in preparing and implementing tourism strategies and action plans; and in producing realistic and scalable business plans for destination marketing department and organisations. We work with commercial businesses to identify and evaluate the potential to launch new products and with the public sector to create new schemes or diversify and expand existing projects. 5 The services we provide include: • Feasibility studies • Concept development • Strategic repositioning concepts • Destination plans • Turnaround process • Project plans • Research and analysis • Audience profiles • Strategic partnership development Connecting travellers with products, services and experiences to convert leads into bookings.
  6. 6. Brand development & market positioning Savage Consulting offers destination consulting from an experienced team of marketing professionals, available to help governments and businesses to plan and implement their destination marketing, based on a thorough understanding of tourism markets. We think creatively, but are firmly grounded in the realities of the marketplace. We help to plan promotional and marketing campaigns to ensure our clients reach their target audience through the appropriate media and within budget. We work with marketing partners when appropriate, to ensure we can provide full sales, PR and marketing service to meet clients’ needs. We assist to tell your story to not only generate traffic and penetration., but it will exceed guest expectations with a mind to create promoters. The services we provide include: • Marketing plans • Brand dna development • Event management • Social media and digital strategy • Sales and marketing activities • Website creation • Market research • Loyalty programs 6
  7. 7. Business model assessment & improvement A clear value proposition is what defines your uniqueness on the market and the foundation on which to create company strategies. Savage Consulting can help you to (re)define it and ensure that your profit equation is viable by analysing your business model and existing product offers to evaluate opportunities. Our methodology helps businesses in the tourism industry to position themselves vs. their competitors and transfer findings it into consistent strategic plans and budget initiatives to achieve profit growth. 7 We help you to evaluate various business models and scenarios to focus on key areas of growth opportunity. The services we provide include: • Creation of Mission statement, Vision and Values • Value proposition and value architecture assessments • Profit equation assessment • Rates strategies • Strategic innovation • Internal process evaluation • Change/transition management • Business succession plan • Preparation to sell/transfer/buy the business • Identification of potential buyers
  8. 8. © 2015 Savage Consulting Ltd. LET’S CONNECT We’d love to get further acquainted and explore opportunities to see how we can grow your business! Please email info@savage.consulting or call Trina Savage at +1 345 326 1788.

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