1. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
Executive Summary
A seasoned master’s prepared healthcare executive with 25+ years of experience in both acute
and post-acute care leadership in varying size organizations. Agile, quality focused operational
leader, problem solver, and primary customer service leader credited with developing and
establishing high professional standards of patient care and quality service centered on the
mission and vision of the organizations. Strategically focused executive who elicits top
performance through staff mentoring, recognition, and well-rounded training.
EDUCATION
December, 1994 MBA, University of Central Arkansas, Conway, AR
December, 1988 BS, University of Central Arkansas, Conway, AR
May, 1986 AS, University of Arkansas for Medical Sciences, Little Rock, AR
Competencies, Skills and Qualifications
• Strategy, Vision and
Mission Planning
• Physician Relations • Customer Service
• Project Leadership and
Management
• Multiple Locations and
Departmental
Leadership
• Improve Efficiency of
Operations and
Productivity
• Regulatory Standards • Turnaround
Management
• Strong Interpersonal
Skills
• Standardization of
Processes and
Protocols
• Team-Building and
Performance
Improvement
• Excellent
Communication and
Presentation Skills
• Finance, Budgeting
and Cost Management
• Staff Development and
Mentoring
• Policy and Procedure
Development
• Change Leadership • Contract Negotiations • EMR Development
HEALTHCARE MANAGERIAL EXPERIENCE
March 2015 Hot Springs County Memorial Hospital, Thermopolis, WY
Present A community, not-for-profit Critical Access Hospital
Chief Clinical Officer:
Responsibilities: Provision of leadership for all Nursing Services, Ambulatory Care, Surgical
Services, Pharmacy, Laboratory Services, Diagnostic Imagining, and Cardio-Pulmonary Services
with a Professional and supportive staff of approximately 63. Also, responsible for maintaining
and developing a collegial relationship with the physicians regarding the care of the patients.
Accomplishments:
1

2. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
• Increased Employee Engagement score from 13th
percentile to 88th
percentile by
increasing communication and listening to the needs of the staff.
• Increased HCAPHS scores to over 75 in 4 of the 9 domains by instituting Nurse
and Nurse Leader Rounding, Quiet Zone, Use of AIDET, and No Pass Zone.
• Passed both the CLIA Survey and the Board of Pharmacy Survey with no
Recommendations for Improvements.
• Developed and implemented a Sleep Disorder program increasing the volume of
sleep referrals from 0 to 6 per month and still growing.
• Reinstituted the Swing Bed Program resulting in an increase in average daily
census from 3 to 7.
• Passed State Survey of COPs with no deficiencies.
May 2008 Riverside Health Systems, Newport News, VA
October 2014 A not-for-profit vertically-integrated health care delivery system
Manager, Respiratory Care Services:
Responsibilities: Directly responsible for the operations of Respiratory Care Services, Sleep
Center and Neurophysiology Services of Riverside Regional Medical Center with 54 professional
and support staff and a combined operational budget in excess of $15 million. Evaluate
productivity to improve efficiencies, set strategic goals, oversee quality and process
improvements.
Accomplishments:
• Lead the establishment of a Certified Disease Specific COPD program that
decreased readmission rates for COPD from 22% to 16% in the first year.
• Though use of Lean Six Sigma established a program and process that reduce the
number of ventilator associated pneumonia from an average of 3 per month to 0
per month over 2 years with an average of 510 ventilator days per month.
• Using the Lean Six Sigma process, established a patient driven protocols in a 6
hospital system reducing unnecessary procedures by 88%, while improving
productivity benchmarks.
• Actively involved with the development, construction of two hospitals and a
medical office building and the start-up of one hospital.
ADDITIONAL EXPERIENCE
November 2007 – May 2008 Berwick Hospital Center
Registered Respiratory Therapist
June 2000 – September 2007 Waynesboro Hospital, Waynesboro, PA
Cardiopulmonary Manager
April 1999 – May 2000 Mercy Health System, Janesville, WI
Home Care Respiratory Therapist
June 1996 – December 1998 UPC Health Network, Milwaukee, WI
Area Manager, Respiratory Rehab Services
December 1998 – May 2000 Five Star Fitness and Fun, LLC, Lake Mills, WI, Business
Owner
May 1995 – May 1996 Aurora Health Care, Milwaukee, WI,
Shift Coordinator
2

3. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
March 1985 – May 1995 Baptist Health Medical Center, Little Rock, AR,
Team Leader, Staff Therapist
LICENSURE AND CERTIFICATIONS
Green Belt Certification in Lean Six Sigma
FACHE - American College of HealthCare Executives, Chicago, IL
RRT - National Board of Respiratory Care, Lenexa, KS
RCP – Licensed by State of Wyoming
BLS, ACLS, PALS and NRP certifications current
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executives
American Association of Respiratory Care
Rotary
Toastmasters
Thermopolis Chamber of Commerce Board of Directors
REFERENCES
Available upon Request
Executive Summary
A seasoned master’s prepared healthcare executive with 25+ years of experience in both acute
and post-acute care leadership in varying size organizations. Agile, quality focused operational
leader, problem solver, and primary customer service leader credited with developing and
establishing high professional standards of patient care and quality service centered on the
mission and vision of the organizations. Strategically focused executive who elicits top
performance through staff mentoring, recognition, and well-rounded training.
EDUCATION
December, 1994 MBA, University of Central Arkansas, Conway, AR
December, 1988 BS, University of Central Arkansas, Conway, AR
May, 1986 AS, University of Arkansas for Medical Sciences, Little Rock, AR
Competencies, Skills and Qualifications
• Strategy, Vision and
Mission Planning
• Physician Relations • Customer Service
• Project Leadership and
Management
• Multiple Locations and
Departmental
Leadership
• Improve Efficiency of
Operations and
Productivity
• Regulatory Standards • Turnaround
Management
• Strong Interpersonal
Skills
3

4. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
• Standardization of
Processes and
Protocols
• Team-Building and
Performance
Improvement
• Excellent
Communication and
Presentation Skills
• Finance, Budgeting
and Cost Management
• Staff Development and
Mentoring
• Policy and Procedure
Development
• Change Leadership • Contract Negotiations • EMR Development
HEALTHCARE MANAGERIAL EXPERIENCE
March 2015 Hot Springs County Memorial Hospital, Thermopolis, WY
Present A community, not-for-profit Critical Access Hospital
Chief Clinical Officer:
Responsibilities: Provision of leadership for all Nursing Services, Ambulatory Care, Surgical
Services, Pharmacy, Laboratory Services, Diagnostic Imagining, and Cardio-Pulmonary Services
with a Professional and supportive staff of approximately 63. Also, responsible for maintaining
and developing a collegial relationship with the physicians regarding the care of the patients.
Accomplishments:
• Increased Employee Engagement score from 59 to 74 by increasing
communication and listening to the needs of the staff.
• Increased HCAPHS scores to over 75 in 4 of the 9 domains by instituting Nurse
and Nurse Leader Rounding, Quiet Zone, Use of AIDET, and No Pass Zone.
• Passed both the CLIA Survey and the Board of Pharmacy Survey with no
Recommendations for Improvements.
• Developed and implemented a Sleep Disorder program increasing the volume of
sleep referrals from 0 to 6 per month and still growing.
• Reinstituted the Swing Bed Program resulting in an increase in average daily
census from 3 to 7.
May 2008 Riverside Health Systems, Newport News, VA
October 2014 A not-for-profit vertically-integrated health care delivery system
Manager, Respiratory Care Services:
Responsibilities: Directly responsible for the operations of Respiratory Care Services, Sleep
Center and Neurophysiology Services of Riverside Regional Medical Center with 54 professional
and support staff and a combined operational budget in excess of $15 million. Evaluate
productivity to improve efficiencies, set strategic goals, oversee quality and process
improvements.
Accomplishments:
• Lead the establishment of a Certified Disease Specific COPD program that
decreased readmission rates for COPD from 22% to 16% in the first year.
• Though use of Lean Six Sigma established a program and process that reduce the
number of ventilator associated pneumonia from an average of 3 per month to 0
over 2 years with an average of 510 ventilator days per month.
4

5. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
• Using the Lean Six Sigma process, established a patient driven protocols in a 6
hospital system reducing unnecessary procedures by 88%, while improving
productivity benchmarks over a 3 year period.
• Actively involved with the development, construction of two hospitals and a
medical office building and the start-up of one hospital.
ADDITIONAL EXPERIENCE
November 2007 – May 2008 Berwick Hospital Center
Registered Respiratory Therapist
June 2000 – September 2007 Waynesboro Hospital, Waynesboro, PA
Cardiopulmonary Manager
April 1999 – May 2000 Mercy Health System, Janesville, WI
Home Care Respiratory Therapist
June 1996 – December 1998 UPC Health Network, Milwaukee, WI
Area Manager, Respiratory Rehab Services
December 1998 – May 2000 Five Star Fitness and Fun, LLC, Lake Mills, WI, Business
Owner
May 1995 – May 1996 Aurora Health Care, Milwaukee, WI,
Shift Coordinator
March 1985 – May 1995 Baptist Health Medical Center, Little Rock, AR,
Team Leader, Staff Therapist
LICENSURE AND CERTIFICATIONS
Green Belt Certification in Lean Six Sigma
FACHE - American College of HealthCare Executives, Chicago, IL
RRT - National Board of Respiratory Care, Lenexa, KS
RCP – Licensed by State of Wyoming
BLS, ACLS, PALS and NRP certifications current
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executives
American Association of Respiratory Care
Rotary
Toastmasters
Thermopolis Chamber of Commerce Board of Directors
REFERENCES
Available upon Request
5

6. CARL L. ROPER, MBA, FACHE, RRT
1335 Arapahoe Street Phone: 307-480-8958
Thermopolis, Wyoming E-mail: croper3@verizon.net
• Using the Lean Six Sigma process, established a patient driven protocols in a 6
hospital system reducing unnecessary procedures by 88%, while improving
productivity benchmarks over a 3 year period.
• Actively involved with the development, construction of two hospitals and a
medical office building and the start-up of one hospital.
ADDITIONAL EXPERIENCE
November 2007 – May 2008 Berwick Hospital Center
Registered Respiratory Therapist
June 2000 – September 2007 Waynesboro Hospital, Waynesboro, PA
Cardiopulmonary Manager
April 1999 – May 2000 Mercy Health System, Janesville, WI
Home Care Respiratory Therapist
June 1996 – December 1998 UPC Health Network, Milwaukee, WI
Area Manager, Respiratory Rehab Services
December 1998 – May 2000 Five Star Fitness and Fun, LLC, Lake Mills, WI, Business
Owner
May 1995 – May 1996 Aurora Health Care, Milwaukee, WI,
Shift Coordinator
March 1985 – May 1995 Baptist Health Medical Center, Little Rock, AR,
Team Leader, Staff Therapist
LICENSURE AND CERTIFICATIONS
Green Belt Certification in Lean Six Sigma
FACHE - American College of HealthCare Executives, Chicago, IL
RRT - National Board of Respiratory Care, Lenexa, KS
RCP – Licensed by State of Wyoming
BLS, ACLS, PALS and NRP certifications current
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executives
American Association of Respiratory Care
Rotary
Toastmasters
Thermopolis Chamber of Commerce Board of Directors
REFERENCES
Available upon Request
5