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Evaluating hrd-programs

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Can Liu
Can Liu

Evaluate HRD programs

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Evaluating HRD Programs
Effectiveness ,[object Object],[object Object],[object Object]
Evaluation
HRD Evaluation ,[object Object],[object Object]
In Other Words… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation Needs ,[object Object],[object Object],[object Object],[object Object]
Purposes of Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purposes of Evaluation – 2 ,[object Object],[object Object],[object Object],[object Object]
Evaluation Bottom Line ,[object Object],[object Object],[object Object]
How Often are HRD Evaluations Conducted? ,[object Object],[object Object],[object Object]
Why HRD Evaluations are Rare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Need for HRD Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Make or Buy Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evolution of Evaluation Efforts ,[object Object],[object Object],[object Object],[object Object]
Models and Frameworks of Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kirkpatrick’s Four Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues Concerning Kirkpatrick’s Framework ,[object Object],[object Object],[object Object],[object Object]
A Suggested Framework – 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggested Framework – 2 ,[object Object],[object Object],[object Object],[object Object]
Data Collection for HRD Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questionnaires ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Observation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Written Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simulation/Performance Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Archival Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing Data Collection Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type of Data Used/Needed ,[object Object],[object Object],[object Object]
Individual Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Systemwide Performance Data ,[object Object],[object Object],[object Object],[object Object],[object Object]
Economic Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Use of Self-Report Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research Design ,[object Object],[object Object],[object Object],[object Object]
Research Design Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]
Recommended Research Design ,[object Object],[object Object],[object Object],[object Object]
Ethical Issues Concerning Evaluation Research ,[object Object],[object Object],[object Object],[object Object],[object Object]
Assessing the Impact of HRD ,[object Object],[object Object],[object Object]
HRD Program Assessment ,[object Object],[object Object],[object Object],[object Object]
Evaluation of Training Costs ,[object Object],[object Object],[object Object],[object Object]
Return on Investment ,[object Object]
Calculating Training Return On Investment     Results Results     Operational How Before After Differences Expressed Results Area Measured Training Training (+ or –) in $ Quality of panels % rejected 2% rejected 1.5% rejected .5% $720 per day     1,440 panels 1,080 panels 360 panels $172,800        per day    per day      per year Housekeeping Visual 10 defects 2 defects 8 defects Not measur-      inspection    (average)    (average)      able in $      using              20-item              checklist         Preventable Number of 24 per year 16 per year 8 per year      accidents    accidents           Direct cost $144,000 $96,000 per $48,000 $48,000 per      of each    per year    year      year      accident             Return Investment     Total savings: $220,800.00 ROI = =                 SOURCE: From D. G. Robinson & J. Robinson (1989). Training for impact. Training and Development Journal, 43 (8), 41. Printed by permission. Operational Results Training Costs = $220,800 $32,564 = 6.8
Types of Training Costs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Indirect Costs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Development Costs ,[object Object],[object Object],[object Object]
Overhead Costs ,[object Object],[object Object],[object Object],[object Object]
Compensation for Participants ,[object Object],[object Object]
Measuring Benefits ,[object Object],[object Object],[object Object],[object Object]
Utility Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Critical Information for Utility Analysis ,[object Object],[object Object]
Ways to Improve HRD Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HRD Evaluation Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object]

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Evaluating hrd-programs

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  • 41. Calculating Training Return On Investment     Results Results     Operational How Before After Differences Expressed Results Area Measured Training Training (+ or –) in $ Quality of panels % rejected 2% rejected 1.5% rejected .5% $720 per day     1,440 panels 1,080 panels 360 panels $172,800        per day    per day      per year Housekeeping Visual 10 defects 2 defects 8 defects Not measur-      inspection    (average)    (average)      able in $      using              20-item              checklist         Preventable Number of 24 per year 16 per year 8 per year      accidents    accidents           Direct cost $144,000 $96,000 per $48,000 $48,000 per      of each    per year    year      year      accident             Return Investment     Total savings: $220,800.00 ROI = =                 SOURCE: From D. G. Robinson & J. Robinson (1989). Training for impact. Training and Development Journal, 43 (8), 41. Printed by permission. Operational Results Training Costs = $220,800 $32,564 = 6.8
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Editor's Notes

  1. Most