1. 15th IFLA International Interlending & Document Supply Conference • 4-6 October 2017
Come for the Free Analysis, Stay for the
Community:
The ILL Cost Calculator Can Be the New Watering Hole for Interlending Data
Dennis Massie
Program Officer, OCLC Research

3. INTRODUCTION: GLOBAL
SOURCES OF INSPIRATION
ABOUT PRESENTING DATA

11. CHAPTER 1: IFLA LIBRARY MAP
OF THE WORLD

12. IFLA Library Map of the World

13. IFLA Library Map of the World

14. IFLA Library Map of the World

15. IFLA Library Map of the World

16. IFLA Library Map of the World

18. IFLA Library Map of the World

19. IFLA Library Map of the World

21. IFLA Library Map of the World

24. Lessons I learned:
IFLA Library Map of the World

25. Lessons I learned:
• One source for global library data is a powerful idea.
IFLA Library Map of the World

26. Lessons I learned:
• One source for global library data is a powerful idea.
• Interactive visualizations of data can be compelling,
even thrilling.
IFLA Library Map of the World

27. Lessons I learned:
• One source for global library data is a powerful idea.
• Interactive visualizations of data can be compelling,
even thrilling.
• The value of the tool grows in direct proportion to the
comprehensiveness of the data.
IFLA Library Map of the World

28. Lessons I learned:
• One source for global library data is a powerful idea.
• Interactive visualizations of data can be compelling,
even thrilling.
• The value of the tool grows in direct proportion to the
comprehensiveness of the data.
• Data breakdowns and comparisons can tell a riveting
story.
IFLA Library Map of the World

29. Lessons I learned:
• One source for global library data is a powerful idea.
• Interactive visualizations of data can be compelling,
even thrilling.
• The value of the tool grows in direct proportion to the
comprehensiveness of the data.
• Data breakdowns and comparisons can tell a riveting
story.
• Even with the grandest ambitions, you have to start
somewhere.
IFLA Library Map of the World

30. CHAPTER 2: GOOGLE STREET
VIEW

31. Google Street View

32. Google Street View

33. Google Street View

35. Google Street View

36. Google Street View

38. Google Street View

40. Google Street View

41. Google Street View

42. Google Street View

43. Lessons I learned:
Google Street View

44. Lessons I learned:
• Data is powerful. Data over time is transcendent.
Google Street View

45. Lessons I learned:
• Data is powerful. Data over time is transcendent.
• Even when data doesn’t answer all your questions, it
can provide clues about where to find those answers.
Google Street View

46. Lessons I learned:
• Data is powerful. Data over time is transcendent.
• Even when data doesn’t answer all your questions, it
can provide clues about where to find those answers.
• Data over time can suggest new questions not indicated
by a simple, static view of that data.
Google Street View

47. Lessons I learned:
• Data is powerful. Data over time is transcendent.
• Even when data doesn’t answer all your questions, it
can provide clues about where to find those answers.
• Data over time can suggest new questions not indicated
by a simple, static view of that data.
• Compiling comprehensive, big-picture data is a worthy
goal, no matter the obstacles.
Google Street View

48. Lessons I learned:
• Data is powerful. Data over time is transcendent.
• Even when data doesn’t answer all your questions, it
can provide clues about where to find those answers.
• Data over time can suggest new questions not indicated
by a simple, static view of that data.
• Compiling comprehensive, big-picture data is a worthy
goal, no matter the obstacles.
• Even with the grandest ambitions, you have to start
somewhere.
Google Street View

49. CHAPTER 3: OCLC POLICIES
DIRECTORY AND OCLC USAGE
STATISTICS

50. OCLC Policies Directory

54. • 8,247 active ILL
suppliers on OCLC ILL
• In 242 countries and
territories
• 7,569 (91.8%) are
located in the US
• 678 active ILL
suppliers (8.2%) in
other 241 countries
and territories
OCLC Policies Directory
ILL Suppliers on OCLC ILL
US Non-US

55. OCLC Policies Directory
Imaginary Consortium
made up of
Organizing Committee
countries

56. OCLC Policies Directory
Imaginary Consortium
made up of
Organizing Committee
countries
United States of America

57. OCLC Policies Directory
Imaginary Consortium
made up of
Organizing Committee
countries
Canada Lebanon
China Norway
Finland Saudi Arabia
France South Africa
Germany Sweden
Italy United States of America

58. • 678 active OCLC ILL
suppliers in 241
countries & territories
outside the 50 United
States and DC
• 296 of them (43.7%)
reside in the11 non-
US organizing
committee countries
OCLC Policies Directory
Non-US OCLC ILL Suppliers
11 Committee countries
230 Non-committee countries

59. OCLC Usage StaAsAcs

61. • Loaned 15 million items
• Borrowed 7 million items
• 11 non-US countries
loaned 165K items
• 11 non-US countries
borrowed 65K items
• 10 non-NA countries
loaned 74K items
• 10 non-NA countries
borrowed 19K items
Our imaginary consorAum on OCLC ILL
(per the OCLC Usage StaAsAcs)

62. • Loaned 15 million items
• Borrowed 7 million items
• 11 non-US countries
loaned 165K items
• 11 non-US countries
borrowed 65K items
• 10 non-NA countries
loaned 74K items
• 10 non-NA countries
borrowed 19K items
Non-NA “members” on
OCLC ILL
Lend Borrow
Our imaginary consorAum on OCLC ILL
(per the OCLC Usage StaAsAcs)

63. Our imaginary consorAum: ILL fill rates
(per the OCLC Usage StaAsAcs)
0
10
20
30
40
50
60
70
80
90
China France Germany Italy
FY 2017 Fill Rates on OCLC ILL
Lending Borrowing

64. 0
10
20
30
40
50
60
70
80
China France Germany So. Africa
Proportion of group’s OCLC ILL lending &
borrowing
Lending Borrowing
Our imaginary consorAum: L versus B
(per the OCLC Usage StaAsAcs)

66. Lessons I learned:
OCLC Policies Directory, Usage Stats

67. Lessons I learned:
• Even a partial view of the whole environment can be
interesting and useful, even actionable.
OCLC Policies Directory, Usage Stats

68. Lessons I learned:
• Even a partial view of the whole environment can be
interesting and useful, even actionable.
• Being able to see, compile, and track your own data is
essential. Being able to see data within your consortia is
becoming increasingly important.
OCLC Policies Directory, Usage Stats

69. Lessons I learned:
• Even a partial view of the whole environment can be
interesting and useful, even actionable.
• Being able to see, compile, and track your own data is
essential. Being able to see data within your consortia is
becoming increasingly important.
• The ability to track your own activity and that of your
consortium, over time, can be transcendent.
OCLC Policies Directory, Usage Stats

70. Lessons I learned:
• Even a partial view of the whole environment can be
interesting and useful, even actionable.
• Being able to see, compile, and track your own data is
essential. Being able to see data within your consortia is
becoming increasingly important.
• The ability to track your own activity and that of your
consortium, over time, can be transcendent.
• More institutions contributing data to a tool increases the
effectiveness of that tool.
OCLC Policies Directory, Usage Stats

71. Lessons I learned:
• Even a partial view of the whole environment can be
interesting and useful, even actionable.
• Being able to see, compile, and track your own data is
essential. Being able to see data within your consortia is
becoming increasingly important.
• The ability to track your own activity and that of your
consortium, over time, can be transcendent.
• More institutions contributing data to a tool increases the
effectiveness of that tool.
• Even with the grandest ambitions, you have to start
somewhere.
OCLC Policies Directory, Usage Stats

72. CHAPTER 4: THE OCLC ILL COST
CALCULATOR

73. OCLC ILL Cost Calculator

74. • Megan Gaffney, University of Delaware
• Justin Hill, Temple University
• Margarita Moreno, National Library of Australia
• Lars Leon, University of Kansas
• Brian Miller, The Ohio State University
• David Larsen, University of Chicago
• Jenny Lee, University of California, Los Angeles
• Ronald Figueroa, Syracuse University
• Matthew Sheehy, Brandeis University
• Josh Steans, University of Wisconsin-Stout
• Don Pawl, University of Colorado at Colorado Springs
Beta Testers – October 2015-present

75. Use Cases
• Users want to know:
– Their resource sharing unit costs
– How those costs evolve over Ame
– How their costs compare with peers
• Users would like to project:
– The financial impact of joining a consorAum
– Of buying a certain piece of equipment
– Of implemenAng a new service

76. OCLC ILL Cost Calculator

83. OCLC ILL Cost Calculator

85. CONCLUSION: WHAT WILL IT
TAKE TO MAKE THIS HAPPEN?

86. • Finish and release the calculator
• Provide for some data visualization and social
interaction around the calculator
• Get the word out as widely as possible
My to-do list

87. • Finish and release the calculator
• Provide for some data visualization and social
interaction around the calculator
• Get the word out as widely as possible
• But then:
My to-do list

88. • Finish and release the calculator
• Provide for some data visualization and social
interaction around the calculator
• Get the word out as widely as possible
• But then:
My to-do list

89. • Finish and release the calculator
• Provide for some data visualization and social
interaction around the calculator
• Get the word out as widely as possible
• But then:
My to-do list

90. • Finish and release the calculator
• Provide for some data visualization and social
interaction around the calculator
• Get the word out as widely as possible
• But then:
My to-do list

91. • Difficulty and expense of gathering data
• Sensitivity of data
• Availability of data
A big “ask”: some obstacles

92. Difficulty & expense of gathering data

93. Difficulty & expense of gathering data

94. Difficulty & expense of gathering data

95. Difficulty & expense of gathering data

96. $17.50/$9.27
Difficulty & expense of gathering data

97. $17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

98. $17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

99. $17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

100. $17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

101. $9.62/$3.93
$17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

102. $9.62/$3.93
(23 responses)
$17.50/$9.27
(72 responses)
Difficulty & expense of gathering data

103. • Addressed in the calculator’s
design
– You will be asked to report only category
totals
– Generic ILL system names is the default
– You can participate with partial data
Sensitivity, availability of data

104. ?

105. ?“Even with the grandest ambitions,
you have to start somewhere.”

107. • IFLA Library Map of the World
– International Federation of Library Associations
– https://librarymap.ifla.org/map
• Google Street View
– https://www.google.com/streetview/
• Wikpedia article on Google Street View
– https://en.wikipedia.org/wiki/Google_Street_View
• Watering Hole background
– https://www.cobblehillpuzzles.com/Watering-Hole-p/54580.htm
• Cocktail sign
– www.shutterstock.com royalty-free images
Images

108. SM
Together we make breakthroughs possible.
Thanks for listening.
Dennis Massie
Program Officer, OCLC Research
massied@oclc.org
15th IFLA International Interlending & Document Supply Conference