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CONNECTING THE DOTS OF POINT OF CARE 
ENGAGEMENT OPPORTUNITIES 
Communications Media Inc. 
of patients 
2 63% 
More than 
7 
40% 8% of physicians 
7 56% of physicians 
8 8 minutes 
(1) The 2014 WebMD Point of Care Study 
(2) 2003-2013 AccentHealth Health Panel Ad Effectiveness Research Norms:Research 
conducted by: WB&A Market Research, Kennedy Marketing Services, Inc., GfK, MarketForce 
(3) Wolters Kluwer Health 2011 Point-of-Care Survey 
(4) Pew Research Internet Project http://www.pewinternet.org/2013/01/15/health-online-2013/ 
(5) 2013 AccentHealth Custom Viewer Research; Nielsen 2013; 2008-2012 AccentHealth TV Ad 
Effectiveness Research Norms: Research conducted by: Arbitron, GfKCustom Research, 
MarketForce & AccentHealth 
4 53% 
26 
is the average time a patient 
spends in the waiting room 
1/3 
4 of US adults 
12 80% of patients 
(6) The 2014 WebMD Point of Care Study 
(7) Liberate Health 2014 "Revolutionizing Patient Education at Point of Care" Deck 
(8) RxNT January 2014 Measurement Study 
(9) 2012 Kantar Media Readership Survey 
(10) Co-pay Mobile Device Survey, Pharmacy Times, December 2012 
(11) The 2014 WebMD Point of Care Study 
(12) http://fampra.oxfordjournals.org/content/early/2014/06/23/fampra.cmu034.full 
of patients 
believe POC ads are supported 
by their physician 
of patients 
31% 
2/3 
have an Internet-capable mobile device 
with them during their POC journey 
1 
of adults 
talked with a physician about 
the information they found online 
believe that a lack of resources at the point 
of care is a challenge to physician-patient 
communication 
use the Internet to determine their 
medical condition (or the condition 
of another person) 
23% 3 
30% 6 
discuss 
5 
look up something related to their 
health on a mobile device while in 
the waiting room 
something they see in the waiting 
room with their HCP 
seek out information online after 
visiting their physician 
100% 6 
of patients 
said materials found in the waiting 
room were credible 
6 
1 
who use mobile devices believe they 
help expedite decision-making 
is the average time spent by physicians 
on Electronic Health Records (EHRs) 
10 6 of pharmacists 
encounter patients looking for co-pay cards 
at least a few times per week 
50% of patients 11 
have their prescriptions filled the same day 
go online during patient consultations, 
with 31% using tablets 
2 hours per day 
9 
is the average time pharmacists spend 
counseling patients 
of physicians 
minutes

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Connecting the Dots of Point of Care Engagement Opportunities Infographic

  • 1. CONNECTING THE DOTS OF POINT OF CARE ENGAGEMENT OPPORTUNITIES Communications Media Inc. of patients 2 63% More than 7 40% 8% of physicians 7 56% of physicians 8 8 minutes (1) The 2014 WebMD Point of Care Study (2) 2003-2013 AccentHealth Health Panel Ad Effectiveness Research Norms:Research conducted by: WB&A Market Research, Kennedy Marketing Services, Inc., GfK, MarketForce (3) Wolters Kluwer Health 2011 Point-of-Care Survey (4) Pew Research Internet Project http://www.pewinternet.org/2013/01/15/health-online-2013/ (5) 2013 AccentHealth Custom Viewer Research; Nielsen 2013; 2008-2012 AccentHealth TV Ad Effectiveness Research Norms: Research conducted by: Arbitron, GfKCustom Research, MarketForce & AccentHealth 4 53% 26 is the average time a patient spends in the waiting room 1/3 4 of US adults 12 80% of patients (6) The 2014 WebMD Point of Care Study (7) Liberate Health 2014 "Revolutionizing Patient Education at Point of Care" Deck (8) RxNT January 2014 Measurement Study (9) 2012 Kantar Media Readership Survey (10) Co-pay Mobile Device Survey, Pharmacy Times, December 2012 (11) The 2014 WebMD Point of Care Study (12) http://fampra.oxfordjournals.org/content/early/2014/06/23/fampra.cmu034.full of patients believe POC ads are supported by their physician of patients 31% 2/3 have an Internet-capable mobile device with them during their POC journey 1 of adults talked with a physician about the information they found online believe that a lack of resources at the point of care is a challenge to physician-patient communication use the Internet to determine their medical condition (or the condition of another person) 23% 3 30% 6 discuss 5 look up something related to their health on a mobile device while in the waiting room something they see in the waiting room with their HCP seek out information online after visiting their physician 100% 6 of patients said materials found in the waiting room were credible 6 1 who use mobile devices believe they help expedite decision-making is the average time spent by physicians on Electronic Health Records (EHRs) 10 6 of pharmacists encounter patients looking for co-pay cards at least a few times per week 50% of patients 11 have their prescriptions filled the same day go online during patient consultations, with 31% using tablets 2 hours per day 9 is the average time pharmacists spend counseling patients of physicians minutes