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Learning Objectives
The power of culture.
Distinguish between a weak and strong culture.
Low and high performance cultures.
Symbolic and substantive leadership actions.
The four cultural value types.
Three levels of moral reasoning.
Primary reasons for embracing diversity.
Leader’s role in creating learning organization.
11-2
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Substantive Leadership Actions for Shaping
Culture
Replace old culture members with new
members
Change dysfunctional policies and practices
Reengineer strategy-culture fit
Realign rewards/incentives, resources
Facilities design
Develop a written statement
11-7
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Framework of Value Dimensions for Understanding Cultural
Differences
Individualism
Collectivism
High
Uncertainty
Avoidance
High
Power
Distance
Long-term
Orientation
Short-term
Orientation
Low
Power
Distance
Low
Uncertainty
Avoidance
Masculinity
Femininity Formality
Informality
Scarce
Time
Orientation
Abundance
Time
Orientation
11-9
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Enhancing Organizational Learning
Guidelines
Encourage systems thinking, creativity and
experimentation
Provide incentives for learning and innovation
Build confidence in followers’ capacity to learn and
adapt
Create a shared vision for learning
Broaden employees’ frame of reference
Create an environment where people can learn from
mistakes.
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