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Technology Primer: CA Application Performance Management Team Center – A War Room Simulation

New features in CA Application Performance Management 10 (CA APM 10) can dramatically reduce the time teams spend troubleshooting poor performance and availability issues by quickly identifying the root cause or "patient zero" that is the source. In this session, we will simulate an application outage based on a real-world example. See how Level 1 Support ("Pete") and Level 2 Support ("Ryan") perform fault isolation with CA APM and utlimately identify the source of the availability issue.

For more information, please visit http://cainc.to/Nv2VOe

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Technology Primer: CA Application Performance Management Team Center – A War Room Simulation

  1. 1. Technology Primer: CA Application Performance Management Team Center—A War Room Simulation Corey Cohen, David B. Martin, Chris Kline DevOps: Agile Ops CA Technologies Application Performance Management Product Management DO5X200S #CAWorld
  2. 2. 2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
  3. 3. 3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract New features in CA Application Performance Management (CA APM) 10 can dramatically reduce the time teams spend troubleshooting poor performance and availability issues by quickly identifying the root cause or "patient zero" that is the source. In this session, we will simulate an application outage based on a real-world example. See how Level 1 Support ("Pete") and Level 2 Support ("Ryan") perform fault isolation with CA APM and ultimately identify the source of the availability issue. Corey Cohen David B. Martin Chris Kline CA Technologies Application Performance Management Product Management
  4. 4. 4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Character List  Corey Cohen as “Pete”—Level 1 Support  Duncan Bradford as “Ryan”—Level 2 Support  Amy Feldman as Ryan’s daughter  David B. Martin as Ryan’s son Corey Cohen Advisor, Product Management, CA Technologies Duncan Bradford Senior Advisor, Presales, CA Technologies Amy Feldman Director, Product Marketing, CA Technologies David B. Martin Principal Product Manager, CA Technologies
  5. 5. 5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Acts  Act 1: The Problem Manifest  Application Performance Management 10 Product Demonstration  Act 2: APM 10 to the Rescue!
  6. 6. 6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Recommended Sessions SESSION # TITLE DATE/TIME DO5X189S How to Achieve a Customer-Centric View in an Omni- Channel World 11/18/2015 at 1:00 pm DO5X194S Monitor Microservices, Containers, Cloud Foundry and Node with CA Application Performance Management 11/18/2015 at 4:30 pm DO5X193S Customize CA Application Performance Management with Tips for Using the CA Application Performance Management Open APIs 11/19/2015 at 4:30 pm
  7. 7. 7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Must See Demos Application Performance Management and DevOps, featuring APM use in preproduction scenarios Application Performance Management Theater 5 Application Performance Management, Modern Monitoring, featuring the new APM Team Center Application Performance Management Theater 5 Ensuring a “5 star” mobile app experience with CA Mobile App Analytics Mobile App Analytics Theater 5 Unified Monitoring: APM Integrations including UIM Application Performance Management Theater 5
  8. 8. 8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Follow On Conversations At… Smart Bar Application Performance Management Theater 5 Tech Talks Application Performance Management Theater 5
  9. 9. 9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Q & A
  10. 10. 10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For More Information To learn more, please visit: http://cainc.to/Nv2VOe CA World ’15

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New features in CA Application Performance Management 10 (CA APM 10) can dramatically reduce the time teams spend troubleshooting poor performance and availability issues by quickly identifying the root cause or "patient zero" that is the source. In this session, we will simulate an application outage based on a real-world example. See how Level 1 Support ("Pete") and Level 2 Support ("Ryan") perform fault isolation with CA APM and utlimately identify the source of the availability issue. For more information, please visit http://cainc.to/Nv2VOe

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