Do you know that most competitive global business, probably some are your competitors, are using Big APM Data to isolate application problems 10x faster, and reducing repair time by almost 30%? Learn how actionable intelligence generated by APM solution, with strong analytical capability, is enabling you to avoid long war-room responses, remove "the blame game”, and reduce the outages that light-up the dashboard. Lead your industry, harness the Big APM Data and provide high-quality services users demand in the app driven economy. Learn more at http://www.ca.com/apm

1. Cracking the Code
on APM Big Data
Bart Peluso III
APM Products & Solutions
CA Technologies

2. YOUR REPUTATION & BUISNESS PAY A HUGE COST
For Poor Performing Applications

3. World!
And Users Are
Happy to Expose
Those Flaws
To The
And Users Are
Happy to Expose
Your Company’s
Flaws or
Promote your
added value
It’s All About the Application Users
THE PROBLEM: A Downed App Directly Impacts Your Business
THE OPPORTUNITY: A Solid App Directly Impacts Your Business

4. Goal: Fix Problems Before they Impact Users
ENTEPRISE SCALE
Build, deploy, and perfectly manage applications
to strengthen your business and reputation
INTELLIGENT ANALYTICS DEEP VISIBILITYINTELLIGENT
ANALYTICS
To tame the
complexity of Big
Data

5. Outages
light-up the
dashboard
Without Intelligent Analytics to Forecast Problems
Collecting data from more & more sources -apps, servers, networks:
The
Blame Game
War Room
response
DRIVE TO REDUCE WAR ROOM TIME TO ZERO
Analytics is an absolute requirement, but most IT shops use “single
metric” analytics – which does not have the “predictive” capabilities

6. CA Application Behavior Analytics (ABA)
• Drills Down Red Alerts to help reduce war- room time
• Collected data over months & looks for patterns
• ABA has intelligence to learn and correlate that info
• Alerts on “anomalies” that can cause future problems
A different type of analysis that takes multiple data sources &
analyzes them in aggregate
FAST EASY ROOT CAUSE ANALYSIS
TO FIND PROBLEMS BEFORE THEY IMPACT USERS

7. CA ABA Goes Beyond Single Metric Monitoring
One-of-a-kind advanced Statistical Engine to Detect Anomalies
• Automatically configures to eliminate errors
• Instantly starts determining what’s “normal”
• Processes 100,000 multi-variant metrics
• Provides metrics in 15-second intervals
• Intelligent pattern matching shows you how
one item impacts another item
FULLY INTEGRATED INTO THE APM USER EXPERIENCE
Included at no cost with CA APM 9.5 & Higher

8. CA APM: An Integrated Solution
• Root-Cause Analysis/Transaction Tracing/Triage
• Scalable across the largest Enterprises
• Easy BRTM to measure business impact of
transactions
• Inform business execs FAST with custom
dashboards & reports
DESIGNED FOR THE LARGEST MOST MISSION CRITICAL ENVIRONMENTS
FROM MOBILE TO MAINFRAME
Business
Viewpoint
DevOps
Infrastructur
e Aware APM
Mainframe
Aware APM
Predictive
Reliability

9. Actual Customer Use CasesThe LEADER in Enterprise APM
The Application Economy Runs On CA APM
144 Billion
Metrics a Day
Telco A captures
1,000+
Across the World
Enterprise Customers
2.5 Million
Concurrent Customer Sessions
Online Tax Company
14 years
Dominance
APM Market
25,000
Agents/JVM Deployed
Leading Technology Vendor
80+
Focused on APM Innovation
Patents

10. RESULTS WITH CA APM
• Gained visibility into
app performance in
the first 7 days
• Launched a central
data delivery source
for investor in 30
days with no issues.
CUSTOMER PROFILE
CUSTOMER CHALLENGES
• Trying to retire their
legacy apps with a
new set of 22 web-
based Smart apps.
• Provides over $2B in
processing & software
services to the mutual
fund industry.
• 2 primary business
units: Financial
Services and Output
Solutions.
• Growing fast, they
needed a COMPLETE
change to new Smart
apps.
Major Financial Company Success Story

11. “We evaluated Compuware
but CA was a great choice
because it's a stable solution”
3.2014
“Identifies the root causes
of failures, detects
problems not visible
before”
3.2014
“The interface is very user
friendly and the ability to
create dashboards is great”
3.2014
“Proactive monitoring
capabilities, changing the
way you think and act”
2.2014
Unsolicited Customer Feedback

12. Cracking the Code on APM Big Data
Application Behavior Analytics Part of an Integrated Solution
• It’s all about the application users
• Solve problems before they impact users
• Thresholds & Single Metrics Approach drives
the “blame game”
• ABA uses multi-variate metrics, auto config &
pattern matching.
• Over 1000 large Enterprises use CA APM
INTELLIGENT ANALYTICS / DEEP VISABILITY / SCALES FOR TRUST
Included at no cost with CA APM 9.5 & Higher

13. www.ca.com/apm