The document discusses the results of a survey of 313 people in South Africa on their work preferences. It found that the sample closely matched the regional breakdown of the database it was drawn from. Younger generations want more flexible working arrangements than older generations and are more likely to leave their jobs for flexibility. For example, 92% of Generation Z reported they would leave their job for greater flexibility compared to 59% of Generation X. The document also provides statistics on other generational differences like hours worked per week and expectations around leaving current employers.

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16. The survey sample closely resembles the regional breakdown of the
Contact Industry Hub database which formed the basis of the sample
extraction;
On a national basis the overall sample of 313 is representative of the CIH
database at a 95% confidence interval.

18. • Johannesburg
(Gauteng)
• Bloemfontein • Durban Natal)
(Free State) (KwaZulu
Cape Town
• Port Elizabeth
•
(Western Cape) (Eastern Cape)
Sample Size = 313

19. Sample Size = 313

20. Sample Size = 308

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22. Winds of change
Boomers Generation Generation
Generation statistics
Percent of population 41% 20% 14%
Ave. no. of hours spent at work per week 42.6 39.1 35.4
Percent reporting that their job 'severely' or 'very severely' interferes with their family life 14% 29% 36%
Percent of 'leavers' (people considering leaving their jobs) who cite work/life imbalances as a key reason 12% 45% 48%
Percent who would like additional responsibility in the workplace 60% 39% 23%
Percent of men who would like more flexible working arrangements 23% 69% 75%
Percent of women who would like more flexible working arrangements 65% 83% 85%
Percent of men who predict that they will work on a part-time basis in the next 5 years 1% 12% 19%
Percent of women who predict that they will work on a part-time basis in the next 5 years 15% 19% 36%
Percent reporting that they would leave their jobs for greater control over their work schedules 1% 66% 85%
Percent reporting that they would leave their jobs for greater flexibility 2% 59% 92%
Percent reporting that they would leave their jobs for the ability to work fewer hours 1% 48% 64%
Percent reporting that they would leave their jobs for the ability to telecommute 0% 50% 75%
Percent who expect to leave their current employers in the next year 43% 52% 70%
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© 2007-2008 Quest Flexible Staffing Solutions. All rights reserved.

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Customer Rage Management

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