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Brain Gang Marketing Firm
       2019	
  West	
  Admiral	
  Stillwater,	
  Oklahoma	
  	
   	
  	
  	
  (405)	
  642-­‐7750	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Brett.Henderson@okstate.edu

                                                                                                     	
  

                                                       TVA	
  360	
  Tours	
  Marketing	
  Plan	
  
       I.            Executive	
  Summary	
  
                  a. 	
  Brain	
  Gang	
  marketing	
  firm	
  took	
  an	
  in	
  depth	
  look	
  at	
  TVA	
  360	
  in	
  order	
  to	
  get	
  a	
  
                      better	
  feel	
  about	
  what	
  the	
  company	
  was	
  all	
  about,	
  what	
  they	
  stood	
  for	
  and	
  how	
  
                          my	
  company	
  could	
  help	
  them.	
  	
  TVA	
  360	
  is	
  committed	
  to	
  creating	
  the	
  best	
  virtual	
  
                          tour	
  of	
  any	
  other	
  competitors.	
  	
  They	
  base	
  their	
  company	
  to	
  be	
  the	
  best	
  that	
  is	
  
                          possible	
  in	
  the	
  virtual	
  tour	
  community.	
  	
  TVA’s	
  goals	
  include	
  expanding	
  to	
  larger	
  
                          markets,	
  such	
  as	
  new	
  cities,	
  and	
  even	
  insurance	
  agencies.	
  	
  They	
  also	
  plan	
  on	
  
                          getting	
  bonded	
  and	
  insured.	
  	
  	
  
                                    i. Goal	
  1	
  will	
  be	
  accomplished	
  by	
  using	
  these	
  objectives:	
  
                                          1. 	
  We	
  will	
  spend	
  our	
  efforts	
  using	
  the	
  knowledge	
  that	
  we	
  know	
  
                                                    from	
  starting	
  the	
  company	
  in	
  Tulsa,	
  to	
  expand	
  out	
  to	
  the	
  other	
  
                                                           cities	
  in	
  Oklahoma.	
  	
  We	
  would	
  keep	
  the	
  stitching	
  in	
  a	
  home	
  office	
  
                                                           based	
  in	
  Tulsa	
  and	
  the	
  photographers	
  hired	
  in	
  other	
  areas	
  will	
  
                                                           take	
  the	
  photos	
  and	
  send	
  them	
  to	
  Tulsa.	
  
                                                   2. We	
  would	
  like	
  to	
  expand	
  to	
  insurance	
  companies	
  by	
  using	
  the	
  
                                                      best	
  means	
  of	
  gaining	
  customers	
  in	
  which	
  we	
  found	
  out	
  from	
  our	
  
                                                           first	
  target	
  market	
  of	
  Tulsa.	
  
                                  ii. Goal	
  2	
  will	
  be	
  accomplished	
  by	
  using	
  these	
  objectives:	
  
                                         1. We	
  will	
  apply	
  to	
  get	
  bonded	
  and	
  insured	
  from	
  each	
  of	
  our	
  
                                                           workers.	
  	
  This	
  will	
  allow	
  us	
  to	
  be	
  covered	
  and	
  safe	
  in	
  each	
  and	
  
                                                           every	
  house	
  that	
  we	
  work	
  at.	
  
                          TVA	
  360	
  is	
  a	
  company	
  that	
  will	
  be	
  very	
  successful	
  if	
  the	
  steps	
  they	
  take	
  are	
  in	
  the	
  
                          right	
  direction.	
  	
  They	
  need	
  to	
  move	
  quickly	
  into	
  marketing	
  their	
  product	
  the	
  
                          brokerages.	
  	
  Once	
  they	
  break	
  into	
  the	
  industry	
  they	
  will	
  be	
  able	
  to	
  grow	
  further	
  
                          as	
  well	
  as	
  become	
  more	
  profitable.	
  	
  	
  
                          The	
  establishment	
  of	
  this	
  marketing	
  strategy	
  plan	
  will	
  help	
  this	
  company	
  move	
  
                          forward	
  in	
  the	
  long	
  run.	
  	
  In	
  this	
  business	
  plan	
  covers	
  the	
  situational	
  analysis,	
  
                          SWOT	
  analysis,	
  goals	
  and	
  objectives,	
  marketing	
  strategy,	
  marketing	
  

                                                                                                   1	
  
	
  
implementations,	
  evaluation	
  and	
  control	
  of	
  TVA	
  360.	
  	
  Also	
  included	
  in	
  this	
  
                  business	
  plan	
  are	
  promotions	
  and	
  ideas	
  that	
  I	
  believe	
  will	
  benefit	
  the	
  company	
  
                  immensely.	
  	
  Brain	
  Gang	
  Marketing	
  Firm	
  full	
  supports	
  TVA	
  360	
  and	
  we	
  believe	
  the	
  
                  work	
  that	
  we	
  can	
  do	
  together	
  will	
  make	
  TVA	
  360	
  more	
  profitable	
  in	
  the	
  future.	
  
       II.      Situation	
  Analysis	
  
             a. The	
  Internal	
  Environment	
  
                       i. Goals	
  and	
  Objectives	
  
                               1. The	
  current	
  goals	
  for	
  TVA	
  360	
  are	
  to	
  market	
  the	
  tours	
  to	
  realtors	
  
                                         and	
  brokerage	
  firms	
  in	
  the	
  Tulsa,	
  Oklahoma	
  area.	
  	
  We	
  would	
  like	
  
                                         to	
  get	
  our	
  name	
  out	
  in	
  the	
  reality	
  industry.	
  	
  Our	
  focus	
  would	
  be	
  
                                         the	
  main	
  brokerage	
  firms	
  in	
  the	
  Tulsa	
  area	
  such	
  as	
  Caldwell	
  
                                         Banker	
  and	
  Remax	
  Preferred.	
  
                                            a. The	
  first	
  brokers	
  will	
  come	
  from	
  existing	
  contacts	
  that	
  
                                                      have	
  experience	
  with	
  real	
  estate	
  industry.	
  	
  These	
  brokers	
  
                                                      will	
  provide	
  real	
  estate	
  in	
  the	
  Tulsa,	
  OK	
  area.	
  	
  We	
  will	
  
                                                      market	
  our	
  services	
  to	
  these	
  brokers	
  with	
  a	
  free	
  trial	
  of	
  
                                                      three	
  homes	
  photographed	
  and	
  delivered	
  free-­‐of-­‐charge	
  
                                                      in	
  order	
  to	
  gain	
  credibility	
  within	
  the	
  market	
  and	
  to	
  these	
  
                                                      clients.	
  
                                               b. Once	
  we	
  establish	
  credibility	
  with	
  the	
  brokers,	
  other	
  
                                                  brokers	
  will	
  be	
  able	
  to	
  see	
  our	
  work	
  on	
  the	
  websites	
  of	
  the	
  
                                                      brokers.	
  	
  They	
  will	
  also	
  be	
  able	
  to	
  see	
  our	
  website	
  which	
  
                                                      we	
  will	
  market	
  via	
  flyers,	
  emails,	
  phone	
  calls,	
  in-­‐house	
  
                                                      meetings	
  and	
  face-­‐to-­‐face	
  marketing.	
  	
  Once	
  we	
  can	
  get	
  
                                                      our	
  customers	
  to	
  view	
  one	
  of	
  our	
  tours	
  compared	
  to	
  other	
  
                                                      tours	
  that	
  are	
  available,	
  we	
  are	
  positive	
  that	
  our	
  product	
  
                                                      will	
  be	
  chosen	
  over	
  our	
  competitors.	
  
                                   2. TVA	
  360	
  would	
  also	
  like	
  to	
  set	
  up	
  a	
  full	
  functioning	
  website	
  that	
  
                                         we	
  can	
  post	
  the	
  tours.	
  	
  We	
  also	
  want	
  to	
  be	
  able	
  to	
  post	
  the	
  tours	
  
                                         on	
  social	
  networks,	
  which	
  will	
  allow	
  more	
  people	
  to	
  see	
  our	
  work	
  
                                         without	
  any	
  cost.	
  
                                               a. We	
  will	
  be	
  working	
  with	
  a	
  website	
  engineer	
  in	
  order	
  to	
  
                                                      create	
  exactly	
  what	
  we	
  want.	
  
                                   3. Our	
  next	
  goal	
  for	
  TVA	
  360	
  will	
  be	
  the	
  ability	
  to	
  upload	
  our	
  tours	
  to	
  
                                         the	
  MLS	
  listings	
  that	
  go	
  out	
  to	
  each	
  relator.	
  	
  We	
  will	
  be	
  able	
  to	
  


                                                                        2	
  
	
  
upload	
  our	
  tours	
  automatically	
  each	
  day	
  to	
  our	
  website.	
  	
  This	
  will	
  
                      allow	
  our	
  homes	
  to	
  be	
  seen	
  by	
  all	
  relators	
  in	
  the	
  Tulsa	
  area.	
  	
  They	
  
                      will	
  be	
  able	
  to	
  see	
  each	
  house	
  that	
  we	
  photograph,	
  and	
  this	
  will	
  
                      allow	
  us	
  to	
  sell	
  houses	
  for	
  the	
  relator	
  quicker	
  than	
  most	
  other	
  
                      firms.	
  
                            a. The	
  MLS	
  Syndication	
  functionality	
  is	
  a	
  matter	
  of	
  acquiring	
  
                                   a	
  user	
  name	
  and	
  password	
  for	
  each	
  agent’s	
  MLS	
  database.	
  	
  
                                   We	
  will	
  then	
  set	
  up	
  a	
  MLS	
  client	
  server,	
  which	
  will	
  upload	
  
                                   the	
  videos	
  automatically.	
  	
  We	
  can	
  input	
  the	
  listings	
  to	
  the	
  
                                   MLS	
  client	
  server	
  manually	
  until	
  we	
  have	
  the	
  full	
  
                                   functioning	
  website.	
  	
  	
  
                            b. The	
  main	
  difficulty	
  is	
  ensuring	
  compatibility	
  with	
  each	
  
                                   respective	
  agent’s	
  in	
  the	
  MLS	
  system.	
  	
  We	
  will	
  need	
  to	
  
                                   make	
  sure	
  we	
  keep	
  up	
  on	
  our	
  updates	
  in	
  order	
  for	
  our	
  
                                   virtual	
  tours	
  to	
  keep	
  from	
  being	
  broken	
  because	
  of	
  
                                   updates	
  to	
  JavaScript	
  and	
  iOS	
  systems.	
  
                 4. Our	
  final	
  goal	
  would	
  be	
  to	
  be	
  a	
  full	
  functioning	
  photography	
  
                      company	
  for	
  a	
  brokerage	
  firm.	
  	
  This	
  is	
  our	
  main	
  goal	
  and	
  the	
  other	
  
                      goals	
  we	
  have	
  set	
  in	
  place	
  will	
  help	
  us	
  reach	
  this	
  goal.	
  	
  If	
  we	
  can	
  
                      successfully	
  book	
  relators,	
  set	
  up	
  our	
  website	
  and	
  gain	
  access	
  to	
  
                      the	
  MLS	
  listing	
  service	
  our	
  company	
  will	
  be	
  fully	
  functioning.	
  
       ii. Current	
  Market	
  Strategy	
  and	
  Performance.	
  
                 1. TVA	
  360	
  is	
  a	
  brand	
  new	
  company.	
  They	
  have	
  not	
  launched	
  yet,	
  so,	
  
                      they	
  do	
  not	
  have	
  a	
  current	
  marketing	
  strategy	
  to	
  talk	
  about.	
  	
  This	
  
                      is	
  tough	
  on	
  me	
  while	
  writing	
  a	
  plan	
  because	
  I	
  do	
  not	
  know	
  what	
  
                    elements	
  of	
  a	
  strategy	
  work	
  and	
  which	
  ones	
  we	
  need	
  to	
  change.	
  
                 2. The	
  firm’s	
  current	
  performance	
  is	
  another	
  area	
  that	
  is	
  not	
  
                      applicable	
  due	
  to	
  being	
  a	
  startup	
  company.	
  	
  The	
  main	
  competitor	
  
                      in	
  our	
  area	
  is	
  OBEO.	
  They	
  own	
  a	
  wide	
  majority	
  of	
  the	
  markets	
  in	
  
                      the	
  United	
  States.	
  	
  They	
  are	
  very	
  successful	
  with	
  a	
  product	
  that	
  is	
  
                      a	
  lesser	
  quality	
  than	
  ours.	
  	
  We	
  want	
  to	
  be	
  comparable	
  to	
  OBEO	
  to	
  
                      be	
  profitable,	
  as	
  well	
  as	
  providing	
  a	
  great	
  product	
  and	
  great	
  
                      service.	
  
       iii. Current	
  and	
  Anticipated	
  Cultural	
  and	
  Structural	
  Issues	
  


                                                      3	
  
	
  
1. TVA	
  360’s	
  overall	
  customer	
  orientation	
  will	
  be	
  handled	
  by	
  contact	
  
                                 with	
  the	
  broker,	
  which	
  is	
  a	
  major	
  advantage.	
  They	
  tell	
  us	
  which	
  
                                 houses	
  to	
  photograph	
  and	
  we	
  go	
  and	
  shoot	
  pictures	
  of	
  it.	
  	
  Our	
  
                                 customers	
  are	
  picked	
  for	
  us;	
  we	
  don’t	
  have	
  to	
  deal	
  with	
  each	
  
                                 individual	
  customer.	
  
                            2. Our	
  emphasis	
  on	
  short-­‐term	
  planning,	
  instead	
  of	
  long-­‐term,	
  has	
  to	
  
                                 do	
  with	
  the	
  stage	
  on	
  which	
  we	
  are.	
  	
  Starting	
  off,	
  we	
  have	
  a	
  lot	
  of	
  
                                 planning	
  for	
  the	
  short-­‐term,	
  but	
  this	
  is	
  what	
  we	
  need	
  to	
  get	
  our	
  
                                 company	
  up	
  and	
  running.	
  	
  Once	
  we	
  get	
  through	
  a	
  few	
  stages	
  in	
  
                                 our	
  overall	
  business	
  plan,	
  we	
  will	
  be	
  able	
  to	
  rotate	
  our	
  planning	
  to	
  
                                 focus	
  more	
  long	
  term.	
  
                            3. TVA	
  360	
  has	
  an	
  extensive	
  willingness	
  to	
  embrace	
  change.	
  	
  Being	
  a	
  
                                 technology	
  based	
  company;	
  we	
  have	
  to	
  be	
  willing	
  to	
  change	
  with	
  
                                 the	
  times.	
  	
  We	
  will	
  have	
  to	
  keep	
  up	
  with	
  current	
  technology	
  in	
  
                                 order	
  to	
  have	
  our	
  virtual	
  tours	
  a	
  head	
  of	
  the	
  game.	
  
       b. Customer	
  Environment	
  
              i. Current	
  and	
  Potential	
  Customers	
  
                       1. The	
  firm’s	
  customers	
  will	
  be	
  the	
  brokers	
  and	
  real	
  estate	
  agents	
  in	
  
                                 the	
  Tulsa,	
  Oklahoma	
  area.	
  	
  Our	
  main	
  focus	
  is	
  to	
  be	
  contracted	
  
                                 from	
  a	
  broker,	
  which	
  will	
  allow	
  us	
  to	
  be	
  supplied	
  houses	
  to	
  
                                 photograph	
  from	
  the	
  broker.	
  	
  We	
  will	
  get	
  paid	
  depending	
  on	
  the	
  
                                 package	
  that	
  they	
  choose.	
  	
  Our	
  customers	
  will	
  be	
  both	
  the	
  
                                 brokers	
  and	
  the	
  owners	
  of	
  the	
  house.	
  	
  The	
  good	
  part	
  is	
  that	
  we	
  
                                 don’t	
  have	
  to	
  be	
  connected	
  to	
  the	
  owners	
  of	
  the	
  house	
  since	
  we	
  
                                 are	
  contracted	
  by	
  the	
  broker.	
  
                            2. Our	
  potential	
  customers	
  will	
  be	
  those	
  that	
  are	
  selling	
  houses	
  in	
  
                               the	
  Tulsa	
  area	
  who	
  register	
  with	
  a	
  broker	
  or	
  agent	
  with	
  whom	
  we	
  
                                 have	
  contracts.	
  	
  Our	
  potential	
  customers	
  will	
  have	
  the	
  ability	
  to	
  
                                 use	
  our	
  services	
  without	
  ever	
  having	
  to	
  contact	
  us.	
  	
  More	
  
                                 potential	
  customers	
  will	
  be	
  other	
  brokerage	
  firms	
  in	
  the	
  area	
  that	
  
                                 see	
  our	
  work	
  and	
  want	
  us	
  to	
  contract	
  for	
  them.	
  
                            3. The	
  important	
  players	
  in	
  the	
  purchase	
  process	
  for	
  TVA	
  360	
  
                                 include	
  the	
  brokerage	
  firm	
  and	
  the	
  owners	
  of	
  the	
  house.	
  	
  The	
  
                                 brokerage	
  firms	
  are	
  the	
  purchasers,	
  actually	
  paying	
  for	
  our	
  
                                 services.	
  	
  They	
  are	
  also	
  the	
  purchase	
  influences—	
  they	
  influence	
  

                                                                4	
  
	
  
the	
  decision	
  and	
  make	
  recommendations	
  to	
  further	
  enhance	
  our	
  
                     product.	
  	
  The	
  brokerage	
  firm	
  pays	
  us	
  for	
  the	
  product,	
  so	
  they	
  bear	
  
                     the	
  financial	
  responsibility.	
  	
  The	
  owners	
  of	
  the	
  house	
  are	
  the	
  
                     users	
  as	
  well	
  as	
  the	
  brokerage	
  firm.	
  	
  Both	
  the	
  firm	
  and	
  the	
  owners	
  
                     use	
  to	
  the	
  TVA	
  360	
  virtual	
  tour	
  to	
  sell	
  the	
  house.	
  
       ii. What,	
  Where,	
  When	
  and	
  Why	
  Do	
  Customers	
  Purchase	
  Our	
  Product	
  
                1. Our	
  customers	
  purchase	
  our	
  products	
  to	
  sell	
  their	
  house.	
  	
  Our	
  
                     virtual	
  tour	
  enhances	
  the	
  owner’s	
  house	
  with	
  the	
  ability	
  to	
  get	
  it	
  
                     on	
  and	
  off	
  the	
  market	
  as	
  quickly	
  as	
  possible.	
  	
  This	
  benefits	
  the	
  
                     customer	
  because	
  it	
  gives	
  potential	
  buyers	
  a	
  legit	
  view	
  of	
  the	
  
                     entire	
  house	
  while	
  sitting	
  in	
  their	
  living	
  room.	
  	
  Our	
  product	
  is	
  
                     uploaded	
  onto	
  our	
  website,	
  the	
  brokers	
  website	
  and	
  the	
  MLS	
  list	
  
                     serve	
  data	
  base.	
  	
  Potential	
  buyers	
  will	
  be	
  able	
  to	
  visit	
  the	
  websites	
  
                     and	
  check	
  out	
  the	
  house.	
  
                2. Customers	
  will	
  purchase	
  our	
  services	
  through	
  the	
  brokerage	
  firm.	
  	
  
                     The	
  brokerage	
  firm	
  will	
  contract	
  us	
  to	
  go	
  to	
  the	
  house	
  and	
  take	
  
                     the	
  pictures	
  for	
  their	
  customers.	
  	
  	
  
                3. Our	
  customers	
  will	
  purchase	
  our	
  tour	
  when	
  a	
  house	
  goes	
  up	
  for	
  
                     sale.	
  	
  The	
  sales	
  of	
  our	
  product	
  won’t	
  vary	
  for	
  different	
  
                     promotional	
  events	
  because	
  there	
  is	
  no	
  promotion	
  for	
  selling	
  
                     houses.	
  	
  Houses	
  will	
  always	
  be	
  for	
  sale.	
  	
  People	
  are	
  always	
  
                     moving,	
  switching	
  houses,	
  and	
  relocating.	
  	
  That	
  being	
  said,	
  the	
  
                     season	
  for	
  selling	
  houses	
  varies	
  dramatically	
  during	
  the	
  summer	
  
                     and	
  winter	
  months.	
  	
  We	
  will	
  have	
  to	
  make	
  a	
  majority	
  of	
  our	
  profit	
  
                     during	
  the	
  summer	
  months	
  when	
  the	
  housing	
  market	
  is	
  at	
  its	
  
                     highest	
  point.	
  	
  	
  
                4. Our	
  customers	
  purchase	
  our	
  product	
  if	
  they	
  want	
  to	
  get	
  a	
  house	
  
                     off	
  the	
  market	
  quick.	
  	
  They	
  chose	
  our	
  product	
  because	
  it	
  is	
  the	
  
                     best	
  available	
  360	
  degree	
  virtual	
  tour	
  of	
  a	
  house.	
  	
  Our	
  product	
  
                     fulfills	
  the	
  needs	
  of	
  the	
  customer	
  at	
  a	
  higher	
  percentage	
  than	
  
                     other	
  competitors	
  in	
  the	
  area.	
  	
  Our	
  product	
  gives	
  an	
  inside	
  look	
  at	
  
                     the	
  house	
  being	
  sold	
  while	
  people	
  are	
  sitting	
  in	
  their	
  living	
  room	
  
                     on	
  a	
  computer,	
  iPad,	
  or	
  any	
  android	
  ran	
  system.	
  	
  Our	
  product	
  is	
  
                     also	
  effective	
  when	
  the	
  relator	
  is	
  taking	
  around	
  a	
  client,	
  they	
  can	
  


                                                     5	
  
	
  
actually	
  view	
  the	
  house	
  before	
  driving	
  several	
  miles	
  to	
  check	
  them	
  
                                        out.	
  	
  	
  
             c. External	
  Environment	
  
                    i. Competition	
  
                                   1. TVA	
  360’s	
  major	
  competitor	
  is	
  OBEO.	
  	
  They	
  are	
  a	
  firm	
  that	
  creates	
  
                                        a	
  similar	
  type	
  tour.	
  	
  They	
  create	
  a	
  type	
  of	
  tour	
  that	
  shows	
  the	
  
                                        houses,	
  but	
  they	
  are	
  different	
  from	
  ours	
  in	
  that	
  they	
  are	
  not	
  a	
  360	
  
                                        degree	
  panorama	
  view	
  of	
  the	
  rooms.	
  	
  They	
  are	
  a	
  very	
  large	
  
                                        company	
  that	
  is	
  located	
  throughout	
  the	
  United	
  States.	
  	
  They	
  are	
  a	
  
                                        very	
  profitable	
  company	
  with	
  a	
  large	
  amount	
  of	
  clients.	
  	
  They	
  
                                        have	
  the	
  same	
  target	
  market	
  as	
  we	
  do,	
  which	
  is	
  the	
  owners	
  of	
  the	
  
                                        houses	
  for	
  sale	
  in	
  different	
  areas.	
  	
  They	
  have	
  a	
  major	
  strength	
  
                                        over	
  us,	
  which	
  is	
  that	
  they	
  have	
  been	
  in	
  the	
  business	
  for	
  a	
  lot	
  
                                        longer	
  then	
  we	
  have.	
  	
  They	
  have	
  a	
  large	
  company	
  and	
  a	
  lot	
  of	
  
                                        resources	
  to	
  rely	
  on,	
  but	
  OBEO’s	
  tour	
  is	
  not	
  close	
  to	
  the	
  quality	
  of	
  
                                        TVA	
  360’s	
  virtual	
  tour.	
  	
  	
  
                        ii. Economic	
  Growth	
  
                               1. The	
  economy	
  has	
  been	
  down	
  in	
  the	
  past	
  few	
  years,	
  in	
  Oklahoma	
  
                                        though,	
  the	
  economy	
  hasn’t	
  hit	
  as	
  hard.	
  	
  The	
  houses	
  in	
  Oklahoma	
  
                                        have	
  still	
  been	
  able	
  to	
  be	
  bought	
  and	
  sold.	
  	
  The	
  housing	
  market	
  
                                        has	
  not	
  taken	
  that	
  big	
  of	
  a	
  hit,	
  this	
  is	
  a	
  positive	
  thing	
  for	
  TVA	
  360.	
  	
  
                                        The	
  economy	
  doesn’t	
  affect	
  our	
  raw	
  materials.	
  	
  Supply	
  and	
  
                                        demand	
  should	
  stay	
  where	
  they	
  are,	
  and	
  the	
  industry	
  growth	
  will	
  
                                        continue	
  to	
  improve	
  in	
  the	
  Tulsa	
  area.	
  	
  The	
  economy	
  does	
  not	
  
                                        affect	
  our	
  business	
  in	
  a	
  wide	
  variety	
  of	
  ways.	
  	
  Our	
  business	
  should	
  
                                        stay	
  stable	
  throughout	
  the	
  year.	
  
                  iii. Technological	
  Advances	
  
                             1. 	
  
       III.    SWOT	
  Analysis	
  
            a. Strengths	
  
                    i. Strength	
  1:	
  TVA	
  360	
  has	
  a	
  high	
  quality,	
  high	
  functioning,	
  and	
  
                             technological	
  savvy	
  product.	
  The	
  quality	
  of	
  our	
  product	
  is	
  higher	
  than	
  any	
  
                             other	
  on	
  the	
  market.	
  




                                                                         6	
  
	
  
ii. Strength	
  2:	
  TVA	
  360	
  tours	
  can	
  be	
  viewed	
  on	
  a	
  computer,	
  iPad,	
  iOS	
  or	
  any	
  
                       android	
  operating	
  system.	
  This	
  functionality	
  is	
  a	
  key	
  strength	
  of	
  TVA’s	
  
                       product.	
  
                 iii. Strength	
  3:	
  TVA	
  360	
  can	
  provide	
  incredible	
  service	
  to	
  the	
  customer.	
  	
  TVA	
  
                       360	
  treats	
  every	
  customer	
  like	
  it	
  is	
  its	
  only	
  client.	
  
                 iv. Strength	
  4:	
  TVA	
  360	
  has	
  incredible	
  turnaround	
  time.	
  	
  The	
  house	
  can	
  be	
  
                       photographed	
  in	
  4	
  hours,	
  stitched	
  together	
  in	
  another	
  hour,	
  and	
  then	
  
                       posted	
  to	
  the	
  website	
  in	
  the	
  same	
  day.	
  	
  
       b. Weakness	
  
             i. Weakness	
  1:	
  TVA	
  360	
  is	
  a	
  young	
  company;	
  they	
  do	
  not	
  have	
  a	
  lot	
  of	
  
                       experience.	
  	
  The	
  lack	
  of	
  experience	
  is	
  a	
  major	
  weakness	
  because	
  they	
  do	
  
                       not	
  know	
  what	
  to	
  expect	
  from	
  each	
  upcoming	
  speed	
  bump	
  that	
  gets	
  in	
  
                       their	
  way.	
  
                  ii. Weakness	
  2:	
  TVA	
  360	
  has	
  a	
  lack	
  of	
  credibility	
  being	
  a	
  brand	
  new	
  
                      company;	
  their	
  reputation	
  isn’t	
  very	
  high	
  among	
  the	
  real	
  estate	
  
                       community.	
  
                 iii. Weakness	
  3:	
  TVA	
  360	
  is	
  a	
  small	
  company,	
  so	
  this	
  will	
  make	
  it	
  tough	
  to	
  
                     compete	
  with	
  competitors.	
  
                 iv. Weakness	
  4:	
  TVA	
  360	
  has	
  a	
  lot	
  of	
  startup	
  costs	
  that	
  need	
  to	
  be	
  covered	
  
                before	
  they	
  can	
  be	
  profitable.	
  
       c. Opportunities	
  
             i. Opportunity	
  1:	
  There	
  is	
  an	
  expanding	
  market	
  for	
  houses	
  being	
  sold	
  in	
  the	
  
                       Tulsa	
  area.	
  	
  It	
  is	
  one	
  of	
  the	
  fastest	
  growing	
  areas	
  in	
  the	
  state	
  of	
  
                       Oklahoma.	
  	
  The	
  expanding	
  market	
  means	
  new	
  homes—	
  new	
  families	
  and	
  
                       people	
  moving	
  into	
  the	
  area.	
  
                  ii. Opportunity	
  2:	
  There	
  are	
  not	
  very	
  many	
  competitors	
  in	
  the	
  area,	
  so	
  it	
  
                       would	
  be	
  easy	
  to	
  break	
  into	
  the	
  industry	
  once	
  TVA	
  gets	
  started.	
  
                 iii. Opportunity	
  3:	
  The	
  ability	
  to	
  expand	
  to	
  the	
  surrounding	
  cities	
  and	
  other	
  
                       states,	
  gaining	
  more	
  clients.	
  
                 iv. Opportunity	
  4:	
  TVA	
  360	
  will	
  have	
  the	
  opportunity	
  to	
  expand	
  to	
  different	
  
                     markets	
  such	
  as	
  commercial	
  real	
  estates,	
  tours	
  for	
  remodeled	
  buildings	
  
                       and	
  tours	
  for	
  historical	
  land	
  marks.	
  
       d. Threats	
  
              i. Threat	
  1:	
  OBEO	
  is	
  TVA	
  360’s	
  biggest	
  threat,	
  being	
  a	
  big	
  company	
  that	
  has	
  
                       a	
  head	
  start	
  on	
  the	
  market	
  we	
  are	
  tapping	
  into.	
  

                                                                    7	
  
	
  
ii. Threat	
  2:	
  Economic	
  down	
  fall,	
  when	
  the	
  economy	
  is	
  bad,	
  houses	
  won’t	
  
                                     sell	
  as	
  often.	
  
                               iii. Threat	
  3:	
  TVA	
  360	
  will	
  be	
  threatened	
  by	
  people	
  who	
  will	
  try	
  to	
  copy	
  their	
  
                                     tours.	
  	
  	
  
                               iv. Threat	
  4:	
  Brokers	
  that	
  are	
  old	
  school	
  and	
  are	
  not	
  caught	
  up	
  with	
  
                                   technology	
  might	
  not	
  understand	
  the	
  significance	
  of	
  what	
  this	
  tour	
  can	
  
                                 bring	
  to	
  them.	
  	
  
                     e. The	
  SWOT	
  Matrix


                                                           Strength	
                                            Opportuniees	
  
                                            •  High-­‐Class	
  Product	
                               •  Expanding	
  Market	
  
                                            •  Technological	
  Advanced	
                             •  Low	
  Compeetors	
  
                                            •  Service	
                                               •  Expandability	
  
                                            •  Turnaround	
  Time	
                                    •  New	
  Markets	
  



                                                             Weakness	
                                               Threats	
  
                                             •  	
  Lack	
  Of	
  Experiance	
                       •  OBEO	
  
                                             •  Lack	
  of	
  	
  Credablity	
  	
                   •  Economic	
  Downfall	
  
                                             •  Small	
  Company	
                                   •  Compeetors	
  Copying	
  	
  
                                             •  Start	
  Up	
  Cost	
                                •  Technological	
  Challenged	
  

                                                                                                                                                                     	
  
                  	
  
       f. Strategy	
  Canvas	
  

             5	
  
             4	
  
             3	
                                                                                                                             TVA	
  360	
  
             2	
                                                                                                                             OBEO	
  
             1	
                                                                                                                             Other	
  	
  
             0	
  
                              Price	
                     Quality	
                        Time	
   Experience	
  
                                                                                                                                                              	
  
                                                                                   8	
  
	
  
g. Quantitative	
  Assessment	
  (strategy	
  canvas)	
  

               Strengths	
                           M	
        I	
        R	
                Opportunity	
                       M	
        I	
        R	
  


               High	
  Class	
  Product	
            3	
        3	
        9	
                Expanding	
  Market	
               2	
        3	
        6	
  


               Technology	
                          3	
        3	
        9	
                Low	
  #	
  of	
  Competitors	
     3	
        3	
        9	
  


               Service	
                             2	
        2	
        4	
                Expandability	
                     2	
        2	
        4	
  


               Turn	
  Around	
  Time	
              2	
        2	
        4	
                New	
  Markets	
                    2	
        2	
        4	
  


               	
                                    	
         	
         	
                 	
                                  	
         	
         	
  

               Weaknesses	
                          	
         	
         	
                 Threats	
                           	
         	
         	
  


               Lack	
  of	
  Experience	
            -­‐3	
     -­‐3	
     -­‐9	
             OBEO	
                              -­‐3	
     -­‐3	
     -­‐9	
  


               Lack	
  of	
  Credibility	
           -­‐3	
     -­‐3	
     -­‐9	
             Economic	
  Downfall	
              -­‐3	
     -­‐3	
     -­‐9	
  


               Small	
  Company	
                    -­‐2	
     -­‐2	
     -­‐4	
             Copying	
  Competitors	
            -­‐2	
     -­‐2	
     -­‐4	
  


               Start	
  Up	
  Cost	
                 -­‐1	
     -­‐1	
     -­‐1	
             Technologically	
                   -­‐2	
     -­‐2	
     -­‐4	
  
                                                                                              Challenged	
  

          	
  
       h. Developing	
  Competitive	
  Advantages	
  
                         i. Higher	
  quality	
  product	
  
                                          1. Our	
  product	
  is	
  a	
  better	
  360°	
  tour.	
  	
  It	
  is	
  not	
  a	
  slide	
  show	
  that	
  puts	
  
                                                pictures	
  together;	
  it	
  is	
  actually	
  a	
  360°	
  panoramic	
  of	
  the	
  room.	
  
                                          2. Our	
  software,	
  design	
  and	
  ways	
  of	
  photographing	
  are	
  unknown	
  to	
  
                                             the	
  rest	
  of	
  the	
  industry,	
  and	
  are	
  patent	
  pending	
  so	
  it	
  will	
  be	
  illegal	
  
                                                to	
  duplicate.	
  
                              ii. Technologically	
  advanced	
  
                                          1. Our	
  tours	
  can	
  be	
  seen	
  on	
  a	
  wide	
  variety	
  of	
  electronics.	
  	
  It	
  is	
  
                                                compatible	
  with	
  iOS	
  systems	
  or	
  any	
  android	
  OS.	
  
                                          2. Customers	
  will	
  always	
  be	
  able	
  to	
  see	
  the	
  tours	
  of	
  the	
  houses	
  on	
  
                                                any	
  mobile	
  device	
  they	
  have.	
  

                                                                                      9	
  
	
  
iii. Turnaround	
  time	
  
                                   1. We	
  can	
  get	
  the	
  product	
  back	
  to	
  the	
  customer	
  on	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                         the	
  same	
  day	
  that	
  we	
  photograph	
  the	
  house.	
  
                                                                   a. We	
  will	
  always	
  be	
  quick	
  and	
  effective	
  for	
  the	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
                                                                      customer	
  no	
  matter	
  what	
  steps	
  we	
  have	
  to	
  take	
  to	
  make	
  
                                                                              this	
  happen.	
  
          IV.   Marketing	
  Goals	
  and	
  Objectives	
  
       a. Marketing	
  Goal	
  A:	
  Break	
  into	
  the	
  insurance	
  industry	
  
                              i. We	
  want	
  to	
  break	
  into	
  the	
  insurance	
  industry.	
  	
  If	
  we	
  can	
  expand	
  our	
  
                                      business	
  to	
  incorporate	
  videoing	
  houses	
  for	
  insurance	
  purposes	
  it	
  has	
  
                                      potential	
  to	
  make	
  us	
  a	
  lot	
  of	
  money.	
  	
  If	
  we	
  can	
  video	
  a	
  house,	
  stich	
  them	
  
                                      together	
  and	
  burn	
  it	
  to	
  a	
  CD	
  they	
  would	
  have	
  every	
  valuable	
  item	
  in	
  their	
  
                                      house.	
  	
  This	
  will	
  be	
  used	
  in	
  case	
  of	
  a	
  fire,	
  tornado,	
  burglary	
  or	
  any	
  other	
  
                                      potential	
  hazards	
  event	
  that	
  might	
  take	
  place.	
  
                            ii. We	
  would	
  market	
  our	
  product	
  to	
  insurance	
  companies	
  such	
  as	
  State	
  
                                      Farm,	
  Farmers,	
  Geico,	
  Progressive,	
  Liberty	
  Mutual	
  and	
  All	
  State.	
  	
  If	
  we	
  
                                      could	
  book	
  a	
  few	
  insurance	
  agencies	
  then	
  we	
  would	
  have	
  a	
  huge	
  market	
  
                                      to	
  work	
  for.	
  	
  Since	
  everyone	
  has	
  insurance	
  it	
  would	
  give	
  us	
  customers	
  just	
  
                                      like	
  a	
  brokerage	
  firm	
  would.	
  	
  We	
  want	
  start	
  working	
  toward	
  this	
  market	
  
                                      in	
  year	
  2.	
  
       b. Marketing	
  Goal	
  B:	
  Expand	
  to	
  other	
  cities	
  in	
  Oklahoma	
  
                      i. We	
  would	
  like	
  to	
  make	
  enough	
  money	
  to	
  have	
  photographers	
  in	
  other	
  
                                      cities	
  throughout	
  Oklahoma.	
  	
  This	
  would	
  be	
  easier	
  to	
  accomplish	
  because	
  
                                      we	
  will	
  still	
  have	
  everything	
  set	
  up	
  in	
  Tulsa.	
  	
  The	
  photographers	
  would	
  
                                      photograph	
  the	
  house,	
  up	
  load	
  it	
  to	
  their	
  computer	
  and	
  file	
  share	
  it	
  with	
  
                                      the	
  sticher	
  back	
  in	
  Tulsa.	
  	
  	
  
                            ii. We	
  would	
  know	
  how	
  to	
  market	
  our	
  product	
  to	
  the	
  brokerages	
  in	
  
                                different	
  cities	
  because	
  we	
  have	
  went	
  through	
  the	
  trial	
  and	
  error	
  
                                      capturing	
  the	
  market	
  in	
  Tulsa.	
  	
  We	
  will	
  like	
  to	
  expand	
  to	
  other	
  cities	
  by	
  
                                      year	
  two.	
  	
  This	
  will	
  help	
  us	
  expand	
  out	
  of	
  state	
  in	
  the	
  coming	
  years.	
  
       c. Marketing	
  Goal	
  C:	
  Get	
  bonded	
  and	
  insured	
  
                      i. In	
  order	
  to	
  be	
  protected	
  since	
  we	
  will	
  be	
  in	
  houses,	
  we	
  need	
  to	
  get	
  
                                      bonded.	
  	
  This	
  will	
  protect	
  us	
  from	
  blaming	
  us	
  for	
  things	
  that	
  they	
  lose.	
  	
  
                                      This	
  will	
  be	
  something	
  that	
  we	
  need	
  to	
  get	
  done	
  early	
  on	
  starting	
  out.	
  	
  
                                      We	
  plan	
  on	
  getting	
  this	
  done	
  before	
  we	
  get	
  the	
  company	
  launched.	
  	
  	
  

                                                                                                           10	
  
	
  
ii. Company	
  insurance	
  will	
  be	
  another	
  area	
  that	
  we	
  will	
  obtain	
  before	
  
                               launching	
  our	
  company.	
  	
  We	
  need	
  a	
  good	
  insurance	
  policy	
  because	
  
                               people	
  will	
  be	
  traveling	
  to	
  different	
  homes	
  to	
  photograph.	
  	
  We	
  will	
  also	
  
                               need	
  insurance	
  on	
  all	
  of	
  our	
  equipment	
  because	
  it	
  is	
  expensive	
  
                               equipment.	
  
          V.     Marketing	
  Strategy	
  
       a. Primary	
  and	
  Secondary	
  Target	
  Market	
  
                       i. Primary	
  Target	
  Market	
  
                                1. Our	
  primary	
  target	
  market	
  will	
  be	
  the	
  brokerage	
  firms	
  in	
  the	
  
                                          Tulsa,	
  Oklahoma	
  area.	
  	
  We	
  would	
  like	
  tap	
  into	
  the	
  more	
  expensive	
  
                                          nicer	
  houses,	
  the	
  houses	
  we	
  would	
  like	
  to	
  photograph	
  are	
  of	
  the	
  
                                          price	
  range	
  over	
  180,000.	
  	
  The	
  areas	
  that	
  we	
  want	
  to	
  use	
  are	
  the	
  
                                          surrounding	
  cities	
  of	
  Tulsa,	
  such	
  as	
  Broken	
  Arrow,	
  Jenks,	
  and	
  Sand	
  
                                          Springs	
  as	
  well	
  as	
  Tulsa	
  itself.	
  	
  The	
  needs	
  of	
  the	
  consumer	
  will	
  be	
  
                                          using	
  our	
  product	
  to	
  sell	
  their	
  house	
  in	
  a	
  quicker	
  fashion.	
  	
  Our	
  
                                          customers	
  want	
  to	
  sell	
  their	
  house	
  and	
  get	
  it	
  off	
  the	
  market.	
  	
  The	
  
                                          only	
  requirements	
  for	
  using	
  our	
  product	
  are	
  to	
  have	
  a	
  house	
  up	
  
                                          for	
  sale.	
  	
  	
  
                          ii. Secondary	
  Target	
  Market	
  
                                 1. Our	
  secondary	
  target	
  market	
  will	
  be	
  marketing	
  our	
  services	
  to	
  
                                          insurance	
  agencies.	
  	
  This	
  is	
  our	
  secondary	
  market	
  because	
  we	
  
                                          want	
  to	
  set	
  up	
  our	
  business	
  with	
  the	
  brokerages	
  before	
  we	
  
                                          expand	
  to	
  the	
  insurance	
  area.	
  	
  We	
  would	
  stay	
  in	
  the	
  Tulsa	
  area	
  as	
  
                                          our	
  testing	
  target	
  market.	
  	
  They	
  would	
  use	
  our	
  product	
  to	
  make	
  
                                          sure	
  their	
  valuables	
  are	
  on	
  tape	
  in	
  case	
  of	
  something	
  happening	
  
                                          to	
  it.	
  	
  
       b. Product	
  Strategy	
  
                        i. Brand	
  Name	
  
                                  1. TVA	
  360	
  Virtual	
  Tours	
  by	
  Van	
  Arsdale	
  Photography	
  
                       ii. Logo	
  


                                               TVA 360º Tours                                                                           	
  




                                                                       11	
  
	
  
iii. Positioning	
  	
  
               1. Our	
  philosophy	
  “Progressive	
  Quality”	
  means	
  TVA	
  360	
  is	
  never	
  
                   content	
  with	
  its	
  position	
  in	
  the	
  marketplace	
  and	
  is	
  always	
  
                   progressing	
  forward	
  with	
  the	
  ever-­‐changing	
  trends	
  in	
  technology	
  
                      of	
  society	
  as	
  well	
  as	
  with	
  the	
  real	
  estate	
  industry.	
  If	
  product	
  or	
  
                      service	
  doesn’t	
  enhance	
  our	
  quality	
  or	
  progress	
  us	
  forward	
  then	
  
                      it’s	
  not	
  for	
  our	
  company.	
  	
  
                 2. TVA	
  360°	
  Tours	
  is	
  positioned	
  in	
  the	
  marketplace	
  in	
  a	
  middle	
  price	
  
                    class	
  in	
  the	
  real	
  estate	
  industry	
  using	
  leading	
  edge	
  technology	
  to	
  
                      provide	
  the	
  best	
  possible	
  product/service	
  mix.	
  
                 3. Our	
  product	
  is	
  differentiated	
  from	
  our	
  competitors	
  by	
  providing	
  a	
  
                      superior	
  virtual	
  tour	
  product	
  at	
  a	
  comparable	
  price	
  for	
  realtors.	
  
                      We	
  also	
  are	
  establishing	
  more	
  attractive	
  features	
  such	
  as	
  a	
  
                      Facebook	
  “share”	
  button	
  on	
  our	
  web	
  page	
  to	
  increase	
  property	
  
                      and	
  realtor	
  exposure.	
  
                 4. Our	
  unique	
  selling	
  proposition	
  is	
  addressing	
  the	
  needs	
  of	
  real	
  
                    estate	
  agents	
  by	
  taking	
  advantage	
  of	
  current	
  trends	
  in	
  technology	
  
                    and	
  mobile	
  communication	
  to	
  provide	
  convenient	
  and	
  practical	
  
                    ways	
  for	
  individuals	
  to	
  view	
  homes	
  and	
  properties	
  without	
  
                      physically	
  being	
  there.	
  	
  
                 5. This	
  is	
  partly	
  achieved	
  by	
  the	
  use	
  of	
  technology	
  making	
  our	
  tours	
  
                      capable	
  of	
  running	
  on	
  iPads	
  and	
  other	
  tablet	
  devices.	
  	
  
                 6. Our	
  product	
  will	
  initially	
  be	
  introduced	
  in	
  the	
  Greater	
  Tulsa	
  Area	
  
                    in	
  order	
  to	
  achieve	
  name	
  recognition	
  and	
  credibility	
  as	
  well	
  as	
  
                      proper	
  functionality	
  of	
  operations.	
  Once	
  we	
  become	
  stable	
  in	
  the	
  
                      Tulsa	
  area	
  market	
  we	
  will	
  look	
  to	
  immediately	
  expand	
  into	
  the	
  
                      Oklahoma	
  City	
  area	
  market	
  followed	
  by	
  higher	
  annual	
  income	
  
                      areas	
  with	
  high	
  populations,	
  such	
  as	
  North	
  Dallas,	
  Collin	
  County,	
  
                      Northwest	
  Arkansas	
  and	
  surrounding	
  suburbs	
  of	
  Austin	
  Texas.	
  
                 7. Our overall	
  marketing	
  efforts	
  will	
  be	
  made	
  through	
  word	
  of	
  
                      mouth	
  in	
  the	
  Realtor	
  industry.	
  This	
  will	
  be	
  accomplished	
  through	
  
                      trade	
  shows	
  such	
  as	
  Home	
  &	
  Garden	
  shows	
  at	
  the	
  Tulsa	
  Expo	
  
                      Center,	
  becoming	
  an	
  active	
  member	
  of	
  Greater	
  Tulsa	
  Association	
  
                      of	
  Realtors	
  (GTAR),	
  Announcing	
  achieved	
  goals,	
  future	
  goals,	
  and	
  
                      future	
  products	
  or	
  features	
  to	
  be	
  developed	
  to	
  increase	
  real	
  
                      estate	
  exposure	
  and	
  sales.	
  	
  


                                                   12	
  
	
  
iv. Pricing	
  Strategy	
  	
  
                            1. Our	
  prices	
  will	
  enable	
  our	
  product/service	
  mix	
  to	
  be	
  accepted	
  
                                   because	
  we	
  are	
  providing	
  a	
  higher	
  quality	
  product	
  with	
  better	
  
                                   features	
  than	
  competitors	
  at	
  the	
  same	
  to	
  lower	
  price	
  than	
  our	
  
                                       primary	
  competitor	
  Obeo.	
  	
  	
  
                               2. Our	
  pricing	
  strategy	
  is	
  to	
  be	
  competitive	
  with	
  the	
  competition	
  and	
  
                                       maintain	
  a	
  leading	
  advantage	
  over	
  them.	
  We	
  are	
  offering	
  a	
  better	
  
                                       product	
  to	
  our	
  customers	
  at	
  a	
  price	
  that	
  is	
  comparable	
  with	
  our	
  
                                       competition	
  for	
  our	
  customers.	
  
                               3. We	
  are	
  able	
  to	
  provide	
  a	
  lower	
  price	
  than	
  competitors	
  by	
  lower	
  
                                       personnel	
  costs	
  and	
  lower	
  margins.	
  We	
  feel	
  by	
  providing	
  lower	
  
                                       costs	
  and	
  receiving	
  lower	
  margins	
  than	
  that	
  of	
  the	
  competitor	
  we	
  
                                       will	
  be	
  able	
  to	
  generate	
  more	
  volume	
  and	
  grasp	
  higher	
  market	
  
                                       share	
  than	
  that	
  of	
  the	
  competitor.	
  
                               4. Our	
  pricing	
  structure	
  is	
  broken	
  into	
  5	
  packages.	
  These	
  packages	
  
                                       were	
  derived	
  from	
  the	
  investment	
  realtors	
  would	
  make	
  on	
  their	
  
                                       listings,	
  which	
  varied	
  due	
  to	
  the	
  list	
  price	
  of	
  the	
  home	
  or	
  property.	
  	
  
                                       	
  

       Bronze	
                   Silver	
                            Gold	
                           Platinum	
                     Stills Only	
  



4 panoramas	
          6 panoramas	
                     10 panoramas	
                       14 panoramas	
                       N/A	
  



20 stills	
            30 stills	
                       40 stills	
                          50 stills	
                          15 stills	
  



$129	
                 $159	
                            $189	
                               $239	
                               $99	
  


                                       	
  
                                       	
  
                                       	
  
                                       	
  
                                       	
  
                                       	
  
                                       	
  


                                                                    13	
  
	
  
 
                                         	
  
                                         	
  
           c. Distribution	
  and	
  Supply	
  Chain	
  



                                                             TVA	
  360º	
  Tours	
  
                                                                                	
  
          Stage	
  in	
  Process	
                                                         Plan	
  of	
  Action	
  
                                                  l      Referrals	
  from	
  Brokers	
  using	
  our	
  products	
  to	
  find	
  qualified	
  
                                                          leads	
  
                                                  l      Print	
  Advertising	
  and	
  personal	
  networking	
  at	
  GTAR	
  
              Prospecting	
  
                                                          (Greater	
  Tulsa	
  Association	
  of	
  Realtors)	
  
                                                  l      Web	
  media	
  and	
  examples	
  from	
  our	
  website	
  and	
  listings	
  on	
  
                                                          real	
  estate	
  photography	
  websites	
  
       Initial	
  Contact	
  /	
  Sales	
         l      Meeting	
  and	
  product	
  presentation	
  with	
  qualified	
  leads	
  
            Presentation	
                        l      Packages	
  detailed	
  in	
  full	
  
                                                  l      Agreement	
  for	
  access	
  to	
  MLS	
  Database	
  
                                                  l      Offer	
  free	
  trial	
  period	
  
             Close	
  The	
  Sale	
  
                                                  l      Request	
  list	
  of	
  currently	
  used	
  photographers	
  to	
  help	
  with	
  
                                                          certification	
  process	
  
                                                  l      Attend	
  GTAR	
  meetings	
  
       Build	
  The	
  Relationship	
  
                                                  l      Offer	
  discounts	
  for	
  high-­‐volume	
  of	
  business	
  
	
  

           d. Promotional	
  Strategy	
  
                                  1. 	
  Our	
  initial	
  approach	
  to	
  get	
  our	
  product/service	
  mix	
  into	
  the	
  
                                     market	
  will	
  be	
  selecting	
  a	
  few	
  top	
  realtors	
  in	
  the	
  Tulsa	
  area	
  to	
  give	
  
                                     them	
  free	
  trail	
  use	
  of	
  our	
  product	
  and	
  service	
  to	
  raise	
  awareness	
  
                                     of	
  all	
  the	
  features	
  we	
  offer	
  and	
  to	
  generate	
  buzz	
  about	
  our	
  
                                                   company.	
  
                                              2. We	
  will	
  primarily	
  advertise	
  through	
  word	
  of	
  mouth	
  by	
  creating	
  
                                                   buzz	
  about	
  the	
  company.	
  One	
  way	
  will	
  be	
  through	
  our	
  Facebook	
  
                                                   “share”	
  feature	
  on	
  our	
  website	
  which	
  will	
  get	
  our	
  name	
  out	
  across	
  
                                                   social	
  media	
  networks.	
  	
  
                                              3. Realtors	
  are	
  a	
  tight	
  knit	
  group	
  of	
  people	
  whom	
  are	
  reached	
  
                                                 through	
  conversation	
  amongst	
  realtors	
  about	
  what	
  new	
  thing	
  
                                                   they	
  are	
  doing.	
  We	
  plan	
  to	
  penetrate	
  this	
  tight	
  knit	
  group	
  by	
  
                                                   joining	
  GTAR	
  and	
  issuing	
  announcements	
  about	
  the	
  company	
  and	
  


                                                                              14	
  
	
  
print	
  ads	
  at	
  monthly	
  meetings,	
  as	
  well	
  as	
  participate	
  in	
  and	
  
                                   sponsor	
  events	
  hosted	
  by	
  GTAR.	
  
                             4. Through	
  our	
  website’s	
  Facebook	
  “share”	
  feature	
  which	
  is	
  used	
  by	
  
                                   a	
  vast	
  majority	
  of	
  people.	
  We	
  will	
  be	
  generating	
  free	
  publicity	
  for	
  
                                   our	
  company	
  by	
  being	
  posted	
  on	
  numerous	
  Facebook	
  pages.	
  We	
  
                                   will	
  generate	
  publicity	
  for	
  us,	
  but	
  also	
  for	
  the	
  real	
  estate	
  agent	
  
                                   and	
  their	
  listed	
  property.	
  
                             5. We	
  will	
  also	
  set	
  up	
  a	
  twitter	
  and	
  a	
  Blog	
  in	
  which	
  we	
  will	
  post	
  the	
  
                                   videos	
  that	
  will	
  also	
  be	
  able	
  to	
  share	
  the	
  videos.	
  	
  On	
  the	
  blog	
  I	
  will	
  
                                   be	
  setting	
  up	
  a	
  different	
  type	
  of	
  blog	
  in	
  which	
  I	
  want	
  to	
  post	
  other	
  
                                   home	
  furnishing	
  ideas	
  for	
  the	
  homes.	
  	
  This	
  will	
  give	
  us	
  a	
  following	
  
                                   on	
  the	
  blog	
  so	
  when	
  people	
  go	
  to	
  sell	
  a	
  house	
  they	
  will	
  remember	
  
                                   the	
  blog	
  and	
  want	
  to	
  use	
  our	
  product.	
  
                             6. Even	
  though	
  it	
  is	
  hard	
  to	
  offer	
  warranties	
  on	
  an	
  intangible	
  
                                products,	
  we	
  will	
  offer	
  guarantee	
  of	
  service	
  through	
  time	
  
                                   efficiency	
  windows.	
  We	
  will	
  guarantee	
  that	
  your	
  listing	
  will	
  be	
  
                                   generated	
  and	
  posted	
  within	
  48	
  hours	
  of	
  the	
  photo	
  shoot.	
  If	
  any	
  
                                   tours	
  are	
  down,	
  links	
  broken,	
  or	
  any	
  other	
  functionality	
  of	
  the	
  
                                   service	
  is	
  inoperable	
  we	
  will	
  guarantee	
  it	
  to	
  be	
  up	
  and	
  running	
  
                                   within	
  48	
  hours	
  of	
  the	
  customer	
  notifying	
  the	
  proper	
  individual	
  as	
  
                                   stated	
  in	
  the	
  purchase	
  agreement.	
  
          VI.    Marketing	
  Implementation	
  
       a. Structural	
  Issues	
  	
  
                         i. Top	
  Realtors	
  
                             1. We	
  will	
  pitch	
  our	
  company	
  to	
  realtors	
  in	
  the	
  Tulsa	
  area.	
  	
  We	
  will	
  
                                do	
  this	
  by	
  creating	
  flyers	
  for	
  the	
  company	
  (located	
  at	
  the	
  end	
  of	
  
                                   the	
  paragraph)	
  and	
  posting	
  them	
  around	
  the	
  Tulsa	
  area.	
  	
  We	
  also	
  
                                   with	
  join	
  the	
  GTR	
  group	
  in	
  which	
  is	
  a	
  meeting	
  held	
  monthly	
  that	
  
                                   brokerage	
  firms	
  and	
  real	
  estate	
  agents	
  attend.	
  	
  We	
  will	
  send	
  out	
  
                                   our	
  flyers,	
  make	
  announcements	
  and	
  have	
  other	
  print	
  ads	
  that	
  
                                   are	
  sent	
  out	
  in	
  mailers.	
  	
  We	
  will	
  also	
  be	
  going	
  around	
  to	
  open	
  
                                   houses	
  talking	
  to	
  realtors	
  and	
  giving	
  out	
  elevator	
  pitch.	
  	
  We	
  will	
  
                                   also	
  send	
  out	
  emails	
  and	
  cold	
  call	
  agencies	
  and	
  try	
  to	
  set	
  up	
  face	
  
                                   to	
  face	
  presentation	
  in	
  which	
  we	
  can	
  show	
  what	
  our	
  products	
  are	
  
                                   all	
  about.	
  


                                                                 15	
  
	
  
 

	
  

	
  

	
  

	
  

	
  

       ii. Social	
  Media	
  
                1. We	
  will	
  set	
  up	
  our	
  website	
  through	
  paying	
  a	
  website	
  technician.	
  	
  
                     This	
  will	
  start	
  off	
  our	
  social	
  media	
  marketing	
  once	
  we	
  are	
  able	
  to	
  
                     get	
  out	
  website	
  up	
  and	
  running.	
  	
  We	
  will	
  create	
  a	
  TVA	
  360	
  
                     Facebook	
  page	
  in	
  which	
  clients	
  will	
  be	
  able	
  to	
  visit	
  to	
  view,	
  share	
  
                     and	
  talk	
  about	
  the	
  houses	
  that	
  we	
  have	
  	
  as	
  well	
  as	
  run	
  other	
  
                     promotions	
  on	
  it	
  (example	
  below).	
  	
  We	
  will	
  have	
  a	
  twitter	
  that	
  we	
  
                     can	
  run	
  ads	
  and	
  promotions	
  as	
  well	
  as	
  the	
  tours	
  will	
  be	
  posted,	
  
                     our	
  twitter	
  user-­‐name	
  will	
  be	
  @TVA360.	
  	
  We	
  will	
  set	
  up	
  a	
  TVA	
  360	
  
                     blog	
  as	
  well	
  that	
  will	
  have	
  a	
  variety	
  of	
  information	
  as	
  well	
  as	
  
                     tours.	
  These	
  social	
  medias	
  will	
  give	
  us	
  a	
  large	
  amount	
  free	
  
                     marketing.	
  




                                                  16	
  
	
  
 


Specific Tactical Activities   Person Responsible                 Required Budget                 Completion Date


Product Activities
    • Meet With Brokerages         •   Tyler Van Arsdale             •   $500 (Flyers & Gas)         •   7/31/2011
    • Social Media                 •   Brett Henderson               •   Free                        •   5/31/2011
    • Contract Guarantee           •   Tyler Van Arsdale             •   Free                        •   5/31/2011




Supply Chain Activities
   • Prospecting                   •   Tyler Van Arsdale             •   $500                        •   Ongoing
   • Initial Contact               •   Tyler Van Arsdale             •   $300                        •   Ongoing
   • Close the Sale                •   Tyler Van Arsdale             •   $200                        •   Ongoing
   • Build the Relationship        •   Tyler Van Arsdale             •   $400                        •   Ongoing




IMC Activities
   • Public Relations              •   Brett Henderson               •   Free                        •   Ongoing
   • Sales Promotion               •   Brett Henderson               •   $1000 (promotions)          •   Ongoing
   • Advertising                   •   Brett Henderson               •   $1000 (Flyers & Print)      •   Ongoing




                                                         17	
  
      	
  
iii. Guarantee	
  of	
  Service	
  	
  
                                 1. We	
  will	
  write	
  up	
  a	
  contract	
  that	
  will	
  be	
  signed	
  by	
  the	
  customer	
  
                                    that	
  guarantee’s	
  our	
  customer	
  that	
  if	
  the	
  guide	
  lines	
  that	
  we	
  
                                           agree	
  on	
  then	
  they	
  will	
  fully	
  take	
  care	
  of	
  it.	
  	
  Within	
  the	
  48	
  hour	
  
                                           allotted	
  time	
  all	
  problems	
  with	
  the	
  link	
  will	
  be	
  taken	
  care	
  of.	
  
       VII.      Evaluation	
  And	
  Control	
  
              a. Process	
  Controls	
  
                      i. All	
  employees	
  should	
  be	
  completely	
  knowledgeable	
  of	
  the	
  upcoming	
  
                         promotions	
  and	
  where	
  to	
  find	
  more	
  details	
  on	
  them	
  in	
  order	
  to	
  provide	
  
                               them	
  to	
  our	
  customers.	
  
                     ii. Employee	
  incentives	
  to	
  draw	
  in	
  more	
  customers	
  through	
  promotional	
  
                         enticements	
  and	
  potential	
  customers	
  that	
  they	
  obtain	
  
           b. Output	
  Controls	
  
                      i. Website	
  hits	
  on	
  our	
  social	
  media	
  sites	
  
                     ii. Contacting	
  us	
  from	
  the	
  flyers	
  
                    iii. How	
  many	
  people	
  took	
  advantage	
  of	
  the	
  promotions	
  
                    iv. How	
  many	
  people	
  were	
  interested	
  in	
  our	
  company	
  
                     v. Use	
  of	
  the	
  “Share	
  Button”	
  on	
  Facebook	
  
                    vi. Number	
  of	
  members	
  on	
  our	
  social	
  media	
  outlets	
  
        c. These	
  controls	
  should	
  be	
  check	
  up	
  every	
  3	
  months	
  to	
  make	
  sure	
  each	
  of	
  them	
  is	
  
              being	
  taken	
  care	
  of.	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  


                                                                         18	
  
	
  
May 2011           June 2011      July 2011       Aug 2011


  Top         Create the flyers   Start meeting    Continue       Have a list
              and t-shirts plus        with         meeting        serve of
 Realtors
             the elevator pitch    brokerage          with       clients lined
              and presentation        firms        brokerage     up and ready
                                                  firms while         to
                                                   adding on      photograph
                                                     agents
 Social      Have the website      Create the      Get set up        Have
                completely         Facebook         with the      everything
 Media
               finished and       page, twitter     MLS list      connected
 Outlets     ready to operate       and blog       serve data    together and
                                                      base         ready for
                                                                   when we
                                                                    launch
Bonded and     Get bonded to       Have full       Create the     Make sure
             protect ourselves     coverage       contracts as    every legal
Guarantees
             from being inside     insurance      well as the      aspect is
                 of houses                        guarantees       ready for
                                                                    launch
  	
  




                                   19	
  
  	
  

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TVA 360 Virtual Tour Marketing Plan Summary

  • 1. Brain Gang Marketing Firm 2019  West  Admiral  Stillwater,  Oklahoma          (405)  642-­‐7750                                          Brett.Henderson@okstate.edu   TVA  360  Tours  Marketing  Plan   I. Executive  Summary   a.  Brain  Gang  marketing  firm  took  an  in  depth  look  at  TVA  360  in  order  to  get  a   better  feel  about  what  the  company  was  all  about,  what  they  stood  for  and  how   my  company  could  help  them.    TVA  360  is  committed  to  creating  the  best  virtual   tour  of  any  other  competitors.    They  base  their  company  to  be  the  best  that  is   possible  in  the  virtual  tour  community.    TVA’s  goals  include  expanding  to  larger   markets,  such  as  new  cities,  and  even  insurance  agencies.    They  also  plan  on   getting  bonded  and  insured.       i. Goal  1  will  be  accomplished  by  using  these  objectives:   1.  We  will  spend  our  efforts  using  the  knowledge  that  we  know   from  starting  the  company  in  Tulsa,  to  expand  out  to  the  other   cities  in  Oklahoma.    We  would  keep  the  stitching  in  a  home  office   based  in  Tulsa  and  the  photographers  hired  in  other  areas  will   take  the  photos  and  send  them  to  Tulsa.   2. We  would  like  to  expand  to  insurance  companies  by  using  the   best  means  of  gaining  customers  in  which  we  found  out  from  our   first  target  market  of  Tulsa.   ii. Goal  2  will  be  accomplished  by  using  these  objectives:   1. We  will  apply  to  get  bonded  and  insured  from  each  of  our   workers.    This  will  allow  us  to  be  covered  and  safe  in  each  and   every  house  that  we  work  at.   TVA  360  is  a  company  that  will  be  very  successful  if  the  steps  they  take  are  in  the   right  direction.    They  need  to  move  quickly  into  marketing  their  product  the   brokerages.    Once  they  break  into  the  industry  they  will  be  able  to  grow  further   as  well  as  become  more  profitable.       The  establishment  of  this  marketing  strategy  plan  will  help  this  company  move   forward  in  the  long  run.    In  this  business  plan  covers  the  situational  analysis,   SWOT  analysis,  goals  and  objectives,  marketing  strategy,  marketing   1    
  • 2. implementations,  evaluation  and  control  of  TVA  360.    Also  included  in  this   business  plan  are  promotions  and  ideas  that  I  believe  will  benefit  the  company   immensely.    Brain  Gang  Marketing  Firm  full  supports  TVA  360  and  we  believe  the   work  that  we  can  do  together  will  make  TVA  360  more  profitable  in  the  future.   II. Situation  Analysis   a. The  Internal  Environment   i. Goals  and  Objectives   1. The  current  goals  for  TVA  360  are  to  market  the  tours  to  realtors   and  brokerage  firms  in  the  Tulsa,  Oklahoma  area.    We  would  like   to  get  our  name  out  in  the  reality  industry.    Our  focus  would  be   the  main  brokerage  firms  in  the  Tulsa  area  such  as  Caldwell   Banker  and  Remax  Preferred.   a. The  first  brokers  will  come  from  existing  contacts  that   have  experience  with  real  estate  industry.    These  brokers   will  provide  real  estate  in  the  Tulsa,  OK  area.    We  will   market  our  services  to  these  brokers  with  a  free  trial  of   three  homes  photographed  and  delivered  free-­‐of-­‐charge   in  order  to  gain  credibility  within  the  market  and  to  these   clients.   b. Once  we  establish  credibility  with  the  brokers,  other   brokers  will  be  able  to  see  our  work  on  the  websites  of  the   brokers.    They  will  also  be  able  to  see  our  website  which   we  will  market  via  flyers,  emails,  phone  calls,  in-­‐house   meetings  and  face-­‐to-­‐face  marketing.    Once  we  can  get   our  customers  to  view  one  of  our  tours  compared  to  other   tours  that  are  available,  we  are  positive  that  our  product   will  be  chosen  over  our  competitors.   2. TVA  360  would  also  like  to  set  up  a  full  functioning  website  that   we  can  post  the  tours.    We  also  want  to  be  able  to  post  the  tours   on  social  networks,  which  will  allow  more  people  to  see  our  work   without  any  cost.   a. We  will  be  working  with  a  website  engineer  in  order  to   create  exactly  what  we  want.   3. Our  next  goal  for  TVA  360  will  be  the  ability  to  upload  our  tours  to   the  MLS  listings  that  go  out  to  each  relator.    We  will  be  able  to   2    
  • 3. upload  our  tours  automatically  each  day  to  our  website.    This  will   allow  our  homes  to  be  seen  by  all  relators  in  the  Tulsa  area.    They   will  be  able  to  see  each  house  that  we  photograph,  and  this  will   allow  us  to  sell  houses  for  the  relator  quicker  than  most  other   firms.   a. The  MLS  Syndication  functionality  is  a  matter  of  acquiring   a  user  name  and  password  for  each  agent’s  MLS  database.     We  will  then  set  up  a  MLS  client  server,  which  will  upload   the  videos  automatically.    We  can  input  the  listings  to  the   MLS  client  server  manually  until  we  have  the  full   functioning  website.       b. The  main  difficulty  is  ensuring  compatibility  with  each   respective  agent’s  in  the  MLS  system.    We  will  need  to   make  sure  we  keep  up  on  our  updates  in  order  for  our   virtual  tours  to  keep  from  being  broken  because  of   updates  to  JavaScript  and  iOS  systems.   4. Our  final  goal  would  be  to  be  a  full  functioning  photography   company  for  a  brokerage  firm.    This  is  our  main  goal  and  the  other   goals  we  have  set  in  place  will  help  us  reach  this  goal.    If  we  can   successfully  book  relators,  set  up  our  website  and  gain  access  to   the  MLS  listing  service  our  company  will  be  fully  functioning.   ii. Current  Market  Strategy  and  Performance.   1. TVA  360  is  a  brand  new  company.  They  have  not  launched  yet,  so,   they  do  not  have  a  current  marketing  strategy  to  talk  about.    This   is  tough  on  me  while  writing  a  plan  because  I  do  not  know  what   elements  of  a  strategy  work  and  which  ones  we  need  to  change.   2. The  firm’s  current  performance  is  another  area  that  is  not   applicable  due  to  being  a  startup  company.    The  main  competitor   in  our  area  is  OBEO.  They  own  a  wide  majority  of  the  markets  in   the  United  States.    They  are  very  successful  with  a  product  that  is   a  lesser  quality  than  ours.    We  want  to  be  comparable  to  OBEO  to   be  profitable,  as  well  as  providing  a  great  product  and  great   service.   iii. Current  and  Anticipated  Cultural  and  Structural  Issues   3    
  • 4. 1. TVA  360’s  overall  customer  orientation  will  be  handled  by  contact   with  the  broker,  which  is  a  major  advantage.  They  tell  us  which   houses  to  photograph  and  we  go  and  shoot  pictures  of  it.    Our   customers  are  picked  for  us;  we  don’t  have  to  deal  with  each   individual  customer.   2. Our  emphasis  on  short-­‐term  planning,  instead  of  long-­‐term,  has  to   do  with  the  stage  on  which  we  are.    Starting  off,  we  have  a  lot  of   planning  for  the  short-­‐term,  but  this  is  what  we  need  to  get  our   company  up  and  running.    Once  we  get  through  a  few  stages  in   our  overall  business  plan,  we  will  be  able  to  rotate  our  planning  to   focus  more  long  term.   3. TVA  360  has  an  extensive  willingness  to  embrace  change.    Being  a   technology  based  company;  we  have  to  be  willing  to  change  with   the  times.    We  will  have  to  keep  up  with  current  technology  in   order  to  have  our  virtual  tours  a  head  of  the  game.   b. Customer  Environment   i. Current  and  Potential  Customers   1. The  firm’s  customers  will  be  the  brokers  and  real  estate  agents  in   the  Tulsa,  Oklahoma  area.    Our  main  focus  is  to  be  contracted   from  a  broker,  which  will  allow  us  to  be  supplied  houses  to   photograph  from  the  broker.    We  will  get  paid  depending  on  the   package  that  they  choose.    Our  customers  will  be  both  the   brokers  and  the  owners  of  the  house.    The  good  part  is  that  we   don’t  have  to  be  connected  to  the  owners  of  the  house  since  we   are  contracted  by  the  broker.   2. Our  potential  customers  will  be  those  that  are  selling  houses  in   the  Tulsa  area  who  register  with  a  broker  or  agent  with  whom  we   have  contracts.    Our  potential  customers  will  have  the  ability  to   use  our  services  without  ever  having  to  contact  us.    More   potential  customers  will  be  other  brokerage  firms  in  the  area  that   see  our  work  and  want  us  to  contract  for  them.   3. The  important  players  in  the  purchase  process  for  TVA  360   include  the  brokerage  firm  and  the  owners  of  the  house.    The   brokerage  firms  are  the  purchasers,  actually  paying  for  our   services.    They  are  also  the  purchase  influences—  they  influence   4    
  • 5. the  decision  and  make  recommendations  to  further  enhance  our   product.    The  brokerage  firm  pays  us  for  the  product,  so  they  bear   the  financial  responsibility.    The  owners  of  the  house  are  the   users  as  well  as  the  brokerage  firm.    Both  the  firm  and  the  owners   use  to  the  TVA  360  virtual  tour  to  sell  the  house.   ii. What,  Where,  When  and  Why  Do  Customers  Purchase  Our  Product   1. Our  customers  purchase  our  products  to  sell  their  house.    Our   virtual  tour  enhances  the  owner’s  house  with  the  ability  to  get  it   on  and  off  the  market  as  quickly  as  possible.    This  benefits  the   customer  because  it  gives  potential  buyers  a  legit  view  of  the   entire  house  while  sitting  in  their  living  room.    Our  product  is   uploaded  onto  our  website,  the  brokers  website  and  the  MLS  list   serve  data  base.    Potential  buyers  will  be  able  to  visit  the  websites   and  check  out  the  house.   2. Customers  will  purchase  our  services  through  the  brokerage  firm.     The  brokerage  firm  will  contract  us  to  go  to  the  house  and  take   the  pictures  for  their  customers.       3. Our  customers  will  purchase  our  tour  when  a  house  goes  up  for   sale.    The  sales  of  our  product  won’t  vary  for  different   promotional  events  because  there  is  no  promotion  for  selling   houses.    Houses  will  always  be  for  sale.    People  are  always   moving,  switching  houses,  and  relocating.    That  being  said,  the   season  for  selling  houses  varies  dramatically  during  the  summer   and  winter  months.    We  will  have  to  make  a  majority  of  our  profit   during  the  summer  months  when  the  housing  market  is  at  its   highest  point.       4. Our  customers  purchase  our  product  if  they  want  to  get  a  house   off  the  market  quick.    They  chose  our  product  because  it  is  the   best  available  360  degree  virtual  tour  of  a  house.    Our  product   fulfills  the  needs  of  the  customer  at  a  higher  percentage  than   other  competitors  in  the  area.    Our  product  gives  an  inside  look  at   the  house  being  sold  while  people  are  sitting  in  their  living  room   on  a  computer,  iPad,  or  any  android  ran  system.    Our  product  is   also  effective  when  the  relator  is  taking  around  a  client,  they  can   5    
  • 6. actually  view  the  house  before  driving  several  miles  to  check  them   out.       c. External  Environment   i. Competition   1. TVA  360’s  major  competitor  is  OBEO.    They  are  a  firm  that  creates   a  similar  type  tour.    They  create  a  type  of  tour  that  shows  the   houses,  but  they  are  different  from  ours  in  that  they  are  not  a  360   degree  panorama  view  of  the  rooms.    They  are  a  very  large   company  that  is  located  throughout  the  United  States.    They  are  a   very  profitable  company  with  a  large  amount  of  clients.    They   have  the  same  target  market  as  we  do,  which  is  the  owners  of  the   houses  for  sale  in  different  areas.    They  have  a  major  strength   over  us,  which  is  that  they  have  been  in  the  business  for  a  lot   longer  then  we  have.    They  have  a  large  company  and  a  lot  of   resources  to  rely  on,  but  OBEO’s  tour  is  not  close  to  the  quality  of   TVA  360’s  virtual  tour.       ii. Economic  Growth   1. The  economy  has  been  down  in  the  past  few  years,  in  Oklahoma   though,  the  economy  hasn’t  hit  as  hard.    The  houses  in  Oklahoma   have  still  been  able  to  be  bought  and  sold.    The  housing  market   has  not  taken  that  big  of  a  hit,  this  is  a  positive  thing  for  TVA  360.     The  economy  doesn’t  affect  our  raw  materials.    Supply  and   demand  should  stay  where  they  are,  and  the  industry  growth  will   continue  to  improve  in  the  Tulsa  area.    The  economy  does  not   affect  our  business  in  a  wide  variety  of  ways.    Our  business  should   stay  stable  throughout  the  year.   iii. Technological  Advances   1.   III. SWOT  Analysis   a. Strengths   i. Strength  1:  TVA  360  has  a  high  quality,  high  functioning,  and   technological  savvy  product.  The  quality  of  our  product  is  higher  than  any   other  on  the  market.   6    
  • 7. ii. Strength  2:  TVA  360  tours  can  be  viewed  on  a  computer,  iPad,  iOS  or  any   android  operating  system.  This  functionality  is  a  key  strength  of  TVA’s   product.   iii. Strength  3:  TVA  360  can  provide  incredible  service  to  the  customer.    TVA   360  treats  every  customer  like  it  is  its  only  client.   iv. Strength  4:  TVA  360  has  incredible  turnaround  time.    The  house  can  be   photographed  in  4  hours,  stitched  together  in  another  hour,  and  then   posted  to  the  website  in  the  same  day.     b. Weakness   i. Weakness  1:  TVA  360  is  a  young  company;  they  do  not  have  a  lot  of   experience.    The  lack  of  experience  is  a  major  weakness  because  they  do   not  know  what  to  expect  from  each  upcoming  speed  bump  that  gets  in   their  way.   ii. Weakness  2:  TVA  360  has  a  lack  of  credibility  being  a  brand  new   company;  their  reputation  isn’t  very  high  among  the  real  estate   community.   iii. Weakness  3:  TVA  360  is  a  small  company,  so  this  will  make  it  tough  to   compete  with  competitors.   iv. Weakness  4:  TVA  360  has  a  lot  of  startup  costs  that  need  to  be  covered   before  they  can  be  profitable.   c. Opportunities   i. Opportunity  1:  There  is  an  expanding  market  for  houses  being  sold  in  the   Tulsa  area.    It  is  one  of  the  fastest  growing  areas  in  the  state  of   Oklahoma.    The  expanding  market  means  new  homes—  new  families  and   people  moving  into  the  area.   ii. Opportunity  2:  There  are  not  very  many  competitors  in  the  area,  so  it   would  be  easy  to  break  into  the  industry  once  TVA  gets  started.   iii. Opportunity  3:  The  ability  to  expand  to  the  surrounding  cities  and  other   states,  gaining  more  clients.   iv. Opportunity  4:  TVA  360  will  have  the  opportunity  to  expand  to  different   markets  such  as  commercial  real  estates,  tours  for  remodeled  buildings   and  tours  for  historical  land  marks.   d. Threats   i. Threat  1:  OBEO  is  TVA  360’s  biggest  threat,  being  a  big  company  that  has   a  head  start  on  the  market  we  are  tapping  into.   7    
  • 8. ii. Threat  2:  Economic  down  fall,  when  the  economy  is  bad,  houses  won’t   sell  as  often.   iii. Threat  3:  TVA  360  will  be  threatened  by  people  who  will  try  to  copy  their   tours.       iv. Threat  4:  Brokers  that  are  old  school  and  are  not  caught  up  with   technology  might  not  understand  the  significance  of  what  this  tour  can   bring  to  them.     e. The  SWOT  Matrix Strength   Opportuniees   •  High-­‐Class  Product   •  Expanding  Market   •  Technological  Advanced   •  Low  Compeetors   •  Service   •  Expandability   •  Turnaround  Time   •  New  Markets   Weakness   Threats   •   Lack  Of  Experiance   •  OBEO   •  Lack  of    Credablity     •  Economic  Downfall   •  Small  Company   •  Compeetors  Copying     •  Start  Up  Cost   •  Technological  Challenged       f. Strategy  Canvas   5   4   3   TVA  360   2   OBEO   1   Other     0   Price   Quality   Time   Experience     8    
  • 9. g. Quantitative  Assessment  (strategy  canvas)   Strengths   M   I   R   Opportunity   M   I   R   High  Class  Product   3   3   9   Expanding  Market   2   3   6   Technology   3   3   9   Low  #  of  Competitors   3   3   9   Service   2   2   4   Expandability   2   2   4   Turn  Around  Time   2   2   4   New  Markets   2   2   4                   Weaknesses         Threats         Lack  of  Experience   -­‐3   -­‐3   -­‐9   OBEO   -­‐3   -­‐3   -­‐9   Lack  of  Credibility   -­‐3   -­‐3   -­‐9   Economic  Downfall   -­‐3   -­‐3   -­‐9   Small  Company   -­‐2   -­‐2   -­‐4   Copying  Competitors   -­‐2   -­‐2   -­‐4   Start  Up  Cost   -­‐1   -­‐1   -­‐1   Technologically   -­‐2   -­‐2   -­‐4   Challenged     h. Developing  Competitive  Advantages   i. Higher  quality  product   1. Our  product  is  a  better  360°  tour.    It  is  not  a  slide  show  that  puts   pictures  together;  it  is  actually  a  360°  panoramic  of  the  room.   2. Our  software,  design  and  ways  of  photographing  are  unknown  to   the  rest  of  the  industry,  and  are  patent  pending  so  it  will  be  illegal   to  duplicate.   ii. Technologically  advanced   1. Our  tours  can  be  seen  on  a  wide  variety  of  electronics.    It  is   compatible  with  iOS  systems  or  any  android  OS.   2. Customers  will  always  be  able  to  see  the  tours  of  the  houses  on   any  mobile  device  they  have.   9    
  • 10. iii. Turnaround  time   1. We  can  get  the  product  back  to  the  customer  on                                                             the  same  day  that  we  photograph  the  house.   a. We  will  always  be  quick  and  effective  for  the                                                               customer  no  matter  what  steps  we  have  to  take  to  make   this  happen.   IV. Marketing  Goals  and  Objectives   a. Marketing  Goal  A:  Break  into  the  insurance  industry   i. We  want  to  break  into  the  insurance  industry.    If  we  can  expand  our   business  to  incorporate  videoing  houses  for  insurance  purposes  it  has   potential  to  make  us  a  lot  of  money.    If  we  can  video  a  house,  stich  them   together  and  burn  it  to  a  CD  they  would  have  every  valuable  item  in  their   house.    This  will  be  used  in  case  of  a  fire,  tornado,  burglary  or  any  other   potential  hazards  event  that  might  take  place.   ii. We  would  market  our  product  to  insurance  companies  such  as  State   Farm,  Farmers,  Geico,  Progressive,  Liberty  Mutual  and  All  State.    If  we   could  book  a  few  insurance  agencies  then  we  would  have  a  huge  market   to  work  for.    Since  everyone  has  insurance  it  would  give  us  customers  just   like  a  brokerage  firm  would.    We  want  start  working  toward  this  market   in  year  2.   b. Marketing  Goal  B:  Expand  to  other  cities  in  Oklahoma   i. We  would  like  to  make  enough  money  to  have  photographers  in  other   cities  throughout  Oklahoma.    This  would  be  easier  to  accomplish  because   we  will  still  have  everything  set  up  in  Tulsa.    The  photographers  would   photograph  the  house,  up  load  it  to  their  computer  and  file  share  it  with   the  sticher  back  in  Tulsa.       ii. We  would  know  how  to  market  our  product  to  the  brokerages  in   different  cities  because  we  have  went  through  the  trial  and  error   capturing  the  market  in  Tulsa.    We  will  like  to  expand  to  other  cities  by   year  two.    This  will  help  us  expand  out  of  state  in  the  coming  years.   c. Marketing  Goal  C:  Get  bonded  and  insured   i. In  order  to  be  protected  since  we  will  be  in  houses,  we  need  to  get   bonded.    This  will  protect  us  from  blaming  us  for  things  that  they  lose.     This  will  be  something  that  we  need  to  get  done  early  on  starting  out.     We  plan  on  getting  this  done  before  we  get  the  company  launched.       10    
  • 11. ii. Company  insurance  will  be  another  area  that  we  will  obtain  before   launching  our  company.    We  need  a  good  insurance  policy  because   people  will  be  traveling  to  different  homes  to  photograph.    We  will  also   need  insurance  on  all  of  our  equipment  because  it  is  expensive   equipment.   V. Marketing  Strategy   a. Primary  and  Secondary  Target  Market   i. Primary  Target  Market   1. Our  primary  target  market  will  be  the  brokerage  firms  in  the   Tulsa,  Oklahoma  area.    We  would  like  tap  into  the  more  expensive   nicer  houses,  the  houses  we  would  like  to  photograph  are  of  the   price  range  over  180,000.    The  areas  that  we  want  to  use  are  the   surrounding  cities  of  Tulsa,  such  as  Broken  Arrow,  Jenks,  and  Sand   Springs  as  well  as  Tulsa  itself.    The  needs  of  the  consumer  will  be   using  our  product  to  sell  their  house  in  a  quicker  fashion.    Our   customers  want  to  sell  their  house  and  get  it  off  the  market.    The   only  requirements  for  using  our  product  are  to  have  a  house  up   for  sale.       ii. Secondary  Target  Market   1. Our  secondary  target  market  will  be  marketing  our  services  to   insurance  agencies.    This  is  our  secondary  market  because  we   want  to  set  up  our  business  with  the  brokerages  before  we   expand  to  the  insurance  area.    We  would  stay  in  the  Tulsa  area  as   our  testing  target  market.    They  would  use  our  product  to  make   sure  their  valuables  are  on  tape  in  case  of  something  happening   to  it.     b. Product  Strategy   i. Brand  Name   1. TVA  360  Virtual  Tours  by  Van  Arsdale  Photography   ii. Logo   TVA 360º Tours   11    
  • 12. iii. Positioning     1. Our  philosophy  “Progressive  Quality”  means  TVA  360  is  never   content  with  its  position  in  the  marketplace  and  is  always   progressing  forward  with  the  ever-­‐changing  trends  in  technology   of  society  as  well  as  with  the  real  estate  industry.  If  product  or   service  doesn’t  enhance  our  quality  or  progress  us  forward  then   it’s  not  for  our  company.     2. TVA  360°  Tours  is  positioned  in  the  marketplace  in  a  middle  price   class  in  the  real  estate  industry  using  leading  edge  technology  to   provide  the  best  possible  product/service  mix.   3. Our  product  is  differentiated  from  our  competitors  by  providing  a   superior  virtual  tour  product  at  a  comparable  price  for  realtors.   We  also  are  establishing  more  attractive  features  such  as  a   Facebook  “share”  button  on  our  web  page  to  increase  property   and  realtor  exposure.   4. Our  unique  selling  proposition  is  addressing  the  needs  of  real   estate  agents  by  taking  advantage  of  current  trends  in  technology   and  mobile  communication  to  provide  convenient  and  practical   ways  for  individuals  to  view  homes  and  properties  without   physically  being  there.     5. This  is  partly  achieved  by  the  use  of  technology  making  our  tours   capable  of  running  on  iPads  and  other  tablet  devices.     6. Our  product  will  initially  be  introduced  in  the  Greater  Tulsa  Area   in  order  to  achieve  name  recognition  and  credibility  as  well  as   proper  functionality  of  operations.  Once  we  become  stable  in  the   Tulsa  area  market  we  will  look  to  immediately  expand  into  the   Oklahoma  City  area  market  followed  by  higher  annual  income   areas  with  high  populations,  such  as  North  Dallas,  Collin  County,   Northwest  Arkansas  and  surrounding  suburbs  of  Austin  Texas.   7. Our overall  marketing  efforts  will  be  made  through  word  of   mouth  in  the  Realtor  industry.  This  will  be  accomplished  through   trade  shows  such  as  Home  &  Garden  shows  at  the  Tulsa  Expo   Center,  becoming  an  active  member  of  Greater  Tulsa  Association   of  Realtors  (GTAR),  Announcing  achieved  goals,  future  goals,  and   future  products  or  features  to  be  developed  to  increase  real   estate  exposure  and  sales.     12    
  • 13. iv. Pricing  Strategy     1. Our  prices  will  enable  our  product/service  mix  to  be  accepted   because  we  are  providing  a  higher  quality  product  with  better   features  than  competitors  at  the  same  to  lower  price  than  our   primary  competitor  Obeo.       2. Our  pricing  strategy  is  to  be  competitive  with  the  competition  and   maintain  a  leading  advantage  over  them.  We  are  offering  a  better   product  to  our  customers  at  a  price  that  is  comparable  with  our   competition  for  our  customers.   3. We  are  able  to  provide  a  lower  price  than  competitors  by  lower   personnel  costs  and  lower  margins.  We  feel  by  providing  lower   costs  and  receiving  lower  margins  than  that  of  the  competitor  we   will  be  able  to  generate  more  volume  and  grasp  higher  market   share  than  that  of  the  competitor.   4. Our  pricing  structure  is  broken  into  5  packages.  These  packages   were  derived  from  the  investment  realtors  would  make  on  their   listings,  which  varied  due  to  the  list  price  of  the  home  or  property.       Bronze   Silver   Gold   Platinum   Stills Only   4 panoramas   6 panoramas   10 panoramas   14 panoramas   N/A   20 stills   30 stills   40 stills   50 stills   15 stills   $129   $159   $189   $239   $99                 13    
  • 14.       c. Distribution  and  Supply  Chain   TVA  360º  Tours     Stage  in  Process   Plan  of  Action   l Referrals  from  Brokers  using  our  products  to  find  qualified   leads   l Print  Advertising  and  personal  networking  at  GTAR   Prospecting   (Greater  Tulsa  Association  of  Realtors)   l Web  media  and  examples  from  our  website  and  listings  on   real  estate  photography  websites   Initial  Contact  /  Sales   l Meeting  and  product  presentation  with  qualified  leads   Presentation   l Packages  detailed  in  full   l Agreement  for  access  to  MLS  Database   l Offer  free  trial  period   Close  The  Sale   l Request  list  of  currently  used  photographers  to  help  with   certification  process   l Attend  GTAR  meetings   Build  The  Relationship   l Offer  discounts  for  high-­‐volume  of  business     d. Promotional  Strategy   1.  Our  initial  approach  to  get  our  product/service  mix  into  the   market  will  be  selecting  a  few  top  realtors  in  the  Tulsa  area  to  give   them  free  trail  use  of  our  product  and  service  to  raise  awareness   of  all  the  features  we  offer  and  to  generate  buzz  about  our   company.   2. We  will  primarily  advertise  through  word  of  mouth  by  creating   buzz  about  the  company.  One  way  will  be  through  our  Facebook   “share”  feature  on  our  website  which  will  get  our  name  out  across   social  media  networks.     3. Realtors  are  a  tight  knit  group  of  people  whom  are  reached   through  conversation  amongst  realtors  about  what  new  thing   they  are  doing.  We  plan  to  penetrate  this  tight  knit  group  by   joining  GTAR  and  issuing  announcements  about  the  company  and   14    
  • 15. print  ads  at  monthly  meetings,  as  well  as  participate  in  and   sponsor  events  hosted  by  GTAR.   4. Through  our  website’s  Facebook  “share”  feature  which  is  used  by   a  vast  majority  of  people.  We  will  be  generating  free  publicity  for   our  company  by  being  posted  on  numerous  Facebook  pages.  We   will  generate  publicity  for  us,  but  also  for  the  real  estate  agent   and  their  listed  property.   5. We  will  also  set  up  a  twitter  and  a  Blog  in  which  we  will  post  the   videos  that  will  also  be  able  to  share  the  videos.    On  the  blog  I  will   be  setting  up  a  different  type  of  blog  in  which  I  want  to  post  other   home  furnishing  ideas  for  the  homes.    This  will  give  us  a  following   on  the  blog  so  when  people  go  to  sell  a  house  they  will  remember   the  blog  and  want  to  use  our  product.   6. Even  though  it  is  hard  to  offer  warranties  on  an  intangible   products,  we  will  offer  guarantee  of  service  through  time   efficiency  windows.  We  will  guarantee  that  your  listing  will  be   generated  and  posted  within  48  hours  of  the  photo  shoot.  If  any   tours  are  down,  links  broken,  or  any  other  functionality  of  the   service  is  inoperable  we  will  guarantee  it  to  be  up  and  running   within  48  hours  of  the  customer  notifying  the  proper  individual  as   stated  in  the  purchase  agreement.   VI. Marketing  Implementation   a. Structural  Issues     i. Top  Realtors   1. We  will  pitch  our  company  to  realtors  in  the  Tulsa  area.    We  will   do  this  by  creating  flyers  for  the  company  (located  at  the  end  of   the  paragraph)  and  posting  them  around  the  Tulsa  area.    We  also   with  join  the  GTR  group  in  which  is  a  meeting  held  monthly  that   brokerage  firms  and  real  estate  agents  attend.    We  will  send  out   our  flyers,  make  announcements  and  have  other  print  ads  that   are  sent  out  in  mailers.    We  will  also  be  going  around  to  open   houses  talking  to  realtors  and  giving  out  elevator  pitch.    We  will   also  send  out  emails  and  cold  call  agencies  and  try  to  set  up  face   to  face  presentation  in  which  we  can  show  what  our  products  are   all  about.   15    
  • 16.             ii. Social  Media   1. We  will  set  up  our  website  through  paying  a  website  technician.     This  will  start  off  our  social  media  marketing  once  we  are  able  to   get  out  website  up  and  running.    We  will  create  a  TVA  360   Facebook  page  in  which  clients  will  be  able  to  visit  to  view,  share   and  talk  about  the  houses  that  we  have    as  well  as  run  other   promotions  on  it  (example  below).    We  will  have  a  twitter  that  we   can  run  ads  and  promotions  as  well  as  the  tours  will  be  posted,   our  twitter  user-­‐name  will  be  @TVA360.    We  will  set  up  a  TVA  360   blog  as  well  that  will  have  a  variety  of  information  as  well  as   tours.  These  social  medias  will  give  us  a  large  amount  free   marketing.   16    
  • 17.   Specific Tactical Activities Person Responsible Required Budget Completion Date Product Activities • Meet With Brokerages • Tyler Van Arsdale • $500 (Flyers & Gas) • 7/31/2011 • Social Media • Brett Henderson • Free • 5/31/2011 • Contract Guarantee • Tyler Van Arsdale • Free • 5/31/2011 Supply Chain Activities • Prospecting • Tyler Van Arsdale • $500 • Ongoing • Initial Contact • Tyler Van Arsdale • $300 • Ongoing • Close the Sale • Tyler Van Arsdale • $200 • Ongoing • Build the Relationship • Tyler Van Arsdale • $400 • Ongoing IMC Activities • Public Relations • Brett Henderson • Free • Ongoing • Sales Promotion • Brett Henderson • $1000 (promotions) • Ongoing • Advertising • Brett Henderson • $1000 (Flyers & Print) • Ongoing 17    
  • 18. iii. Guarantee  of  Service     1. We  will  write  up  a  contract  that  will  be  signed  by  the  customer   that  guarantee’s  our  customer  that  if  the  guide  lines  that  we   agree  on  then  they  will  fully  take  care  of  it.    Within  the  48  hour   allotted  time  all  problems  with  the  link  will  be  taken  care  of.   VII. Evaluation  And  Control   a. Process  Controls   i. All  employees  should  be  completely  knowledgeable  of  the  upcoming   promotions  and  where  to  find  more  details  on  them  in  order  to  provide   them  to  our  customers.   ii. Employee  incentives  to  draw  in  more  customers  through  promotional   enticements  and  potential  customers  that  they  obtain   b. Output  Controls   i. Website  hits  on  our  social  media  sites   ii. Contacting  us  from  the  flyers   iii. How  many  people  took  advantage  of  the  promotions   iv. How  many  people  were  interested  in  our  company   v. Use  of  the  “Share  Button”  on  Facebook   vi. Number  of  members  on  our  social  media  outlets   c. These  controls  should  be  check  up  every  3  months  to  make  sure  each  of  them  is   being  taken  care  of.                       18    
  • 19. May 2011 June 2011 July 2011 Aug 2011 Top Create the flyers Start meeting Continue Have a list and t-shirts plus with meeting serve of Realtors the elevator pitch brokerage with clients lined and presentation firms brokerage up and ready firms while to adding on photograph agents Social Have the website Create the Get set up Have completely Facebook with the everything Media finished and page, twitter MLS list connected Outlets ready to operate and blog serve data together and base ready for when we launch Bonded and Get bonded to Have full Create the Make sure protect ourselves coverage contracts as every legal Guarantees from being inside insurance well as the aspect is of houses guarantees ready for launch   19