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Community-based  Chronic Illness Management: Strategies and Tools to Reduce Costs and Improve Outcomes Steve H. Landers MD, MPH Director, Cleveland Clinic Center for Home Care and Community Rehabilitation [email_address] April 5, 2010 Brent T. Feorene, MBA President, House Call Solutions [email_address]
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Powerful Trends Impact Medical Practice  Aging Population  Chronic Illness Economic Pressures Consumer Expectations Technology
Demographic Imperative Administration on Aging. A Profile of Older Americans: 2007. Accessed at www.aoa.gov
Activity Limitations Administration on Aging. A Profile of Older Americans: 2007. Accessed at  www.aoa.gov
Chronic Illness Epidemic Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
Aging + Chronic Illness Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
Costly  Congressional Budget Office
“High Risk”  2005 MCR FFS stats from MedPAC DataBook June 2008 Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
Jencks SF et al. N Engl J Med 2009;360:1418-1428 Readmissions Half of Medicare Patients Rehospitalized Without Seeing Doctor After Discharge   ~60% of Rehospitalized HF patients hospitalized due to another problem
[object Object],[object Object],[object Object],[object Object],Physician Frustration
Quality Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],What’s On the Table?
Chronic Care is Different ,[object Object],[object Object],[object Object],Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness: the chronic care model, Part 2. Jama 2002;288(15):1909-14.
‘New Model’ Primary Care ,[object Object],[object Object],[object Object],[object Object],[object Object],14. Martin JC, Avant RF, Bowman MA, et al. The Future of Family Medicine: a collaborative project of the family medicine community. Ann Fam Med 2004;2 Suppl 1:S3-32.
Patient-Centered Medical Home ,[object Object],[object Object],[object Object],[object Object],[object Object],Kellerman R, Kirk L. Principles of the patient-centered medical home. Am Fam Physician 2007;76(6):774-5.
The Case of Mrs. Jones ,[object Object],[object Object],[object Object]
Bringing Home Medical Home? ,[object Object],[object Object],[object Object],[object Object],[object Object],Landers SH. The other Medical Home. Jama 2009;301(1):97-9.
“Secret Weapons” Enhances view of patient and caregivers Reduces barriers to care Strengthens patient relationships Avoids hazards of hospitalization Costs less Desired more Enabling technology emerging
Workforce Estimates ,[object Object],[object Object],[object Object],[object Object],[object Object]
Role for Home Health ,[object Object]
Programs that hold promise ,[object Object],[object Object],[object Object],[object Object],Technology in the form of EMR/EHR and telehealth among others is not an absolute necessity, but has proven itself to be an excellent enabler to improve productivity, reduce costs and enhance outcomes.
Health Capacity A Role for Chronic Care Management Time Disability Normal Aging Chronic Care Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cumulative, inter-related risk factors require ongoing, coordinated care interventions. Public Health Primary Care Acute Care Long-term Care Accelerated Loss of Health Acute Event Disease  Management Adapted from, “ The Glide Path ”  Kyle R. Allen, DO Medical Director, Post-Acute and Senior Services Summa Health System   Risk Factors Death High
Transitional Care ,[object Object],[object Object],[object Object],[object Object]
Rates of Rehospitalization within 30 Days after Hospital Discharge Jencks SF et al. N Engl J Med 2009;360:1418-1428
Who to target? ,[object Object],[object Object],[object Object],[object Object]
Patient Factors Contributing to Poor Post-Discharge Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level I ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level I ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level I Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level I Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level II ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level II Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level III ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level III Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
House Call Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
House Call Programs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are the outcomes? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transitional Care ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
House Calls Montefiore Medical Center  Results for Medicare Advantage Enrollees
How are these programs paid? Managed Care/Payer Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object]
How are these programs paid? Medicare FFS environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cleveland Clinic Center for Home Care and Community Rehab Today:  Gaining a beach head   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cleveland Clinic Center for Home Care and Community Rehab The future:  Strategic tool for CCF ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transitional Care Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
House Call Resources ,[object Object],[object Object],[object Object],[object Object]
Thank You ,[object Object],[object Object]

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Chronic Illness Management Strategies Reduce Costs Improve Outcomes

  • 1. Community-based Chronic Illness Management: Strategies and Tools to Reduce Costs and Improve Outcomes Steve H. Landers MD, MPH Director, Cleveland Clinic Center for Home Care and Community Rehabilitation [email_address] April 5, 2010 Brent T. Feorene, MBA President, House Call Solutions [email_address]
  • 2.
  • 3. Powerful Trends Impact Medical Practice Aging Population Chronic Illness Economic Pressures Consumer Expectations Technology
  • 4. Demographic Imperative Administration on Aging. A Profile of Older Americans: 2007. Accessed at www.aoa.gov
  • 5. Activity Limitations Administration on Aging. A Profile of Older Americans: 2007. Accessed at www.aoa.gov
  • 6. Chronic Illness Epidemic Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
  • 7. Aging + Chronic Illness Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
  • 8. Costly Congressional Budget Office
  • 9. “High Risk” 2005 MCR FFS stats from MedPAC DataBook June 2008 Johns Hopkins University, Partnership for Solutions. Chronic Conditions: Making the Case for Ongoing Care, A Chartbook. September 2004 Update
  • 10. Jencks SF et al. N Engl J Med 2009;360:1418-1428 Readmissions Half of Medicare Patients Rehospitalized Without Seeing Doctor After Discharge ~60% of Rehospitalized HF patients hospitalized due to another problem
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. “Secret Weapons” Enhances view of patient and caregivers Reduces barriers to care Strengthens patient relationships Avoids hazards of hospitalization Costs less Desired more Enabling technology emerging
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Rates of Rehospitalization within 30 Days after Hospital Discharge Jencks SF et al. N Engl J Med 2009;360:1418-1428
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. House Calls Montefiore Medical Center Results for Medicare Advantage Enrollees
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.

Notas do Editor

  1. Figure 1. Rates of Rehospitalization within 30 Days after Hospital Discharge. The rates include all patients in fee-for-service Medicare programs who were discharged between October 1, 2003, and September 30, 2004. The rate for Washington, DC, which does not appear on the map, was 23.2%.
  2. A major goal of our work is to help clinicians know who entering our EDs and hospitals today are at highest risk for poor outcomes who would benefit from more intensive service..not every one needs this intensity of services or level of support…