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Brandon Koepsell
16937 Wilderness Tr SE, Prior Lake, MN 55372 | H: linkedin.com/in/brandon-koepselll | C: 262-370-0341
E: Koepsell.bran@uwlax.edu
SUMMARY
Graduate of a highly ranked universitywith performance experience in customer service.Seeking opportunities to provide
contact,information, and salesin a medical device sales environment. Profound ability to comprehend and communicate
information in elevated pressure environments. Experienced in assessing customer needsand developing relationships with
professionals.
EDUCATION
University of Wisconsin-La Crosse · La Crosse, WI
Bachelor of Science: Chemistry with Business Concentration · 3.0/4.00 GPA
Graduation: May 2016
Coursework in Chemistry, Mathematics, Management, Marketing and Consulting
Emphasis in Business Consulting and Development
EXPERIENCE
Research and Development Intern 01/2016 to 05/2016
Agropur Ingredient Cooperative La Crosse, WI
 Significantly and consistently exceeded duties and applications
 Assisted Food Technologistswith formulation by describing products
 Ensured customers purchase products and formulationswere specifically tailored for them byengaging in
conversation and asking pointed questionsto determine their needs
 Gains customer confidence, maintainspositive relationships,and provides excellent customer service
 Processed incoming/outgoing paperwork for ordering and receiving
Assistant Manager / Customer Service Representative 06/2006 to 01/2016
Fort Quick Cleaners Fort Atkinson, WI
 Professionally managed customer complaints and accounts
 Interacted with customers on a daily basis to understand needs
 Managed coworkers in a timely and effective manner
 Handled and maintained private customer accounts
Global Consulting Program 06/2015 to 06/2015
U.S. Embassy Bratislava,Slovakia
 Analysis of European Union energymarketand crisis
 Interacted with business professionals to determine needs and current problems
 Provided U.S. Embassy with personalized analysisand possible outcomes ofEnergy Union
 Presented detailed solutions to complexand ambiguous problems
 Worked in a cross-cultured team in professional and productive manner
 Formed professional business report and presentation under pressing time constraint

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HIGHLIGHTS
 Exceptional customer service skills
 Producttraining and development
 Customer-oriented
 Strong interpersonal skills
 Relationship selling
 Advanced presentation skills
REFERENCES
Dr. Nicole Gullekson
Associate Professor in Management, UW-La Crosse
La Crosse, Wisconsin
Office: 608-785-8699
ngullekson@uwlax.edu
Dr. Janet Kirsch
Professor in Chemistry and Biochemistry
La Crosse, Wisconsin
Office: 608-785-8655
jkirsch@uwlax.edu
Christina Decker
Research and Development Supervisor, Agropur Cooperative
La Crosse, Wisconsin
Mobile: 608-792-8435
cdhomen@aol.com