1. Winning The Phone
Interview
You have to D.R.E.S.S. U.P.
WWW.IMPACTHIRINGSOLUTIONS.COM
© 2008 All Rights Reserved. May Not Be Duplicated Without Permission.

2. Most Important Of All
There are no do over’s
There are no second chances
One strike and you are out.
© 2008 IHS

3. Unique Interview
 Should be called “Screening Interview”
 Their reason for the interview
 Very limited time to get out your message
 Can only measure three things
 Energy/enthusiasm
 Basic skills
 Communications
 Listen Carefully
 Only one goal
 Get in the door
© 2008 IHS

4. Phone Interviewing Basics
 D.R.E.S.S. U.P.
 D – Don’t take the call
 Wait till you are prepared
 Find out company name – do research
 Get prepared with questions
 R – Remove Obstacles
 Never use cell phone
 Easy access to you - Cell Phone #
 Remove call and email blocking
© 2008 IHS

5. Phone Interviewing Basics
 D.R.E.S.S. U.P.
 E – Energy/Enthusiasm
 One of three measurements
 Biggest reason candidates fail
 Speed up, use voice inflection
 S – Significant Accomplishments
 Don’t just listen – actually HEAR questions
 1 Minute MAX! REHEARSE
 Universal Answer - S.O.A.R.
© 2008 IHS

6. Universal Answer
 S – Situation - 10 Seconds
 What is the issue and why important
 O – What are the Obstacles - 30 seconds
 1 or 2 main challenges you had to deal
with
 People, size, dates, why, budget, time frame
 A – what Action did YOU take - 10
seconds
 This is about “I” not WE
 R- What Results happened – 20 seconds
 What changed or improved
 Quantify results
© 2008 IHS

7. Phone Interviewing Basics
 D.R.E.S.S. U.P.
 S – Stand – Don’t Sit
 Keeps you alert
 Helps with energy
 U – Understand Position
 Ask about position
 Clarify needs – SOAR answer
 P – Purpose of Phone Interview
 One purpose get face to face
 Hit what is important – not time for bio
© 2008 IHS

8. Winning The Phone
Interview
You have to D.R.E.S.S. U.P.
WWW.IMPACTHIRINGSOLUTIONS.COM
© 2008 All Rights Reserved. May Not Be Duplicated Without Permission.